Shop All Bathroom

Worn, leaking or just looking tired? A handpiece is one of the easiest things in the bathroom to put right. The Nero Serenity Hand Shower in Matte Black is a straightforward swap, and it suits new installs too, giving you flexible hand-held control at the shower or over the bath. The ergonomic shape sits comfortably in your hand. The precision nozzles deliver a smooth, even flow. It's built from quality materials for lasting performance, wipes clean easily and holds up to daily use. Matte black is a clean, modern look that works with plenty of bathroom styles. WELS water efficiency: 3 Star, with WELS water consumption of 9L/min, and Watermark certification WM-060093. Designed in Australia and backed by a 25 year warranty: quality you can trust at a fair price.

• Four spray options via a slide button controller, so you can adjust the flow to suit each shower
• Easy-clean silicone nozzles, so limescale comes away with a quick rub of the thumb
• Durable, high-quality finish that stands up to everyday use
• Ergonomic shape that sits comfortably in the hand, handy for rinsing off or washing the dog
• Designed in Australia with the local market in mind
• Supported by a 25 year warranty for long-term peace of mind

Check your hose and rail fittings are compatible before ordering, or ask your plumber.

Team it with the matching Serenity tapware range to complete the look. Also available in Chrome, Brushed Nickel, Brushed Gold, Brushed Bronze and Gun Metal.

Specifications

• WELS water efficiency: 3 Star
  
• WELS water consumption: 9L/min
  
• WELS registration number: S18734
  
• Watermark certification: WM-060093
  
• Construction material: ABS
  
• Spray options: Multiple
  
• Finish/coating: Electroplating
  
• Operating pressure: 150 - 500kPa
  
• Overall height (mm): 273
  
• Shower Arm length (mm): 273
  
• Shower head length (mm): 135
  
• Warranty:  25 years

What's In The Box

1x Hand Shower

Downloads

Download the specification sheet below:

Nero Serenity Hand Shower Matte Black

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Running an overhead rose and a handshower off the one wall? That's the job here. The Nero Mecca Shower Mixer With Horizontal 2 Way Divertor in Gun Metal is a smart pick when you're replacing a tired shower control or setting up a new one. The built-in 2 way divertor switches between two shower functions from a single mixer. Inside sits a 35mm ceramic disc cartridge, which you can adjust to fine-tune water temperature and flow, helping you save on energy and water. The body is brass for long-lasting performance and good resistance to corrosion, and the wall plate is metal for durability. Designed in Australia, backed by a 15 year warranty, and no more juggling two separate controls with wet hands.

• Horizontal 2 way divertor switches between two shower functions from one mixer, handy for pairing an overhead with a handshower
• 35mm ceramic disc cartridge holds temperature and flow settings, so you waste less water
• Brass construction resists corrosion and stands up to daily use
• Metal wall plate for a solid, long-lasting fit
• Gun Metal finish designed in Australia for a clean, modern look
• All Nero Tapware products are Watermark Certified
• 15 year warranty for confidence over the long haul

Shower mixers sit inside the wall, so it's worth having your plumber confirm the rough-in before you order.

Living near the coast: consider Nero's Zen range in Marine Grade Stainless Steel, available in all colours.

Team it with matching Nero showers and accessories to complete the look.

Specifications

• Watermark certification: All Nero Tapware products are Watermark Certified
  
• Construction material: Brass
  
• Finish/coating: PVD
  
• Operating pressure: 150 - 500kPa
  
• Plate diameter: 60mm
  
• Warranty: 15 years

What's In The Box

1 x Mixer Tap with Horizontal 2 Way Divertor
1 x Installation Instructions
1 x Installation Kit

Downloads

Download the specifications sheet below:

Nero Mecca Shower Mixer With Horizontal 2 Way Divertor Spec Sheet

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Handpiece gone patchy, or fitting out a new shower? The Nero Opal Hand Shower in Graphite is a straightforward swap. It's built from quality ABS with a graphite finish that holds up well to daily use. A slide button switches between shower functions with one hand, so adjusting the spray is easy even with soapy fingers. The rub-clean nozzles wipe free of mineral build-up, which keeps the flow even over time. It's WELS 3 Star Rated at 9L/Min, and like all Nero showers and taps, it's WaterMark certified. There's a 15 year warranty behind it too: quality you can trust at a fair price.

• Slide-button control switches between shower functions with one hand, handy when you're mid-shower
• Twice the outlets of a standard hand shower for broader spray coverage
• Rub-clean nozzles let you wipe away limescale to keep the water flowing evenly, no scrubbing brush required
• Made from quality ABS with a graphite finish that stands up to everyday wear
• Covered by a 15 year warranty for long-term peace of mind
• Also available in Chrome, Matte Black, Brushed Nickel, Brushed Gold or Brushed Bronze

Check that your hose and rail connection match before ordering. Need a hand? Ask your plumber.

Team it with matching Nero tapware and accessories to finish the look.

Specifications

WELS water efficiency: WELS 3 Star Rated
WELS water consumption: 9L/Min
WELS registration number: S15216
Watermark certification: All Nero Showers & Taps are Watermark Certified
Construction material: ABS
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Head diameter: 130mm
Hand shower length: 267.5mm
Warranty: 15 years

What's In The Box

1 x Hand Shower

Downloads

Download the specification sheet below:
Nero Opal Hand Shower Graphite

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping out a tired wall-mounted bath or basin mixer, or plumbing one into a new fit-off? The Phoenix Lexi MKII SwitchMix Wall Bath Mixer Set 200mm in Chrome handles either job. The wall mixer teams with a 200mm spout for a clean, low-profile line against the wall. Colour-coded hot and cold indicators keep it simple to use. The push-fit outlet and recessed aerator keep the finish looking tidy. It's solid brass, so it feels substantial in the hand and stands up to daily use, and the finish is made to hold its look over time. You get a complete kit with both rough-in and fit-off components, so it installs as one coordinated set. There's a 15 year warranty behind it, which tells you plenty.

• SwitchMix patented cartridge system, so the visible fit-off can be swapped later for a different look without redoing the plumbing
• 35mm ceramic cartridge for smooth, reliable temperature and flow control
• Solid brass construction that gives it a settled, substantial feel and lasting durability
• Push-fit outlet for a neat, low-fuss connection
• Recessed aerator that keeps the finish clean and tidy
• Complete kit with rough-in and fit-off components, everything needed for one coordinated installation
• 15 year warranty for quality you can trust at a fair price

This is a wall-mounted set, so check your rough-in setup suits before ordering. Need a hand? Ask your plumber.

Specifications

WELS water efficiency: N/A
WELS water consumption: N/A
WELS registration number: N/A
Watermark certification: All Phoenix Taps are Watermark Certified
Construction material: Lead Free Brass
Finish/coating: Electroplated Chrome
Operating mechanism: 35mm ceramic cartridge
Temperature rating: 1 - 75°C
Operating pressure: 150 - 500kPa
Spout reach: 200mm
Overall depth: 217mm
Warranty: 15 years on parts; lifetime warranty on replacement cartridges (retailer-sourced)

What's In The Box

Rough-in kit, fit-off kit, SwitchMix cartridge, fixing kit, installation instructions

Downloads

Download the specification sheet below:

Phoenix Lexi MKII SwitchMix Wall Bath Mixer Set 200mm - Chrome

Download the installation instructions below:

Phoenix Lexi MKII SwitchMix Wall Bath Mixer Set 200mm - Chrome

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Overhead rain and a hand shower on one set of rails: that's a twin shower, and it covers everyone in the house. The Nero Astra Rain Round Twin Shower Double Hose in Chrome is a practical upgrade if you're replacing a tired shower or fitting out a new bathroom. You get a round rain shower head with a rainmaker design, plus two spray settings, a rain button and a flow regulator, so you can adjust the water to suit you. The arm is brass with a chrome finish, which stands up well to daily use and keeps its shine. The overhead shower is 3 star WELS rated at 9L/Min, and the hand shower is not star WELS rated at 7.5L/Min. Simple to use, and quality you can trust at a fair price.

• Round rain shower head with a rainmaker design for a full, even spray across your shoulders
• Two spray settings plus a rain button, so you can switch the flow to match how you like to shower
• Built-in flow regulator to help manage water use
• Brass construction throughout, which holds up to years of daily use
• Chrome finish that's easy to wipe clean and matches most tapware

Have your plumber confirm your water pressure suits a rain head before installing. A rain head with weak pressure is a bit of a letdown.

Pair with the matching Nero range to complete the look.

WELS & Watermark Certification

• WELS water efficiency: Overhead shower - 3 star WELS rated, Hand shower - Not star WELS rated
  
• WELS water consumption: Overhead shower - 9L/Min, Hand shower - 7.5L/Min
  
• WELS Registration No: S17415
• All Nero Taps are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

• 1 x Shower Arm
• 1 x Shower Rail
• 1 x Diverter
• 1 x Thread Adapter
• 1 x Shower Head
• 1 x Handle Shower
• 1 x Handle Shower Holder
• 2 x Shower Hose
• 1 x Bracket
• 1 x Installation Kit

Downloads

Download the specification sheet below:

Nero Astra Rain Round Twin Showerdouble Hose Chrome

Download the installation instructions below:

Nero Astra Rain Round Twin Showerdouble Hose Chrome

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

One mixer, two outlets. The Phoenix Mekko SwitchMix Shower/Bath Diverter Mixer in Matte Black FULL SET runs your shower and your bath from the one point, so it's a smart pick for a new bathroom or a swap-out of tired tapware. The built-in diverter switches the water flow between two outlets with ease. It's built from solid brass with a quality electroplated Matte Black finish, so it handles daily use. Australian designed, and it arrives as a complete kit with both the Rough-In Kit and Fit-Off Kit, which means your plumber has the lot on the day. Wall Mixers do not require a WELS rating in accordance with AS/NZS 6400. Backed by a 15 year warranty, so you can get on with your shower and stop thinking about it.

• Ceramic 180° rotary style diverter for a longer working life and smooth operation
• Solid brass construction that holds up over years of use
• High quality, solid brass back plate for a solid, lasting fit against the wall
• Quality electroplated Matte Black finish that keeps its look
• Complete kit with Rough-In Kit and Fit-Off Kit, so nothing's missing on install day
• Australian designed and supported by a 15 year warranty

This is a full set for a shower or bath setup: have your plumber confirm your wall and outlet arrangement before installing.

Team it with the matching Phoenix Mekko range to finish the look.

WELS & Watermark Certification

• Wall Mixers do not require a WELS rating in accordance with AS/NZS 6400
• Licence No: 0133 Phoenix Tapware

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping a tired wall set, or plumbing a new basin from the wall? The Nero Serenity Wall Basin Set 220mm Spout With Metal Handle in Chrome does both. The 220mm spout reaches comfortably over the bowl, and the metal handle keeps the look clean and simple. Inside, ceramic disc operation gives you smooth, precise control and a seal that holds up over time. It's designed in Australia with a lead-free composition, so it's a sensible pick for everyday use. Chrome is tough and wipes clean with a cloth, which is handy when toothpaste ends up everywhere. WELS 5 star rated at 5L/min. Backed by a 25 year warranty: quality you can trust at a fair price.

• 220mm spout reaches comfortably over the basin for easy, everyday use
• Ceramic disc operation for smooth, accurate control and a long-lasting seal
• Lead-free composition, a safer choice for your water
• Designed in Australia and finished in durable, high-quality chrome that wipes clean
• Wall-mounted design keeps your benchtop clear and simple to clean around
• Supported by a 25 year warranty for lasting peace of mind

Wall sets need the rough-in plumbing set at the right spacing, so check your existing outlets or have your plumber confirm before ordering.

Team it with the matching Serenity showers to finish the look. Also available in Matte Black, Brushed Nickel, Brushed Bronze, Gun Metal and Brushed Gold.

Specifications

WELS water efficiency: 5 Star
WELS water consumption: 5L/min
WELS registration number: T44268
Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Cartridge
Finish/coating: Electroplating
Operating pressure: 150 - 500 kPa
Spout reach: 220mm
Fixing Distance 102mm
Round plate diametre: Ø 60mm
Warranty: 25 Years

What's In The Box

1x Spout
1x Backplate
2x Handwheels
1x Installation Kits
1x body

Downloads

Download the specification sheet below:

Nero Serenity Wall Basin Set 220mm Spout With Metal Handle Chrome

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Running a rail shower and an overhead off the one control? That's the job of the Nero Mecca Shower Mixer With Horizontal 2 Way Divertor in Matte Black. The horizontal 2-way diverter switches water between two sources, so a single control handles your rail shower and overhead, or a handshower. It's built from brass, so it resists corrosion and holds up well over years of daily use, and the metal wall plate adds to its durability. Inside sits a 35mm ceramic disc cartridge you can adjust to fine-tune water temperature and flow, which helps keep water use in check. Designed in Australia, with a 15 year warranty behind it. No more choosing between the two.

• Horizontal 2-way diverter switches between two outlets, so you control both from the one mixer
• 35mm ceramic disc cartridge lets you adjust temperature and flow settings, saving water and energy
• Brass construction resists corrosion and gives you long-lasting performance
• Metal wall plate for added strength and a longer service life
• Matte black finish, designed in Australia for a clean, modern look
• All Nero Tapware products are Watermark Certified
• Backed by a 15 year warranty for peace of mind

Shower mixers are best fitted by a licensed plumber, so check your setup with them before ordering.

In a coastal area? Have a look at Nero's Zen range, built from Marine Grade Stainless Steel and available in all colours. Team it with matching Nero showers and accessories to finish the look.

Specifications

• Watermark certification: All Nero Tapware products are Watermark Certified
  
• Construction material: Brass
  
• Finish/coating: Electroplating
  
• Operating pressure: 150 - 500kPa
  
• Plate diameter: 60mm
  
• Warranty: 15 years

What's In The Box

1 x Mixer Tap with Horizontal 2 Way Divertor
1 x Installation Instructions
1 x Installation Kit

Downloads

Download the specifications sheet below:

Nero Mecca Shower Mixer With Horizontal 2 Way Divertor Spec Sheet

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping out a worn hand shower, or setting one up from scratch? The Phoenix Ormond Hand Shower in Brushed Nickel handles either job. It fits existing ½ inch connections, so it's a straight retrofit, and the combination water inlet and bracket includes an adjustable bracket for flexible showering. It won a 2023 Red Dot Design Award, and there's real engineering behind it: Phoenix's LuxeXP Shower technology pairs a pressure swirl atomiser with a Tesla valve to deliver a wide, full cascade of water droplets. The spray comes out soft and enveloping. It's WELS 3 star rated at 8 litres a minute, and it's backed by a lifetime warranty. Not a bad innings for a hand shower.

• LuxeXP Shower technology adds a swirling motion to each water jet, spreading the water in a wide spray with plenty of droplets for an immersive, soothing cascade
• Tesla valves in the large shower rose hold water flow and pressure steady, so your shower stays consistent
• The spinning water motion self-cleans the low-profile nozzles, which means less scrubbing for you
• Fits existing ½ inch connections, making it a straightforward swap
• Combination water inlet and bracket with an adjustable bracket, ideal for retrofit installs
• Push button switches between different spray functions
• Supported by a lifetime warranty

Check your existing shower connection before ordering, or ask your plumber to confirm the fit.

Also available in Chrome, Matte Black, Brushed Gold and Brushed Carbon finishes.

Specifications

WELS water efficiency: WELS 3 star rated
WELS water consumption: 8L/Min
WELS registration number: S17626
Watermark certification: All Phoenix Tapware Showers are Watermark Certified
Construction material: Brass/ABS Hand Shower
Spray options: 3 Function Hand Shower
Finish/coating: PVD
Operating pressure: 150 - 500kPa
Bracket: Adjustable angle
Head diameter: 125mm
Projection: 75mm
Warranty: Lifetime Warranty

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.
 

What's In The Box

1 x Phoenix Tapware Ormond Hand Shower
1 x Fixing Kit
1 x Installation instructions

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Somewhere to hang the towel beats the back of a chair every time. The Phoenix Nostalgia Robe Hook in Chrome gives you a simple spot for towels, robes or clothes in the bathroom. It suits period homes and classic bathroom styles, with traditional detailing that works well when you're refreshing an older space or matching existing fittings. The Classic Chrome finish is quality electroplated, so it holds up to daily use and keeps its shine. Fix it to a wall or mount it behind a door, whichever suits your layout. Small piece, but it pulls a traditional bathroom together without much fuss.

• Traditional design with fine detailing that fits a classic bathroom look
• Classic Chrome finish for a clean, familiar look that matches most fittings
• Quality electroplated finish that stands up to everyday bathroom use
• Mounts on a wall or behind a door, so you can put it where it's handy
• Hangs towels, robes or clothes, which keeps them off the floor

Check your wall type and mounting spot before you start, or leave it to your plumber or handyperson.

Team it with the matching Nostalgia tapware to finish the look.

What's In The Box

• Phoenix Nostalgia Hand Towel Holder
• Fixing Kit

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Two showers, one rail. The Nero Round Twin Shower With Air Shower I in Chrome pairs a 230mm exposure dome overhead with a 3-function Air Shower I hand shower, so you can stand under a wide overhead flow or grab the handheld for a rinse. Handy for washing the dog or the kids, too. The rail and body are brass, so they hold up to daily use, and the chrome finish resists corrosion and stays looking sharp. Operation is smooth and reliable, with no dripping or flimsy parts to worry about. Overhead Shower - 3 star WELS rated at 9L/Min, Hand Shower - 3 star WELS rated at 9L/Min. There's a 7 year warranty behind it: quality you can trust at a fair price.

• 3-function Air Shower I hand shower and 230mm exposure dome overhead shower, giving you options for how you shower
• Top inlet with a built-in diverter, so you can move water between the overhead and hand shower with ease
• Brass construction rail and body for lasting strength and corrosion resistance
• Bottom bracket allows flexible installation to suit your setup
• Integrated dual check valve prevents backflow, keeping your water supply protected
• Supported by a 7 year warranty for long-term peace of mind

Check your existing water inlet position before ordering. Need a hand? Ask your plumber to confirm the fit.

Also available in Matte Black, Brushed Nickel and Brushed Gold.

Specifications

WELS water efficiency: Overhead Shower - 3 star WELS rated, Hand Shower - 3 star WELS rated
WELS water consumption: Overhead Shower - 9L/Min, Hand Shower - 9L/Min
WELS registration number: S44991
Temperature rating: Min 1° C - Max 75° C
Operating pressure: Min 150kPa - Max 500kPa
Construction material: Brass
Finish/coating: Electroplating
Overall height: 1159.5mm
Fixing distance: 763mm
Shower arm reach: 400mm
Overhead shower diametre: Ø 230mm
Spray function: 3
Warranty: 7 years

What's In The Box

1x Shower Arm
1x Shower Rail
1x Shower Head (ABS)
1x Hand Shower ( Built- In Dual-Check Valve)
1x 1.5m PVC Hose
1x Installation Kit

Downloads

Download the specification sheet below:

Nero Round Twin Shower With Air Shower I Chrome

Download the installation instructions below:

Nero Round Twin Shower With Air Shower I Chrome

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Old hand shower dribbling, or fitting one out for the first time? The Phoenix Tapware Ormond Hand Shower in Brushed Carbon is a smart pick either way. It fits existing ½ inch connections, so a straight swap is a quick job. Inside is Phoenix's LuxeXP shower technology, winner of a 2023 Red Dot Design Award, which spins each water jet into a wide spray full of droplets for a soft, full cascade. Tesla valves in the large shower rose hold flow and pressure steady. Better still, the spinning water keeps the low-profile nozzles clean, so scale doesn't get a look in. The combination water inlet and bracket makes install straightforward. WELS 3 star rated at 8L/Min, and backed by a lifetime warranty.

• LuxeXP technology gives each jet a swirling motion, delivering a wide spray of droplets so you get an immersive, soothing shower rather than a hard stream
• Tesla valves in the large shower rose keep water flow and pressure consistent, so your shower feels the same from start to finish
• The spinning water self-cleans the low-profile nozzles, which means less scale build-up and less scrubbing for you
• Fits existing ½ inch connections, ideal for straight swaps
• Combination water inlet and adjustable bracket suits retrofit jobs and lets you set the shower height that works for you
• Push button switches between spray functions for quick control
• Lifetime warranty for long-term peace of mind

Check your existing connection is ½ inch before ordering, or ask your plumber if you're unsure.

Also available in Chrome, Matte Black, Brushed Gold and Brushed Nickel finishes.

Specifications

WELS water efficiency: WELS 3 star rated
WELS water consumption: 8L/Min
WELS registration number: S17626
Watermark certification: All Phoenix Tapware Showers are Watermark Certified
Construction material: Brass/ABS Hand Shower
Spray options: 3 Function Hand Shower
Finish/coating: PVD
Operating pressure: 150 - 500kPa
Bracket: Adjustable angle
Head diameter: 125mm
Projection: 75mm
Warranty: Lifetime Warranty

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.
 

What's In The Box

1 x Phoenix Tapware Ormond Hand Shower
1 x Fixing Kit
1 x Installation instructions

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Cracked soap dish, or one that's slowly working its way out of the tiles? The Phoenix Radii Soap Dish Square Plate in Brushed Carbon is a simple wall-mounted holder that keeps your soap tidy and within easy reach at the basin or in the shower. It's an easy swap, and a tidy addition to a new fit-out. It's built from durable brass with a brushed carbon finish, so it stands up to a daily bathroom routine and holds its look. The square plate gives it a modern, squared-off profile that sits well with contemporary tapware. Two screws and it's done. There's a 7-year warranty behind it, so you can buy with confidence.

• Solid brass construction for strength and lasting performance in a wet area
• Brushed carbon finish that adds a modern, understated touch to your bathroom
• Square plate design that pairs neatly with squared-off taps and fittings
• Secure two-screw mounting, so the install stays straightforward
• Backed by a 7-year warranty for peace of mind

Ask your plumber or tiler about fixing into your wall type before you mount it.

Team it with matching taps, showers and accessories from the Phoenix Radii range to complete the look.

Specifications

Projection: 111mm
Overall length: 140mm
Construction material: Brass
Finish/coating: PVD

What's In The Box

• Phoenix Radii Soap Dish Square Plate - Brushed Carbon
• Fixing Kit

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Bench space disappearing under a bulky basin tap? Going wall-mounted fixes that. The Nero Serenity Wall Basin Set 220mm Spout With Metal Handle in Brushed Bronze is built to replace a tired basin outlet and handle without fuss. The 220mm spout suits most basin layouts, and the wall mounting keeps the benchtop clear. Inside sits a ceramic disc cartridge, so you get smooth, precise control and fewer drips over the long haul. It's WELS 5 Star rated with water consumption of 5L/min. Lead-free construction and a hard-wearing Brushed Bronze finish stand up to daily use, and it's designed in Australia. Nero backs it with a 25 year warranty. Fit it and forget it: quality you can trust at a fair price.

• Ceramic disc cartridge for accurate, reliable operation and long service life
• 220mm spout reaches comfortably into the basin for everyday use
• Wall-mounted design keeps the benchtop clear and easy to clean
• Lead-free composition for safer, cleaner water
• Durable, high-quality Brushed Bronze finish that holds up to daily wear
• Designed in Australia and covered by a 25 year warranty for lasting peace of mind

Wall sets need in-wall rough-in behind the tiles, so check your existing plumbing or ask your plumber before ordering.

Also available in Chrome, Matte Black, Brushed Nickel, Gun Metal and Brushed Gold. Team it with matching showers from the Serenity range to finish the look.

Specifications

WELS water efficiency: 5 Star
WELS water consumption: 5L/min
WELS registration number: T44268
Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Cartridge
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Spout reach: 220mm
Fixing Distance 102mm
Round plate diametre: Ø 60mm
Warranty: 25 Years

What's In The Box

1x Spout
1x Backplate
2x Handwheels
1x Installation Kits
1x body

Downloads

Download the specification sheet below:

Nero Serenity Wall Basin Set 220mm Spout With Metal Handle Brushed Bronze

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Rain from above, or a handset you can point where you need it? The Phoenix Teva Twin Shower in Brushed Nickel gives you both, which makes it a practical upgrade when you're replacing a tired shower or fitting out a new bathroom. Use the overhead to rinse off, then grab the handset to wash your hair, wash the kids or clean the recess. A built-in diverter switches between the two with ease. The rail is quality brass with a lasting finish, and the hand shower runs on a durable metal hose. Both the overhead and hand shower are 5 star WELS rated at 6L/Min. Soft, refined lines that sit well in traditional and contemporary bathrooms alike.

• Twin head design with overhead rain shower and hand shower, giving you the flexibility to shower how you like
• Built-in water diverter to move between the overhead and handset quickly
• Brass rail with a hard-wearing finish that stands up to daily use
• Durable metal hose on the hand shower for longer service life
• Adjustable bottom pillar for flexible mounting to suit your wall
• Handset height and angle adjust along the rail, handy for different users, tall teenagers included
• 1 spray function on the overhead and 1 on the handset, keeping operation simple

Top water inlet fits an existing 1/2" water connection. Check your setup before ordering, or ask your plumber.

Also available in other finishes across the Phoenix Teva range if you want to match your tapware.

WELS & Watermark Certification

• WELS water efficiency: Overhead shower - 5 star WELS rated, Hand shower - 5 star WELS rated
  
• WELS water consumption: Overhead shower - 6L/Min, Hand shower - 6L/Min
• WELS Registration Number: S18113
• All Phoenix showers are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Fitted a vessel basin that sits proud of the vanity? Then your old mixer's probably too short. The Phoenix Vivid Slimline Vessel Mixer Curved Outlet in Chrome is a tall basin mixer made for above-counter bowls, so you get room to work under the curved outlet. The slimline lever handle keeps things simple to use and easy on the eye. It's Australian designed and made from solid brass, so it'll see out years of daily use, and the ceramic disc cartridge keeps control smooth and reliable. WELS 5 star rated at 5.0 litres a minute, which is kind to the water bill. Classic chrome goes with almost anything, which is handy if the tiles change their mind later. Quality you can trust at a fair price, whether it's for your own bathroom or an investment property.

• Tall design pairs with above-counter vessel basins, giving you clearance under the spout for easy use
• Curved outlet adds a contemporary shape without fuss
• Slimline lever handle keeps day-to-day use practical and easy to operate
• Solid brass construction stands up to years of use and outlasts the bathroom around it
• Ceramic disc cartridge delivers smooth, long-lasting control of your water
• Classic chrome finish works with a wide range of modern interiors

Check the height suits your basin and benchtop before ordering, or ask your plumber.

Team it with the matching Phoenix Vivid range to complete the look.

WELS & Watermark Certification

• WELS 5 star rated
• 5.0 LT/MIN
• WELS Registration No: T34951 
• All Phoenix Taps are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Two shower heads, one control. The Nero Mecca Shower Mixer With Horizontal 2 Way Divertor in Matte White handles the lot, whether you're setting up a new shower or swapping out tired tapware. The built-in horizontal 2 way divertor runs water between two outlets, so it suits a shower fitted with both a rail and an overhead or wall arm. Behind the matte white finish sits a brass body that stands up to corrosion, so you get years of reliable use. The 35mm ceramic disc cartridge keeps temperature and flow smooth, and you can adjust it to trim your water use. Designed in Australia, Watermark Certified and backed by a 15 year warranty. No more arguing over which head is on.

• Horizontal 2 way divertor switches water between two outlets, handy if you've got more than one shower head
• 35mm ceramic disc cartridge for smooth control, adjustable to reduce temperature and flow settings so you save energy
• Brass body resists corrosion and delivers long-lasting performance
• Metal wall plate for a solid, durable finish at the wall
• Matte white finish with an Australian-designed look
• Covered by a 15 year warranty for peace of mind

Near the coast? Check out Nero's Zen range, made from marine grade stainless steel and available in all colours.

Team it with matching Nero showers and accessories to finish the look.

Specifications

• Watermark certification: All Nero Tapware products are Watermark Certified
  
• Construction material: Brass
  
• Finish/coating: Powder Coating
  
• Operating pressure: 150 - 500kPa
  
• Plate diameter: 60mm
  
• Warranty: 15 years

What's In The Box

1 x Mixer Tap with Horizontal 2 Way Divertor
1 x Installation Instructions
1 x Installation Kit

Downloads

Download the specifications sheet below:

Nero Mecca Shower Mixer With Horizontal 2 Way Divertor Spec Sheet

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Worn hand shower dribbling instead of spraying? The Nero Opal Hand Shower in Brushed Gold is a simple swap, and just as good a pick if you're fitting one from scratch. Push the slide button and it moves between two spray functions, so you can change the feel of your shower without any fuss. It's built from quality ABS with a brushed gold finish that holds up through daily use. WELS 3 Star Rated at 9L/Min, and Watermark certified like all Nero showers and taps. There's a 15 year warranty on it too. That's a long time to be happy with a shower.

• Two spray functions selected by a slide button, so you get flexibility every shower
• Double the outlets of a standard shower for a fuller flow across the head
• Rub-clean nozzles that wipe free of mineral build-up, keeping the spray consistent
• Quality ABS construction with a hard-wearing brushed gold finish that lasts
• WELS 3 Star Rated at 9L/Min, which keeps an eye on the water bill
• Backed by a 15 year warranty for peace of mind

Also available in Chrome, Matte Black, Brushed Nickel, Graphite, and Brushed Bronze finishes.

Team it with matching Nero tapware and accessories to finish the look.

Specifications

WELS water efficiency: WELS 3 Star Rated
WELS water consumption: 9L/Min
WELS registration number: S15216
Watermark certification: All Nero Showers & Taps are Watermark Certified
Construction material: ABS
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Head diameter: 130mm
Hand shower length: 267.5mm
Warranty: 15 years

What's In The Box

1 x Hand Shower

Downloads

Download the specification sheet below:
Nero Opal Hand Shower Brushed Gold

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping out tired tapware over a basin or bath? The Fienza Kaya Round Taps Squareline Wall Outlet Set in Matte White covers the job in one go. Two taps for hot and cold, and a squareline wall outlet to deliver the water, so it works in bathrooms and kitchens alike. Matte white keeps things clean and modern, and it hides fingerprints, which makes it easy to live with day to day. Underneath, the set is made from stainless steel or lead-free brass* and runs on 1/4 turn ceramic discs for smooth, reliable control. It's 5 star WELS rated at 5L/Min. There's a lifetime warranty behind it, which tells you plenty. Fit it and forget it.

• 1/4 turn ceramic discs give you precise, quick control and hold up well over years of use
• Swivel outlet lets you direct the water where you need it, handy for both basins and baths
• Comes with a pre-fitted basin aerator plus a free-flow aerator, so you can match the flow to how you use it
• Contra-rotating outward taps with concealed backplates for a tidy finish, and spindles are included
• Female 1/2″ BSPP inlet and turn-fit installation make the job simpler for your plumber
• Made from stainless steel or lead-free brass* for quality that lasts

Check your inlet setup and wall spacing before ordering, or ask your plumber to confirm the fit.

Also available in Chrome, Matte Black, Brushed Nickel, Brushed Copper, Urban Brass and Gun Metal.

Specifications

WELS water efficiency: 5 star WELS rated
WELS water consumption: 5L/Min
WELS registration number: T44204
Construction material: Stainless steel or lead-free brass
Finish/coating: Electroplated
Overall height: 295mm
Spout height: 205mm
Spout reach: 220mm
Round plate diametre: Ø 60mm
Warranty: Lifetime

What's In The Box

1 x Basin/bath spout, hot tap, cold tap, fixing kit, installation instructions

Downloads

Download the specification sheet below:

Fienza Kaya Round Taps Squareline Wall Outlet Set Matte White

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Worn wall taps at the basin or bath? Swapping them out is one of the quickest wins in a bathroom refresh. The Caroma Classic Cross Lead Free Wall Tap Set in Chrome is a three-piece set that pairs classic cross handles with a clean, updated shape, so it suits traditional and more contemporary bathrooms alike. It's built from hard-wearing metal with a chrome finish, ready for daily use. The brass is low lead, containing less than 0.25% lead, which is better for the water in your home. WELS 5 star rated at 6.0 litres a minute. Made with Australian know-how, it's quality you can trust at a fair price.

• Suits basin or bath applications, so one tap set works in more than one spot around the bathroom
• Low lead brass with less than 0.25% lead, for a healthier home
• Hard-wearing metal construction that holds up to everyday use
• Cross handles give you a classic look with a modern touch, easy to turn and easy to live with
• Cylindrical shape wipes down quickly, so cleaning takes less time

Wall tap sets need to line up with your existing plumbing rough-in, so check your setout or ask your plumber before ordering.

WELS & Watermark Certification

• WELS 5 star rated
• 6.0 LT/MIN
• WELS Registration No: T40777
• All Caroma Taps are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Downloads

Download the installation instructions below:

Caroma Classic Cross Lead Free Wall Tap Set Chrome

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping out a tired wall outlet, or plumbing a new bathroom from scratch? The Nero Mecca Wall Basin/Bath Mixer Handle Up 185mm in Brushed Gold works over a basin or a bath, so it suits either job. The 185mm handle-up spout gives you room to fill without knocking your knuckles. It's solid brass with a durable outer skin, built to take daily use over the long haul. The ceramic cartridge keeps the handle moving smoothly and helps stop drips down the track. It's WELS 5 star rated at 6.0 litres a minute, which is kind to the water bill. Clean, minimal lines that sit neatly against most wall finishes, and a 15 year warranty behind it.

• Solid brass construction with a quality durable finish, so it holds up to years of everyday use
• Ceramic cartridge for smooth handle action and reliable, drip-free operation
• 185mm handle-up spout, sized to fill a basin or a bath with ease
• Strong water rating, which helps keep your water use in check
• 15 year warranty, giving you confidence in the long-term value
• Also available in Chrome, Matte Black, Brushed Nickel and Gun Metal to match your other fittings

As this is a wall-mounted mixer, check the position of your wall plumbing before ordering. Need a hand? Have your plumber confirm the fit.

If you live near the coast, consider Nero's Zen range, made from Marine Grade Stainless Steel and available in all the same colours.

WELS & Watermark Certification

• WELS 5 star rated
• 6.0 LT/MIN
• WELS Registration No: T43168
• All Nero Tapware products are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

• 1 x Wall Mixer
• 1 x Installation Instructions
• 1 x Install Kit

Downloads

Download the specification sheet below:

Nero Mecca Wall Basin/Bath Mixer Handle Up 185mm Brushed Gold

Download the installation instructions below:

Nero Mecca Wall Basin/Bath Mixer Handle Up 185mm Brushed Gold

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Hand towel dumped on the vanity again? Give it a home. The Nero New Mecca Hand Towel Rail in Brushed Gold is a simple fix, whether you're fitting out a new bathroom or replacing worn hardware. The compact design keeps a towel within easy reach of the basin, and it dries properly between uses instead of sitting damp. It's built from stainless steel, so it handles daily life in a busy bathroom. The brushed gold finish is warm and understated, not flashy. There's a 10 year warranty on it, so you're getting quality you can trust at a fair price.

• Stainless steel construction that holds up to everyday bathroom conditions
• Simple hand towel rail design that fits neatly beside the basin
• Brushed gold finish that adds warmth without being flashy
• Covered by a 10 year warranty for peace of mind over the long run
• Also available in Chrome, Matte Black, Brushed Nickel, Brushed Bronze or Gun Metal to match your other fittings

Check your wall type and mounting height before you drill, or leave it to your plumber. Need a hand?

Near the coast? Have a look at Nero's Zen range instead: it's made from marine grade stainless steel and comes in all the same colours.

Specifications

• Construction material: 304 Stainless Steel
  
• Finish/coating: PVD
  
• Overall width: 240mm
  
• Height: 106.5mm
  
• Projection: 65mm
  
• Fixing distance: 100mm
  
• Warranty: 10 years

What's In The Box

1x Mecca Hand Towel Rail
1x Installation Instruction

Downloads

Download the specification sheet and installation instruction below:

Nero New Mecca Hand Towel Rail Brushed Gold

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Plumbing coming out of the wall rather than the benchtop? The Nero Serenity Wall Basin Set 220mm Spout With Metal Handle in Brushed Gold is made for exactly that, so it's a straightforward swap for a tired old set or a tidy pick for a new bathroom. The 220mm spout gives you good clearance over the basin. The metal handle sits neatly and is easy to work day to day. Inside, a ceramic disc cartridge keeps the water smooth and reliable over the long haul. It's designed in Australia with a lead free composition and a durable, high-quality Brushed Gold finish that stands up to regular use. WELS 5 Star rated at 5L/min, with a 25 year warranty behind it. Quality you can trust at a fair price.

• Ceramic disc operation for smooth control and fewer drips over time
• Wall-mounted design keeps the benchtop clear, so wiping down takes seconds
• 220mm spout gives useful reach and clearance over the basin
• Lead free composition, so it's a sound choice for everyday drinking water
• Designed in Australia with a durable, high-quality finish that lasts
• Backed by a 25 year warranty for peace of mind

This set mounts to the wall, so check your existing wall outlets line up before ordering. Need a hand? Ask your plumber to confirm.

Also available in Chrome, Matte Black, Brushed Nickel, Brushed Bronze and Gun Metal.

Team it with the matching Serenity showers to finish the look.

Specifications

WELS water efficiency: 5 Star
WELS water consumption: 5L/min
WELS registration number: T44268
Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Cartridge
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Spout reach: 220mm
Fixing Distance 102mm
Round plate diametre: Ø 60mm
Warranty: 25 Years

What's In The Box

1x Spout
1x Backplate
2x Handwheels
1x Installation Kits
1x body

Downloads

Download the specification sheet below:

Nero Serenity Wall Basin Set 220mm Spout With Metal Handle Brushed Gold

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Plumbing running through the wall? Then a wall set is the neat way to go. The Nero Serenity Wall Basin Set 220mm Spout With Metal Handle in Brushed Nickel suits a new basin or a straight swap. The 220mm spout gives you plenty of reach over the bowl, and the metal handle feels solid every time you use it. Inside, the ceramic disc cartridge controls water smoothly and helps guard against drips over time. It's WELS 5 star rated at 5L/min, so it's kind to the water bill. The Brushed Nickel finish is built to last, and the lead-free composition suits modern plumbing standards. Designed in Australia, with a 25 year warranty behind it. Quality you can trust at a fair price.

• 220mm spout provides good clearance over the basin, so filling and cleaning are easy
• Ceramic disc cartridge gives you smooth, precise control and reliable performance
• Lead-free composition meets current plumbing requirements for peace of mind
• Durable Brushed Nickel finish holds its look through daily use
• Wall-mounted design keeps the benchtop clear and the look clean, which means fewer edges to wipe around
• Designed in Australia and supported by a 25 year warranty

Wall sets rely on your in-wall plumbing being set at the right spacing, so check your rough-in with your plumber before ordering.

Also available in Chrome, Matte Black, Brushed Bronze, Gun Metal and Brushed Gold. Team it with the matching Serenity showers to complete the look.

Specifications

WELS water efficiency: 5 Star
WELS water consumption: 5L/min
WELS registration number: T44268
Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Cartridge
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Spout reach: 220mm
Fixing Distance 102mm
Round plate diametre: Ø 60mm
Warranty: 25 Years

What's In The Box

1x Spout
1x Backplate
2x Handwheels
1x Installation Kits
1x body

Downloads

Download the specification sheet below:

Nero Serenity Wall Basin Set 220mm Spout With Metal Handle Brushed Nickel

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

One handle for the shower, one twist for the bath. The Phoenix Lexi MKII SwitchMix Shower/Bath Diverter Mixer in Matte Black handles both off the wall, so it's a tidy pick whether you're setting up a new bathroom or replacing a tired old set-up. A ceramic 180° rotary diverter switches cleanly between two connected outlets, and colour-coded hot and cold indicators mean nobody's guessing. It's lead free brass, so it feels solid in the hand, and the matte black finish holds its look. The kit arrives complete with rough-in and fit-off components, which keeps the job simple for your plumber. Change your mind on the styling in five years? The visible fit-off swaps out without touching the plumbing behind the wall. Backed by a 15 year warranty.

• SwitchMix patented cartridge system, so you can update the visible fit-off down the track without disturbing the in-wall plumbing
• Ceramic 180° rotary diverter that switches smoothly between two connected water outlets
• Colour-coded hot and cold indicators for easy, no-guesswork operation
• 35mm ceramic cartridge for reliable, precise temperature control
• Lead free brass construction gives it a substantial feel and long service life
• Supplied as a complete kit with rough-in and fit-off components, so everything installs as one coordinated set
• All Phoenix Taps are Watermark Certified, and there's a 15 year warranty for peace of mind

This is an in-wall diverter mixer, so best left to your plumber to rough-in and fit off.

Also available in other finishes across the Phoenix Lexi MKII range to match your tapware.

Specifications

WELS water efficiency: N/A
WELS water consumption: N/A
WELS registration number: N/A
Watermark certification: All Phoenix Taps are Watermark Certified
Construction material: Lead Free Brass
Finish/coating: Electroplated Matte Black
Operating mechanism: Ceramic 180° rotary diverter (35mm ceramic cartridge)
Temperature rating: 1 - 75°C
Operating pressure: 150 - 500kPa
Overall height: 172mm
Overall depth: 101mm
Warranty: 15 years on parts; lifetime warranty on replacement cartridges (retailer-sourced)

What's In The Box

Rough-in kit, fit-off kit, SwitchMix cartridge, fixing kit, installation instructions

Downloads

Download the specification sheet below:

Phoenix Lexi MKII SwitchMix Shower/Bath Diverter Mixer - Matte Black

Download the installation instructions below:

Phoenix Lexi MKII SwitchMix Shower/Bath Diverter Mixer - Matte Black

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Fitted a vessel basin and found your old tap sits too low? The Phoenix Wiltern Vessel Mixer in Brushed Nickel is built tall, so it clears a countertop bowl properly. Fluted detailing and faceted handles give it an Art Deco look that suits classic and modern bathrooms alike. Inside, a 25mm ceramic cartridge handles the daily open and close. It's 6 star WELS rated at 4.5L/min, which is kind to the water bill, and the Lead Free construction meets the updated regulations across Australia and New Zealand. SwitchMix compatibility means you can update the handle down the track without pulling out the whole mixer. Backed by a 15 year warranty.

• 25mm ceramic cartridge backed by a 15 year warranty, so it keeps working smoothly year after year
• Lead Free composition that meets the latest Australian and New Zealand regulations
• SwitchMix compatible, giving you the option to update the handle later without swapping the whole mixer
• Tall body sized for a countertop vessel basin, ideal when a shorter tap no longer suits your setup
• Designed in Australia, with a durable, high-quality finish that stands up to everyday use
• Also available in Chrome, Brushed Gold and Brushed Carbon

Check your basin height and countertop layout before ordering to make sure a tall vessel mixer suits your setup. Need a hand? Ask your plumber.

Team it with the matching Wiltern showers and accessories to finish the look.

Specifications

WELS water efficiency: 6 star WELS rated
WELS water consumption: 4.5L/min
WELS registration number: T45469
Watermark certification: All Phoenix Tapware & Mixers are Watermark Certified
Construction material: Lead Free brass
Operating mechanism: 25mm Ceramic Disc Cartridge
Finish/coating: Electroplating
Operating pressure: 150 - 500 kPa
Spout reach: 142mm
Spout height: 191mm
Spout function: Fixed
Overall height: 273mm
Warranty: 15 Year Cartridge Warranty, 7 Year Product or Parts Warranty, 
7 Year Finish Warranty, 1 Year Labour Warranty

What's In The Box

1x Wiltern Vessel Mixer, 1x Installation kit, 1x Installation instructions, 1x Warranty card

Downloads

Download the specification sheet below:

Phoenix Wiltern Vessel Mixer - Brushed Nickel

Download the installation instructions below:

Phoenix Wiltern Vessel Mixer - Brushed Nickel

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Old shower head looking tired, or fitting out a new bathroom from scratch? The Fienza Empire Slim Shower Arm Set in Urban Brass is a straightforward swap, and it gives you an overhead rain shower without the bulk. The slim 8 mm profile keeps things neat above your head. It's made from lead stainless steel with a brass swivel joint, so it handles daily use. The PVD Urban Brass finish holds its colour well over time. The female 1/2″ BSP inlet suits standard shower plumbing, which makes fitting simple for your plumber. It's 3 star WELS rated at 9L/min. And there's a lifetime warranty behind it: quality you can trust at a fair price.

• Slim 8 mm profile gives a clean, streamlined look overhead without bulk
• Overhead rain shower for a broad, even spread of water
• PVD Urban Brass finish resists wear and keeps its look longer than standard plated finishes
• Lead stainless steel construction with a brass swivel joint, so it stands up to everyday use
• Female 1/2″ BSP inlet matches standard shower fittings for an easy swap
• Lifetime warranty for long-term peace of mind, which is a fair go by anyone's measure

Check that your existing outlet is a 1/2″ BSP connection before ordering, or ask your plumber to confirm.

Also available in Chrome, Matte Black, Brushed Nickel and Brushed Copper.

Specifications

• WELS water efficiency: 3 star WELS rated
  
• WELS water consumption: 9L/min
• WELS registration number: S18711
• Watermark certification: All Fienza showers are Watermark Certified. Please note: This product may have a visible Fienza or Watermark logo.
  
• Construction material: Stainless Steel
  
• Spray options: 1
  
• Finish/coating: PVD
  
• Operating pressure: 150 - 500kPa
  
• Overall height (mm): 124
  
• Arm length (mm): 388
  
• Projection (mm): 539.5
  
• Head thickness (mm): 8
  
• Head diameter (mm): 303
  
• Warranty:  Lifetime

What's In The Box

1 x Shower arm, fixing kit, installation instructions

Downloads

Download the specification sheet below:

Fienza Empire Slim Shower Arm Set Urban Brass

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping out a tired shower arm? The Fienza Empire Slim Curved Shower Arm Set in Urban Brass is a straight-up job with a tidy result. The slim profile and gentle curve suit most bathrooms without fuss. It's made from lead-free stainless steel with a brass swivel joint, so it takes daily use and lets you angle the flow to suit whoever's under it. The PVD Urban Brass finish resists wear and holds its colour. The thin 8mm head sits neatly against the wall, and the TPR nozzles wipe clean when mineral build-up appears. It's 3 star WELS rated at 9L/min and Watermark certified. Backed by a lifetime warranty, which tells you plenty.

• Lead-free stainless steel build with a brass swivel joint for durability and adjustable positioning
• PVD Urban Brass finish that stands up to scratches and holds its colour
• Slim 8mm shower head that keeps the profile low and tidy against the wall
• TPR nozzles wipe clean easily, so you can clear limescale with a quick rub
• Flange included, which covers the wall connection for a neat finish
• Female 1/2″ BSP inlet for a standard connection
• Backed by a lifetime warranty for long-term peace of mind

Check your existing outlet is a standard 1/2″ BSP before ordering. Need a hand? Ask your plumber to confirm.

Also available in Chrome, Matte Black, Brushed Copper and Brushed Nickel. Please note: this product may have a visible Fienza or Watermark logo.

Specifications

• WELS water efficiency: 3 star WELS rated
  
• WELS water consumption: 9L/min
  
• WELS registration number: S18632
• Watermark certification: All Fienza showers are Watermark Certified. Please note: This product may have a visible Fienza or Watermark logo.
  
• Construction material: Stainless Steel
  
• Spray options: 1
  
• Finish/coating: PVD
  
• Operating pressure: 150 - 500kPa
  
• Overall height (mm): 450
  
• Arm length (mm): 307
  
• Projection (mm): 508.5
  
• Head thickness (mm): 8
  
• Head diameter (mm): 303
  
• Warranty:  Lifetime

What's In The Box

1 x Shower arm, fixing kit, installation instructions

Downloads

Download the specification sheet below:

Fienza Empire Slim Curved Shower Arm Set Urban Brass

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

One fitting, two jobs: shower and bath, handled from the same spot. The Phoenix Gloss MKII SwitchMix Shower / Bath Diverter Mixer in Brushed Carbon is a smart pick when you're replacing an older diverter or plumbing a new bathroom. This is the full kit, so your plumber gets everything needed to rough-in and fit off. It's built with high-grade materials for day-in day-out use, and the solid brass backplate stays put over time. The SwitchMix patented cartridge keeps temperature and flow precise. Brushed Carbon suits a modern bathroom without shouting about it. There's a 15 year warranty behind it: quality you can trust at a fair price.

• Full kit includes both the Rough-In Kit and Fit-Off Kit, so you're covered from wall to finish
• Ceramic 180° rotary diverter switches cleanly between two connected water outlets, one for the shower and one for the bath
• SwitchMix patented cartridge delivers accurate temperature and flow every time you turn it on
• Solid brass backplate gives you a durable, long-lasting mount
• SwitchMix design lets you update the mixer look or finish later with any SwitchMix compatible collection, so there's no redoing the plumbing when you fancy a change
• Matching accessories available, which makes tying the whole bathroom together simple
• Backed by a 15 year warranty for lasting peace of mind

Diverter mixers work best within your home's rated water pressure. Not sure about your setup? Have a chat with your plumber before ordering.

Also available in Chrome, Brushed Nickel, Matte Black and Brushed Gold.

Specifications

Construction material: Brass
Finish/coating: PVD
Overall height: 170mm
Overall width: 65mm
Warranty: 15 years

What's In The Box

1x Shower / Bath Diverter Mixer

Downloads

Download the specification sheet below:
Phoenix Gloss MKII SwitchMix Shower / Bath Diverter Mixer Brushed Carbon - FULL KIT

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping out a tired shower head? The Fienza Empire Slim Gooseneck Shower Arm Set in Urban Brass is a clean, straightforward upgrade, and just as at home in a brand new bathroom. The gooseneck arm lets you angle the head where you want it. The slim 8 mm profile keeps things neat against the wall. It's built from lead-free stainless steel with a PVD Urban Brass finish, so it handles daily use and keeps looking good. A brass swivel joint does the moving, and the flange is included to tidy up the wall connection. WELS 3 star rated at 9L/min. There's a lifetime warranty on it too: quality you can trust at a fair price.

• Lead-free stainless steel construction for long-term durability
• PVD Urban Brass finish that resists wear and keeps its colour
• Slim 8 mm shower head for a low-profile, modern look
• Brass swivel joint so you can adjust the head to suit
• Easy-to-clean TPR nozzles that wipe free of build-up, so no more poking at blocked jets with a pin
• Flange included to neatly cover the wall connection
• Lifetime warranty for peace of mind

The set has a female 1/2″ BSP inlet, so check it matches your existing outlet. Need a hand? Ask your plumber before ordering.

Also available in Chrome, Matte Black, Brushed Nickel and Brushed Copper.

Specifications

• WELS water efficiency: 3 star WELS rated
  
• WELS water consumption: 9L/min
• WELS registration number: S18633
• Watermark certification: All Fienza showers are Watermark Certified. Please note: This product may have a visible Fienza or Watermark logo.
  
• Construction material: Stainless Steel
  
• Spray options: 1
  
• Finish/coating: PVD
  
• Operating pressure: 150 - 500kPa
  
• Overall height (mm): 324
  
• Arm length (mm): 300
  
• Projection (mm): 501.5
  
• Head thickness (mm): 8
  
• Head diameter (mm): 303
  
• Warranty:  Lifetime

What's In The Box

1 x Shower arm, fixing kit, installation instructions

Downloads

Download the specification sheet below:

Fienza Empire Slim Gooseneck Shower Arm Set Urban Brass

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Nowhere to put the soap but the floor? The Fienza Kaya Soap Shelf in Matte Black sorts out your shower or vanity area, whether you're fitting out a new bathroom or replacing tired fittings. It's made from zinc and stainless steel, so it stands up to daily use in a wet environment. The electroplated matte black finish keeps things clean and understated, and it sits well with most tapware. A drain channel lets water run off rather than pooling, so no soggy puddle under the bar. Fixings are fully concealed, which keeps the installed look tidy. There's a 5 year warranty behind it too.

• Made from zinc and stainless steel for durability where it counts
• Super strong 4-point wall mount holds firm under everyday use
• Electroplated matte black finish that resists wear and suits modern fittings
• Drain channel that lets water escape instead of collecting on the shelf
• Fully concealed fixings and a circular cover plate for a neat finish
• No hex key required, which keeps installation simple
• Backed by a 5 year warranty

Check your wall type and the spot you want it before you start. Need a hand? Your plumber can confirm.

Also available in Chrome, Brushed Nickel, Gun Metal and Urban Brass.

Specifications

Construction material: Stainless steel
Finish/coating: Electroplated
Fixing: 4-point wall mount
Overall Length: 189mm
Overall Depth: 128mm
Overall Height: 55mm
Fixing Distance: 134mm
Hanging Length: 114mm
Warranty:  5 years

What's In The Box

1 x Soap dish, fixing kit, installation instructions

Downloads

Download the specification sheet below:

Fienza Kaya Soap Shelf Matte Black

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages