Basin Mixers

One handle, one easy movement, and the water's set exactly how you want it. That's the appeal of the Nero Serenity Progressive Basin Mixer Arc Spout With Rome Travertine Handle in Brushed Bronze. The progressive cartridge sets flow and temperature together, so it's simple to use day to day. The arc spout keeps a steady, controlled stream over the basin. Build quality is a real strength here: genuine Rome Travertine stone paired with solid metalwork for lasting durability. Each stone handle carries its own natural veining and texture, so no two are quite the same. Nobody else will have yours. The lead-free composition and hard-wearing Brushed Bronze finish hold up over years of use, and it's WELS 5 Star rated at 5L/min. Designed in Australia, with a 25 year warranty behind it.

• Progressive mixer operation for easy one-hand control of temperature and flow, handy for everyday washing
• Natural Rome Travertine stone handle fused with modern metalwork, giving you a unique, durable piece with its own veins and texture
• Lead-free composition, a cleaner choice for your drinking and washing water
• Brushed Bronze finish is durable and high quality, built to keep its look over time
• WaterMark certified (WM-060073), so it meets Australian plumbing requirements
• Designed in Australia and supported by a 25 year warranty, so you can buy with confidence

The Serenity range includes five stone handle options across six metal finishes, and this mixer is also available in Chrome, Matte Black, Brushed Nickel, Gun Metal and Brushed Gold.

Team it with the matching Serenity showers to finish the look. Need a hand? Your plumber can confirm your basin set-out before you order.

Specifications

WELS water efficiency: 5 Star
WELS water consumption: 5L/min
WELS registration number: T44216
Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Cartridge
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Overall height:  210mm
Spout height:  130mm
Spout reach: 135mm
Handle length: Ø 60mm
Distance from spout to handle: 130mm
Warranty: 25 Years

What's In The Box

1x Spout
1x Handwheel
1x Inlet Body
3x Flexible Hoses
1x Installation Kits

Downloads

Download the specification sheet below:

Nero Serenity Progressive Basin Mixer Arc Spout With Rome Travertine Handle Brushed Bronze

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping out a tired basin tap, or fitting out a brand new vanity? The Nero Serenity Progressive Basin Mixer Arc Spout With Rome Travertine Handle in Chrome handles either job. The arc spout gives you a smooth, controlled flow. The progressive cartridge sets both temperature and volume from a single lever, so daily use is simple. Build quality is the strong point here: natural Rome Travertine stone paired with solid metalwork, so it holds up over time. Every stone handle has its own veining and texture, which means no two are quite the same. The lead-free composition suits modern plumbing standards, and it's WELS 5 Star rated at 5L/min. Chrome keeps things clean and easy to match. Backed by a 25 year warranty.

• Progressive single-lever cartridge for easy one-handed temperature and flow control, handy when your hands are full
• Rome Travertine stone handle fused with the metal body, so every mixer is one of a kind and built to last
• Lead-free composition that meets current plumbing requirements
• Durable, high-quality chrome finish that's simple to keep looking sharp
• Designed in Australia by Nero Tapware
• Supported by a 25 year warranty for long-term confidence

The Serenity range spans five marble handle options plus a metal handle across six finishes, so check the handle and finish suit your basin before ordering. Need a hand? Ask your plumber.

Also available in Matte Black, Brushed Nickel, Brushed Bronze, Gun Metal and Brushed Gold.

Team it with the matching Serenity showers to finish the look.

Specifications

WELS water efficiency: 5 Star
WELS water consumption: 5L/min
WELS registration number: T44216
Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Cartridge
Finish/coating: Electroplating
Operating pressure: 150 - 500 kPa
Overall height:  210mm
Spout height:  130mm
Spout reach: 135mm
Handle length: Ø 60mm
Distance from spout to handle: 130mm
Warranty: 25 Years

What's In The Box

1x Spout
1x Handwheel
1x Inlet Body
3x Flexible Hoses
1x Installation Kits

Downloads

Download the specification sheet below:

Nero Serenity Progressive Basin Mixer Arc Spout With Rome Travertine Handle Chrome

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

One lever for temperature and flow, and a handle cut from real stone. The Nero Serenity Progressive Basin Mixer Arc Spout with Rome Travertine Handle in Brushed Gold is a smart pick when you're fitting out or refreshing a basin. The arc spout keeps the flow smooth and controlled. The progressive cartridge means one movement does the lot, so it's simple to use every day. Natural stone is fused with the metalwork, which means each Rome Travertine handle carries its own veining and texture. No two the same, so yours is one of a kind. The build is lead-free, the finish is hard-wearing, and it's designed in Australia. WELS water efficiency: 5 Star, with WELS water consumption: 5L/min. Backed by a 25 year warranty: quality you can trust at a fair price.

• Progressive mixer handles temperature and flow through one lever, for simple, comfortable control at the basin
• Natural stone travertine handle paired with modern metalwork, so every piece is unique in its veins and texture
• Lead-free composition, a sound choice for your drinking water
• Durable, high-quality Brushed Gold finish that holds up to daily use
• Designed in Australia and backed by a 25 year warranty, so you can buy with confidence

Progressive mixers behave differently to standard mixers, so check with your plumber if you're unsure about your setup.

Also available in Chrome, Matte Black, Brushed Nickel, Brushed Bronze and Gun Metal. Team it with the matching Serenity showers to complete the look.

Specifications

WELS water efficiency: 5 Star
WELS water consumption: 5L/min
WELS registration number: T44216
Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Cartridge
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Overall height:  210mm
Spout height:  130mm
Spout reach: 135mm
Handle length: Ø 60mm
Distance from spout to handle: 130mm
Warranty: 25 Years

What's In The Box

1x Spout
1x Handwheel
1x Inlet Body
3x Flexible Hoses
1x Installation Kits

Downloads

Download the specification sheet below:

Nero Serenity Progressive Basin Mixer Arc Spout With Rome Travertine Handle Brushed Gold

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Natural stone on a basin mixer? The Nero Serenity Progressive Basin Mixer Arc Spout With Rome Travertine Handle in Brushed Nickel puts a real stone handle on top of the metalwork, so every one carries its own veins and texture. Yours won't look quite like anyone else's. The arc spout gives you a smooth, controlled flow, and the progressive cartridge sets temperature and volume in one easy movement. It's built lead free with a brushed nickel finish that holds up over time. WELS 5 star rated at 5 litres a minute, so it's kind to the water bill. Designed in Australia and backed by a 25 year warranty: quality you can trust at a fair price.

• Progressive mixer operation adjusts temperature and flow in a single action, so day-to-day use stays simple
• Rome Travertine stone handle fused with modern metalwork for durability, and no two pieces look exactly the same
• Lead free composition keeps your water supply clean
• Durable, high-quality brushed nickel finish that holds up over time
• Designed in Australia to suit local bathrooms
• Supported by a 25 year warranty for real peace of mind

Check your basin tap hole size before ordering, or ask your plumber to confirm the fit.

Also available in Chrome, Matte Black, Brushed Bronze, Gun Metal and Brushed Gold, with five marble handle choices and a Metal Handle option across the Serenity range. Team it with the matching Serenity showers to finish the look.

Specifications

WELS water efficiency: 5 Star
WELS water consumption: 5L/min
WELS registration number: T44216
Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Cartridge
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Overall height:  210mm
Spout height:  130mm
Spout reach: 135mm
Handle length: Ø 60mm
Distance from spout to handle: 130mm
Warranty: 25 Years

What's In The Box

1x Spout
1x Handwheel
1x Inlet Body
3x Flexible Hoses
1x Installation Kits

Downloads

Download the specification sheet below:

Nero Serenity Progressive Basin Mixer Arc Spout With Rome Travertine Handle Brushed Nickel

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping out a worn basin tap, or fitting out a brand new vanity? The Phoenix Arlo Basin Mixer in Brushed Nickel handles either job. The sculptural shape suits most modern bathrooms without fuss. Brushed nickel gives you a soft, low-key look, and it hides fingerprints and marks well. It's built from lead-free brass, so it's made to outlast the bathroom around it and stand up to years of daily use. It's WELS 6 star rated at 4.5LT/MIN too, which is kind to the water bill. Designed in Australia by the Phoenix team, who most recently picked up three iF Product Design Awards. Fair to say they know their way around a mixer.

• Lead-free brass construction that holds up to years of use, so it keeps performing long after install
• Sculptural form that pairs neatly with modern bathroom styling and works across a range of vanity setups
• Brushed nickel finish for a soft, understated look that's easy to live with day to day
• Designed in Australia by the Phoenix design team, recent winners of three iF Product Design Awards, so the detailing is well considered
• WaterMark certified like all Phoenix taps, so it meets Australian plumbing requirements

Check your basin tap hole size before ordering, or ask your plumber to confirm it fits.

WELS & Watermark Certification

• WELS 6 star rated
• 4.5LT/MIN
• WELS Registration No: T29175 (V)
• All Phoenix Taps are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

One handle, one movement, hot and cold sorted. The Nero Serenity Progressive Basin Mixer Arc Spout With Rome Travertine Handle in Matte Black is a smart pick when you're replacing a tired basin tap or fitting out a new bathroom. The arc spout gives you a smooth, steady flow. The progressive cartridge sets temperature and volume together, so it's easy to use with wet hands. Then there's the handle: real Rome Travertine fused with metalwork, so the veining and texture on yours won't be on anyone else's. Designed in Australia with a lead-free composition, it's built to hold up to daily use. It's WELS 5 star rated at 5 litres a minute, and there's a 25 year warranty behind it.

• Progressive cartridge controls both temperature and flow in one action, which makes everyday use simple
• Rome Travertine handle uses genuine natural stone fused with metal, so no two mixers look exactly alike
• Lead-free composition for water you can trust from the tap
• Designed in Australia and finished to a durable, high standard for long-term reliability
• Matte Black finish suits modern bathrooms and pairs neatly with other black fittings
• Backed by a 25 year warranty

Check your basin tap hole size before ordering, or ask your plumber to confirm it suits your setup.

Also available in Chrome, Brushed Nickel, Brushed Bronze, Gun Metal and Brushed Gold. Team it with the matching Serenity showers to finish the look.

Specifications

WELS water efficiency: 5 Star
WELS water consumption: 5L/min
WELS registration number: T44216
Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Cartridge
Finish/coating: Electroplating
Operating pressure: 150 - 500 kPa
Overall height:  210mm
Spout height:  130mm
Spout reach: 135mm
Handle length: Ø 60mm
Distance from spout to handle: 130mm
Warranty: 25 Years

What's In The Box

1x Spout
1x Handwheel
1x Inlet Body
3x Flexible Hoses
1x Installation Kits

Downloads

Download the specification sheet below:

Nero Serenity Progressive Basin Mixer Arc Spout With Rome Travertine Handle Matte Black

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Leaking basin tap starting to test your patience? The Dorf Kip Basin Mixer in Black is a straightforward swap, whether you're refreshing an ensuite or fitting out an investment property. Clean lines and a smooth, curved shape suit most modern basins, and the black finish holds up well to everyday use. Behind the simple looks is clever engineering built to last, so you get well-made tapware without paying over the odds. It's WELS 6 star rated at 4.5 litres a minute, which is kind to your water use. Solid, dependable and easy to live with. The Kip range is quality you can trust at a fair price.

• 6 star WELS rating for strong water savings, which helps keep your bills down
• Silicone aerator resists calcium and limescale build-up, so cleaning stays quick and simple
• Smooth, curved minimalist design that fits neatly with most modern basin styles
• Durable construction backed by clever engineering for long-lasting, reliable use

Check your basin tap hole size and water pressure before ordering, or ask your plumber to confirm it suits your setup.

Team it with the matching Dorf Kip accessories to finish the look.

WELS & Watermark Certification

• WELS 6 star rated
• 4.5 LT/MIN
• WELS Registration No: T18128
• All Dorf Taps are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

• 1 x Basin Mixer
• 1 x Installation Instructions

Warranty

Dorf products are covered by warranties of up to 20 Years*

Dorf products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Showers

• Showers – 20 years replacement product; 1 year parts, finishes & labour

Taps, Outlets & Mixers

• Taps / Outlets / Mixers – 20 years (Body & Tapware Engine*)
• Ceramic Disc Spindles – 1 year (3 piece tapware only)
• Copper Jumper Valves – 1 year (3 piece tapware only)
• Plastic Jumper Valves – 3 months (3 piece tapware only)
• Finishes – 1 year
• Pull down / out hoses – 1 year
• Spray heads – 1 year
• Spare parts – 1 year (replacement only)

*Tapware engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.

Bathroom Accessories

• Accessories – 5 years replacement product; 1 year labour, finishes, wall fixing & mounting brackets

For After Sales & Service enquiries you can contact Dorf directly on 13 14 16 for assistance.

To view the Dorf Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Tall basin, and a tap that needs to clear the bowl? The Caroma Urbane II Lead Free Tower Basin Mixer in Matte Black is a straightforward upgrade for a basin that needs a fresh, reliable tap. The tower profile and slim lines suit most modern basins, so it works whether you're replacing a worn mixer or fitting out a new bathroom. The lead free brass body handles daily use, and the electroplated matte black finish is made to hold its look over the years. It's WELS 6 star rated at 4.5 litres a minute, which is kind to the water bill. Every Caroma mixer is 100% leak tested before it leaves the factory, so you can bet it'll seal properly once your plumber has it in. Also available in PVD brushed brass, brushed nickel, gunmetal, and chrome.

• Lead free brass body construction stands up to everyday use and gives you clean, safe water at the tap
• 25mm ceramic disc cartridge keeps the action smooth and stops drips, so there's less maintenance down the track
• European SoftPEX hose resists impurities that can taint the taste or odour of your water, and it's built for a long working life
• Concealed aerator with adjustable stream direction lets you set the flow the way you like it
• Electroplated matte black finish is designed to last the test of time without fading or wearing
• WaterMark certified, like all Caroma taps, so it meets Australian plumbing requirements

Check your basin's tap hole size and your bench clearance before ordering. Need a hand? Ask your plumber to confirm the fit.

Team it with the matching Caroma Urbane II range to complete the look across your basins, bath and toilet suites.

WELS & Watermark Certification

• WELS 6 star rated
• 4.5 LT/MIN
• WELS Registration No: T36465
  
• All Caroma Taps are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Downloads

Download the installation instructions below:

Caroma Urbane II Lead Free Tower Basin Mixer Matte Black

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Fitted an above-counter basin and found your old mixer sits too low? The Phoenix Cromford Vessel Mixer in Matte Black is made for the job. The extended body height gives you clearance to reach over a vessel basin comfortably. Inside sits a 25mm ceramic cartridge with a 15 year warranty behind it, so you get smooth, reliable operation for years. The lead-free composition and durable finish stand up to everyday use and keep looking sharp. It's WELS 6 star rated at 4.5l/min too. Pared back and uncomplicated, the Cromford design suits everything from a modern farmhouse to an industrial-style space. A straightforward swap for your plumber, and quality you can trust at a fair price.

• Extended body height that clears an above-counter basin, so the spout sits at a practical height over the bowl
• 25mm ceramic cartridge with a 15 year warranty, giving you smooth, drip-free control and long-term peace of mind
• Cold start cartridge with the lever in the centre position, which draws cold water first to save energy on quick uses
• Lead-free composition for cleaner water at the tap
• Durable, high-quality Matte Black finish that stands up to daily wear
• International award-winning design that keeps things simple and clean

Made for above-counter basins, so check your basin setup suits a vessel mixer. Need a hand? Ask your plumber before ordering.

Team it with matching showers and accessories from the Cromford range to complete the look.

Specifications

WELS water efficiency: 6 star
WELS water consumption: 4.5l/min
WELS registration number: T41518
Watermark certification: All Phoenix taps are Watermark Certified
Construction material: Lead free brass
Operating mechanism: 25mm ceramic cartridge
Finish/coating: Electroplated
Operating pressure: 150 - 500kPa
Overall height: 292mm
Height to spout: 220mm
Spout reach: 153mm 

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Worn basin tap dripping, or fitting out a brand new vanity? The Caroma Urbane II Lead Free Basin Mixer in Brushed Nickel handles either job. It works in bathrooms, kitchens and laundries, with a slim contemporary shape and European design behind it. The body's durable lead free brass. Inside, a superior 25mm ceramic disc cartridge keeps the handle smooth and helps stop drips. Every Caroma tap is 100% leak tested, so you can install with confidence. It's WELS 6 star rated at 4.5 litres a minute, which is kind to the water bill. The PVD brushed nickel finish is built to hold up over years of daily use, and it looks good doing it.

• Lead free brass body for a solid, long-lasting fitting that stands up to everyday use
• Superior 25mm ceramic disc cartridge eliminates drips and cuts down on maintenance, with 100% leak testing on every unit
• European SoftPEX hose for superior durability and a longer life, free from impurities that could affect the taste or odour of your water
• Concealed aerator with adjustable stream direction, so you can point the flow where you want it
• Quality PVD brushed nickel finish that keeps its look over time
• Also available in PVD brushed brass, gunmetal, and electroplated matte black and chrome

Check your basin tap hole size before ordering, or ask your plumber to confirm it fits.

Team it with the matching Caroma Urbane II range to keep your finishes consistent across the bathroom.

WELS & Watermark Certification

• WELS 6 star rated
• 4.5 LT/MIN
• WELS Registration No: T36463 (V)
  
• All Caroma Taps are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Downloads

Download the installation instructions below:

Caroma Urbane II Lead Free Basin Mixer Brushed Nickel

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

A lever you can work with one hand, or an elbow, matters more than most people realise. The Nero Mecca Care Basin Mixer in Matte White has an extended care-style handle, so setting temperature and flow is simple. That makes it ideal for accessible bathrooms, and for anyone who'd rather not wrestle with a fiddly tap. It's solid brass under a durable matte white skin, built to hold its finish through years of daily use. The ceramic disc cartridge keeps control smooth, and it can be adjusted to limit water temperature and flow, which helps save energy. WELS 5 Star Rated at 5L/Min. Designed for mains pressure, with a 15 year warranty behind it.

• Extended lever handle that's easy to grip and turn, ideal for accessible bathrooms
• Solid brass body with a quality durable finish, so it wears well through years of everyday use
• Ceramic disc cartridge for smooth operation, with adjustable temperature and flow settings to cut energy use
• Strong water rating, so you use less without thinking about it
• Suitable for mains pressure installation
• Covered by a 15 year warranty for long-term peace of mind

Suited to mains pressure systems, so check your setup or ask your plumber before ordering.

Also available in Chrome, Matte Black, Brushed Nickel, Gun Metal, Brushed Gold and Brushed Bronze. Team it with the matching Nero range to complete the look. If you're in a coastal area, consider Nero's Zen range, made from Marine Grade Stainless Steel and available in all colours.

Specifications

WELS water efficiency: WELS 5 Star Rated
WELS water consumption: 5L/Min
WELS registration number: T43209
Watermark certification: WM-060073, All Nero Tapware products are Watermark
Construction material: Brass
Finish/coating: Powder Coating
Operating pressure: 150 - 500kPa
Overall height: 157.7mm
Spout reach: 124.5mm
Height to spout: 77.1mm
Overall length: 180.8mm
Handle length: 139mm
Warranty: 15 years

What's In The Box

1 x Basin Mixer
2 x Flexible Hoses
1 x Thread and Locking Screw Set

Downloads

Download the specification sheet below:
Nero Mecca Care Basin Mixer Matte White

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Dripping basin tap on the to-do list? The Caroma Contura II Basin Mixer in Matte Black is a straight swap for tired or leaking basin tapware, and a solid pick when you're fitting out a new bathroom. It's Australian designed and engineered, built from lead-free brass (0.25% lead as per Lead Free WaterMark certification), so it stands up to daily use. The matte black finish suits modern basins and keeps things looking sharp. With a 6-star WELS rating and a 4.5L/min flow rate, it helps trim water and energy use without giving up performance. Every Caroma mixer is 100% leak tested before it leaves the factory, so the only surprise on install day is how quickly it's done. Backed by a 20 year warranty. That's quality you can trust at a fair price.

• 6-star WELS rating with a 4.5L/min flow rate, so you save on water and energy every time you use it
• Made from lead-free brass, which means a hard-wearing body suited to everyday duty
• Concealed aerator with adjustable stream direction, so you can point the flow where you want it
• SoftPEX hoses for longer life and durability, free from impurities
• 100% leak tested by Caroma, giving you confidence it's ready to install
• 20 year warranty for long-term peace of mind

Check your basin tap hole size before ordering, or ask your plumber to confirm it suits.

Also available in Chrome, Brushed Bronze, Brushed Brass and Brushed Nickel. Team it with the matching Contura Bathroom Collection to complete the look.

Specifications

WELS water efficiency: WELS 6 star rated
WELS water consumption: 4.5L/min
WELS registration number: T42660
Construction material: Brass
Finish/coating: Electroplated
Operating pressure: 150 - 1000kPa
Overall height: 188mm
Height to spout: 108mm
Spout reach: 120mm
Warranty: 20 Years

What's In The Box

1 x Caroma Contura II Basin Mixer - Matte Black
1 x Installation Instruction

Downloads

Download the installation guide below:

Caroma Contura II Basin Mixer Installation Guidelines

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Got a tall basin or an above-counter bowl that your old tap can't clear? The Caroma Contura II Tower Basin Mixer in Brushed Brass sorts that out. The tower spout gives you the extra height, and it's a straightforward swap for a tired or leaking basin tap. It's Australian designed and engineered, built from lead free brass with just 0.25% lead as per Lead Free Watermark certification. The PVD finish holds its look and stands up to daily use. WELS 6 star rated at 4.5L/min, so your water and energy bills stay in check. Every Caroma mixer is 100% leak tested before it leaves the factory, and this one's backed by a 20 year warranty. Fit it and forget it.

• WELS 6 star rated at 4.5L/min, so you save water without a weak flow.
• Tower spout height clears taller basins and above-counter bowls.
• Concealed aerator with adjustable stream direction lets you point the water where you want it.
• Lead free brass body (0.25% lead as per Lead Free Watermark certification) for safe, healthy drinking-quality water.
• PVD finish resists wear and tarnish, keeping the brushed brass looking sharp for years.
• SoftPEX hoses give longer life and stay free from impurities, which means fewer worries down the track.
• Australian designed and engineered, and every mixer is 100% leak tested before dispatch.
• Covered by a 20 year warranty for lasting peace of mind.

Check your basin's tap hole size and available bench clearance before ordering. Need a hand? Ask your plumber to confirm the fit.

Also available in Chrome, matte black, brushed bronze and brushed nickel. Team it with the matching Contura Bathroom Collection to complete the look.

Specifications

WELS water efficiency: WELS 6 star rated
WELS water consumption: 4.5L/min
WELS registration number: T42661
Construction material: Brass
Finish/coating: PVD
Operating pressure: 150 - 1000kPa
Overall height: 300mm
Height to spout: 222mm
Spout reach: 154mm
Warranty: 20 Years

What's In The Box

1 x Caroma Contura II Tower Basin Mixer - Brushed Brass
1 x Installation Instruction

Downloads

Download the installation guide below:

Caroma Contura II Tower Basin Mixer Installation Guidelines

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Dripping basin tap finally worn out? The Caroma Luna II Mid Basin Mixer in Brushed Brass is a straightforward swap, and a solid choice for a new vanity too. The mid-height spout suits most basins, so it's comfortable to use every day. It's built from Lead Free brass* for strength and corrosion resistance, and every Caroma tapware unit is 100% leak tested before it leaves the factory. The Brushed Brass finish is made to hold up against wear over the long haul. With a WELS 6 star rating and a 4.5L/min flow rate, it keeps water and energy use down without fuss. Australian designed and engineered, with a 20 year warranty behind it. That's a long time to be confident in a tap.

• WELS 6 star flow rate at 4.5L/min, so you save on water and energy every time you turn it on
• Lead Free brass* construction that resists corrosion and stands up to daily use
• Concealed aerator with adjustable stream direction, which lets you set the flow to suit your basin
• 100% leak tested by Caroma, giving you confidence it won't drip once it's installed
• Australian designed and engineered for local conditions and fittings
• 20 year warranty for long-term reassurance

Check your basin tap hole and bench thickness before ordering. Need a hand? Your plumber can confirm.

Also available in Chrome, Black and Brushed Nickel.

Specifications

WELS water efficiency: 6 star WELS rated
WELS water consumption: 4.5L/min
WELS registration number: T44976
Watermark certification: All Caroma Taps are Watermark Certified
Construction material: Lead Free brass
Operating mechanism: 25mm ceramic disc cartridge
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Spout reach: 123mm
Spout height: 176mm
Overall height: 233mm
Warranty: 20 years

What's In The Box

1x Basin Mixer

Downloads

Download the installation instructions below:
Caroma Luna II Mid Basin Mixer - Brushed Brass

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping out a tired basin tap, or fitting out a brand new vanity? The Nero Serenity Progressive Basin Mixer Arc Spout With Rome Travertine Handle in Gun Metal earns its spot. The arc spout gives you a smooth, steady flow, and the progressive cartridge sets both temperature and volume with one lever, so everyday use stays simple. Quality metalwork meets a genuine Rome Travertine natural stone handle, which means every piece carries its own veining and texture. No two are quite the same, so yours is a one-off. The lead-free composition and hard-wearing finish are made to hold up over the long run. WELS 5 Star rated at 5L/min. Designed in Australia and backed by a 25 year warranty: quality you can trust at a fair price.

• Natural travertine stone fused with modern metalwork, so each handle is one of a kind with its own veins and character
• Progressive mixer cartridge handles temperature and flow in one movement, making everyday washing easy
• Lead-free composition, a safer choice for your drinking and washing water
• Durable, high-quality finish that keeps its look through daily use
• Designed in Australia and covered by a 25 year warranty for real peace of mind

Also available in Chrome, Matte Black, Brushed Nickel, Brushed Bronze and Brushed Gold, with a choice of five marble handle options across the Serenity range.

Team it with the matching Serenity showers to complete the look.

Specifications

WELS water efficiency: 5 Star
WELS water consumption: 5L/min
WELS registration number: T44216
Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Cartridge
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Overall height:  210mm
Spout height:  130mm
Spout reach: 135mm
Handle length: Ø 60mm
Distance from spout to handle: 130mm
Warranty: 25 Years

What's In The Box

1x Spout
1x Handwheel
1x Inlet Body
3x Flexible Hoses
1x Installation Kits

Downloads

Download the specification sheet below:

Nero Serenity Progressive Basin Mixer Arc Spout With Rome Travertine Handle Gun Metal

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Need a tap that's easy to turn when hands aren't as strong as they used to be? The Nero Mecca Care Basin Mixer in Matte Black has an extended handle, so it's simple to operate for anyone who finds a standard lever tricky. It's a smart swap for a worn or leaking basin tap. Solid brass underneath, with a durable matte black skin that holds up to daily use and stays looking good with minimal fuss. Inside, a ceramic disc cartridge gives you smooth, reliable control over temperature and flow. It's WELS 5 Star Rated at 5L/Min, which helps keep your usage down. There's a 15 year warranty on it too: quality you can trust at a fair price.

• Extended handle makes everyday use easier, whether it's for a family member or a future-proofed bathroom
• Solid brass construction with a hard-wearing finish that stands up to everyday use
• Ceramic disc cartridge lets you adjust temperature and flow settings, so you use less water and energy
• Good water rating helps you keep resource use in check
• Suitable for mains pressure installation, which suits most Australian homes
• Also available in Chrome, Brushed Nickel, Gun Metal, Brushed Gold, Brushed Bronze or Matte White
• Backed by a 15 year warranty for long-term peace of mind

If you're near the coast, Nero's Zen range is worth a look, built from Marine Grade Stainless Steel and available in all the same colours.

Team it with the matching Nero range to finish the look.

Specifications

WELS water efficiency: WELS 5 Star Rated
WELS water consumption: 5L/Min
WELS registration number: T43209
Watermark certification: WM-060073, All Nero Tapware products are Watermark
Construction material: Brass
Finish/coating: Electroplating
Operating pressure: 150 - 500kPa
Overall height: 157.7mm
Spout reach: 124.5mm
Height to spout: 77.1mm
Overall length: 180.8mm
Handle length: 139mm
Warranty: 15 years

What's In The Box

1 x Basin Mixer
2 x Flexible Hoses
1 x Thread and Locking Screw Set

Downloads

Download the specification sheet below:
Nero Mecca Care Basin Mixer Matte Black

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Need a tap that's easy to turn with wet hands, soapy hands or arthritic ones? The Nero Mecca Care Basin Mixer in Brushed Nickel has an extended care-style handle, so it's simple to operate with a wrist or forearm. That makes it a practical pick for family bathrooms, ensuites and accessible setups alike, whether you're replacing a worn basin tap or fitting out a new vanity. It's solid brass with a durable brushed nickel finish, built to handle daily use. Inside, a ceramic disc cartridge gives smooth, reliable temperature and flow control, and it can be adjusted to trim water use. WELS 5 star rated at 5 litres a minute. Backed by a 15 year warranty, it's quality you can trust at a fair price.

• Extended care handle designed for easy, comfortable operation
• Solid brass construction with a quality finish that's built to last through years of everyday use
• Ceramic disc cartridge for accurate temperature and flow control, and it can be adjusted to reduce settings and save energy
• Strong water rating that keeps consumption down without cutting back on performance
• Suitable for mains pressure installation, so it suits most standard Australian homes
• Covered by a 15 year warranty for long-term peace of mind

Confirm your basin and tap hole suit a mains pressure mixer before ordering, or check with your plumber.

Also available in Chrome, Matte Black, Gun Metal, Brushed Gold, Brushed Bronze and Matte White. If you're in a coastal area, ask about Nero's Zen range in Marine Grade Stainless Steel, offered in all the same colours.

Pair with the matching Nero range to complete the look.

Specifications

WELS water efficiency: WELS 5 Star Rated
WELS water consumption: 5L/Min
WELS registration number: T43209
Watermark certification: WM-060073, All Nero Tapware products are Watermark
Construction material: Brass
Finish/coating: PVD
Operating pressure: 150 - 500kPa
Overall height: 157.7mm
Spout reach: 124.5mm
Height to spout: 77.1mm
Overall length: 180.8mm
Handle length: 139mm
Warranty: 15 years

What's In The Box

1 x Basin Mixer
2 x Flexible Hoses
1 x Thread and Locking Screw Set

Downloads

Download the specification sheet below:
Nero Mecca Care Basin Mixer Brushed Nickel

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

An extended handle makes all the difference when hands are wet, soapy or not as strong as they used to be. The Nero Mecca Care Basin Mixer in Brushed Bronze is a practical swap for a worn basin tap, and a smart pick for a new vanity in a family bathroom or an accessible set-up. It's solid brass with a durable brushed bronze finish, so it takes daily use and holds its looks. Inside sits a ceramic disc cartridge for smooth, reliable control, and it can be adjusted to limit water temperature and flow to help save energy. WELS 5 Star Rated at 5L/Min. Suits mains pressure, with a 15 year warranty behind it.

• Extended handle that's easy to operate, so it works well in family bathrooms and accessible setups
• Solid brass construction with a quality durable finish, so it stands up to everyday wear
• Ceramic disc cartridge that adjusts for water temperature and flow control settings, helping you use less energy
• Strong water rating, which keeps your water use in check
• Suitable for mains pressure installation, matching most Australian homes
• 15 year warranty for long-term peace of mind
• Also available in Chrome, Matte Black, Brushed Nickel, Gun Metal, Brushed Gold or Matte White finish

Living near the coast? Nero's Zen range is made from Marine Grade Stainless Steel and comes in all the same colours, so it's worth a look.

Team it with the matching Nero range to finish the look. Need a hand? Your plumber can confirm your existing tap hole before you order.

Specifications

WELS water efficiency: WELS 5 Star Rated
WELS water consumption: 5L/Min
WELS registration number: T43209
Watermark certification: WM-060073, All Nero Tapware products are Watermark
Construction material: Brass
Finish/coating: PVD
Operating pressure: 150 - 500kPa
Overall height: 157.7mm
Spout reach: 124.5mm
Height to spout: 77.1mm
Overall length: 180.8mm
Handle length: 139mm
Warranty: 15 years

What's In The Box

1 x Basin Mixer
2 x Flexible Hoses
1 x Thread and Locking Screw Set

Downloads

Download the specification sheet below:
Nero Mecca Care Basin Mixer Brushed Bronze

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping out a tired basin tap, or fitting out a brand new vanity? The Caroma Urbane II Lead Free Basin Mixer in Gunmetal handles either job. The slim, contemporary shape suits most modern bathrooms without fuss. Its body is durable Lead Free brass, so it's built for daily use over years, and the 25mm ceramic disc cartridge keeps the action smooth and helps stop drips over time. The PVD gunmetal finish holds its look and resists wear. It's WELS 6 star rated at 4.5 litres a minute, which is kind to the water bill. Every Caroma tap is 100% leak tested before it leaves the factory, so you can bet it'll perform once your plumber connects it.

• Lead Free brass body that stands up to everyday use in the bathroom, kitchen or laundry
• 25mm ceramic disc cartridge for smooth control, fewer drips and less maintenance down the track
• PVD gunmetal finish that resists tarnishing and keeps its finish for the long haul
• European SoftPEX hose for longer life, free from impurities so it won't affect the taste or odour of your water
• Concealed aerator with adjustable stream direction, so you can point the flow where you want it
• Easy-mount design that saves your plumber time on install
• Also available in PVD brushed brass, brushed nickel, electroplated matte black, and chrome

For a consistent look, match the finish across your other Urbane II tapware and accessories.

Team it with the matching Caroma Urbane basins, bath and toilet suites to finish the job properly.

WELS & Watermark Certification

• WELS 6 star rated
• 4.5 LT/MIN
• WELS Registration No: T36463 (V)
  
• All Caroma Taps are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Downloads

Download the installation instructions below:

Caroma Urbane II Lead Free Basin Mixer Gunmetal

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

A lever that's easy to grip makes a real difference, especially for older hands or anyone with limited movement. The Nero Mecca Care Basin Mixer in Chrome is built with that in mind, so setting temperature and flow takes one smooth push. It's a practical swap for a worn basin tap and a sound pick for a new bathroom. The body's solid brass with a durable chrome skin, which means it holds its look through years of daily use. Inside, a ceramic disc cartridge gives you reliable, adjustable control. It runs on mains pressure and it's WELS 5 Star Rated at 5L/Min. Backed by a 15 year warranty: quality you can trust at a fair price.

• Solid brass construction with a quality chrome finish, built to stay durable through daily use
• Ceramic disc cartridge that can be adjusted to limit temperature and flow, helping you save energy and water
• Suitable for mains pressure installation, so it suits most standard household setups
• Strong water rating, which keeps your usage in check without any fuss
• Covered by a 15 year warranty for long-term peace of mind

Suitable for mains pressure installation, so check your setup or ask your plumber if you're unsure.

Team it with the matching Nero range to finish the look. Also available in Matte Black, Brushed Nickel, Gun Metal, Brushed Gold, Brushed Bronze or Matte White. Near the coast? Have a look at Nero's Zen range, made from Marine Grade Stainless Steel and available in all colours.

Specifications

WELS water efficiency: WELS 5 Star Rated
WELS water consumption: 5L/Min
WELS registration number: T43209
Watermark certification: WM-060073, All Nero Tapware products are Watermark
Construction material: Brass
Finish/coating: Electroplating
Operating pressure: 150 - 500kPa
Overall height: 157.7mm
Spout reach: 124.5mm
Height to spout: 77.1mm
Overall length: 180.8mm
Handle length: 139mm
Warranty: 15 years

What's In The Box

1 x Basin Mixer
2 x Flexible Hoses
1 x Thread and Locking Screw Set

Downloads

Download the specification sheet below:
Nero Mecca Care Basin Mixer Chrome

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Need a tap that's easy to turn on and off, no wrist strength required? The Nero Mecca Care Basin Mixer in Brushed Gold has an extended care lever, so it's a practical pick for a worn basin tap swap or a brand new vanity. It's solid brass with a brushed gold finish over a hard-wearing skin, built to take daily use. Inside sits a ceramic disc cartridge for smooth, reliable temperature and flow control for years. It's WELS 5 Star Rated at 5L/Min, which keeps water use in check without you thinking about it. Nero backs it with a 15 year warranty. Install it with confidence.

• Extended care lever that's simple to operate, ideal if grip or reach is a factor
• Solid brass body with a durable finish, so it holds up to everyday use around the basin
• Ceramic disc cartridge that can be adjusted to limit water temperature and flow, helping you save energy
• Strong water rating that keeps water use in check without fuss
• Suitable for mains pressure installation, covering most homes
• Backed by a 15 year warranty for long-term peace of mind

Suitable for mains pressure installation, so check your water pressure or ask your plumber if you're unsure.

Also available in Chrome, Matte Black, Brushed Nickel, Gun Metal, Brushed Bronze and Matte White. If you're near the coast, consider Nero's Zen range, made from Marine Grade Stainless Steel and available in all colours.

Team it with the matching Nero range to finish the look.

Specifications

WELS water efficiency: WELS 5 Star Rated
WELS water consumption: 5L/Min
WELS registration number: T43209
Watermark certification: WM-060073, All Nero Tapware products are Watermark
Construction material: Brass
Finish/coating: PVD
Operating pressure: 150 - 500kPa
Overall height: 157.7mm
Spout reach: 124.5mm
Height to spout: 77.1mm
Overall length: 180.8mm
Handle length: 139mm
Warranty: 15 years

What's In The Box

1 x Basin Mixer
2 x Flexible Hoses
1 x Thread and Locking Screw Set

Downloads

Download the specification sheet below:
Nero Mecca Care Basin Mixer Brushed Gold

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Old basin tap dripping, or fitting out a fresh vanity? The Nero York Basin Mixer Hook Spout with Metal Lever in Matte Black is a straight, tidy swap. The hook spout and metal lever give it a classic look that sits comfortably in most bathrooms. It's built from brass, so it takes daily use and holds its finish. Inside, an adjustable ceramic disc cartridge keeps temperature and flow under control, with none of the fiddling you get from a worn-out tap. It's WELS 5 star rated at 6 litres a minute, which is kind to the water bill. Designed for mains pressure, and backed by a 15 year warranty. That's quality you can trust.

• Brass construction stands up to daily use and keeps its finish over time
• Adjustable ceramic disc cartridge for accurate temperature and flow control while saving water
• Metal lever handle and hook spout combine classic styling with a modern feel
• WELS 5 star rated at 6 litres a minute, so there's less waste on your water bill
• Matte black finish for a clean, contemporary look
• Backed by a 15 year warranty for lasting peace of mind

Suitable for mains pressure installation, so check your supply or ask your plumber before ordering.

Also available in Chrome and Aged Brass. Team it with the matching Nero range to finish the look.

Specifications

WELS water efficiency: WELS 5 Star Rated
WELS water consumption: 6L/Min
WELS registration number: T40263
Watermark certification: WM-060073, All Nero Tapware products are Watermark Certified
Construction material: Brass
Finish/coating: Electroplating
Operating pressure: 150 - 500kPa
Overall height: 265.1mm
Height to spout: 167.3mm
Spout reach: 166mm
Warranty: 15 years

What's In The Box

1 x Basin mixer hook spout
2 x Flexible hose
1 x Installation kit

Downloads

Download the specification sheet below:
Nero York Basin Mixer Hook Spout With Metal Lever Matte Black

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Need a basin tap that's easy for anyone to use? The Nero Bianca Care Basin Mixer in Gun Metal is a solid choice when you're replacing a worn or leaking basin tap, or fitting out a new bathroom that needs accessible operation. It's AS1428.1 compliant, so it suits public washrooms and assisted living spaces, and the simple lever action works a charm for everyday home use too. The body is low lead DZR brass, which means it resists corrosion and is safe for drinking water. The Gun Metal finish holds up against wear over time. It's 6 star WELS rated at 4.5L/min, so the water bill stays sensible. Backed by a 25 year warranty: quality you can trust from an established Australian brand at a fair price.

• Made from low lead DZR brass that resists corrosion and is safe for drinking water, so it lasts
• AS1428.1 compliant, which suits accessible bathrooms in public and assisted living spaces
• Neoperl aerator smooths the water flow and cuts down on splashing at the basin, so there's less wiping up after the kids
• Polyamide braided PEX supply hose resists rust for long-lasting, reliable connections
• Clean, modern lines that match the wider Bianca range
• Covered by a 25 year warranty for peace of mind

Also available in Chrome, Matte Black, Brushed Nickel, Brushed Gold and Brushed Bronze.

Pair with the matching Bianca series to complete the look. Need a hand? Your plumber can confirm your basin tap hole before you order.

Specifications

WELS water efficiency: 6 star WELS rated
WELS water consumption: 4.5L/min
WELS registration number: T44275
Watermark certification: All Nero Tapware & Mixers are Watermark Certified
Construction material: Lead Free brass
Finish/coating: PVD
Operating pressure:150 - 500 kPa
Spout reach: 130mm
Spout height: 122mm
Overall height: 198mm
Warranty: 25 years

What's In The Box

1x Basin Mixer
1x Installation Kit
1x Aerator Spanner

Downloads

Download the specification sheet below:

Nero Bianca Care Basin Mixer Gun Metal

Download the installation instructions below:

Nero Bianca Care Basin Mixer Gun Metal

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Above-counter basin with a shallow bowl? Height matters. The Caroma Liano II Lead Free Mid Tower Basin Mixer in Brushed Nickel gives you room to get your hands under the spout without towering over the bowl. It's built from lead free brass, so it's made to outlast years of daily use, and the PVD brushed nickel finish wipes clean with a cloth. Inside, a 25 ceramic disc cartridge keeps the handle turning smoothly and holds up far longer than lesser options. It's WELS 6 star rated at 4.5 litres a minute, which is kind to the water bill. The slimline Liano II look sits well in most modern bathrooms, and you can bet on the Caroma build behind it.

• Lead free brass construction stands up to years of use, so you're not back replacing it in a hurry
• Mid tower height suits smaller above-counter basins, giving you clearance without overwhelming the bowl
• 25 ceramic disc cartridge for smooth, precise operation and a longer working life
• PVD brushed nickel finish resists wear and cleans up with a simple wipe
• European SoftPEX hoses add durability and a longer service life behind the scenes
• Concealed aerator lets you adjust the stream direction to suit how you use the basin

Also available in chrome, matte black, brushed brass and gunmetal.

Pair with the matching Caroma Urbane II Brushed Nickel accessories to keep your finishes consistent across the bathroom.

WELS & Watermark Certification

• WELS 6 star rated
• 4.5 LT/MIN
• WELS Registration No: T36491 (V)
• All Caroma Taps are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Downloads

Download the installation instructions below:

Caroma Liano II Lead Free Mid Tower Basin Mixer Brushed Nickel

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Worn basin tap dripping away, or a new vanity waiting on tapware? The Nero Mecca Care Basin Mixer in Gun Metal handles either job. It's solid brass with a quality finish built for daily use, so it holds its look over time. Inside sits a ceramic disc cartridge, which gives you smooth, precise control over temperature and flow and helps trim your water and energy use. It's WELS 5 Star Rated at 5L/Min, so you're saving without thinking about it. Gun Metal brings a clean, modern feel to the basin. And with a 15 year warranty behind it, you can bet it'll still be working long after you've forgotten which tap you bought.

• Solid brass construction with a durable quality finish, so it stands up to everyday wear
• Ceramic disc cartridge lets you fine-tune temperature and flow, helping save water and energy
• Suitable for mains pressure installation, matching most standard Australian setups
• Strong water rating means you use less without thinking about it
• Covered by a 15 year warranty for long-term peace of mind
• Also available in Chrome, Matte Black, Brushed Nickel, Brushed Gold, Brushed Bronze or Matte White

Suitable for mains pressure installation, so check your setup or ask your plumber before ordering.

Pair with the matching Nero range to complete the look. If you're in a coastal area, consider Nero's Zen range, made from Marine Grade Stainless Steel and available in all colours.

Specifications

WELS water efficiency: WELS 5 Star Rated
WELS water consumption: 5L/Min
WELS registration number: T43209
Watermark certification: WM-060073, All Nero Tapware products are Watermark
Construction material: Brass
Finish/coating: PVD
Operating pressure: 150 - 500kPa
Overall height: 157.7mm
Spout reach: 124.5mm
Height to spout: 77.1mm
Overall length: 180.8mm
Handle length: 139mm
Warranty: 15 years

What's In The Box

1 x Basin Mixer
2 x Flexible Hoses
1 x Thread and Locking Screw Set

Downloads

Download the specification sheet below:
Nero Mecca Care Basin Mixer Gun Metal

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Need a tap that's easy to use for everyone in the house? The Nero Bianca Care Basin Mixer in Brushed Bronze has an extended lever handle that meets AS1428.1, so it suits accessible, public and assisted living bathrooms as well as a straight swap for a worn or dripping basin tap. The body is low lead DZR brass: corrosion-resistant, safe for drinking water, with a finish made to hold up against wear over time. The Neoperl aerator keeps the flow smooth and cuts down on splashing. Underneath, the polyamide braided PEX hose resists rust for the long haul. It's 6 star WELS rated at 4.5L/min, which is kind to the water bill, and there's a 25 year warranty behind it.

• Extended lever handle meets AS1428.1 for accessible use, so it works in public and assisted living bathrooms
• Low lead DZR brass body that resists corrosion and is safe for drinking water
• Neoperl aerator delivers a smooth, efficient flow while reducing splashing at the basin
• Rust-resistant polyamide braided PEX hose for long-lasting reliability underneath
• Clean, modern lines that sit neatly alongside the rest of the Bianca series
• Covered by a 25 year warranty for confidence over the long term

Check your basin tap hole size before ordering, or ask your plumber to confirm the fit.

Also available in Chrome, Matte Black, Brushed Nickel, Brushed Gold and Gun Metal.

Specifications

WELS water efficiency: 6 star WELS rated
WELS water consumption: 4.5L/min
WELS registration number: T44275
Watermark certification: All Nero Tapware & Mixers are Watermark Certified
Construction material: Lead Free brass
Finish/coating: PVD
Operating pressure:150 - 500 kPa
Spout reach: 130mm
Spout height: 122mm
Overall height: 198mm
Warranty: 25 years

What's In The Box

1x Basin Mixer
1x Installation Kit
1x Aerator Spanner

Downloads

Download the specification sheet below:

Nero Bianca Care Basin Mixer Brushed Bronze

Download the installation instructions below:

Nero Bianca Care Basin Mixer Brushed Bronze

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Need a basin mixer that's easy to use for everyone in the house? The Nero Bianca Care Basin Mixer in Chrome is built for exactly that. It's AS1428.1 compliant, so it suits accessible bathrooms in public buildings, assisted living and homes designed for easy use. The lever works smoothly, and the chrome finish is made to resist wear. The body is low lead DZR brass, which means it resists corrosion and is safe for drinking water. A Neoperl aerator keeps the flow steady and cuts down on splashing, and it's 6 star WELS rated at 4.5L/min. There's a 25 year warranty behind it too: quality you can trust at a fair price.

• AS1428.1 compliant, so it works for accessible use in public and assisted living spaces
• Low lead DZR brass body that resists corrosion and is safe for drinking water
• Neoperl aerator for a smooth, efficient flow with less splashing at the basin
• Polyamide braided PEX hose that's rust-resistant for a long-lasting connection
• Clean, modern lines that sit neatly across a range of bathroom styles
• Covered by a 25 year warranty for peace of mind

Check your basin tap hole size before ordering, or ask your plumber to confirm compatibility.

Also available in Matte Black, Brushed Nickel, Brushed Gold, Gun Metal and Brushed Bronze.

Specifications

WELS water efficiency: 6 star WELS rated
WELS water consumption: 4.5L/min
WELS registration number: T44275
Watermark certification: All Nero Tapware & Mixers are Watermark Certified
Construction material: Lead Free brass
Finish/coating: Electroplating
Operating pressure:150 - 500 kPa
Spout reach: 130mm
Spout height: 122mm
Overall height: 198mm
Warranty: 25 years

What's In The Box

1x Basin Mixer
1x Installation Kit
1x Aerator Spanner

Downloads

Download the specification sheet below:

Nero Bianca Care Basin Mixer Chrome

Download the installation instructions below:

Nero Bianca Care Basin Mixer Chrome

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Fitting out a bathroom that needs accessible tapware, or just swapping a worn basin tap? The Nero Bianca Care Basin Mixer in Brushed Nickel handles both. The extended handle meets AS1428.1, so it works a charm in public washrooms and assisted living spaces where easy operation matters. The body is low lead DZR brass, which resists corrosion and is safe for drinking water. A Neoperl aerator smooths the flow and cuts splashing, and the Brushed Nickel finish holds up against wear over time. It's 6 star WELS rated at 4.5L/min, so it's kind to the water bill. Simple to install, comfortable to use, and backed by a 25 year warranty from a trusted Australian brand.

• AS1428.1 compliant extended handle, so it suits accessible bathrooms in public and assisted living spaces
• Low lead DZR brass construction that resists corrosion and keeps your drinking water safe
• Neoperl aerator for a smooth, efficient flow with less splash around the basin
• Polyamide braided PEX hose that resists rust, for long-lasting connections
• Clean, modern styling that fits a wide range of bathroom looks
• Covered by a 25 year warranty for peace of mind

Check your basin tap hole size before ordering, or ask your plumber to confirm the fit.

Also available in Chrome, Mate Black, Brushed Gold, Gun Metal and Brushed Bronze.

Specifications

WELS water efficiency: 6 star WELS rated
WELS water consumption: 4.5L/min
WELS registration number: T44275
Watermark certification: All Nero Tapware & Mixers are Watermark Certified
Construction material: Lead Free brass
Finish/coating: PVD
Operating pressure:150 - 500 kPa
Spout reach: 130mm
Spout height: 122mm
Overall height: 198mm
Warranty: 25 years

What's In The Box

1x Basin Mixer
1x Installation Kit
1x Aerator Spanner

Downloads

Download the specification sheet below:

Nero Bianca Care Basin Mixer Brushed Nickel

Download the installation instructions below:

Nero Bianca Care Basin Mixer Brushed Nickel

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Need a basin mixer that meets accessibility requirements without looking like it belongs in a hospital? The Nero Bianca Care Basin Mixer in Brushed Gold does both jobs. It's AS1428.1 compliant, so it suits public washrooms and assisted living spaces, and the clean, contemporary shape sits just as happily in a family bathroom. The body is low lead DZR brass, which resists corrosion and is safe for drinking water. A Neoperl aerator keeps the flow smooth and cuts down on splashing, and it's 6 star WELS rated at 4.5L/min. Easy and comfortable to use day in, day out, with a finish built to hold up against wear. Backed by a 25 year warranty from a trusted Australian brand.

• Low lead DZR brass build for durability, corrosion resistance, and safe drinking water
• AS1428.1 compliant, so it's suited to accessible use in public and assisted living spaces
• Neoperl aerator delivers smooth, efficient flow with less splashing at the basin
• Rust-resistant polyamide braided PEX hose for long-lasting, reliable connections
• Sleek, modern styling that ties in neatly with the rest of the Bianca series
• Covered by a 25 year warranty for long-term peace of mind

Also available in Chrome, Matte Black, Brushed Nickel, Gun Metal and Brushed Bronze.

Check your basin tap hole size before ordering, or ask your plumber to confirm the fit.

Team it with the matching Bianca series to finish the look.

Specifications

WELS water efficiency: 6 star WELS rated
WELS water consumption: 4.5L/min
WELS registration number: T44275
Watermark certification: All Nero Tapware & Mixers are Watermark Certified
Construction material: Lead Free brass
Finish/coating: PVD
Operating pressure:150 - 500 kPa
Spout reach: 130mm
Spout height: 122mm
Overall height: 198mm
Warranty: 25 years

What's In The Box

1x Basin Mixer
1x Installation Kit
1x Aerator Spanner

Downloads

Download the specification sheet below:

Nero Bianca Care Basin Mixer Brushed Gold

Download the installation instructions below:

Nero Bianca Care Basin Mixer Brushed Gold

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Tired basin tap on its last legs, or a fresh vanity to finish off? The Nero York Basin Mixer Hook Spout With Metal Lever in Aged Brass handles either job. The hook spout and metal lever handle sit comfortably with traditional and contemporary basins, so it works across most bathrooms. It's built from brass, so it'll take years of daily use. Inside is an adjustable ceramic disc cartridge, which means smooth, precise control over temperature and flow. It's WELS 5 Star Rated at 6L/Min, so you're not paying for water you don't use. Designed for mains pressure installation, and backed by a 15 year warranty. The aged brass finish only looks better with time, which is more than you can say for the tap it's replacing.

• Brass construction for durability and a long service life in daily use
• Adjustable ceramic disc cartridge for accurate, water-saving temperature and flow control
• Metal lever handle and hook spout that pairs classic and modern styling
• Strong water rating, so you keep water use down without thinking about it
• Suitable for mains pressure installation
• Aged brass finish that stands the test of time
• Covered by a 15 year warranty

Also available in Chrome and Matte Black finishes. Unsure about your water pressure or set-up? Check with your plumber before ordering.

Team it with the matching Nero range to complete the look.

Specifications

WELS water efficiency: WELS 5 Star Rated
WELS water consumption: 6L/Min
WELS registration number: T40263
Watermark certification: WM-060073, All Nero Tapware products are Watermark Certified
Construction material: Brass
Finish/coating: Electroplating
Operating pressure: 150 - 500kPa
Overall height: 265.1mm
Height to spout: 167.3mm
Spout reach: 166mm
Warranty: 15 years

What's In The Box

1 x Basin mixer hook spout
2 x Flexible hose
1 x Installation kit

Downloads

Download the specification sheet below:
Nero York Basin Mixer Hook Spout With Metal Lever Aged Brass

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Tired basin tap dripping away, or fitting out a brand new vanity? The Nero York Basin Mixer Hook Spout With Metal Lever in Chrome handles either job. The classic hook spout and metal lever look right at home in a period bathroom or a modern one, so it suits the family home and the investment property alike. It's built from brass and finished in chrome, so it wears well and wipes clean. Inside, an adjustable ceramic disc cartridge gives you smooth, reliable control over temperature and flow. WELS 5 Star Rated at 6L/Min. Nero backs it with a 15 year warranty, which tells you plenty.

• Brass construction for long-term durability, which means fewer replacements down the track
• Adjustable ceramic disc cartridge for precise temperature and flow control, helping you save water and energy
• Metal lever and hook spout that pairs classic styling with a modern feel
• Chrome finish that's easy to keep clean and wears well over time
• Strong water rating, so you're not wasting resources every time you use it
• Backed by a 15 year warranty for peace of mind
• Also available in Matte Black or Aged Brass

Suitable for mains pressure installation. Check your setup with your plumber before ordering.

Team it with the matching Nero range to finish the look.

Specifications

WELS water efficiency: WELS 5 Star Rated
WELS water consumption: 6L/Min
WELS registration number: T40263
Watermark certification: WM-060073, All Nero Tapware products are Watermark Certified
Construction material: Brass
Finish/coating: Electroplating
Operating pressure: 150 - 500kPa
Overall height: 265.1mm
Height to spout: 167.3mm
Spout reach: 166mm
Warranty: 15 years

What's In The Box

1 x Basin mixer hook spout
2 x Flexible hose
1 x Installation kit

Downloads

Download the specification sheet below:
Nero York Basin Mixer Hook Spout With Metal Lever Chrome

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Tired basin tap dripping away in the corner? The Phoenix Cromford Basin Mixer in Chrome is a straightforward swap, and it suits everything from a farmhouse-style bathroom to a more industrial fit-out. The pared-back shape keeps things simple, while the finer detailing nods to classic tapware. Inside there's a 25mm ceramic cartridge for smooth, reliable operation, backed by a 15 year warranty. It's WELS 6 star rated at 4.5l/min, so it's kind to the water bill. The lead free composition and durable chrome finish make it a sound choice for your own home or an investment property. Designed in Australia: quality you can trust at a fair price.

• 25mm ceramic cartridge for smooth control and long-term reliability, backed by a 15 year warranty
• Cold start cartridge with the lever in the centre position, which saves energy by not firing the hot water needlessly
• Lead free composition, better for your drinking water at the basin
• Durable, high-quality chrome finish that stands up to daily use and easy cleaning
• Designed in Australia, so it's built with local bathrooms in mind
• Part of the Cromford collection, with matching showers and accessories available

Check your basin tap hole size and water pressure before ordering. Need a hand? Ask your plumber.

Team it with the matching Cromford range to complete the look.

Specifications

WELS water efficiency: 6 star
WELS water consumption: 4.5l/min
WELS registration number: T41516
Watermark certification: All Phoenix taps are Watermark Certified
Construction material: Lead free brass
Operating mechanism: 25mm ceramic cartridge
Finish/coating: Chrome plated
Operating pressure: 150 - 500kPa
Overall height: 174mm
Height to spout: 78mm
Spout reach: 119mm 

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages