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Got a freestanding bath with the plumbing coming up through the floor? That's exactly what the Nero York Freestanding Bath Set With White Porcelain Hand Shower in Brushed Nickel is built for. It's a floor-mounted bath filler with a handheld shower, so you can fill the bath and rinse it out afterwards. The white porcelain lever against brushed nickel gives you a period look without giving up the practical bit. The body's solid brass, so it stands up to daily use and holds its finish over time. One lever sets both temperature and flow. WELS 3 star rated at 9L/min, and backed by a 25 year warranty: quality you can trust at a fair price.

• Solid brass construction for strength and long service life
• Floor-mounted freestanding design that matches a freestanding bath
• Handheld metal shower on a flexible hose, so rinsing and cleaning are simple
• White porcelain lever that adds a touch of vintage character, and it looks good
• Single lever control for precise temperature and flow
• Covered by a 25 year warranty for peace of mind

Floor plumbing needs to be roughed in to suit this set, so check placement with your plumber before ordering. Move the bath later and you'll be moving pipes too.

Team it with the matching York collection tapware, showers and accessories to complete the look. Also available in other finishes.

Specifications

WELS water efficiency: 3 star WELS rated
WELS water consumption: 9L/min
WELS registration number: S18040
Watermark certification: All Nero Taps are Watermark Certified
Construction material: Brass
Finish/coating: PVD
Overall height: 1051mm
Spout height: 760mm
Spout reach: 210mm
Distance between outlet pipe: 150mm
Thread size: G1/2"
Warranty: 25 years

What's In The Box

1x Hand Shower (Built-In Check Valve)
6x Dynabolts
2x Adapters
2x Cover Plates
2x Outlet Pipes
4x Washers
1x Bath Set Body
1x 1.5m Shower Hose
1x Installation instructions

Downloads

Download the specification sheet and installation instruction below:
Nero York Freestanding Bath Set With White Porcelain Hand Shower Brushed Nickel

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping out a tired wall set, or plumbing a new vanity from scratch? The Nero Serenity Progressive Wall Basin Mixer 220mm Spout With Rome Travertine Handle in Brushed Nickel handles either job. The progressive cartridge sets temperature and flow in one simple movement, so it's easy to use with wet hands. The 220mm spout leaves plenty of room to work under the tap. It's designed in Australia with a lead free composition, which makes it a sound choice for drinking water, and the finish is durable and high quality. WELS 5 Star rated at 5L/min. The natural Rome Travertine handle carries its own veining and texture, so no two are quite the same. Backed by a 25 year warranty.

• Progressive cartridge blends temperature and flow in a single motion, which makes everyday use easy and intuitive
• Natural stone handle fused with metalwork for strength, so each one is unique in its veins and texture
• 220mm spout gives good clearance over the basin for washing hands and rinsing
• Lead free composition keeps it safe for drinking water
• Designed in Australia with a durable, high-quality finish that holds up to daily use
• 25 year warranty for peace of mind

This is a wall-mounted mixer, so make sure your rough-in plumbing is set for a wall outlet before ordering. Need a hand? Check with your plumber.

Also available in Chrome, Matte Black, Brushed Bronze, Gun Metal and Brushed Gold, with matching showers in the Serenity collection to complete the look.

Specifications

WELS water efficiency: 5 Star
WELS water consumption: 5L/min
WELS registration number: T44214
Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Cartridge
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Spout reach:  220mm
Handle length:  Ø 60mm
Handle depth: 30.5mm
Distance from spout to handle: 120mm
Warranty: 25 Years

What's In The Box

1x Spout
1x Backplate
1x Handwheel
1x Installation Kits
1x body

Downloads

Download the specification sheet below:

Nero Serenity Progressive Wall Basin Mixer 220mm Spout With Rome Travertine Handle Brushed Nickel

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

One handle, one motion, hot to cold. That's the appeal of the Nero Serenity Progressive Wall Basin Mixer 220mm Spout With Rome Travertine Handle in Brushed Gold. It's a straight swap for tired wall-mounted basin tapware, or a smart pick for a new basin setup. The 220mm spout gives you good reach over the bowl. The progressive cartridge handles temperature and flow together, so it's simple to use day to day. Natural travertine is fused with metalwork for a finish built to last, and the composition is lead free. Every stone handle carries its own veining and texture, so no two are quite the same: yours is genuinely one of a kind. WELS 5 Star, using 5L/min. Designed in Australia and backed by a 25 year warranty.

• Progressive cartridge combines temperature and flow in a single motion, which makes everyday use simple and intuitive
• Natural travertine handle fused with metalwork for durability, with unique veining that means your piece is genuinely one of a kind
• 220mm spout provides plenty of reach over the basin
• Lead free composition for cleaner, safer water at the tap
• Durable, high-quality finish that stands up to daily use
• WaterMark certified (WM-060073), so it meets Australian plumbing requirements
• Designed in Australia and supported by a 25 year warranty

Wall mixers need the rough-in valve set at the right depth, so it's worth having your plumber confirm the install before you order.

Also available in Chrome, Matte Black, Brushed Nickel and Brushed Bronze, with five marble handle options across the range. Team it with the matching Serenity showers to complete the look.

Specifications

WELS water efficiency: 5 Star
WELS water consumption: 5L/min
WELS registration number: T44214
Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Cartridge
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Spout reach:  220mm
Handle length:  Ø 60mm
Handle depth: 30.5mm
Distance from spout to handle: 120mm
Warranty:  25 Years

What's In The Box

1x Spout
1x Backplate
1x Handwheel
1x Installation Kits
1x body

Downloads

Download the specification sheet below:

Nero Serenity Progressive Wall Basin Mixer 220mm Spout With Rome Travertine Handle Brushed Gold

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Freestanding bath with nowhere to mount the tapware? That's what a floor-mounted set is for. The Nero York Freestanding Bath Set With White Porcelain Hand Shower in Chrome gives you the lot: floor standing pipes, a bath spout and a white porcelain hand shower on a telephone-style handset, so filling the bath and rinsing off are both easy. It's solid brass with ceramic disc valves, so the action stays smooth year after year. The chrome finish keeps things clean and classic, and it's WELS 3 Star Rated at 9L/Min. Nero backs the set with a 15 year warranty. Now you just need an excuse for a long soak.

• Solid brass construction stands up to years of use, so you're not replacing it in a hurry
• Ceramic disc valves give you smooth, reliable control and help guard against drips over time
• White porcelain hand shower on a telephone-style handset makes rinsing and cleaning the bath simple
• Floor standing pipes with small adjustment allow some leeway to line up with your plumbing during install
• Chrome finish keeps the look clean and easy to match with other fittings
• WaterMark certified, like all Nero Tapware products, so it meets Australian plumbing requirements
• 15 year warranty backs the set for long-term reassurance

Floor-mounted sets connect to below-floor plumbing, so have your plumber confirm your rough-in before you order.

Also available in Matte Black or Aged Brass. Team it with the matching Nero range to complete the look.

Specifications

WELS water efficiency: WELS 3 Star Rated
WELS water consumption: 9L/Min
WELS registration number: S18040
Watermark certification: WM-060073, All Nero Tapware products are Watermark Certified
Construction material: Brass
Finish/coating: Electroplating
Operating pressure: 150 - 500kPa
Overall height: 1051mm
Height to spout: 760mm
Spout reach: 210mm
Height to handle mixer: 848mm
Fixing distance: 150mm
Warranty: 15 years

What's In The Box

1 x Hand Shower (Built-in Check Valve)
6 x Dynabolts
2 x Adapters
2 x Cover Plate
2 x Outlet Pipes
4 x Washers
1 x Bath Set Body
1 x 1.5m Shower Hose

Downloads

Download the specification sheet below:
Nero York Freestanding Bath Set With White Porcelain Hand Shower Chrome

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Showering over the bath, and the old tap and spout combination has had its day? The Nero Serenity Progressive Shower System With Spout With Carrara Handle And Serenity Hand Shower in Matte Black gives you the lot in one hit. The progressive cartridge moves you steadily from cold through to warm, so dialling in a comfortable temperature takes no thought at all. Build quality is the highlight here. Genuine Carrara marble is fused to the metalwork for lasting durability, and each handle carries its own natural veining, so yours won't look quite like anyone else's. The composition is lead free, which is reassuring for daily use. WELS 4 star rated at 7.5L/min, with a 25 year warranty behind it: quality you can trust at a fair price from Nero Tapware.

• Genuine natural stone handle fused with the metalwork, so you get a durable finish with unique veins and textures on every piece
• Progressive control moves you steadily from cold to warm for a balanced, easy-to-set shower
• Includes a separate, design-matched diverter that switches water between the outlets
• Set up for over-bath use with a static hand shower bracket, so the head sits fixed rather than pivoting
• Lead free composition for peace of mind in daily use
• Covered by a 25 year warranty, which speaks to how it's built to last

This is an over-bath system with a fixed bracket, so check it suits your setup or ask your plumber before ordering.

Team it with the matching Serenity collection, available with five marble handle choices, to complete the look. Also available in Chrome, Brushed Nickel, Brushed Bronze, Gun Metal and Brushed Gold.

Specifications

• WELS water efficiency: 4 Star
  
• WELS water consumption: 7.5L/min
  
• WELS registration number: S18739
  
• Watermark certification: WM-060073
  
• Construction material: Lead free brass
  
• Operating mechanism: Ceramic Disc Cartridge
  
• Finish/coating: Electroplating
  
• Operating pressure: 150 - 500 kPa
  
• Round plate diametre: Ø 60mm
  
• Fixing distance: 85mm
  
• Spout reach: 220mm
  
• Warranty: 25 Years

What's In The Box

1 x Serenity Shower System with Spout Body Only,
1 x Serenity Progressive Shower System With Spout And Slim Shower Trim Kit Only

Downloads

Download the specification sheet below:

Nero Serenity Progressive Shower System With Spout With Carrara Handle And Serenity Hand Shower Matte Black

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping out a tired wall outlet, or plumbing a new wall from scratch? The Caroma Urbane II 180mm Lead Free Wall Basin/Bath Mixer Rectangle in Brushed Nickel handles either job. The 180mm reach and dual functionality suit both basins and baths, and there's an unrestricted aerator included for bath installations. The body is durable lead free brass, finished in a quality PVD brushed nickel that's built to last. Inside sits a superior 35mm ceramic disc cartridge, so control stays smooth over the long term. The concealed aerator keeps the look clean and lets you adjust the stream direction. It's WELS 6 star rated at 4.5 litres a minute. Practical hardware from a trusted Australian bathroom brand at a fair price.

• Lead free brass construction, so you get strength and durability where it counts
• 35mm ceramic disc cartridge gives you smooth, dependable operation over years of use
• Dual functionality with an unrestricted aerator included, which makes it suitable for bath installations as well as basins
• Concealed aerator with adjustable stream direction, letting you set the flow to suit your basin or bath
• Interchangeable trim kits mean the colour or finish can be changed after installation without a full replacement, handy if you redo the room down the track
• Quality PVD brushed nickel finish that holds up well against everyday wear

This is a wall-mounted mixer, so check your rough-in and cartridge position before ordering, or ask your plumber.

Also available in PVD brushed brass, gunmetal, electroplated matte black and chrome. Team it with the matching Caroma Urbane II tapware and accessories to keep finishes consistent throughout your bathroom.

WELS & Watermark Certification

• WELS 6 star rated
• 4.5 LT/MIN
• WELS Registration No: T36481(V)
  
• All Caroma Taps are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Downloads

Download the installation instructions below:

Caroma Urbane II 180mm Lead Free Wall Basin/Bath Mixer Rectangle Brushed Nickel

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Bath sitting away from the wall, with the plumbing coming up through the floor? That's exactly the job the Caroma Urbane II Freestanding Bath Filler in Brushed Brass is built for. Solid brass construction stands up to years of daily use, and the 25mm ceramic disc cartridge keeps it drip-free with very little maintenance. The PVD brushed brass finish is hard-wearing and wipes clean with a cloth. A concealed aerator lets you adjust the stream direction to suit. Clean rectangular edging and a sculptural shape make it a good fit for modern Australian bathrooms. Bath Taps do not require a WELS rating in accordance with AS/NZS 6400. There's a 20 year warranty on it, so you can fill the tub in peace.

• Floor-mounted design works with any Caroma freestanding bath, ideal for baths not positioned against a wall
• Solid brass construction stands up to years of use and outlives your bathroom
• Superior 25mm ceramic disc cartridge eliminates drips, which keeps maintenance low
• PVD brushed brass finish is highly durable and easy to wipe over
• Concealed aerator with adjustable stream direction gives you control over the flow
• Rectangular edging and a sculptural form to complement a modern bathroom
• Covered by a 20 year warranty

Also available in brushed nickel, gunmetal, electroplated black and chrome.

Team it with matching Caroma Urbane II tapware and accessories to keep your finishes consistent across the bathroom.

WELS & Watermark Certification

• Bath Taps do not require a WELS rating in accordance with AS/NZS 6400
• Licence No: 0001 Caroma

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Downloads

Download the installation instructions below:

Caroma Urbane II Freestanding Bath Filler Brushed Brass

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Worn wall taps over the basin or bath? The Phoenix Wiltern Wall Basin / Bath Tap Set 190mm in Brushed Nickel is a practical fix, and it works just as well on new plumbing. Water comes through a 190mm outlet, so you get useful reach over the bowl. It's brass built with 1/4 turn ceramic disc spindles, which means smooth handles and no drips. The Lead Free composition meets updated regulations in Australia and New Zealand. Fluted lines and faceted handles give it a clean Art Deco look: a bit of old-world charm without the old-world leaks. It's 5 star WELS rated at 5L/min. Designed in Australia, with a 7 year warranty behind it.

• 1/4 turn ceramic disc spindles for smooth, reliable operation and easy on/off control
• Brass construction that stands up to daily use in the bathroom
• Lead Free composition, meeting updated Australian and New Zealand regulations
• Durable, high quality Brushed Nickel finish that keeps its look over time
• SwitchMix compatibility, giving you flexibility if you update fittings down the track
• Designed in Australia and supported by a 7 year warranty

Wall-mounted sets need in-wall bodies set at the right spacing, so have your plumber confirm the rough-in before you order.

Team it with the matching Wiltern tapware, showers and accessories to finish the look. Also in Chrome, Brushed Gold and Brushed Carbon.

Specifications

WELS water efficiency: 5 star WELS rated
WELS water consumption: 5L/min
WELS registration number: T45470
Watermark certification: All Phoenix Tapware & Mixers are Watermark Certified
Construction material: Lead Free brass
Operating mechanism: 1/4 turn ceramic disc spindles
Finish/coating: Electroplating
Operating pressure: 150 - 500 kPa
Spout reach:  194mm
Handle length:  70mm <-irrelevant, remove
Round plate diametre: Ø 55mm
Warranty: 7 Year Product or Parts Warranty, 7 Year Finish Warranty, 1 Year Labour Warranty

What's In The Box

1x Wiltern Wall Basin / Bath Tap Set, 1x Installation kit, 1x Installation instructions, 1x Warranty card

Downloads

Download the specification sheet below:

Phoenix Wiltern Wall Basin / Bath Tap Set 190mm - Brushed Nickel

Download the installation instructions below:

Phoenix Wiltern Wall Basin / Bath Tap Set 190mm - Brushed Nickel

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Basin looking tired but the rest of the bathroom's fine? The Nero Serenity Basin Set Arc Spout With Metal Handle in Matte Black is a two-piece set that updates the lot without a full renovation. The curved arc spout and separate metal handle suit most modern basins, so you get clean lines and easy day-to-day control. Inside sits a ceramic disc cartridge for a smooth turn and drip-free running over the long haul. The matte black finish is hard-wearing, and the lead-free composition is safer for the water you drink. It's WELS 5 star rated at 5L/min too. Designed in Australia and backed by a 25 year warranty: quality you can trust at a fair price.

• Ceramic disc cartridge for smooth operation and long-term reliability
• Lead-free composition, better for the water you drink and cook with
• Durable matte black finish that stands up to everyday use
• Minimalist arc spout design, so it fits a wide range of modern basins
• Designed in Australia, so it's suited to local fittings
• Backed by a 25 year warranty for real peace of mind

The handle and spout are separate pieces, so check your basin's tap hole layout before ordering. Need a hand? Ask your plumber.

Also available in Chrome, Brushed Nickel, Brushed Bronze, Gun Metal and Brushed Gold. Team it with the matching Serenity showers to finish the look.

Specifications

WELS water efficiency: 5 Star
WELS water consumption: 5L/min
WELS registration number: T44220
Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Spindles
Finish/coating: Electroplated
Operating pressure: 150 - 500 kPa
Spout reach: 135mm
Spout height: 130mm
Overall height: 210mm
Warranty:  25 Years

What's In The Box

1x Spout
2x Handwheels
1x Copper Tee Piece
2x Inlet Bodies
1x Installation Kits

Downloads

Download the specification sheet below:

Nero Serenity Basin Set Arc Spout With Metal Handle Matte Black

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

One wall point, two outlets: shower or bath, your call. The Phoenix Cromford SwitchMix Shower / Bath Diverter Mixer in Brushed Bronze (Complete Kit) gives you the rough-in components behind the wall and the fit-off parts you see, so it suits a new bathroom or a swap for a tired diverter. A ceramic 180° rotary diverter sends water between two connected outlets with a simple turn. The patented SwitchMix cartridge is the clever bit: change the look or finish later without opening the wall again. That's one less job for future you. Warm Brushed Bronze nods to the industrial styling of the Australian-designed, award-winning Cromford range, and there's a 7 year warranty behind it.

• Complete kit with both the rough-in kit and fit-off kit, so you've got everything for a full install
• SwitchMix patented cartridge lets you update the design or finish later with any SwitchMix compatible collection, no re-plumbing needed
• Ceramic 180° rotary diverter switches cleanly between two connected water outlets
• Durable, high quality finish built to hold up in daily use
• Lead free composition for peace of mind on your water supply
• All Phoenix taps are Watermark Certified, so it meets Australian plumbing requirements
• Covered by a 7 year warranty

Diverter fit-outs run behind the wall, so have your plumber confirm the rough-in placement before tiling.

Team it with the matching Cromford range to finish the look.

Specifications

WELS water efficiency: N/A
WELS water consumption: N/A
WELS registration number: N/A
Watermark certification: All Phoenix taps are Watermark Certified
Construction material: Lead free brass
Finish/coating: PVD
Temperature rating: 1 - 75°C
Operating pressure: 150 - 500kPa
Overall height: Ø 135mm
Spout function: Fixed
Warranty: 15 Year Cartridge Warranty 7 Year Product or Parts Warranty 7 Year Finish Warranty 1 Year Labour Warranty

What's In The Box

1x Shower / Bath Diverter Mixers
1x Installation kit
1x Installation instructions
1x Warranty card

Downloads

Download the specification sheet below:

Phoenix Cromford SwitchMix Shower / Bath Diverter Mixer - Brushed Bronze (Complete Kit)

Download the installation instructions below:

Phoenix Cromford SwitchMix Shower / Bath Diverter Mixer - Brushed Bronze (Complete Kit)

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

One mixer, two jobs: basin or bath, mounted on the wall. The Phoenix Axia Wall Basin/Bath Mixer Set 200mm in Brushed Nickel handles either, so it's a straightforward swap or a tidy fit for a new install. The 200mm spout reach and slim cast spout suit most standard setups. Inside sits a European progressive brass cartridge with a lifetime warranty behind it, which means control that holds up over years of daily use. A free flow aerator comes in the box for bath installations. The asymmetrical handle uses a rotating outer dial with a fixed central indicator face, finished with black trim detailing for a clean, minimalist look. Designed in Australia by the Phoenix design team, and it looks good.

• European progressive brass cartridge with a lifetime warranty, for smooth, dependable operation you can trust for the long haul
• 200mm spout reach with an ultra-thin cast spout profile, giving you clearance and a slim, modern line
• Works for both basin and bath applications, so a single set covers two jobs
• Free flow aerator supplied in the box for bath installation, ready to fit when you need the higher flow
• Ergonomic easy-grip dial handle with a rotating outer dial and fixed central indicator, for precise, comfortable control
• Durable, high-quality brushed nickel finish with black trim detailing that stays looking sharp
• Includes a breech assembly, so the key connection hardware is in the box

This is a wall-mounted set, so make sure your rough-in suits before ordering. Need a hand? Check with your plumber.

Team it with the matching Phoenix Axia range to complete the look.

Specifications WELS water efficiency: WELS 5 star rated
WELS water consumption: 6L/min
WELS registration number: T33221
Watermark certification: All Phoenix taps are Watermark certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box 1 x Wall Basin/Bath Mixer Set
1 x Installation Kit
1 x Installation Instructions
1 x Warranty Card

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

One set, two jobs. The Phoenix Axia Wall Basin/Bath Mixer Set 200mm in Matte Black is wall-mounted and handles basin or bath duty, so it works whether you're replacing a tired old set or plumbing a new bathroom. The body is lead free brass, running a European progressive brass cartridge that carries a lifetime warranty, so control stays smooth year after year. The 200mm spout reach clears most basins and baths, and the cast spout keeps an ultra thin profile. WELS 5 star rated at 6L/min too. Designed in Australia by the award-winning Phoenix design team, it brings a modern, minimalist look with subtle asymmetrical detailing. The durable matte black finish is made for daily use, which is just as well: this one gets touched a lot.

• 200mm spout reach, so it clears most basins and baths comfortably
• Suits basin or bath applications, which means one set covers more than one job
• Lead free brass body paired with a European progressive brass cartridge backed by a lifetime warranty, for long-term reliability
• Free flow aerator included in the box for bath installation, so you're set up for either use
• Breech assembly included, which keeps the install straightforward for your plumber
• Ergonomic easy-grip dial handle with a rotating outer dial and fixed central indicator face, for precise, comfortable control
• Durable, high quality matte black finish with black trim detailing that ties in with darker fittings

As a wall-mounted set, it needs the right in-wall rough-in behind the tiles, so confirm your setup with your plumber before ordering.

Specifications

WELS water efficiency: WELS 5 star rated
WELS water consumption: 6L/min
WELS registration number: T33221
Watermark certification: All Phoenix taps are Watermark certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Leaking basin tap making you reach for the towel every morning? The Nero Bianca Basin Mixer in Gun Metal is a smart swap, and it's just as at home on a brand new vanity. It's solid brass with a gun metal grey finish, so it stands up to daily use and keeps looking good. The tilted body mixes soft curves with straight lines. The modular handle is easy to grip with wet hands, which you'll appreciate at 6am. Inside, a 25mm ceramic disc cartridge gives you smooth, reliable temperature and flow control. It's certified to Australian standards and complies with the WELS scheme, so you're getting quality you can trust at a fair price, backed by an industry-leading 15 year warranty.

• Solid brass construction for durability and longevity, so it holds up over years of use
• 25mm ceramic disc cartridge you can adjust to reduce water temperature and flow settings, saving water and money
• NEOPERL aerator with a slim stream flow director for a clean, controlled flow
• Modular handle that's easy to grip, even with wet or soapy hands
• Stainless steel flexible hose with 1/2 BSP female connection for a straightforward install
• Suitable for mains pressure installation, matching most Australian homes

Suitable for mains pressure, so check your setup or ask your plumber before ordering.

Specifications WELS water efficiency: WELS 6 star rated
WELS water consumption: 4.5L/min
WELS registration number: T40948
Watermark certification: All Nero taps are Watermark certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

• Nero Bianca Basin Mixer Gun Metal Grey

Downloads

Download the specification sheet below:

Nero Bianca Basin Mixer Gun Metal

Download the installation instructions below:

Nero Bianca Basin Mixer Gun Metal

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Old basin tap dripping, or starting a fresh bathroom from scratch? The Phoenix Gloss MKII Basin Mixer in Chrome is a smart pick either way. Soft curves keep it simple to use day to day, and chrome suits just about any basin. Inside sits a 25mm ceramic cartridge, built to handle years of turning on and off without dripping. Cold Start means the lever draws cold water in its centre position, so you're not firing up the hot water system every time you rinse your hands. It's WELS 6 star rated at 4.5lt/min too. Lead free throughout, designed in Australia, and backed by a 15 year warranty on the cartridge: quality you can trust at a fair price.

• Cold Start cartridge draws cold water when the lever sits centred, which cuts unnecessary hot water use and saves energy
• 25mm ceramic cartridge carries a 15 year warranty, so you get smooth, reliable operation that lasts
• Lead free composition for peace of mind on your drinking water
• Durable, high-quality chrome finish that stays looking sharp and wipes clean easily
• Designed in Australia by the Phoenix in-house team, so it's built for our conditions

Check your basin's tap hole size before ordering, or ask your plumber to confirm the fit.

Team it with the matching accessories from the Gloss MKII range to finish the look.

Specifications

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping out a tired basin tap, or fitting out a new bathroom from scratch? The Nero Serenity Progressive Basin Mixer Arc Spout with Marquina Black Handle in Matte Black is a smart pick either way. The progressive cartridge sets flow and temperature in one easy movement, so it's simple to use with wet hands. The arc spout keeps the stream smooth and controlled. It's built from quality metalwork with a natural Marquina Black marble handle, which means the veining on yours won't be quite like anyone else's. The matte black finish is hard-wearing and holds its look. Lead free composition, designed in Australia, WELS 5 star rated at 5L/min. There's a 25 year warranty behind it too.

• Progressive cartridge adjusts flow and temperature in a single action, so it's simple to use day to day
• Natural stone handle fused with modern metalwork for strength, with unique veins and textures that make yours one of a kind
• Arc spout delivers a controlled, refined flow that suits most basin setups
• Lead free composition for cleaner, safer water at the tap
• Durable matte black finish designed to keep its look through everyday use
• Backed by a 25 year warranty for long-term peace of mind

The Serenity range comes in five marble handle choices, so check the handle option suits your bathroom before ordering, or ask your plumber.

Also available in Chrome, Brushed Nickel, Brushed Bronze, Gun Metal and Brushed Gold.

Team it with the matching Serenity showers to finish the look.

Specifications

WELS water efficiency: 5 Star
WELS water consumption: 5L/min
WELS registration number: T44216
Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Cartridge
Finish/coating: Electroplating
Operating pressure: 150 - 500 kPa
Overall height:  210mm
Spout height:  130mm
Spout reach: 135mm
Handle length: Ø 60mm
Distance from spout to handle: 130mm
Warranty: 25 Years

What's In The Box

1x Spout
1x Handwheel
1x Inlet Body
3x Flexible Hoses
1x Installation Kits

Downloads

Download the specification sheet below:

Nero Serenity Progressive Basin Mixer Arc Spout With Marquina Black Handle Matte Black

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Freestanding bath with no wall behind it? Then the tapware has to stand on the floor beside it. The Nero York Freestanding Bath Set With White Porcelain Hand Shower in Aged Brass does exactly that, whether you're plumbing a new bath or replacing a tired old set. The body is solid brass, and the ceramic disc valves give smooth control and keep the drips away. The floor-standing pipes have a small adjustment built in, so you can line things up neatly on site. The white porcelain hand shower sits on a telephone-style handset that's easy to hold, and aged brass brings a warm, classic look. WELS 3 Star Rated at 9L/Min, with a 15 year warranty behind it.

• Solid brass construction stands up to daily use and lasts the distance
• Ceramic disc valves for smooth operation and dependable sealing
• White porcelain hand shower with a telephone-style handset that's simple to handle
• Floor-standing pipes with a small adjustment to help fit the set neatly to your bath
• Aged brass finish gives a warm, classic look that suits plenty of bathroom styles
• WaterMark certified, so it meets Australian plumbing requirements
• Covered by a 15 year warranty for lasting peace of mind

Pipe positioning is the one thing worth getting right the first time, so have your plumber confirm it before you install.

Also available in Chrome and Matte Black finishes. Team it with the matching Nero range to complete the look.

Specifications

WELS water efficiency: WELS 3 Star Rated
WELS water consumption: 9L/Min
WELS registration number: S18040
Watermark certification: WM-060073, All Nero Tapware products are Watermark Certified
Construction material: Brass
Finish/coating: Electroplating
Operating pressure: 150 - 500kPa
Overall height: 1051mm
Height to spout: 760mm
Spout reach: 210mm
Height to handle mixer: 848mm
Fixing distance: 150mm
Warranty: 15 years

What's In The Box

1 x Hand Shower (Built-in Check Valve)
6 x Dynabolts
2 x Adapters
2 x Cover Plate
2 x Outlet Pipes
4 x Washers
1 x Bath Set Body
1 x 1.5m Shower Hose

Downloads

Download the specification sheet below:
Nero York Freestanding Bath Set With White Porcelain Hand Shower Aged Brass

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Basin plumbing running through the wall? The Nero Serenity Wall Basin Set 220mm Spout With Marquina Black Handle in Gun Metal is made for exactly that job. The 220mm spout gives you good clearance over the bowl, and the wall-mounted layout keeps your benchtop clear, so it suits a straight replacement or a fresh basin install. Natural stone meets metalwork here, which means every Marquina black handle carries its own veining and texture. No two are quite the same. The Gun Metal finish is built to hold up over time, and the set is lead free. It's WELS 5 Star rated with water consumption of 5L/min. Designed in Australia, with a 25 year warranty behind it.

• 220mm spout offers plenty of room to wash and fill under the flow
• Wall-mounted design frees up bench space around your basin
• Natural stone handle fused with metalwork, so you get a tough set with its own unique veins and textures
• Lead free composition keeps your water clean
• Gun Metal finish is hard-wearing and made to last
• Designed in Australia and covered by a 25 year warranty for long-term confidence

Wall sets tie into in-wall plumbing, so have your plumber confirm your outlet spacing before installing.

Also available in Chrome, Matte Black, Brushed Nickel, Brushed Bronze and Brushed Gold. Team it with the matching Serenity showers to complete the look.

Specifications

WELS water efficiency: 5 Star
WELS water consumption: 5L/min
WELS registration number: T44268
Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Cartridge
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Spout reach: 220mm
Fixing Distance 102mm
Round plate diametre: Ø 60mm
Warranty: 25 Years

What's In The Box

1x Spout
1x Backplate
2x Handwheels
1x Installation Kits
1x body

Downloads

Download the specification sheet below:

Nero Serenity Wall Basin Set 220mm Spout With Marquina Black Handle Gun Metal

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Bath sitting out in the middle of the room, with the plumbing coming up through the floor? That's exactly the job the Caroma Urbane II Freestanding Bath Filler in Brushed Nickel is built for. It's tall and sculptural with clean rectangular edging, so it suits a modern bathroom while getting on with filling the bath and directing the flow where you want it. Solid brass underneath, with a PVD brushed nickel finish that stands up to years of everyday use and wipes clean with a cloth. Inside, a 25mm ceramic disc cartridge keeps the action smooth and helps stop drips over time. Backed by a 20 year warranty, which says plenty.

• Solid brass construction that outlasts your bathroom and years of daily use
• 25mm ceramic disc cartridge for smooth control that eliminates drips and cuts down on maintenance
• Floor-mounted design, ideal for freestanding baths positioned away from the wall
• Concealed aerator with adjustable stream direction, so you can set the flow to suit
• PVD brushed nickel finish that lasts, cleaning up with a quick wipe of a cloth
• Rectangular edging and a sculptural shape that works with modern bathroom styling
• 20 year warranty for long-term peace of mind

Bath Taps do not require a WELS rating in accordance with AS/NZS 6400.

This is a floor-mounted filler, so check your floor plumbing setup with your plumber before ordering. Also available in brushed brass, gunmetal, matte black and chrome.

Team it with a Caroma freestanding bath and the matching Caroma Urbane II Brushed Nickel tapware and accessories to keep finishes consistent through your bathroom.

WELS & Watermark Certification

• Bath Taps do not require a WELS rating in accordance with AS/NZS 6400
• Licence No: 0001 Caroma

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Downloads

Download the installation instructions below:

Caroma Urbane II Freestanding Bath Filler Brushed Nickel

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping out a tired basin tap, or plumbing a new wall from scratch? The Nero Serenity Wall Basin Set 220mm Offset Spout With Carrara Handle in Brushed Nickel handles both. The 220mm offset spout carries water clear of the basin edge, and the gently curved shape gives a smooth, steady flow. Natural Carrara marble handles are fused with metalwork for a finish built to last, and the lead-free composition keeps things clean and safe. It's WELS 5 Star rated at 5L/min, so it's kind to the water bill. Designed in Australia, it suits modern bathrooms without fuss. Every marble handle is unique, with its own veins and texture, so no two sets look exactly alike. Backed by a 25 year warranty: quality you can trust at a fair price.

• Natural Carrara marble handle fused with durable metalwork, so each set carries its own one-of-a-kind stone grain
• 220mm offset spout keeps the water flow clear of the basin edge, which makes everyday use easier
• Lead-free composition for a cleaner water supply
• Durable, high-quality finish that stands up to daily use and wipes down easily
• Designed in Australia for local bathrooms
• Covered by a 25 year warranty for long-term peace of mind

This is a wall-mounted set, so check your rough-in and wall plumbing before ordering. Need a hand? Ask your plumber.

Also available in Chrome, Matte Black, Brushed Bronze, Gun Metal and Brushed Gold. Team it with the matching Serenity showers to complete the look.

Specifications

• WELS water efficiency: 5 Star
  
• WELS water consumption: 5L/min
  
• WELS registration number: T44272
  
• Watermark certification: WM-060073
  
• Construction material: Lead free brass
  
• Operating mechanism: Ceramic Disc Cartridge
  
• Finish/coating: PVD
  
• Operating pressure: 150 - 500 kPa
  
• Spout reach: 220mm
  
• Fixing Distance 102mm
  
• Round plate diametre: Ø 60mm
  
• Warranty:  25 Years

What's In The Box

1x Spout
1x Backplate
2x Handwheels
1x Installation Kits
1x body

Downloads

Download the specification sheet below:

Nero Serenity Wall Basin Set 220mm Offset Spout With Carrara Handle Brushed Nickel

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Nowhere to hang a towel? Sorted. The Caroma Luna Robe Hook in Black gives you hanging space for towels or robes, whether you're refreshing a bathroom or fitting out a new one. It mounts flush to the wall with concealed fixings, so there are no visible screws to spoil the look. Soft curves and a black finish match the wider Luna range, which means your tapware, basins and accessories all speak the same language. It's built from quality materials with a hard-wearing black finish, so it'll cope with daily use in a busy bathroom. The concealed fixing makes it a straightforward DIY job if you're handy, or an easy add-on for your plumber.

• Concealed fixings keep the mounting hardware hidden, for a clean, tidy finish on the wall
• Long-lasting black finish holds up to everyday knocks and moisture
• Made from quality materials, so it stays looking good and lasts the distance
• Designed to match Luna tapware and basins for a coordinated look throughout the room
• Easy DIY installation if you'd rather fit it yourself

Team it with the matching Luna range to complete the look across your tapware, basins and accessories.

What's In The Box

• Caroma Luna Robe Hook
• Fixing Kit

Downloads

Download the installation instructions below:

Caroma Luna Robe Hook Black

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Hands full, or covered in soap? Wave them under the Nero Mecca Wall Mount Sensor Taps in Brushed Nickel and you're away. Touch-free sensor operation means nobody's leaving fingerprints on the tap, so there's less grime to wipe off later. That makes them a smart pick for a busy family bathroom, a powder room or a new fit-out. Wall-mounted, so your basin surround stays clear. Underneath the brushed nickel finish is solid brass, built to handle daily use for years. They're WELS 6 Star Rated at 4.5L/MIN, which is kind to the water bill. Designed in Australia by Nero and backed by a 15 year warranty: quality you can trust at a fair price.

• Touch-free sensor operation keeps hands off the tap for better hygiene and fewer smudges
• Wall-mounted design frees up bench and basin space for a tidy finish
• Sturdy brass construction stands up to everyday use and lasts the test of time
• Brushed nickel finish suits a range of basins, with Chrome, Matte Black, Gun Metal, Brushed Gold, Brushed Bronze and Matte White also available
• Designed in Australia and backed by a 15 year warranty for long-term peace of mind

Wall-mounted taps need the plumbing roughed in behind the wall, so check placement with your plumber before you order.

If you're in a coastal area, consider Nero's Zen range in Marine Grade Stainless Steel, available in all the same colours.

Team them with matching Nero showers and accessories to finish the look.

Specifications

WELS water efficiency: WELS 6 Star Rated
WELS water consumption: 4.5L/MIN
WELS registration number: T27564
Watermark certification: WM-060073, All Nero taps are Watermark Certified
Construction material: Brass
Finish/coating: PVD
Operating pressure: 150 - 500kPa
Spout reach: 197mm
Warranty: 1 year

What's In The Box

• 1 x Sensor Tap
• 1 x Control Box
• 1 x Power Adapter
• 1 x Dressing Ring
• 1 x Flexible Hose
• 1 x Installation Kit

Downloads

Nero Mecca Wall Mount Sensor Taps

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping out tired wall taps above the vanity? The Nero Serenity Wall Basin Set 220mm Offset Spout With Carrara Handle in Brushed Gold is a wall-mounted set for handbasins, so it suits a straight replacement or a new vanity install. The 220mm offset spout gives you clearance over the basin and a smooth, easy water flow. It's WELS 5 star rated at 5 litres a minute. The handle is genuine Carrara marble, fused to a Brushed Gold body built to last, and the composition is lead free. Every stone handle has its own veining, so no two sets are quite the same. Yours is one of a kind, and nobody else's will match it. Designed in Australia with a 25 year warranty: quality you can trust at a fair price.

• Genuine Carrara marble handle fused with durable metalwork, giving you a hard-wearing set with natural stone character
• 220mm offset spout provides good clearance and a steady, comfortable water flow at the basin
• Lead free composition for peace of mind on your drinking-adjacent fittings
• Durable, high-quality Brushed Gold finish that stands up to daily use and wipes clean easily
• Designed in Australia and supported by a 25 year warranty, so you're covered well into the future

This is a wall-mounted set, so check your existing rough-in spacing before ordering, or ask your plumber to confirm.

Team it with the matching Serenity showers to finish the look. Also available in Chrome, Matte Black, Brushed Nickel, Brushed Bronze and Gun Metal.

Specifications

• WELS water efficiency: 5 Star
  
• WELS water consumption: 5L/min
  
• WELS registration number: T44272
  
• Watermark certification: WM-060073
  
• Construction material: Lead free brass
  
• Operating mechanism: Ceramic Disc Cartridge
  
• Finish/coating: PVD
  
• Operating pressure: 150 - 500 kPa
  
• Spout reach: 220mm
  
• Fixing Distance 102mm
  
• Round plate diametre: Ø 60mm
  
• Warranty:  25 Years

What's In The Box

1x Spout
1x Backplate
2x Handwheels
1x Installation Kits
1x body

Downloads

Download the specification sheet below:

Nero Serenity Wall Basin Set 220mm Offset Spout With Carrara Handle Brushed Gold

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping out a tired rail shower, or fitting one into a new bathroom? The Phoenix Tapware Oxley Rail Shower in Brushed Carbon connects to existing ½ inch connections, so it slots straight in where the old one came off. The handpiece angle adjusts for a comfortable shower position. The bottom pillar adjusts too, which gives your plumber some flexibility on mounting height. The flat bar rail keeps things clean and simple, paired with a smooth hose in a matching finish. Inside sits Phoenix's LuxeXP shower technology, a Red Dot Design Award winner for 2023, built for a full, soft cascade rather than a hard spray. WELS 3 star rated. And there's a lifetime warranty behind it, which says plenty.

• LuxeXP technology adds a swirling motion to each jet, spreading the water into a wide spray of fine droplets for an immersive, soothing cascade
• Tesla valves in the large shower rose hold water flow and pressure steady, so your shower stays consistent
• The spinning water self-cleans the low-profile nozzles, which means less scrubbing and less mineral build-up
• A rotary slider makes the shower easy to switch on, and a push button changes between spray functions
• Fits existing ½ inch connections, making it a simple like-for-like swap
• Adjustable handpiece angle and adjustable bottom pillar give you flexible mounting and showering positions
• Covered by a lifetime warranty for lasting peace of mind

Check your existing connection size before ordering, or have your plumber confirm the ½ inch fit.

Also available in Chrome, Matte Black, Brushed Gold and Brushed Nickel finishes.

Specifications

WELS water efficiency: WELS 3 star rated

WELS water consumption: 8lt/min - OH, 7.5lt/min - HH

WELS registration number: S17657

Watermark certification: All Phoenix Tapware Showers are Watermark Certified

Construction material: Brass/ABS Hand Shower

Spray options: 3 Function Hand Shower

Finish/coating: PVD

Operating pressure: 150 - 500kPa

Head diameter: 125mm

Distance between fixing points: 550mm - 680mm

Warranty: Lifetime Warranty

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

1 x Phoenix Tapware Oxley Rail Shower

1 x Fixing Kit

1 x Installation instructions

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Got a basin with three tap holes? The Nero Mecca Lever Basin Set Arc Spout in Matte Black is built for exactly that: two lever handles and a separate arc spout, ready to replace tired tapware or finish off a new vanity. The curved spout and solid cylindrical levers give a clean, modern look that sits well in plenty of bathrooms. It's made from lead-free DZR brass with a matte black finish, so it keeps its looks and resists corrosion. A 1/4 turn cartridge handles the flow, and it's 5 star WELS rated at 5L/Min. Nero backs it with a 25 year warranty, which says plenty about how long they expect it to stay put.

• Arc spout swivels a full 180 degrees, so you get flexible reach and easy access around the basin
• 1/4 turn cartridge for smooth, precise control over water flow
• T-shaped copper connection is built to last and allows adjustable spacing between the handles and spout, handy for matching your basin layout
• Lead-free DZR brass body stands up to daily use and resists corrosion
• Matte black finish for a defined, modern presence at the basin
• Backed by a 25 year warranty for long-term peace of mind

Confirm your basin has three tap holes and check the spacing before you order, or ask your plumber.

Also available in Chrome, Matt White, Brushed Nickel, Brushed Gold, Gun Metal and Brushed Bronze.

Specifications

WELS water efficiency: 5 star WELS rated
WELS water consumption: 5L/Min
WELS registration number: T46256
Watermark certification: All Nero Taps are Watermark Certified
Construction material: Lead free brass
Finish/coating: Electroplating
Operating mechanism:
Temperature rating: Min 1°C - Max 75°C
Operating pressure: 150 - 500kPa
Mixer handle length:
Spout height: 130mm
Spout reach: 135mm
Spout function: Swivel
Overall depth:
Warranty: 25 Years

What's In The Box

1x Basin Mixer Set, 1x Installation Kits

Downloads

Download the specification sheet below:

Nero Mecca Lever Basin Set Arc Spout Matte Black

Download the installation instructions below:

Nero Mecca Lever Basin Set Arc Spout Matte Black

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Rail showers cop a workout every single day, so a neat one that's easy to live with earns its keep. The Phoenix Vivid Slimline Water Through Rail Hand Shower in Brushed Carbon runs the water through the rail itself, so the whole unit sits tidy and streamlined on the wall. It connects to an existing 1/2″ water inlet with a top inlet water point, which makes it a sensible swap for plenty of setups. The three-function handpiece adjusts for angle and height, so everyone in the house can set the spray to suit them. It's WELS 5 star rated at 6L/min, and the smooth hose wipes clean without any fuss. There's a 15 year warranty behind it too: quality at a fair price.

• Water through rail design keeps the fittings tidy on the wall, with a top inlet water point for the plumbing
• Connects to an existing 1/2″ water inlet, so it drops into many current shower setups
• Three-function handpiece with angle and height adjustment suits different people and tasks
• Adjustable bottom pillar gives you flexible mounting to line up with your existing outlet
• Smooth hose is easy to clean and less prone to catching grime, so no more scrubbing the concertina
• Brushed carbon finish adds a modern look that wears well day to day
• Covered by a 15 year warranty for long-term peace of mind

Check your inlet position and finish before ordering. Need a hand? Ask your plumber to confirm the fit.

Team it with matching Phoenix tapware and accessories to finish the look.

Specifications

WELS water efficiency: 5 Star
WELS water consumption: 6L/min
WELS registration number: S18127
Watermark certification: All Phoenix Showers are Watermark Certified
Finish/coating: Brushed Carbon
Temperature rating: 1 - 75°C
Operating pressure: 150 - 500kPa
Distance between fixing point: Adjustable 620mm - 680mm
Backplate diameter: 50mm
Handheld diameter: 20mm
Warranty: 15 years

What's In The Box

1 x Vivid Slimline Water Through Rail Hand Shower
1 x Installation Kit
1 x Installation Instruction

Downloads

Download the specification sheet and installation instruction below:
Specification sheet Phoenix Vivid Slimline Water Through Rail Hand Shower Brushed Carbon
Installation instruction Phoenix Vivid Slimline Water Through Rail Hand Shower Brushed Carbon

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Taking an old wall set off the wall and finding a patch of bare tile underneath? The Fienza Tono Basin/Bath Wall Mixer Set 160mm Outlet with Large Rectangular Plate in Matte Black is a practical answer, whether you're replacing a tired mixer or fitting out a new bathroom. It works over a basin or a bath. The 160mm outlet gives you good clearance, and the large rectangular plate helps cover the marks left by whatever came off before. Inside sits a high quality European 35mm cartridge for smooth, reliable control over the life of the tap. The body is lead-free brass, finished in electroplated matte black that holds up to daily use. It's 6 star WELS rated at 4.5L/Min, so it's kind to the water bill, and there's a 15 year warranty behind it.

• 160mm outlet with a soft square profile that suits both basin and bath duties
• Swivel basin aerator for easy positioning, plus a free-flow aerator included for bath installation
• High quality European 35mm cartridge for consistent, smooth operation
• Lead-free brass construction that stands up to everyday wear
• Electroplated matte black finish for a clean, modern look that lasts
• 15 year warranty for peace of mind

Wall mixers need the plumbing roughed in behind the wall, so check your setup or ask your plumber before ordering.

Also available in Chrome, Brushed Nickel, Gun Metal and Urban Brass.

Specifications

WELS water efficiency: 6 star WELS rated
WELS water consumption: 4.5L/Min
WELS registration number: T41981
Watermark certification: All Fienza taps are Watermark Certified
Construction material: Lead free brass
Operating mechanism: 35mm ceramic disc cartridge
Finish/coating: Electroplated
Operating pressure: 150 - 500kPa
Overall height (mm): 125
Spout reach (mm): 163
Spout function: Swivel
Back plate length (mm): 200
Projection from wall (mm): 180.5
Warranty: 15 years

What's In The Box

1 x Wall mixer trim kit, outlet, in wall body, fixing kit, installation instructions

Downloads

Download the specification sheet below:

Fienza Tono Basin/Bath Wall Mixer Set 160mm Outlet Large Rectangular Plate Matte Black

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping out a tired shower head, or fitting out a new bathroom from scratch? The Fienza Kaya Gooseneck Shower Arm Set in Brushed Nickel is a solid pick for either job. The gooseneck arm gives you good clearance and a comfortable spray position for everyday showers. It's made from lead-free stainless steel with a brass swivel joint, so it holds up over time, and the PVD brushed nickel finish resists wear and keeps its look. The ultra thin 2mm shower head sits neatly against the wall, and a flange is included to tidy up the connection. WELS 3 star rated with a water consumption of 9L/min. There's a lifetime warranty on it, which is about as confident as a brand gets.

• Lead-free stainless steel construction with a brass swivel joint for lasting durability
• PVD brushed nickel finish that stands up to daily use and holds its colour
• Ultra thin 2mm shower head for a clean, low-profile look on the wall
• Easy-to-clean TPR nozzles, so you can wipe away build-up in seconds
• Flange included to neatly finish the wall connection
• Female 1/2″ BSP inlet for a straightforward connection
• Supported by a lifetime warranty for real peace of mind

Check the 1/2″ BSP inlet suits your existing plumbing before ordering. Need a hand? Ask your plumber.

Also available in Matte Black, Chrome, Brushed Copper, Gun Metal, Matte White and Urban Brass.

Specifications

• WELS water efficiency: 3 (> 7.5 but <= 9.0) Star WELS rated
  
• WELS water consumption: 9L/min
  
• WELS registration number: S15832
• Watermark certification: All Fienza showers are Watermark Certified. Please note: This product may have a visible Fienza or Watermark logo.
  
• Construction material: Stainless Steel
  
• Spray options: 1
  
• Finish/coating: PVD
  
• Operating pressure: 150 - 500kPa
  
• Overall height (mm): 147
  
• Arm length (mm): 387.5
  
• Projection (mm): 512.5
  
• Head thickness (mm): 2
  
• Head diameter (mm): 250
  
• Warranty:  Lifetime

What's In The Box

1 x Shower arm, fixing kit, installation instructions

Downloads

Download the specification sheet below:

Fienza Kaya Gooseneck Shower Arm Set Brushed Nickel

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Shower arm and head looking tired? The Fienza Kaya Shower Arm Set in Brushed Nickel is a straightforward swap, and a tidy pick if you're fitting out a new bathroom. The arm and head are lead-free stainless steel, so they stand up to daily use, and the brass swivel joint lets you angle the flow to suit. The ultra thin 2mm head keeps things sleek overhead. The TPR nozzles wipe clean, which means scale never gets the chance to turn your morning shower into a sprinkler. The PVD brushed nickel finish holds its look too. It's 3 Star WELS rated at 9L/min, with a lifetime warranty behind it: quality you can trust at a fair price.

• Lead-free stainless steel build for long-lasting durability in a wet environment
• Brass swivel joint that lets you adjust the head to the angle you want
• Ultra thin 2mm shower head for a clean, low-profile look above you
• Easy to clean TPR nozzles so you can wipe away scale and keep the spray even
• PVD brushed nickel finish that resists wear and stays looking good
• Female 1/2″ BSP inlet with a flange included, ready to connect
• Supported by a lifetime warranty for peace of mind

Check that your plumbing has a 1/2″ BSP connection before ordering. Need a hand? Ask your plumber.

Also available in Matte Black, Chrome, Brushed Copper, Gun Metal, Matte White and Urban Brass.

Specifications

• WELS water efficiency: 3 (> 7.5 but <= 9.0) Star WELS rated
  
• WELS water consumption: 9L/min
  
• WELS registration number: S15833
• Watermark certification: All Fienza showers are Watermark Certified. Please note: This product may have a visible Fienza or Watermark logo.
  
• Construction material: Stainless Steel
  
• Spray options: 1
  
• Finish/coating: PVD
  
• Operating pressure: 150 - 500kPa
  
• Overall height (mm): 147
  
• Arm length (mm): 387.5
  
• Projection (mm): 512.5
  
• Head thickness (mm): 2
  
• Head diameter (mm): 250
  
• Warranty:  Lifetime

What's In The Box

1 x Shower arm, fixing kit, installation instructions

Downloads

Download the specification sheet below:

Fienza Kaya Shower Arm Set Brushed Nickel

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Rain shower overhead, hand shower on the rail. The Phoenix Teva Twin Shower in Chrome gives you both, which makes it a practical upgrade whether you're replacing a tired shower or fitting one out from scratch. Want to rinse off without soaking your hair? Flick the built-in diverter and use the handset. The rail is quality brass with chrome plating that stands up to daily use, and the hand shower runs on a durable metal hose. The adjustable bottom pillar gives you room to move when mounting. Both heads are WELS 5 Star at 6.0L/min, so you're not paying for water you don't need. Soft, refined styling that suits traditional and contemporary bathrooms alike.

• Twin head design with one spray function on the overhead and one on the handset, giving you the choice of a full rain shower or a directed rinse
• Built-in water diverter so you can switch between the rain shower and hand shower with no fuss
• Quality brass rail with a chrome plate finish that holds up over the long term
• Durable metal hose on the hand shower for everyday reliability
• Adjustable bottom pillar for flexible mounting to suit your wall setup
• Slide the hand-piece up or down and adjust the angle on the rail to suit whoever's using it, tall teenagers included

Top water inlet position that fits an existing 1/2" water inlet: check yours matches before ordering, or ask your plumber.

Team it with the matching Teva range to finish the look.

WELS & Watermark Certification

• Overhead Shower: WELS 5 Star, 6.0L/min
• Hand Shower: WELS 5 Star, 6.0L/
• WELS Registration Number: S14564
• All Phoenix showers are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Fitted an above-counter basin and found your old mixer sitting too low? The Caroma Liano II Lead Free Tower Basin Mixer in Gunmetal solves it. The tall body clears the bowl with room to spare, so it suits a new bathroom or a straight swap where you want a clean, slimline look. It's durable lead free brass, made to outlast years of daily use, and the PVD gunmetal finish wipes clean with a cloth and holds up over time. Inside, a 25 ceramic disc cartridge gives you smooth, reliable operation that lasts, and the European SoftPEX hoses add to the longevity. WELS 6 star rated at 4.5 LT/MIN, so it's kind to the water bill. Part of Caroma's Liano II range, from one of Australia's leading bathroom brands, with contemporary European styling that works across the bathroom.

• Tower height clears above-counter basins, giving you comfortable space under the spout
• Lead free brass construction stands up to years of everyday use
• PVD gunmetal finish resists wear and is easy to keep clean with a quick wipe
• 25 ceramic disc cartridge delivers smoother operation and a longer working life than lesser cartridges
• European SoftPEX hoses add durability and a longer service life
• Concealed aerator with adjustable stream direction, so you can point the flow where you want it

Also available in chrome, matte black, brushed nickel and brushed brass.

Team it with the matching Caroma Urbane II Gunmetal accessories to keep your finishes consistent throughout the bathroom.

WELS & Watermark Certification

• WELS 6 star rated
• 4.5 LT/MIN
• WELS Registration No: T36492 (V)
• All Caroma Taps are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Downloads

Download the installation instructions below:

Caroma Liano II Lead Free Tower Basin Mixer Gunmetal

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Want the pipework out of sight and the bench left clear? That's the job of the Nero Serenity Wall Basin Set 220mm Spout With Marquina Black Handle in Matte Black. It's wall-mounted, so it suits a new build or a straight replacement, and the 220mm spout clears the basin comfortably. Natural stone is fused with the metalwork for solid, everyday durability. Each Marquina Black handle carries its own veining and texture, which means no two sets are quite the same. The lead-free composition and matte black finish are made to hold up to daily use. WELS 5 Star rated at 5L/min. Designed in Australia and backed by a 25 year warranty, it's quality you can trust at a fair price.

• 220mm spout gives you room to work over the basin, making everyday washing up easier.
• Natural stone handle fused with the metalwork for a hard-wearing, one-of-a-kind finish.
• Lead-free composition, so it's a sound choice for drinking-water areas.
• Durable matte black finish designed to stand up to regular cleaning.
• Designed in Australia, backed by a 25 year warranty for long-term peace of mind.

Wall sets need the plumbing roughed in behind the wall, so check placement with your plumber before you order. Measure twice, tile once.

Pair with the matching Serenity showers to complete the look. Also available in Chrome, Brushed Nickel, Brushed Bronze, Gun Metal and Brushed Gold.

Specifications

WELS water efficiency: 5 Star
WELS water consumption: 5L/min
WELS registration number: T44268
Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Cartridge
Finish/coating: Electroplating
Operating pressure: 150 - 500 kPa
Spout reach: 220mm
Fixing Distance 102mm
Round plate diametre: Ø 60mm
Warranty: 25 Years

What's In The Box

1x Spout
1x Backplate
2x Handwheels
1x Installation Kits
1x body

Downloads

Download the specification sheet below:

Nero Serenity Wall Basin Set 220mm Spout With Marquina Black Handle Matte Black

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages