Terms & Conditions

Customer browsing bathroom products on a laptop at home.
Tradelink store exterior with branded building signage and a ute outside.

Terms & Conditions - Online

The fine print, minus the hunt. Everything legal for shopping on this retail website lives here.

Retail Website Terms & Conditions
Retail Website Privacy Policy
Retail Website Returns & Refunds Policy
Retail Website Promotions Terms & Conditions

Terms & Conditions - Store & Trade

Buying through a Tradelink Store or on a trade account? These are the documents that apply.

Store Terms of Sale (PDF)
Store Terms of Purchase (PDF)
Store Terms of Equipment Hire (PDF)
Trade App Terms & Conditions
Trade Website Privacy Policy

Trade Website Terms & Conditions
Hands carefully checking the aerator on a chrome mixer tap.

Warranties and notices

Warranty documents for our house ranges, and anything you need to know about product safety.

Raymor Product Warranty (PDF)
Essentials Product Warranty (PDF)
Product Safety Recall Notices