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Handheld shower on the way out, or after a bit more flexibility in the shower? The Nero Serenity Hand Shower in Gun Metal is a simple way to sort it. The shaped handle sits comfortably in your hand, and the nozzles are precision-made to keep the flow smooth and steady. It's built from quality materials, so it lasts and stays easy to clean. A slide button switches between four spray patterns, which means you can dial in the one that suits you. It's WELS 3 star rated at 9L/min. Designed in Australia and backed by a 25 year warranty: quality you can trust for years of use.

• 4 spray options controlled by a simple slide button, so you can change the flow to suit the moment
• Easy-clean silicone nozzles that wipe clear of limescale in seconds, no soaking required
• Durable, high-quality Gun Metal finish that holds up to daily use
• Designed in Australia for local conditions
• Backed by a 25 year warranty for long-term peace of mind

Also available in Chrome, Matte Black, Brushed Nickel, Brushed Gold and Brushed Bronze.

Team it with the matching Serenity range to complete the look.

Specifications

• WELS water efficiency: 3 Star
  
• WELS water consumption: 9L/min
  
• WELS registration number: S18734
  
• Watermark certification: WM-060093
  
• Construction material: ABS
  
• Spray options: Multiple
  
• Finish/coating: PVD
  
• Operating pressure: 150 - 500kPa
  
• Overall height (mm): 273
  
• Shower Arm length (mm): 273
  
• Shower head length (mm): 135
  
• Warranty:  25 years

What's In The Box

1x Hand Shower

Downloads

Download the specification sheet below:

Nero Serenity Hand Shower Gun Metal

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping out a hand shower that's lost its spray? The Phoenix Tapware Ormond Hand Shower in Chrome fits existing ½ inch connections, so it slots straight into most setups without a fuss. The combination water inlet and bracket suits retrofit work, and the adjustable bracket lets you set the height and angle to suit whoever's using it. It's part of the LuxeXP Shower range, which took out a 2023 Red Dot Design Award. The technology puts a swirling motion into each water jet, delivering a wide spray of fine droplets for a full, soothing cascade. WELS 3 star rated at 8L/Min, and backed by a lifetime warranty. That's a long time to be confident in a shower.

• LuxeXP technology adds a swirling motion to each jet, spreading the water into a wide spray of droplets for an immersive feel under the shower
• Tesla valves in the large shower rose hold water flow and pressure steady, so the spray stays consistent from start to finish
• The spinning water self-cleans the low-profile nozzles, which means less scale build-up and less scrubbing for you
• A push button switches between different spray functions, giving you options without extra hardware
• Combination water inlet and bracket suits retrofit work, with an adjustable bracket for flexible showering
• Backed by a lifetime warranty for long-term peace of mind

Check your existing connection is ½ inch before ordering, or ask your plumber if you're unsure.

Also available in Matte Black, Brushed Gold, Brushed Carbon and Brushed Nickel finishes.

Specifications

WELS water efficiency: WELS 3 star rated
WELS water consumption: 8L/Min
WELS registration number: S17626
Watermark certification: All Phoenix Tapware Showers are Watermark Certified
Construction material: Brass/ABS Hand Shower
Spray options: 3 Function Hand Shower
Finish/coating: PVD
Operating pressure: 150 - 500kPa
Bracket: Adjustable angle
Head diameter: 125mm
Projection: 75mm
Warranty: Lifetime Warranty

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.
 

What's In The Box

1 x Phoenix Tapware Ormond Hand Shower
1 x Fixing Kit
1 x Installation instructions

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Want a twin shower without pulling the tiles off the wall? That's exactly what the Fienza Kaya Retrofit Twin Shower in Brushed Nickel is built for. It replaces an existing shower without a full re-plumb, so a tired setup gets a lift in an afternoon. You get a slim overhead plus a separate handheld on an adjustable rail. The slider moves the handheld up or down, which means it suits everyone in the house, tallest to shortest. PVD brushed nickel gives a warmer, softer metallic tone than standard chrome and holds up well over time. Both heads are WELS 3 Star rated at 9L/min, so water use stays in check. The handheld switches between normal, massage and combination sprays. Backed by a lifetime warranty.

• Built-in diverter with a separate inlet, designed for retrofitting so you can swap it in without a full re-plumb
• Overhead shower is WELS 3 Star rated at 9L/min, keeping your water and energy bills sensible
• Handheld shower is also WELS 3 Star rated at 9L/min, matching the overhead for consistent flow
• 19mm rail made from stainless steel and brass with an adjustable hand shower slider, so it suits different heights
• 1.5 metre flexible stainless steel hose gives you plenty of reach for rinsing and cleaning
• Handheld head offers normal, massage or combination spray settings, so you can change up your shower
• Supported by a lifetime warranty, so you're covered for the long haul

Check your existing shower inlet before ordering, or ask your plumber to confirm the retrofit will suit your recess.

Specifications

WELS water efficiency: 3 Star WELS rated
WELS water consumption: 9L/min
WELS registration number: S48469
Watermark certification: All Fienza showers are watermark certified
Operating pressure: 150 - 500kPa
Construction material: Stainless Steel
Finish/coating: PVD Brushed Nickel
Diametre: Overhead Shower: Ø 250mm, Hand Shower: Ø 122mm
Spray options: 3
Shower arm reach: 446mm
Fixing points: 750mm - 850mm
Overall height: 1011mm
Warranty: Lifetime

What's In The Box

Sliding Rail, Kaya Overhead Shower, Kaya Hand Shower Head with 1.5m Flexible hose. Installation Instruction Manual.

Downloads

Download the specification sheet below:

Fienza Kaya Retrofit Twin Shower - Brushed Nickel

Download the installation instructions below:

Fienza Kaya Retrofit Twin Shower - Brushed Nickel

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Nowhere to put the shampoo? The Caroma Urbane II Metal Shelf in Chrome gives you a practical spot to keep everyday items within reach in the shower or by the vanity. It suits new fit-outs and straightforward upgrades alike, so you get tidy storage without the clutter. It's made from stainless steel, which means it handles a wet bathroom and stays solid over the years. The classic chrome finish is easy to match with existing tapware and holds up well to daily use. Thin-edge detailing keeps the look clean and modern. Better than balancing the bottles on the edge of the bath, anyway.

• Stainless steel construction for durability that lasts in a wet environment
• Chrome finish that stands the test of time and pairs easily with existing tapware
• Drainage holes so water runs off rather than pooling on the shelf
• Dual fixings for added strength and a secure hold on the wall
• Thin-edge, contemporary design that works in the shower or on the vanity
• Part of the Caroma Urbane II range for a consistent look throughout the bathroom

Check your wall type and mounting spot before you start, or leave it to your plumber.

Team it with the matching Caroma Urbane II range to complete the look.

What's In The Box

• Caroma Urbane II Metal Shelf
• Fixing Kit

Downloads

Download the installation instructions below:

Caroma Urbane II Metal Shelf Chrome

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Old roll holder starting to sag off the wall? The Phoenix Wiltern Toilet Roll Holder in Brushed Nickel is a straightforward swap, and a tidy addition when you're kitting out a new bathroom. The fluted lines and faceted detailing nod to the Art Deco era, so it suits a room with a bit of character. It's designed in Australia and finished in a durable Brushed Nickel that stands up to daily bathroom use. The twin screw plate gives you a solid, wobble-free fix, which is more than you can say for the one it's replacing. There's a 7 year warranty behind it too: quality you can trust at a fair price. Also available in Chrome, Brushed Gold and Brushed Carbon.

• Twin screw mounting plate holds the holder steady, so it won't shift with everyday use
• Durable, high quality Brushed Nickel finish that keeps its look in a busy bathroom
• Fluted lines and faceted detailing for an Art Deco touch
• Designed in Australia for local homes
• Backed by a 7 year warranty for peace of mind
• Part of the Wiltern range, with matching tapware, showers and accessories to tie the room together

Check your wall type before mounting, or ask your plumber for the right fixings.

Team it with the matching Wiltern range to complete the look.

Specifications

Construction material: Stainless steel
Finish/coating: Electroplating
Overall length: 188mm
Projection: 67mm
Round plate diametre: Ø 50mm
Warranty: 7 years

What's In The Box

1 x Toilet roll holder

Downloads

Download the specification sheet below:

Phoenix Wiltern Toilet Roll Holder Brushed Nickel

Download the installation instructions below:

Phoenix Wiltern Toilet Roll Holder Brushed Nickel

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

One fitting, two jobs. The Caroma Urbane II Bath/Shower Mixer with Diverter Round in Gunmetal runs your bath and your shower from the same spot, with the diverter switching the flow between them. Handy for a new bathroom, and a tidy fix for a tired old wall mixer. The body's durable brass, so it takes daily use in its stride, and the 35mm ceramic disc cartridge keeps temperature and flow smooth. The PVD gunmetal finish is hard-wearing and wipes clean with a cloth. Its round, sculptural shape suits contemporary bathrooms. Shower Wall Mixers do not require a WELS rating in accordance with AS/NZS 6400. Gunmetal is one of five finishes in the range, so matching your taps and accessories is simple.

• Combined bath and shower control with a diverter, so you run one fitting instead of separate outlets
• Durable brass body construction that holds up to everyday use
• 35mm ceramic disc cartridge for smooth, dependable operation over the long term
• PVD gunmetal finish that resists wear and cleans up with a quick wipe
• Interchangeable trim kits let you change the colour or finish after installation, which means a new look without pulling the wall apart
• Round, sculptural form that works with modern bathroom styling

This is a wall-mounted mixer, so best to have your plumber confirm your rough-in before you order.

Also available in PVD brushed brass, brushed nickel, electroplated black and chrome. Team it with the matching Caroma Urbane II tapware and accessories to keep your finishes consistent.

WELS & Watermark Certification

• Shower Wall Mixers do not require a WELS rating in accordance with AS/NZS 6400
• Licence No: 0001 Caroma

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box 1 x Shower/Bath Diverter
1 x Dress Plate
1 x Handle
1 x In-Wall Kit
1 x Installation Instructions

Downloads

Download the installation instructions below:

Caroma Urbane II Bath/Shower Mixer with Diverter Round Gunmetal

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Shampoo bottles balanced on the floor of the shower? The Caroma Urbane II Metal Shelf in Matte Black gives everyday items a proper home, in the shower or above the vanity. It's built from stainless steel, so it copes with a wet environment, and the quality matte black finish holds up over time. Drainage holes let water run away instead of pooling on the shelf. Dual fixings give it the strength to stay put through daily use. Thin-edge detailing keeps the look clean and contemporary, which ties in neatly with the rest of the Urbane II range. A sensible, hardworking piece that earns its place on the wall.

• Stainless steel construction for durability and longevity, so it stands up to a wet environment
• Quality matte black finish that lasts the test of time and works with a modern bathroom
• Drainage holes let water run away instead of accumulating on the shelf
• Dual fixings provide added strength for a secure hold
• Thin-edge detailing keeps the look clean and contemporary
• Suits both shower and vanity spaces, wherever you need extra storage

Check your wall type and the spot you want it before you drill. Need a hand? Ask your plumber.

Team it with the matching Caroma Urbane II collection to complete the look.

What's In The Box

• Caroma Urbane II Metal Shelf
• Fixing Kit

Downloads

Download the installation instructions below:

Caroma Urbane II Metal Shelf Matte Black

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Hand showers cop a hard life: soap, minerals, and being dropped more than once. The Phoenix Vivid Slimline Microphone Hand Shower in Chrome is a simple swap when the old one's looking tired, and just as at home in a new bathroom. Installation is drill-free onto your existing 1/2" plumbing, so there's no patching up extra holes. The microphone-style head is a slim 24mm in diameter, single function, and the easy clean hose means mineral build-up wipes straight off. It's part of Phoenix's well-regarded Vivid Slimline range, which covers tapware, accessories and kitchen fittings, so matching everything up is easy. With a 15 year warranty behind it, that's quality you can trust at a fair price.

• Slim 24mm diameter head for a clean, understated look on your rail or wall bracket
• Single function hand piece with an easy clean hose, so maintenance stays simple
• Drill-free installation onto existing 1/2" plumbing, which makes it a quick replacement job
• Part of the Phoenix Vivid Slimline range, so you can style-match tapware and accessories
• Also available in 316 Stainless Steel, a good pick for coastal spaces
• Covered by a 15 year warranty for long-term peace of mind

Check that your existing outlet is 1/2" before ordering. Need a hand? Ask your plumber.

Team it with the matching Phoenix Vivid Slimline tapware and accessories to finish the look.

Specifications

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Wall-mounted mixers free up the whole basin surround, and they look sharp doing it. The Nero Serenity Progressive Wall Basin Mixer 220mm Spout With Rome Travertine Handle in Brushed Bronze suits a new bathroom or an update to an existing one. The 220mm spout gives you room to work at the basin. The progressive cartridge handles temperature and flow in one smooth movement, so it's simple to use. Natural Rome Travertine is fused with the metalwork, which means each handle carries its own veins and texture. No two are exactly the same, so yours is genuinely one of a kind. Lead-free composition, a hard-wearing Brushed Bronze finish, WELS 5 Star rated at 5L/min. Designed in Australia with a 25 year warranty behind it: quality you can trust at a fair price.

• Progressive cartridge blends temperature and flow in one motion, which makes everyday use simple
• 220mm spout projects clear of the basin for easy hand and face washing
• Natural travertine handle fused with the metalwork gives each piece its own unique veining and texture
• Lead-free composition keeps your water supply clean
• Durable, high-quality Brushed Bronze finish stands up to daily wear
• Designed in Australia and supported by a 25 year warranty for long-term peace of mind

Wall mixers need in-wall rough-in behind the basin, so check your setup with your plumber before ordering.

Also available in Chrome, Matte Black, Brushed Nickel, Gun Metal and Brushed Gold, with five marble handle choices and a metal handle option across the Serenity collection. Pair with the matching Serenity showers to complete the look.

Specifications

WELS water efficiency: 5 Star
WELS water consumption: 5L/min
WELS registration number: T44214
Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Cartridge
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Spout reach:  220mm
Handle length:  Ø 60mm
Handle depth: 30.5mm
Distance from spout to handle: 120mm
Warranty: 25 Years

What's In The Box

1x Spout
1x Backplate
1x Handwheel
1x Installation Kits
1x body

Downloads

Download the specification sheet below:

Nero Serenity Progressive Wall Basin Mixer 220mm Spout With Rome Travertine Handle Brushed Bronze

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping out a tired old tap, or fitting out a new bathroom, kitchen or laundry? The Nero Bianca Basin Mixer in Brushed Gold is a slimline mixer built to sit neatly on a standard basin. It's made with solid brass, so it stands up to daily use in a busy home. Inside, a ceramic cartridge keeps the handle smooth and helps guard against drips over time. The brushed gold finish is applied to last, giving you a warm, modern look that holds up. It's WELS 4.5 star rated at 6 litres a minute, so you're not wasting water with every use and running costs stay sensible. Quality you can trust at a fair price.

• Solid brass construction for a mixer that handles everyday use and keeps its finish over the years
• Ceramic cartridge for smooth handle control and reliable, drip-free operation
• Fitted with a Neoperl aerator, a reputable brand, which means a steady, comfortable flow
• Sound water rating so you save on water without thinking about it
• Slimline, modern design that suits a basin in the bathroom, kitchen or laundry

Check your basin's tap hole size before ordering, or ask your plumber to confirm it suits.

Also available in Chrome, Brushed Rose Gold, Matte Black, Brushed Nickel and Gun Metal.

WELS & Watermark Certification

• WELS 4.5 star rated
• 6 LT/MIN
• WELS Registration No: T40948
• All Nero Tapware products are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

• 1 x Basin Mixer
• 1 x Installation Instructions
• 1 x Install Kit

Downloads

Download the specification sheet below:

Nero Bianca Basin Mixer Brushed Gold

Download the installation instructions below:

Nero Bianca Basin Mixer Brushed Gold

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping out a tired hand shower, or fitting one from scratch? The Phoenix Ormond Hand Shower in Matte Black handles both. It fits existing ½ inch connections, so it slots straight into most setups. The combination water inlet and bracket makes it ideal for retrofit work, and the adjustable bracket lets you set the height and angle to suit. Inside sits Phoenix's LuxeXP shower technology, a Red Dot Design Award winner for 2023. It spins each water jet into a wide spray of fine droplets for a soft, full cascade. A push button switches between spray functions. WELS 3 star rated at 8L/Min. There's a lifetime warranty behind it, which tells you what Phoenix thinks of it.

• LuxeXP technology introduces a swirling motion to each jet, delivering a wide spray of droplets that wraps you in a soothing cascade
• Tesla valves in the large shower rose hold water flow and pressure steady, so you get a consistent shower every time
• The spinning water self-cleans the low-profile nozzles, which means less scale build-up and less scrubbing
• Push button lets you switch between spray functions with a simple press
• Combination water inlet and bracket suits retrofit jobs, with an adjustable bracket for flexible positioning
• Fits existing ½ inch connections for a straightforward swap
• Supported by a lifetime warranty for lasting peace of mind

Check your existing connection before ordering, or ask your plumber to confirm the fit.

Also available in Chrome, Brushed Gold, Brushed Carbon and Brushed Nickel finishes.

Specifications

WELS water efficiency: WELS 3 star rated
WELS water consumption: 8L/Min
WELS registration number: S17626
Watermark certification: All Phoenix Tapware Showers are Watermark Certified
Construction material: Brass/ABS Hand Shower
Spray options: 3 Function Hand Shower
Finish/coating: PVD
Operating pressure: 150 - 500kPa
Bracket: Adjustable angle
Head diameter: 125mm
Projection: 75mm
Warranty: Lifetime Warranty

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.
 

What's In The Box

1 x Phoenix Tapware Ormond Hand Shower
1 x Fixing Kit
1 x Installation instructions

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Overhead and handheld in one setup, which covers most showering habits under one roof. The Fienza Lillian Multifunction Rail Shower in Brushed Nickel suits a tired shower swap or a new bathroom with a heritage feel. You get a 208mm stainless steel rain shower head on a brass swivel joint, plus a matching handheld. The top water inlet doubles as a diverter, so you switch between the two with one movement. No wrestling with a separate tap mid-rinse. The rail is all brass at 22mm thick, and the PVD brushed nickel finish holds its colour through years of daily use. Overhead shower and hand shower are both 3 star WELS rated at 9L/Min.

• Top water inlet with built-in diverter, so switching between the rain shower and hand shower takes just one movement
• 208mm stainless steel rain shower head on a brass swivel joint, giving you a wide overhead spray you can angle to suit
• Handheld shower slides up and down the rail using the knob on the side, handy for washing down or setting the right height
• All brass rail with a 22mm thickness, built solid for long-term reliability
• Durable PVD brushed nickel finish that keeps its look and stands up to a busy bathroom
• One spray function on the overhead and one on the handset, keeping operation straightforward

This shower needs wall top assemblies or a mixer tap to run, so check what you have or ask your plumber before ordering.

WELS & Watermark Certification

• WELS water efficiency: Overhead Shower - 3 star WELS rated, Hand Shower - 3 star WELS rated
  
• WELS water consumption: Overhead Shower - 9L/Min, Hand Shower - 9L/Min
• WELS Registration Number: S13239
  
• All Meir showers are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

• 1 x Shower Rose
• 1 x Shower Rail
• 1 x Hand Shower Piece 
• 1 x Rail Slider
• 1 x Hose
• 1 x Installation Instructions

Downloads

Download the specification sheet below:

Fienza Lillian Multifunction Rail Shower - Brushed Nickel

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping out a hand shower that's lost its spray? The Phoenix Tapware Ormond Hand Shower in Brushed Gold fits existing ½ inch connections, so it's a straight retrofit for most setups, and just as at home on a new install. The combination water inlet and bracket keeps the job simple, and the bracket adjusts so you can set the height that suits you. Inside is the award-winning LuxeXP shower technology, winner of a 2023 Red Dot Design Award, using a pressure swirl atomiser and Tesla valve to spin each jet into a wide, droplet-filled spray. It's WELS 3 star rated at 8L/Min. Brushed Gold warms the room up nicely, and there's a lifetime warranty behind it.

• LuxeXP shower technology adds a swirling motion to each jet, delivering a wide spray of countless droplets for a soft, immersive cascade
• Tesla valves in the large shower rose hold water flow and pressure steady, so your shower stays consistent
• The spinning water self-cleans the low-profile nozzles, which means less scale build-up and less scrubbing over time
• Fits existing ½ inch connections, making it an easy swap for most setups
• Combination water inlet and bracket suits retrofit applications, with an adjustable bracket for flexible showering
• Push button switches between spray functions, so you can change the feel to suit
• Backed by a lifetime warranty for peace of mind

Not sure your existing outlet matches up? Check your connection or ask your plumber before you order.

Also available in Chrome, Matte Black, Brushed Carbon and Brushed Nickel finishes.

Specifications

WELS water efficiency: WELS 3 star rated
WELS water consumption: 8L/Min
WELS registration number: S17626
Watermark certification: All Phoenix Tapware Showers are Watermark Certified
Construction material: Brass/ABS Hand Shower
Spray options: 3 Function Hand Shower
Finish/coating: PVD
Operating pressure: 150 - 500kPa
Bracket: Adjustable angle
Head diameter: 125mm
Projection: 75mm
Warranty: Lifetime Warranty

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.
 

What's In The Box

1 x Phoenix Tapware Ormond Hand Shower
1 x Fixing Kit
1 x Installation instructions

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping out a tired basin tap, or fitting out a new vanity from scratch? The Nero Serenity Progressive Wall Basin Mixer 220mm Spout With Rome Travertine Handle in Chrome is built for both. The 220mm spout gives you good clearance over the basin. The progressive cartridge sets temperature and flow in one smooth movement, so it's easy to use with wet hands. Then there's the handle: genuine Rome Travertine, fused to modern metalwork, with its own natural veining and texture. No two are quite the same, so yours is a one-off. Lead-free composition and a durable chrome finish stand up to daily use, and it's WELS 5 star rated at 5 litres a minute. Designed in Australia and backed by a 25 year warranty: quality you can trust at a fair price.

• Progressive cartridge controls temperature and flow in a single motion, so everyday use is quick and simple
• 220mm spout provides ample clearance over the basin for easy washing and cleaning
• Natural travertine handle fused with modern metalwork means every piece is one of a kind, adding character to your bathroom
• Lead-free composition keeps your water supply clean and safe
• Durable, high-quality chrome finish holds up to daily wear and wipes down easily
• Designed in Australia and backed by a 25 year warranty for long-term peace of mind

This is a wall-mounted mixer, so check your rough-in and wall plumbing before ordering. Need a hand? Ask your plumber.

Also available in Matte Black, Brushed Nickel, Brushed Bronze, Gun Metal and Brushed Gold. Team it with the matching Serenity showers to finish the look.

Specifications

WELS water efficiency: 5 Star
WELS water consumption: 5L/min
WELS registration number: T44214
Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Cartridge
Finish/coating: Electroplating
Operating pressure: 150 - 500 kPa
Spout reach:  220mm
Handle length:  Ø 60mm
Handle depth: 30.5mm
Distance from spout to handle: 120mm
Warranty: 25 Years

What's In The Box

1x Spout
1x Backplate
1x Handwheel
1x Installation Kits
1x body

Downloads

Download the specification sheet below:

Nero Serenity Progressive Wall Basin Mixer 220mm Spout With Rome Travertine Handle Chrome

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping out a worn basin tap, or fitting out a brand new vanity? The Nero Bianca Basin Mixer in Brushed Nickel handles either job. The tilted body blends soft curves with straight lines, and the brushed nickel finish sits well in most bathrooms. It's built from brass, so it's made to handle daily use and last. The 25mm ceramic disc cartridge lets you fine-tune water temperature and flow, which saves water and money. It's certified to Australian standards and complies with the WELS scheme, so you're getting a fitting you can depend on. There's an industry-leading 15 year warranty behind it too: quality you can trust at a fair price.

• Brass construction stands up to everyday use, so the mixer lasts the distance
• 25mm ceramic disc cartridge holds settings well and lets you adjust temperature and flow to trim your water use
• NEOPERL aerator with slim stream flow director gives a clean, controlled stream
• Solid modular handle is easy to grip, even with wet hands
• Stainless steel flexible hose with 1/2 BSP female connection for a straightforward hook-up
• 15 year warranty for long-term peace of mind

This mixer suits mains pressure installation, so check your setup or ask your plumber before ordering.

Specifications WELS water efficiency: WELS 4.5 star rated
WELS water consumption: 6L/min
WELS registration number: T40948
Watermark certification: All Phoenix taps are Watermark certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

• Nero Bianca Basin Mixer Brushed Nickel

Downloads

Download the specification sheet below:

Nero Bianca Basin Mixer - Brushed Nickel

Download the installation instructions below:

Nero Bianca Basin Mixer - Brushed Nickel

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Towels on the floor again? A robe hook fixes that for very little money. The Nero Dolce II Robe Hook in Brushed Gold adds hanging space to a new fit-out, or takes the place of a tired old hook in about ten minutes. It's made from 304 grade stainless steel, so it stands up to daily use and resists rust in the humid conditions bathrooms cop. The brushed gold finish keeps its look over time, and the clean, modern shape suits most bathroom styles. Nero backs it with a 10 year warranty, which tells you what to expect from the build quality. Simple job, great value.

• Made from 304 grade stainless steel, so it holds up to everyday use and resists rust
• Brushed gold finish that stays looking sharp in a working bathroom
• Straightforward to install, whether you DIY or leave it to your plumber
• Covered by a 10 year warranty for peace of mind

Also available in Chrome, Matte Black, Brushed Nickel and Gun Metal.

Team it with the matching Nero Dolce II accessories for a consistent look across the room.

Specifications

Construction material: 304 Stainless steel
Finish/coating: PVD
Projection: 51.5mm
Round plate diametre: Ø 46mm
Warranty: 10 Years

What's In The Box

1 x Rob hook, fixing kit, installation instructions

Downloads

Download the specification sheet below:
Nero Dolce II Robe Hook Brushed Gold

Download the installation instructions below:
Nero Dolce II Robe Hook Brushed Gold

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Somewhere to hang a hand towel next to the basin: small job, big difference to how a bathroom works day to day. The Caroma Urbane II Hand Towel Rail in Chrome suits a new fit-out or a straight swap when the old accessories have had their day. It's stainless steel, so it holds up to daily use in a busy bathroom. The chrome finish wipes clean and keeps its look over the years. Dual fixings keep it solid on the wall, so it won't go wobbly on you. The thin-edge, contemporary styling sits neatly alongside other Urbane II pieces, which means your tapware and accessories can all line up.

• Stainless steel construction stands up to moisture and everyday use, so it lasts
• Chrome finish wipes clean easily and keeps its shine over time
• Dual fixings add extra strength where the rail meets the wall
• Slim, contemporary profile suits modern bathrooms and blends with the wider Urbane II range

Check your wall type and the spot you want it before you start, or leave it to your plumber.

Team it with the matching Caroma Urbane II range to complete the look.

What's In The Box

• Caroma Urbane II Hand Towel Rail
• Fixing Kit

Downloads

Download the installation instructions below:

Caroma Urbane II Hand Towel Rail Chrome

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Every bathroom needs somewhere to hang a towel that isn't the floor. The Nero Classic Robe Hook in Brushed Nickel is a simple spot for towels or a dressing gown, and an easy addition whether you're fitting out a new bathroom or freshening up an existing one. It's built from high-quality brass, so it copes with the daily damp and keeps working year after year. The brushed nickel finish is soft and understated, and it pairs well with most tapware and accessories. There's a 10 year warranty behind it: quality you can trust at a fair price.

• Made from high-quality brass for strength that lasts in a wet environment
• Brushed nickel finish that blends easily with existing fittings
• Covered by a 10 year warranty for long-term peace of mind
• Also available in Chrome and Matte Black to suit your other fittings

Fixings and fixing method vary by wall type, so check what suits your wall or ask your plumber before installing.

Specifications

• Material construction: 304 Stainless Steel
• Finish/coating: Electroplating
• Warranty: 10 years

What's In The Box

1x Classic Robe Hook

Downloads

Download the specification sheet & installation guide below:
Nero Classic Robe Hook Brushed Nickel

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Wobbly old roll holder hanging on by one screw? The Phoenix Wiltern Toilet Roll Holder in Brushed Carbon is a straightforward swap, and a smart pick when you're fitting out a new bathroom. It mounts with a twin screw plate, so it sits stable and secure on the wall for everyday use. The fluted lines and faceted detailing nod to the Art Deco era, which gives it a refined look that still works in modern homes. The Brushed Carbon finish is hard-wearing and built to keep its appearance over time. Designed in Australia and backed by a 7 year warranty: quality you can trust at a fair price. Also available in Chrome, Brushed Gold and Brushed Nickel.

• Twin screw mounting plate holds firm on the wall for a stable, long-lasting fit
• Durable, high quality Brushed Carbon finish that stands up to daily use
• Fluted, faceted styling that suits both new builds and refreshes
• Designed in Australia, so it's made with local bathrooms in mind
• Covered by a 7 year warranty for peace of mind
• Part of the Wiltern range of tapware, showers and accessories

Check your wall type and mounting spot before you start, or leave it to your plumber or handyperson.

Team it with the matching Wiltern range to complete the look across your bathroom.

Specifications

Construction: material Stainless steel
Finish/coating: PVD
Overall length: 188mm
Projection: 67mm
Round plate diametre: Ø 50mm
Warranty: 7 years

What's In The Box

1 x Toilet roll holder

Downloads

Download the specification sheet below:

Phoenix Wiltern Toilet Roll Holder Brushed Carbon

Download the installation instructions below:

Phoenix Wiltern Toilet Roll Holder Brushed Carbon

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

• Integrated divertor switches water between your shower head and hand shower, so you get two functions from one wall control
• Solid brass construction that lasts, giving you a mixer built for years of everyday use
• Matte black finish for a modern look that suits a wide range of bathroom colour schemes
• Straightforward to install, which keeps your plumber's time on site to a minimum

Team it with the matching Nero Matte Black range to keep your tapware consistent through the bathroom.

What's In The Box

• 1 x Mixer Body
• 1 x Handle
• 1 x Plate
• 1 x Diverter
• 1 x Installation kit

Downloads

Download the specification sheet below:

Nero Ecco Shower Mixer With Divertor Matte Black

Download the installation instructions below:

Nero Ecco Shower Mixer With Divertor Matte Black

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

One set, two jobs. The Phoenix Axia Wall Basin/Bath Mixer Set 200mm in Chrome mounts to the wall and works over either a basin or a bath, so it's a versatile pick when you're replacing worn tapware or fitting out a new bathroom. The spout reach is 200mm, cast with an ultra-thin profile. Inside sits a European progressive brass cartridge, backed by a lifetime warranty on the cartridge, which means smooth control that holds up over years of daily use. The durable, high-quality chrome finish stays easy to clean and simple to match with other fittings. It's designed in Australia by the award-winning Phoenix design team: quality you can trust at a fair price.

• 200mm spout reach with a cast, ultra-thin spout profile, so it sits neatly whether it's over a basin or a bath.
• European progressive brass cartridge with a lifetime warranty, which means precise, reliable mixing and long-term peace of mind.
• Rotating outer dial with a fixed central indicator face, giving you an ergonomic easy-grip handle for accurate temperature and flow control.
• Free-flow aerator included in the box for bath installation, so you're set up for either application straight away.
• Breech assembly included, which helps make the install more straightforward for your plumber.
• Asymmetrical design with black trim detailing and a routed handle, for a modern, minimalist look.
• Durable, high-quality chrome finish that's easy to keep clean and pairs well with existing fittings.

This is a wall-mounted set, so plan your wall rough-in before ordering. Need a hand? Ask your plumber to confirm placement.

Specifications WELS water efficiency: WELS 5 star rated
WELS water consumption: 6L/min
WELS registration number: T33221
Watermark certification: All Phoenix taps are Watermark certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box 1 x Wall Basin/Bath Mixer Set
1 x Installation Kit
1 x Installation Instructions
1 x Warranty Card

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Want the tapware off the vanity top and more bench to wipe down? The Nero Serenity Wall Basin Set 220mm Spout With Marquina Black Handle in Brushed Bronze does exactly that. It suits a new build or a straight swap. The 220mm spout reaches out over the basin, so there's comfortable clearance under the flow. Here's the interesting part: the Marquina black handle is natural stone fused with metalwork, veining, texture and all, so no two are quite the same. The composition is lead free, which matters for your drinking and washing water, and the Brushed Bronze finish is tough enough for daily use. WELS 5 Star rated at 5L/min. Designed in Australia and backed by a 25 year warranty.

• Wall-mounted design keeps the tapware clear of your vanity, giving you more usable bench space and an easier surface to wipe down
• 220mm spout reaches out over the basin for comfortable clearance under the flow
• Natural stone handle fused with metalwork, so each piece is one of a kind with its own veins and texture
• Lead free composition for peace of mind around your water
• Durable, high-quality Brushed Bronze finish that holds up to daily use
• Watermark certified (WM-060073), so it meets Australian plumbing requirements
• Designed in Australia and covered by a 25 year warranty, so you're set for years to come

Wall-mounted sets need the plumbing roughed in behind the wall, so check placement with your plumber before you order.

Also available in Chrome, Matte Black, Brushed Nickel, Gun Metal and Brushed Gold, with five marble handle choices across the range. Team it with the matching Serenity showers to finish the look.

Specifications

WELS water efficiency: 5 Star
WELS water consumption: 5L/min
WELS registration number: T44268
Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Cartridge
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Spout reach: 220mm
Fixing Distance 102mm
Round plate diametre: Ø 60mm
Warranty: 25 Years

What's In The Box

1x Spout
1x Backplate
2x Handwheels
1x Installation Kits
1x body

Downloads

Download the specification sheet below:

Nero Serenity Wall Basin Set 220mm Spout With Marquina Black Handle Brushed Bronze

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Worn mixer dripping on the vanity, or fitting out a brand new basin? The Nero Bianca Basin Mixer in Chrome handles either job, and it suits a modern bathroom, kitchen or laundry. It's solid brass with a chrome finish, so it takes daily use and holds its look. Inside, a ceramic disc cartridge gives you smooth, reliable control of temperature and flow. A genuine Neoperl aerator keeps the stream steady and even. It's WELS 4.5 star rated at 6 LT/MIN, so you use less without thinking about it. The slim profile keeps the benchtop clean and simple, which is half the battle in a small bathroom.

• Solid brass body with a quality chrome finish, made to last through everyday wear.
• Ceramic cartridge for smooth operation and dependable temperature control.
• Neoperl aerator for a consistent, even flow and less splashing.
• Strong water rating, so you save water and money without changing how you wash up.
• Sleek, modern design that works across the bathroom, kitchen or laundry.

Also available in Brushed Rose Gold, Matte Black, Brushed Nickel, Gun Metal or Brushed Gold.

Check your basin's tap hole size before ordering, or ask your plumber to confirm the fit.

Team it with the matching Bianca collection to finish the look.

WELS & Watermark Certification

• WELS 4.5 star rated
• 6 LT/MIN
• WELS Registration No: T40948
• All Nero Tapware products are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

• 1 x Basin Mixer
• 1 x Installation Instructions
• 1 x Install Kit

Downloads

Download the specification sheet below:

Nero Bianca Basin Mixer Chrome

Download the installation instructions below:

Nero Bianca Basin Mixer Chrome

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Basin or bath, one mixer does the job. The Nero Mecca Wall Basin/Bath Mixer Swivel Spout 225mm Matte Black is a wall-mounted set, so it's a practical pick whether you're replacing a tired old wall set or plumbing a new bathroom. The 225mm swivel spout gives you room to move and fills with ease. Single-lever action keeps temperature and flow simple to manage. Under the matte black finish sits solid brass and a ceramic cartridge, which means smooth operation and no drips. It's WELS 5 Star rated at 6L/Min, so it's kind to the water bill. Designed in Australia with a 15 year warranty behind it: confidence long after your plumber has walked out the door.

• Solid brass construction stands up to daily use, for years of reliable service
• Ceramic cartridge delivers smooth, drip-free control of temperature and flow
• 225mm swivel spout moves out of the way, which makes filling a basin or bath easy
• Matte black finish suits a modern bathroom and pairs cleanly with dark or neutral fittings
• Watermark certified, so it meets Australian plumbing requirements
• 15 year warranty gives you long-term peace of mind on your purchase
• Also available in Brushed Bronze, Brushed Gold, Brushed Nickel, Chrome, Gun Metal and Matte White

This one's wall-mounted, so plan the in-wall rough-in with your plumber before you order and check the spout height and position suit your setup. Need a hand?

Team it with matching Nero showers and accessories to finish the look. Near the coast? Have a look at Nero's Zen range, built from Marine Grade Stainless Steel and available in all colours.

Specifications

WELS water efficiency: WELS 5 Star rated
WELS water consumption: 6L/Min
WELS registration number: T41781
Watermark certification: WM-060073, All Nero Tapware products are Watermark Certified
Construction material: Brass
Finish/coating: Electroplating
Operating Pressure: 150 - 500kPa
Spout length: 223mm
Spout Height: 81.2mm
Spout function: Swivel
Warranty: 15 years

What's In The Box

1 x Wall Basin/Bath Mixer Swivel Spout 225mm
1 x Installation Kit
1 x Installation Instructions

Downloads

Download the specification sheet below:

Nero Mecca Wall Basin/Bath Mixer Swivel Spout 225mm Matte Black

Download the installation instructions below:

Nero Mecca Wall Basin/Bath Mixer Swivel Spout 225mm Matte Black

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Nowhere to hang a towel? The Nero Classic Robe Hook in Chrome sorts that out, whether you're adding one or replacing a hook that's given up. It's made from 304 Stainless Steel, so it copes with the damp and holds its finish over the years. The polished Chrome pairs easily with most tapware and accessories, which makes it a simple match for the fittings you've already got. Good pick for your own bathroom or ensuite, and just as sensible in a rental. There's a 10 year warranty behind it: quality at a fair price. Your towel finally has a home.

• Made from 304 Stainless Steel, so it resists corrosion and lasts in a wet environment
• Bright Chrome finish that pairs easily with existing taps and accessories
• Holds towels or a robe to keep your bathroom tidy and organised
• Covered by a 10 year warranty for peace of mind

Also available in Brushed Nickel and Matte Black to suit your other fittings.

Specifications

• Material construction: 304 Stainless Steel
• Finish/coating: Electroplating
• Warranty: 10 years

What's In The Box

1x Classic Robe Hook

Downloads

Download the specification sheet & installation guide below:
Nero Classic Robe Hook Chrome

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Want the benchtop clear and the plumbing tucked out of sight? The Nero Serenity Wall Basin Set 220mm Spout With Marquina Black Handle Chrome does exactly that. It's wall-mounted, so the vanity stays uncluttered and the pipework sits behind the wall. The 220mm spout suits most basin setups, which makes it a practical pick whether you're swapping out an older wall set or fitting a new bathroom. Nero fuses natural Marquina marble handles with metalwork for a build that takes daily use, and every stone handle carries its own veining and texture. No two are quite the same. The chrome finish is durable and wipes clean. WELS 5 Star rated at 5L/min, designed in Australia, lead-free and backed by a 25 year warranty: quality you can trust at a fair price.

• 220mm spout reaches comfortably over the basin, keeping splashing down and everyday use easy.
• Wall-mounted design frees up bench space and keeps the vanity uncluttered.
• Natural marble handle fused with metal for strength, so each set is unique in its veining.
• Lead-free composition for cleaner water at the tap.
• Durable, high-quality chrome finish that wipes clean and holds up over time.
• Designed in Australia and backed by a 25 year warranty for long-term peace of mind.

Wall sets need the rough-in plumbing set at the right spacing, so check your existing outlets or have your plumber confirm before ordering.

Also available in Matte Black, Brushed Nickel, Brushed Bronze, Gun Metal and Brushed Gold.

Team it with the matching Serenity showers to finish the look.

Specifications

WELS water efficiency: 5 Star
WELS water consumption: 5L/min
WELS registration number: T44268
Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Cartridge
Finish/coating: Electroplating
Operating pressure: 150 - 500 kPa
Spout reach: 220mm
Fixing Distance 102mm
Round plate diametre: Ø 60mm
Warranty: 25 Years

What's In The Box

1x Spout
1x Backplate
2x Handwheels
1x Installation Kits
1x body

Downloads

Download the specification sheet below:

Nero Serenity Wall Basin Set 220mm Spout With Marquina Black Handle Chrome

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping out a tired hand shower, or fitting out a new bathroom from scratch? The Nero Mecca Shower On Bracket With Air Shower II in Gun Metal is a practical hand shower and bracket set-up that handles either job. The hand shower gives you easy control day to day, and the Air Shower II technology mixes air into the water for a strong, high-pressure spray. It's solid brass underneath, finished with a durable skin in a gun metal colour that holds its look over time. WELS 3 star rated at 9L/Min and WaterMark certified. Designed in Australia and backed by a 15 year warranty, so you can install it and stop thinking about it.

• Air Shower II technology draws in air for a powerful spray, so you get a satisfying shower without wasting pressure
• Hand shower on a bracket, which makes everyday use and cleaning simple
• Solid brass construction with a quality durable skin, so it stands up to daily use
• Gun metal finish for a clean, modern look that suits most bathrooms
• Designed in Australia and covered by a 15 year warranty for long-term peace of mind

Living near the coast? Consider Nero's Zen range, made from Marine Grade Stainless Steel and available in all the same colours.

Team it with the matching Mecca tapware and accessories to complete the look.

Specifications

WELS water efficiency: WELS 3 star rated
WELS water consumption: 9L/Min
WELS registration number: S17298
Watermark certification: WM-060093, All Nero Taps are Watermark Certified
Construction material: Brass
Spray options: Multiple
Finish/coating: PVD
Operating pressure: 150 - 500kPa
Projection: 80mm
Head diameter: 130mm
Warranty: 15 years

What's In The Box

• 1 x Hand Shower (Built-in Check Valve)
• 1 x Shower Bracket
• 1 x Shower Hose

Downloads

Download the specification sheet below:

Nero Mecca Shower On Bracket With Air Shower II Gun Metal

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Under the counter or over it? The Caroma Liano II 580mm Pill Under/Over Counter Basin in White lets you decide on the day, which makes it a handy pick whether you're swapping out a tired basin or fitting a new vanity. The pill shape and thin rim keep the profile clean and modern. It's made from premium fine fire clay, so it shrugs off the knocks a family bathroom hands out. The glossy white ceramic is non-porous and stain-resistant, so a quick wipe is all it asks for. Australian designed and engineered, with a 20 year warranty behind it.

• Premium fine fire clay construction for a durable basin that resists impact better than standard ceramic
• Thin rim design keeps the look sleek and modern on any vanity
• Under or over counter mounting, so it works with a range of benchtop setups
• Smooth, non-porous glossy white ceramic surface that stays stain-resistant and easy to clean
• Supplied with a colour matched ceramic pop-up plug and waste, so there's nothing extra to buy
• Australian designed and engineered, covered by a 20 year warranty

Metallic wastes are available separately from the Urbane II range if you'd prefer a different look. Also available in Matte White.

Check your benchtop cut-out and mounting method before ordering, or ask your plumber.

Specifications

• Tap holes: None
  
• Overflow: Non-overflow only
  
• Material: Fine Fire Clay
  
• Plug & Waste: Matching ceramic pop-up p&w included
• Depth: 125mm
• Bowl Capacity: 6.7L
• Length: 580mm
• Width: 330mm
• Height above basin: 12mm (over counter installation)

What's In The Box

Downloads

Caroma Liano II 580mm Pill Under/Over Counter Basin

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

New vanity going in, or just a tired old mirror coming down? The Ingrain Timber Framed Arch Mirror 600mm x 1000mm is a simple way to finish the job. The arch shape works with plenty of looks, so it settles in whether your space leans classic or modern. The frame is natural timber in an ash colour with a soft, rounded profile that pairs neatly with Ingrain vanities. The glass is 5mm copper-free, so it holds up to bathroom moisture and humidity over the years. At 600mm x 1000mm it suits most rooms. It mounts with a simple screw-fixed method, which a plumber or a handy DIYer can sort in an afternoon. Mirrors cop a lot of steam and not much thanks, so it's worth buying one that lasts.

• 5mm copper-free glass resists corrosion in humid bathroom conditions, so it lasts longer
• Natural ash-coloured timber frame matches Ingrain vanities for a coordinated look
• Soft, rounded frame profile gives a clean, understated finish
• Arch shape fits a range of styles, from traditional to contemporary
• Screw-fixed wall mounting keeps installation simple and secure
• 600mm x 1000mm size suits most bathroom layouts

Also available in round and rectangular designs.

Check your wall type and fixings before mounting, or ask your plumber to fit it.

Specifications

• Overall width: 600mm
• Overall height: 1000mm
• Overall depth: 31mm
• Orientation: Portrait only
• Wall mounting: Screws and hangers
• Installation: Wall hangers

What's In The Box

1 x Timber framed mirror
1 x Installation & owners guide

Downloads

Download the specification sheet below:
Ingrain Timber Framed Arch Mirror 600mm x 1000mm

Download the Ingrain Mirrors product manual below:
Ingrain Mirrors Installation and Owner Guide

Warranty

Ingrain guarantee that all products sold are free from manufacturing faults and defects with a *5 year warranty from the date of original delivery on vanities and shaving cabinets and 3 year repair or replacement warranty on Framed and LED Mirrors.

We use only the highest quality materials. Combining traditional craftsmanship and modern technology, we aim to make furniture that will last a lifetime when used as intended.

Natural environmental factors will affect the condition of furniture which lead to cupping, timber splitting, shrinkage, expansiona nd timber finish discoloration which unfortunately cannot be warranted.

*Cabinets (vanities, tallboys & ensembles, shaving cabinets excluding mirror): 5 year repair or replacement, 12 months on shaving cabinet mirrors.

Vanity tops: 5 years replacement 

Framed & LED Mirrors: 3 year repair or replacement

PLEASE NOTE
While we put great care and precision into crafting your item(s) according to your expectations, it is important to note that we primarily work with natural materials such as timber. The natural properties of timber, including its colour, features and grain can significantly influence the final appearance of the product and may vary from what you may have seen or anticipated. Additionally, our finishing process may involve filling resin holes and addressing imperfections in the natural timber. This is done not only to enhance the overall quality but also to minimise our environmental footprint and make the most efficient use of the material. We adhere to industry standard practices when addressing these imperfections, ensuring that each product meets our quality control standards before it leaves our warehouse.

Variations in timber colour, graining and features are not considered a warranty issue.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Leaking hand shower dragging down an otherwise decent shower? The Phoenix Vivid Slimline SS 316 Microphone Hand Shower in Stainless Steel is a straight swap, no ripping into your plumbing. It fits onto existing 1/2" plumbing with a drill-free installation, so most replacements are quick work. The single-function hand piece has a 24mm diameter head, and the hose wipes clean easily. It's made in 316 Stainless Steel, which means it holds the edge over in coastal spaces where salt air chews through lesser finishes. Vivid Slimline has been a Phoenix favourite for years, with five colours across tapware, accessories and kitchen tapware. There's a 15 year warranty behind it too: quality you can trust at a fair price.

• Drill-free installation onto existing 1/2" plumbing, which keeps a straight replacement simple
• 316 Stainless Steel construction, so it holds up in coastal spaces where salt air is a factor
• 24mm diameter head with a single-function hand piece for reliable everyday use
• Easy clean hose that keeps limescale and grime under control
• Part of a five-colour range covering bathroom tapware, accessories and kitchen tapware
• 15 year warranty for long-term peace of mind

Check your existing hose connection before ordering. Need a hand? Ask your plumber to confirm.

Team it with the matching Phoenix Vivid Slimline accessories and bathroom tapware for a consistent look.

Specifications

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages