Phoenix Tapware

Want a drencher overhead and a handset you can actually aim? The Phoenix Ormond Compact Twin Shower in Brushed Gold gives you both in the one fitting. It suits an existing shower recess and fits straight onto standard 1/2″ plumbing, with a drill-free installation that keeps the job simple. An integrated water diverter switches you between the handpiece and the overhead spray, and the three-function push button handpiece covers whatever the moment calls for. The design has picked up international awards and uses Phoenix's LuxeXP™ shower spray technology. Both the overhead shower and hand shower are 4 Star WELS Rated at 7.5L/min. Practical, well built and easy to live with day to day.

• Drill-free installation onto existing 1/2″ plumbing, so it's an easy swap for a tired shower
• Integrated water diverter to move between the handset and the overhead drencher without fuss
• Three-function push button handpiece with an adjustable handpiece angle, so you can set the spray where you want it
• LuxeXP™ shower spray technology in an international award-winning design for a solid daily shower
• Low-profile nozzles with a spinning water motion that self-clean, which helps keep the spray consistent
• AS2845.1 compliant dual check valves for reliable, controlled flow
• Brushed gold finish that pairs neatly with warm-toned tapware

Check your existing shower plumbing is standard 1/2″ before ordering, or ask your plumber if you're unsure.

Specifications

WELS water efficiency: Overhead shower - 4 Star WELS Rated, Hand shower - 4 Star WELS Rated
WELS water consumption: Overhead shower - 7.5L/min, Hand shower - 7.5L/min
WELS registration number: S17877
Watermark certification: All Phoenix Showers are Watermark Certified
Construction material: Brass
Finish/coating: Electroplating
Operating pressure: 150 - 500kPa
Overhead shower diametre: 250mm
Hand shower length: 242mm
Shower reach: 376mm
Warranty: Lifetime

What's In The Box

1 x Shower Rose
1 x Shower Arm
1 x Hose
1 x Hand Piece
1 x Installation Instructions
1 x Warranty Card

Downloads

Download the specification sheet:

Phoenix Ormond Compact Twin Shower - Brushed Gold

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Washed dishes need somewhere to sit. The Phoenix Benchtop Drainer Tray in Brushed Stainless Steel gives them a spot, and doubles as a place to drain produce or rest utensils while you prep. It's built to work with the Phoenix 2000, 4000 and 5000 series sinks, so if you've already got one fitted, it drops straight into your setup. Made from 304 stainless steel with silicone, it's tough enough for daily kitchen use and wipes clean easily. The brushed stainless finish sits neatly alongside stainless sinks and tapware. A simple, practical add-on that makes clean-up quicker, and one less thing dripping on the bench.

• Made from durable 304 stainless steel and silicone, so it holds up to everyday kitchen wear and cleans up without fuss
• Compatible with the Phoenix 2000, 4000 and 5000 series sinks, so it's an easy match if you already have one of these fitted
• Sits on the benchtop for extra draining and prep space, which keeps your working area tidier
• Brushed stainless steel finish pairs well with stainless sinks and tapware for a consistent look

Check which Phoenix sink series you have before ordering to confirm it's the right fit.

Specifications

Construction material: 304 Stainless Steel

Finish/coating: Brushed Stainless Steel

What's In The Box

1 x Stainless Steel Drainer Tray

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Nowhere to hang the hand towel? The Phoenix Vivid Slimline Hand Towel Rail in Chrome sorts that out, whether you're fitting out a new bathroom or just refreshing an old one. It gives you a defined spot for a hand towel within easy reach of the basin. That earns its place in a busy family bathroom or a compact powder room. The slimline profile suits contemporary spaces without crowding the wall, and the concealed fixing keeps the mounting hardware out of sight for a clean, tidy finish. The quality electroplated chrome holds up to daily use over the long term, which matters in a room that cops plenty of splashes and steam.

• Concealed fixing hides the mounting points, giving you a neat, streamlined look on the wall
• Quality electroplated finish stands up to a wet environment, so it keeps its shine for years
• Slimline design fits neatly into smaller bathrooms and powder rooms where space is tight
• Australian designed as part of the Vivid collection, a range built for contemporary kitchens and bathrooms
• Chrome finish is simple to keep clean and works with most fittings and colour schemes

Check your wall type and the spot you want it before you start, or leave it to your plumber.

Team it with the matching Phoenix Vivid tapware to tie the whole bathroom together.

What's In The Box

• Phoenix Vivid Slimline Hand Towel Rail - Chrome
• Fixing Kit

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Refreshing a period bathroom without losing its character? The Phoenix Nostalgia Lever Basin Set Shepherds Crook in Chrome is a two-tap basin set made for exactly that job. The shepherds crook spout and lever handles suit heritage homes and classic bathrooms, and you get separate hot and cold control at the basin. It's solid brass, so it'll stand up to years of daily use. The chrome finish keeps its shine with a quick wipe of a cloth. Classic looks, straightforward operation, and it's on clearance now, so it's quality you can trust at a fair price.

• Solid brass construction, which means the set is made to outlast your bathroom and handle years of everyday use
• Shepherds crook spout and lever handles for a classic look that suits period and traditional homes
• Separate hot and cold taps, giving you straightforward control at the basin
• Quality chrome finish that keeps its look over time and wipes clean easily with a cloth

Check your basin tap hole spacing before ordering, or ask your plumber to confirm it suits.

Specifications

What's In The Box 1 x Basin Spout
1 x Hot Tap
1 x Cold Tap
1 x Installation Instructions
1 x Warranty Card

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Towels still damp the next morning? The Phoenix Radii Heated Towel Ladder 550 x 740mm Round Plate in Brushed Carbon is a stainless steel ladder rail that runs on 240V at 35W, which is a low draw for something you leave on. It's IPX4 rated for bathroom use and can be plugged in or hard-wired, with the cable exiting through the bottom right vertical tube, so plan the power point or wiring to that side. It measures 575mm wide and 738mm high overall, and the round wall plates match the other Radii round plate accessories. Phoenix covers the product, parts and finish for 7 years. You'll need a licensed electrician for a hard-wired install, and a plug-in one still needs a power point in the right bathroom zone.

• Stainless steel ladder rail, 575mm wide by 738mm high
• 240V, 50Hz, 35W rating, which is a low draw for a rail you leave on
• IPX4 rated, so it's suitable for bathroom installation
• Plug-in or hard-wired, giving you a choice depending on where the power is
• Cable exits through the bottom right vertical tube, so plan the outlet on that side
• Brushed carbon finish on round plates to match Radii accessories
• 7 year warranty on product, parts and finish

Wall mounted. Hard-wiring needs a licensed electrician, and for a plug-in install have your electrician confirm the power point position meets bathroom zone requirements.

Match it with the Radii Glass Shelf, Tumbler & Holder and Double Toilet Roll Holder on the same round plate.

Specifications

Construction material: Stainless Steel
Finish/coating: Brushed Carbon
Dimensions: 575 x 107.5 x 738 mm (W x D x H)
Country of origin: China
Warranty: 7 Year Product or Parts Warranty, 7 Year Finish Warranty

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Towels never drying because they're piled on one rail? The Phoenix Ivy Double Towel Rail 760mm in Chrome is the angular take on the double rail: two 760mm bars, 816mm wide overall and projecting 122mm from the wall, so the towels on the back rail get air too. It's metal with a chrome finish and designed to sit alongside Ivy mixers, spouts and the Ivy robe hook. A double rail is the simple answer for a shared bathroom where towel space runs out before wall space does. Phoenix covers the product and parts for 7 years, with 1 year on labour. The fixings, instructions and warranty card are in the box, and there's a 900mm version if you have the room.

• Two 760mm rails, 816mm overall, which doubles the hanging space
• 122mm projection, so towels on both rails can dry
• Angular Ivy styling in chrome to match Ivy tapware
• Metal construction
• 7 year warranty on product and parts, 1 year on labour
• Installation kit included

Wall mounted. Two wet towels add up, so fix into studs or use proper anchors for tile and plasterboard.

Finish the room with the Ivy Double Robe Hook in Chrome by the shower door.

Specifications

Construction material: Metal
Finish/coating: Chrome
Dimensions: 816 x 122 x 56 mm (W x D x H)
Country of origin: Vietnam
Warranty: 7 Year Product or Parts Warranty, 1 Year Labour Warranty

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Nowhere to put the toothpaste and the contact lens case? The Phoenix Radii Glass Shelf Round Plate in Chrome is a 500mm tempered glass shelf on round chrome wall plates, 128mm deep, which is enough for the everyday bits without crowding the mirror. Tempered glass stands up to bumps better than plain glass, and it wipes clean. The round plates match the rest of the Radii accessories, so you can run the same look across the toilet roll holder and tumbler. It's designed in Australia. Phoenix covers the product and parts for 7 years. Fixings, instructions and the warranty card are in the box, and there's a square plate version if that suits your tapware better.

• 500mm wide tempered glass shelf, so it holds a fair bit without being a cabinet
• 128mm deep, which fits bottles and tubs but keeps it tight to the wall
• Round chrome plates to match Radii round plate accessories
• Tempered glass that takes a knock and wipes clean
• Designed in Australia
• 7 year warranty on product and parts

Wall mounted. Use a level, and fix into studs or with the right tile anchors as the glass adds weight.

Pair it with the Radii Tumbler & Holder Round and Radii Double Toilet Roll Holder in Chrome.

Specifications

Construction material: Glass shelf
Finish/coating: Chrome
Dimensions: 500 x 128 x 54 mm (W x D x H)
Country of origin: China
Warranty: 7 Year Product or Parts Warranty

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Fixed wall shower dripping or clogged? The Phoenix Ivy Shower Arm & Rose in Chrome gives you both parts in one box: a 262mm wall arm and a rose that screws onto existing half inch plumbing. Both the arm and the head angle can be adjusted, so you can aim the spray where you want it rather than where the pipe points. It's metal and plastic construction with a chrome finish, and the squared-off Ivy styling suits most bathrooms. It's WELS 3 star rated for water efficiency. Phoenix covers the product and parts for 7 years, with 1 year on labour. It's a quick swap for a worn wall shower, and your plumber won't need to touch the wall.

• Arm and rose together, so one box replaces a complete wall shower
• Adjustable head and arm angle for aiming the spray
• Fits onto existing half inch plumbing with no new pipework
• Metal and plastic construction with a chrome finish
• WELS 3 star water efficiency rating
• 7 year warranty on product and parts, 1 year on labour

Screws onto a standard half inch wall outlet. Use thread tape and ask your plumber if the old arm is seized.

Short on space? The Ivy 3 Function Wall Shower & Arm in Chrome is the compact alternative, and the Ivy Bath Outlet matches over the bath.

Specifications

WELS water efficiency: 3 star
WELS registration number: S12124
Watermark certification: WMK22181
Construction material: Metal & Plastic
Finish/coating: Chrome
Dimensions: 80 x 262 x 166.5 mm (W x D x H)
Country of origin: Vietnam
Warranty: 7 Year Product or Parts Warranty, 1 Year Labour Warranty

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Shower outlet already there and you just want a decent handset? The Phoenix Vivid Hand Shower in Brushed Carbon is a 5 function handpiece with angle adjustment, sitting in a combined water inlet and bracket that fits straight onto existing half inch plumbing with no drilling. That makes it a handy swap for a fixed wall shower or a worn-out handset. Five spray settings on the handpiece give you a choice for washing hair, rinsing the screen or the dog, and AS2845.1 compliant dual check valves are built in. It's metal and plastic construction, 287mm tall in the bracket, and WELS 5 star rated for water efficiency. Phoenix covers the product and parts for 15 years, the brushed carbon finish for 3 years, and labour for 1 year.

• 5 function handpiece with angle adjustment, so you can set the spray and the direction
• Combined water inlet and bracket that fits existing half inch plumbing without drilling
• AS2845.1 compliant dual check valves built in
• Metal and plastic construction, 287mm tall in the bracket
• WELS 5 star water efficiency rating
• 15 year warranty on product and parts, 3 years on the finish, 1 year on labour

Goes onto a standard half inch wall outlet. Your plumber can swap it over in minutes, or do it yourself if the old fitting comes off easily.

Rather a slide rail? The Vivid Premium Rail Shower is the rail option in the same range.

Specifications

WELS water efficiency: 5 star
WELS registration number: S18122
Watermark certification: WMK22181
Construction material: Metal & Plastic
Finish/coating: Brushed Carbon
Dimensions: 118 x 82 x 287 mm (W x D x H)
Country of origin: China
Warranty: 15 Year Product or Parts Warranty, 3 Year Finish Warranty, 1 Year Labour Warranty

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Short wall between the vanity and the shower? The Phoenix Festival Single Towel Rail 600mm in Chrome is the compact option in the Festival range: 600mm of rail and 660mm across the posts, enough for one bath towel or a couple of hand towels. It's a single metal rail in chrome with the simple rounded shapes the range is known for, and it's made to be fixed and forgotten. If you're swapping out an old 600mm rail, check the post spacing against your existing holes before you drill new ones. Phoenix covers the product and parts for 7 years and labour for 1 year, and the box includes the fixings, instructions and warranty card.

• 600mm rail, 660mm overall, for a narrow wall or a powder room
• Single rail that stands 65mm from the wall
• Metal construction under a chrome finish
• Plain rounded Festival shape that goes with most tapware
• 7 year warranty on product and parts, 1 year on labour

Screw fixed to the wall with the supplied kit. Use the right anchors for your wall type.

Need more length? The Festival Single Towel Rail 760mm in Chrome is the same rail, longer.

Specifications

Construction material: Metal
Finish/coating: Chrome
Dimensions: 660 x 65 x 60 mm (W x D x H)
Country of origin: Vietnam
Warranty: 7 Year Product or Parts Warranty, 1 Year Labour Warranty

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Shower cubicle so small the rose hits your head? The Phoenix Ivy 3 Function Wall Shower & Arm in Chrome is built for small showers, with a short 169mm arm and a compact head that stays out of the way. The head has three spray functions and the angle adjusts, so you still get a choice of spray in a space where a big rose won't fit. It screws onto existing half inch plumbing, and it's metal and plastic construction with a chrome finish. It's WELS 3 star rated for water efficiency. Phoenix covers the product and parts for 7 years. If you're replacing a dripping or scaled-up wall shower in a caravan, ensuite or granny flat, this is the easy fix.

• Compact head and 169mm arm, which suits small shower spaces
• 3 spray functions, so you still get options in a tight cubicle
• Adjustable head angle to aim the spray
• Fits onto existing half inch plumbing
• Metal and plastic construction with a chrome finish
• WELS 3 star water efficiency rating
• 7 year warranty on product and parts

Screws onto a standard half inch wall outlet. If the old arm won't budge, get your plumber to swap it rather than force it.

For a bigger shower, the Ivy Shower Arm & Rose in Chrome has the longer arm.

Specifications

WELS water efficiency: 3 star
WELS registration number: S14400
Watermark certification: WMK22181
Construction material: Metal & Plastic
Finish/coating: Chrome
Dimensions: 105 x 169 x 92 mm (W x D x H)
Country of origin: Vietnam
Warranty: 7 Year Product or Parts Warranty

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Sick of the spare roll sitting on the cistern? The Phoenix Radii Double Toilet Roll Holder Round Plate in Chrome holds two rolls side by side on a 286mm bar, so there's always a spare in reach without a separate holder. It mounts on a round plate with twin screw fixing, which keeps it rigid when the roll gets tugged. It's metal with a chrome finish, designed in Australia, and part of the Radii accessory range that shares the same round plate across the tumbler holder and glass shelf. Phoenix covers the product and parts for 7 years. If the current holder has pulled loose or only takes one roll, this is a quick, tidy fix, and the fixings are in the box.

• Holds two rolls on a 286mm bar, so the spare is always there
• Twin screw round mounting plate that keeps it rigid
• Metal construction in chrome
• Designed in Australia, with a square plate version also made
• 77mm deep and 54mm high, which keeps it tight to the wall
• 7 year warranty on product and parts

Wall mounted with two screws. Pick a height and position you can reach from the pan before you drill.

Match it with the Radii Tumbler & Holder and Radii Glass Shelf on the same round plate.

Specifications

Construction material: Metal
Finish/coating: Chrome
Dimensions: 286 x 77 x 54 mm (W x D x H)
Country of origin: China
Warranty: 7 Year Product or Parts Warranty

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Dropping a shower rose from a high ceiling? The Phoenix Lexi Ceiling Arm 450mm in Chrome is the arm only, no rose, and it hangs 450mm from the ceiling with an 80mm square flange to cover the outlet. It takes any standard half inch shower head, so you can pair it with the rose you already have or pick one to suit. The arm is brass under a chrome finish and the straight, square lines sit well with square or round roses. It's the longest of three Lexi arm lengths, which makes it the pick for a high ceiling or anywhere you want the rose closer to head height. Phoenix covers the product and parts for 15 years, the finish for 3 years, and labour for 1 year.

• Ceiling arm only, so you choose the rose to go on it
• 450mm drop, the longest Lexi length, which suits high ceilings
• Half inch thread that takes all standard shower heads
• Brass construction under a chrome finish
• 80mm square flange covers the ceiling outlet neatly
• 15 year warranty on product and parts, 3 years on the finish, 1 year on labour

Ceiling mounted onto a half inch outlet. Your plumber needs access above the ceiling to run the pipe, so confirm that before you buy.

Add the Vivid Shower Rose 200mm Round in Chrome and you have a complete overhead shower.

Specifications

Construction material: Brass construction
Finish/coating: Chrome
Dimensions: 80 x 80 x 471 mm (W x D x H)
Country of origin: China
Warranty: 15 Year Product or Parts Warranty, 3 Year Finish Warranty, 1 Year Labour Warranty

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Dressing gowns ending up on the floor? The Phoenix Ivy Double Robe Hook in Chrome gives you two hooks on one small plate, 75mm wide and 57mm deep, so a robe and a towel can hang together without a second fixing. It mounts with a twin screw plate, which keeps it steady when a wet towel is pulled off in a hurry. It's metal with a chrome finish in the squared Ivy style, so it goes with Ivy tapware and towel rails. Phoenix covers the product and parts for 7 years, with 1 year on labour. It's one of the quickest bathroom upgrades going: behind a door, beside the shower or in the laundry, and the fixings are in the box.

• Two hooks on one plate, so a robe and a towel share the space
• Twin screw mounting plate that stays firm under a wet towel
• Metal construction with a chrome finish
• Compact 75mm plate that fits behind a door or beside a shower screen
• 7 year warranty on product and parts, 1 year on labour

Wall mounted with two screws from the supplied kit. On tile, drill with a tile bit and use the anchors.

Match it with the Ivy Double Towel Rail 760mm in Chrome for the rest of the towels.

Specifications

Construction material: Metal
Finish/coating: Chrome
Dimensions: 75 x 57 x 56 mm (W x D x H)
Country of origin: Vietnam
Warranty: 7 Year Product or Parts Warranty, 1 Year Labour Warranty

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Need a towel rail long enough for two bath towels? The Phoenix Festival Single Towel Rail 760mm in Chrome is the longer of the two Festival single rails, with 760mm of rail and an overall width of 820mm, so there's room for two towels side by side. It's a metal rail with the solid, rounded shapes of the Festival range: plain, sturdy and easy to wipe over. The chrome finish matches most existing tapware, so it works as a replacement in an older bathroom or a new fit-out. Phoenix covers the product and parts for 7 years, with 1 year on labour. In the box you get the rail, an installation kit, instructions and the warranty card.

• 760mm rail, 820mm overall, which fits two bath towels
• Single rail that projects 65mm from the wall
• Metal construction with a chrome finish that wipes clean
• Rounded Festival styling that suits older and newer bathrooms alike
• 7 year warranty on product and parts, 1 year on labour
• Installation kit included

Wall mounted with the supplied fixings. Fix into studs or use the right anchors for plasterboard or tile.

Phoenix also does this rail in 600mm, and the Festival Double Towel Rail 760mm if you need to hang more.

Specifications

Construction material: Metal
Finish/coating: Chrome
Dimensions: 820 x 65 x 60 mm (W x D x H)
Country of origin: Vietnam
Warranty: 7 Year Product or Parts Warranty, 1 Year Labour Warranty

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Everyone in the house a different height? The Phoenix Ormond Rail Shower in Brushed Carbon is a handset on an 800mm slide rail, so the shower height moves to suit whoever's under it. It connects to an existing half inch water inlet, and the rail is brass with metal brackets and slider, so it will take years of sliding up and down. The curved Ormond styling comes from an award-winning design, and the spray spins water through low-profile nozzles that clear themselves of build-up. AS2845.1 compliant dual check valves are built in. It's WELS 4 star rated for water efficiency. Phoenix backs the product, parts and finish with a lifetime warranty and 1 year on labour. Also available in Chrome, Matte Black, Brushed Gold and Brushed Nickel.

• Rail shower, which means the handset slides on an 800mm rail to suit any height
• Fits an existing half inch water inlet, so no new plumbing in the wall
• Brass rail with metal brackets and slider, built to be adjusted daily
• Spinning spray through low-profile nozzles that keep themselves clear
• AS2845.1 compliant dual check valves
• Rail and handset finished in brushed carbon
• WELS 4 star water efficiency rating with a lifetime product and finish warranty

Wall mounted over a standard half inch outlet. Your plumber will check the outlet sits where the rail's inlet needs it to be.

Want an overhead rose as well? Step up to the Ormond Twin Shower in Brushed Carbon.

Specifications

WELS water efficiency: 4 star
WELS registration number: S17645
Watermark certification: WMK22181
Construction material: Brass rail, metal brackets and slider
Finish/coating: Brushed Carbon
Dimensions: 175 x 64 x 800 mm (W x D x H)
Country of origin: China
Warranty: Lifetime Product or Parts Warranty, Lifetime Finish Warranty, 1 Year Labour Warranty

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Want the rose close to the ceiling for a tidy look? The Phoenix Vivid Ceiling Arm 150mm in Brushed Gold is the short arm in the Vivid range, dropping 150mm from the ceiling with an 80mm round flange. It's the arm only, no rose, and it screws onto existing half inch plumbing, then takes any standard half inch shower head. The body is brass with a brushed gold finish, so it matches the Vivid mixers and accessories in the same colour. Short arms suit lower ceilings or anyone who wants the rose tucked up out of the way. Phoenix covers the product and parts for 15 years, the finish for 3 years, and labour for 1 year. Also available in Matte Black.

• 150mm drop, the shortest Vivid arm, so it suits standard ceiling heights
• Arm only, which lets you choose the rose
• Screws onto existing half inch plumbing and takes standard half inch heads
• Brass construction in a brushed gold finish
• 80mm round flange that hides the ceiling cut-out
• 15 year warranty on product and parts, 3 years on the finish, 1 year on labour

Ceiling mounted onto a half inch outlet. Your plumber needs access from above or through the ceiling to connect it.

Phoenix also makes the Vivid arm in 300mm and 450mm if you need more drop, and the Vivid Shower Rose 200mm Round finishes the set.

Specifications

Construction material: Brass construction
Finish/coating: Brushed Gold
Dimensions: 80 x 80 x 163 mm (W x D x H)
Country of origin: China
Warranty: 15 Year Product or Parts Warranty, 3 Year Finish Warranty, 1 Year Labour Warranty

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Only need a handset on the wall, not a full rail? The Phoenix Ormond Hand Shower in Brushed Nickel is a handset on a hose with a brass wall bracket, and it fits straight onto an existing half inch water inlet without drilling, so it's about the simplest shower upgrade going. The round Ormond styling picked up an international design award, and the spray spins the water through low-profile nozzles that keep themselves clear. Dual check valves to AS2845.1 are built in. It's WELS 4 star rated for water efficiency. Phoenix covers the product, parts and finish for life, with 1 year on labour. In the box you get the hand shower, an installation kit, instructions and the warranty card. Also available in Chrome, Matte Black and Brushed Carbon.

• Hand shower on a hose with a brass bracket, so you can rinse the walls, the kids or the dog
• Fits an existing half inch inlet with no drilling, which makes it a quick swap
• Spinning spray through low-profile nozzles that clear themselves
• AS2845.1 compliant dual check valves
• Finished in brushed nickel to match Ormond showers and mixers
• WELS 4 star water efficiency rating
• Lifetime warranty on product, parts and finish, 1 year on labour

Connects to a standard half inch wall outlet. If your current fitting is tight or corroded, let your plumber do the change over.

Prefer a slide rail? The Ormond Rail Shower in Brushed Nickel is the rail version from the same range.

Specifications

WELS water efficiency: 4 star
WELS registration number: S17642
Watermark certification: WMK22181
Construction material: Brass bracket
Finish/coating: Brushed Nickel
Country of origin: China
Warranty: Lifetime Product or Parts Warranty, Lifetime Finish Warranty, 1 Year Labour Warranty

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Toothbrushes rattling around on the vanity top? The Phoenix Radii Tumbler & Holder Round in Chrome is a frosted, tempered glass tumbler sitting in a metal ring on a round wall plate. Tempered glass takes a knock better than ordinary glass, and the frosting hides the toothpaste marks between cleans. The round plate uses a twin screw mounting, so it doesn't spin on the wall the way single screw holders can. It's 67mm wide, 87.5mm deep and 102mm high, designed in Australia, and finished in chrome to match Radii tapware. Phoenix covers the product and parts for 7 years, with 1 year on labour. In the box you get the holder, fixings, instructions and the warranty card.

• Frosted tempered glass tumbler, which is tougher than plain glass and hides marks
• Twin screw mounting plate, so the holder sits firm and won't rotate
• Round plate to match the other round plate Radii accessories, with a square version also made
• Metal holder in chrome, 67mm wide and 102mm high
• Designed in Australia
• 7 year warranty on product and parts, 1 year on labour

Wall mounted with two screws. Fix into something solid or use the right anchors for tile.

Team it with the Radii Double Toilet Roll Holder and Radii Glass Shelf, both on the same round plate in Chrome.

Specifications

Construction material: Metal
Finish/coating: Chrome
Dimensions: 67 x 87.5 x 102 mm (W x D x H)
Country of origin: China
Warranty: 7 Year Product or Parts Warranty, 1 Year Labour Warranty

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Only need a handset on the wall, not a full rail? The Phoenix Ormond Hand Shower in Chrome is a handset on a hose with a brass wall bracket, and it fits straight onto an existing half inch water inlet without drilling, so it's about the simplest shower upgrade going. The round Ormond styling picked up an international design award, and the spray spins the water through low-profile nozzles that keep themselves clear. Dual check valves to AS2845.1 are built in. It's WELS 4 star rated for water efficiency. Phoenix covers the product, parts and finish for life, with 1 year on labour. In the box you get the hand shower, an installation kit, instructions and the warranty card. Also available in Matte Black, Brushed Carbon and Brushed Nickel.

• Hand shower on a hose with a brass bracket, so you can rinse the walls, the kids or the dog
• Fits an existing half inch inlet with no drilling, which makes it a quick swap
• Spinning spray through low-profile nozzles that clear themselves
• AS2845.1 compliant dual check valves
• Finished in chrome to match Ormond showers and mixers
• WELS 4 star water efficiency rating
• Lifetime warranty on product, parts and finish, 1 year on labour

Connects to a standard half inch wall outlet. If your current fitting is tight or corroded, let your plumber do the change over.

Prefer a slide rail? The Ormond Rail Shower in Chrome is the rail version from the same range.

Specifications

WELS water efficiency: 4 star
WELS registration number: S17642
Watermark certification: WMK22181
Construction material: Brass bracket
Finish/coating: Chrome
Country of origin: China
Warranty: Lifetime Product or Parts Warranty, Lifetime Finish Warranty, 1 Year Labour Warranty

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Rail shower with somewhere to put the soap? The Phoenix Vivid Premium Rail Shower in Chrome is a handset on a 703mm slide rail, with a wire soap basket included so the shampoo isn't on the floor. The rail, brackets and slider are all brass, which is what sets it apart from lighter rails, and the whole thing fits onto an existing half inch water inlet. AS2845.1 compliant dual check valves are built in. It's WELS 5 star rated for water efficiency. Phoenix backs the product and parts for 15 years, with 1 year on labour. It suits a new bathroom or a quick replacement of a rail that's seen better days, and the round Vivid styling goes with most existing chrome fittings.

• Rail shower: handset on a 703mm slide rail, so the height adjusts for each person
• Brass rail, brackets and slider for a rail that stays rigid
• Wire soap basket included, which saves buying a caddy
• Fits onto an existing half inch water inlet
• AS2845.1 compliant dual check valves
• WELS 5 star water efficiency rating
• 15 year warranty on product and parts, 1 year on labour

Wall mounted over a standard half inch outlet. Your plumber will check the outlet height against the rail's inlet position.

Just want a handset? The Vivid Hand Shower is the no-rail option in the same range.

Specifications

WELS water efficiency: 5 star
WELS registration number: S18123
Watermark certification: WMK22181
Construction material: Brass rail, brackets and slider
Finish/coating: Chrome
Dimensions: 206 x 136.5 x 703 mm (W x D x H)
Country of origin: China
Warranty: 15 Year Product or Parts Warranty, 1 Year Labour Warranty

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Two people, one bit of wall for towels? The Phoenix Festival Double Towel Rail 760mm in Chrome doubles your hanging space on the same width of wall, with two 760mm rails one in front of the other and an overall width of 820mm. It projects 100mm from the wall, which leaves room for towels on both rails to dry. It's metal with a chrome finish in the rounded Festival style, and it suits a family bathroom where one rail is never enough. Phoenix covers the product and parts for 7 years, with 1 year on labour. Fixings, instructions and the warranty card come in the box. It also comes in a 900mm length if you have the wall for it.

• Two 760mm rails, so twice the towels on one set of fixings
• 100mm projection, which gives towels on the back rail air to dry
• Metal construction with a chrome finish
• Rounded Festival styling to suit most bathrooms
• 7 year warranty on product and parts, 1 year on labour
• Installation kit in the box

Wall mounted with the supplied fixings. Heavier wet towels mean it's worth fixing into studs where you can.

Match it with the Festival Single Towel Rail in 600mm or 760mm for hand towels nearby.

Specifications

Construction material: Metal
Finish/coating: Chrome
Dimensions: 820 x 100 x 60 mm (W x D x H)
Country of origin: Vietnam
Warranty: 7 Year Product or Parts Warranty, 1 Year Labour Warranty

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Overhead rose gone crusty or spraying sideways? The Phoenix Vivid Shower Rose 200mm Round in Chrome is the head only, and it screws onto any standard half inch shower arm, so it's a ten minute change if your arm is in good shape. It's stainless steel, which keeps it light on the arm and resists rust, with a round 200mm face in the Vivid style. It's WELS 3 star rated for water efficiency. Phoenix backs the product and parts for 15 years, with 1 year on labour. In the box you get the rose, an installation kit, instructions and the warranty card. It suits ceiling arms and wall arms alike, and there's a square version if that matches your tapware better.

• Shower rose only, which means the head with no arm, so it goes on the arm you have
• Fits all standard half inch shower arms
• Stainless steel construction that resists rust and stays light on the arm
• 200mm round face in the Vivid style, also made in a square version
• WELS 3 star water efficiency rating
• 15 year warranty on product and parts, 1 year on labour

Screws onto a half inch arm, ceiling or wall. Use thread tape and don't over-tighten, or ask your plumber.

Pair it with the Vivid Ceiling Arm 150mm or the Lexi Ceiling Arm 450mm, depending on how far you need to drop it.

Specifications

WELS water efficiency: 3 star
WELS registration number: S15914
Watermark certification: WMK22181
Construction material: Stainless Steel
Finish/coating: Chrome
Dimensions: 200mm diameter x 15mm
Country of origin: China
Warranty: 15 Year Product or Parts Warranty, 1 Year Labour Warranty

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Everyone in the house a different height? The Phoenix Ormond Rail Shower in Chrome is a handset on an 800mm slide rail, so the shower height moves to suit whoever's under it. It connects to an existing half inch water inlet, and the rail is brass with metal brackets and slider, so it will take years of sliding up and down. The curved Ormond styling comes from an award-winning design, and the spray spins water through low-profile nozzles that clear themselves of build-up. AS2845.1 compliant dual check valves are built in. It's WELS 4 star rated for water efficiency. Phoenix backs the product, parts and finish with a lifetime warranty and 1 year on labour. Also available in Matte Black, Brushed Gold, Brushed Carbon and Brushed Nickel.

• Rail shower, which means the handset slides on an 800mm rail to suit any height
• Fits an existing half inch water inlet, so no new plumbing in the wall
• Brass rail with metal brackets and slider, built to be adjusted daily
• Spinning spray through low-profile nozzles that keep themselves clear
• AS2845.1 compliant dual check valves
• Rail and handset finished in chrome
• WELS 4 star water efficiency rating with a lifetime product and finish warranty

Wall mounted over a standard half inch outlet. Your plumber will check the outlet sits where the rail's inlet needs it to be.

Want an overhead rose as well? Step up to the Ormond Twin Shower in Chrome.

Specifications

WELS water efficiency: 4 star
WELS registration number: S17645
Watermark certification: WMK22181
Construction material: Brass rail, metal brackets and slider
Finish/coating: Chrome
Dimensions: 175 x 64 x 800 mm (W x D x H)
Country of origin: China
Warranty: Lifetime Product or Parts Warranty, Lifetime Finish Warranty, 1 Year Labour Warranty

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Replacing a fixed shower head with something adjustable? The Phoenix Ormond Rail Shower in Brushed Nickel is a handset on an 800mm slide rail, so the shower height moves to suit whoever's under it. It connects to an existing half inch water inlet, and the rail is brass with metal brackets and slider, so it will take years of sliding up and down. The curved Ormond styling comes from an award-winning design, and the spray spins water through low-profile nozzles that clear themselves of build-up. AS2845.1 compliant dual check valves are built in. It's WELS 4 star rated for water efficiency. Phoenix backs the product, parts and finish with a lifetime warranty and 1 year on labour. Also available in Chrome, Matte Black, Brushed Gold and Brushed Carbon.

• Rail shower, which means the handset slides on an 800mm rail to suit any height
• Fits an existing half inch water inlet, so no new plumbing in the wall
• Brass rail with metal brackets and slider, built to be adjusted daily
• Spinning spray through low-profile nozzles that keep themselves clear
• AS2845.1 compliant dual check valves
• Rail and handset finished in brushed nickel
• WELS 4 star water efficiency rating with a lifetime product and finish warranty

Wall mounted over a standard half inch outlet. Your plumber will check the outlet sits where the rail's inlet needs it to be.

Want an overhead rose as well? Step up to the Ormond Twin Shower in Brushed Nickel.

Specifications

WELS water efficiency: 4 star
WELS registration number: S17645
Watermark certification: WMK22181
Construction material: Brass rail, metal brackets and slider
Finish/coating: Brushed Nickel
Dimensions: 175 x 64 x 800 mm (W x D x H)
Country of origin: China
Warranty: Lifetime Product or Parts Warranty, Lifetime Finish Warranty, 1 Year Labour Warranty

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Ceiling only just high enough for an overhead shower? The Phoenix Vivid Ceiling Arm 150mm in Matte Black is the short arm in the Vivid range, dropping 150mm from the ceiling with an 80mm round flange. It's the arm only, no rose, and it screws onto existing half inch plumbing, then takes any standard half inch shower head. The body is brass with a matte black finish, so it matches the Vivid mixers and accessories in the same colour. Short arms suit lower ceilings or anyone who wants the rose tucked up out of the way. Phoenix covers the product and parts for 15 years, the finish for 3 years, and labour for 1 year. Also available in Brushed Gold.

• 150mm drop, the shortest Vivid arm, so it suits standard ceiling heights
• Arm only, which lets you choose the rose
• Screws onto existing half inch plumbing and takes standard half inch heads
• Brass construction in a matte black finish
• 80mm round flange that hides the ceiling cut-out
• 15 year warranty on product and parts, 3 years on the finish, 1 year on labour

Ceiling mounted onto a half inch outlet. Your plumber needs access from above or through the ceiling to connect it.

Phoenix also makes the Vivid arm in 300mm and 450mm if you need more drop, and the Vivid Shower Rose 200mm Round finishes the set.

Specifications

Construction material: Brass construction
Finish/coating: Matte Black
Dimensions: 80 x 80 x 163 mm (W x D x H)
Country of origin: China
Warranty: 15 Year Product or Parts Warranty, 3 Year Finish Warranty, 1 Year Labour Warranty

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

After a slide rail shower that goes onto the outlet you already have? The Phoenix Ormond Rail Shower in Brushed Gold is a handset on an 800mm slide rail, so the shower height moves to suit whoever's under it. It connects to an existing half inch water inlet, and the rail is brass with metal brackets and slider, so it will take years of sliding up and down. The curved Ormond styling comes from an award-winning design, and the spray spins water through low-profile nozzles that clear themselves of build-up. AS2845.1 compliant dual check valves are built in. It's WELS 4 star rated for water efficiency. Phoenix backs the product, parts and finish with a lifetime warranty and 1 year on labour. Also available in Chrome, Matte Black, Brushed Carbon and Brushed Nickel.

• Rail shower, which means the handset slides on an 800mm rail to suit any height
• Fits an existing half inch water inlet, so no new plumbing in the wall
• Brass rail with metal brackets and slider, built to be adjusted daily
• Spinning spray through low-profile nozzles that keep themselves clear
• AS2845.1 compliant dual check valves
• Rail and handset finished in brushed gold
• WELS 4 star water efficiency rating with a lifetime product and finish warranty

Wall mounted over a standard half inch outlet. Your plumber will check the outlet sits where the rail's inlet needs it to be.

Want an overhead rose as well? Step up to the Ormond Twin Shower in Brushed Gold.

Specifications

WELS water efficiency: 4 star
WELS registration number: S17645
Watermark certification: WMK22181
Construction material: Brass rail, metal brackets and slider
Finish/coating: Brushed Gold
Dimensions: 175 x 64 x 800 mm (W x D x H)
Country of origin: China
Warranty: Lifetime Product or Parts Warranty, Lifetime Finish Warranty, 1 Year Labour Warranty

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Replacing a tired shower with one that does both overhead and handheld? The Phoenix Ormond Twin Shower in Brushed Nickel puts a large overhead rose and a hand shower on one brass rail, so you switch between them without separate wall points. The round, curved styling won an international design award, and the spray spins the water through low-profile nozzles that clear themselves of build-up as you shower. Tesla valves inside the big rose help hold flow and pressure, and AS2845.1 compliant dual check valves are built in. The rail and brackets are brass with a metal slider, and the whole unit stands 990mm tall. It's WELS 4 star rated for water efficiency. Phoenix backs the product, parts and finish for life, with 1 year on labour. Also available in Chrome, Matte Black, Brushed Gold and Brushed Carbon.

• Twin shower, which means a large overhead rose plus a hand shower on the slide rail
• Spinning spray through low-profile nozzles that clear themselves, so less descaling
• Tesla valves in the big rose to keep flow and pressure steady
• AS2845.1 compliant dual check valves built in
• Brass rail and brackets with a metal slider, finished in brushed nickel
• WELS 4 star water efficiency rating
• Lifetime warranty on product, parts and finish, 1 year on labour

Wall mounted, 990mm tall with a 379mm overall projection, so check the ceiling height and the position of your existing outlet with your plumber.

Match it with the Ormond Rail Shower or Ormond Hand Shower in Brushed Nickel in a second bathroom.

Specifications

WELS water efficiency: 4 star
WELS registration number: S17696
Watermark certification: WMK22181
Construction material: Brass rail, brackets and metal slider
Finish/coating: Brushed Nickel
Dimensions: 250 x 379 x 990 mm (W x D x H)
Country of origin: China
Warranty: Lifetime Product or Parts Warranty, Lifetime Finish Warranty, 1 Year Labour Warranty

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Replacing a fixed shower head with something adjustable? The Phoenix Ormond Rail Shower in Matte Black is a handset on an 800mm slide rail, so the shower height moves to suit whoever's under it. It connects to an existing half inch water inlet, and the rail is brass with metal brackets and slider, so it will take years of sliding up and down. The curved Ormond styling comes from an award-winning design, and the spray spins water through low-profile nozzles that clear themselves of build-up. AS2845.1 compliant dual check valves are built in. It's WELS 4 star rated for water efficiency. Phoenix backs the product, parts and finish with a lifetime warranty and 1 year on labour. Also available in Chrome, Brushed Gold, Brushed Carbon and Brushed Nickel.

• Rail shower, which means the handset slides on an 800mm rail to suit any height
• Fits an existing half inch water inlet, so no new plumbing in the wall
• Brass rail with metal brackets and slider, built to be adjusted daily
• Spinning spray through low-profile nozzles that keep themselves clear
• AS2845.1 compliant dual check valves
• Rail and handset finished in matte black
• WELS 4 star water efficiency rating with a lifetime product and finish warranty

Wall mounted over a standard half inch outlet. Your plumber will check the outlet sits where the rail's inlet needs it to be.

Want an overhead rose as well? Step up to the Ormond Twin Shower in Matte Black.

Specifications

WELS water efficiency: 4 star
WELS registration number: S17645
Watermark certification: WMK22181
Construction material: Brass rail, metal brackets and slider
Finish/coating: Matte Black
Dimensions: 175 x 64 x 800 mm (W x D x H)
Country of origin: China
Warranty: Lifetime Product or Parts Warranty, Lifetime Finish Warranty, 1 Year Labour Warranty

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Fitting out a new sink and want the waste to match? The Phoenix 50mm Covered Sink Basket Waste in Brushed Carbon is the no-overflow version of Phoenix's covered sink waste: a removable cover, a strainer basket and the 50mm waste body. Push the cover down to hold water and pull it up to drain, with no plug and chain. It fits Phoenix 2000, 4000 and 5000 Series sinks, with a 118mm top and 76mm of depth under the bowl. Metal and plastic construction, with the cover in brushed carbon to carry the colour of your tap down into the sink. Phoenix backs it for 1 year on the product, parts and finish. Also available in Matte Black and Brushed Gold.

• Removable cover, strainer basket and waste body together in one pack
• Push down to seal and pull up to drain, so no fiddly plug
• 50mm connection for standard sink waste plumbing
• Suits Phoenix 2000, 4000 and 5000 Series sinks, which covers most of their range
• Cover finished in brushed carbon to match the sink mixer
• 1 year warranty on product, parts and finish

For sinks without an overflow. Measure your existing waste outlet to confirm it's 50mm before you order.

If your sink has an overflow hole, pick the Phoenix 50mm Covered Sink Basket Waste & Overflow instead.

Specifications

Construction material: Metal & Plastic
Finish/coating: Brushed Carbon
Dimensions: 118 x 118 x 76 mm (W x D x H)
Country of origin: China
Warranty: 1 Year Product or Parts Warranty, 1 Year Finish Warranty

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Want an overhead rose and a hand shower without two separate fittings? The Phoenix Ormond Twin Shower in Brushed Carbon puts a large overhead rose and a hand shower on one brass rail, so you switch between them without separate wall points. The round, curved styling won an international design award, and the spray spins the water through low-profile nozzles that clear themselves of build-up as you shower. Tesla valves inside the big rose help hold flow and pressure, and AS2845.1 compliant dual check valves are built in. The rail and brackets are brass with a metal slider, and the whole unit stands 990mm tall. It's WELS 4 star rated for water efficiency. Phoenix backs the product, parts and finish for life, with 1 year on labour. Also available in Chrome, Matte Black, Brushed Gold and Brushed Nickel.

• Twin shower, which means a large overhead rose plus a hand shower on the slide rail
• Spinning spray through low-profile nozzles that clear themselves, so less descaling
• Tesla valves in the big rose to keep flow and pressure steady
• AS2845.1 compliant dual check valves built in
• Brass rail and brackets with a metal slider, finished in brushed carbon
• WELS 4 star water efficiency rating
• Lifetime warranty on product, parts and finish, 1 year on labour

Wall mounted, 990mm tall with a 379mm overall projection, so check the ceiling height and the position of your existing outlet with your plumber.

Match it with the Ormond Rail Shower or Ormond Hand Shower in Brushed Carbon in a second bathroom.

Specifications

WELS water efficiency: 4 star
WELS registration number: S17696
Watermark certification: WMK22181
Construction material: Brass rail, brackets and metal slider
Finish/coating: Brushed Carbon
Dimensions: 250 x 379 x 990 mm (W x D x H)
Country of origin: China
Warranty: Lifetime Product or Parts Warranty, Lifetime Finish Warranty, 1 Year Labour Warranty

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages