Basin Mixers

Two holes drilled in the vanity top, one spout, one mixer. The Nero Mecca Hob Basin Mixer Set Arc Spout in Brushed Gold suits that hob layout, whether you're replacing worn tapware or fitting out a new bathroom. It's made from low lead DZR brass with a hard-wearing finish, so it shrugs off corrosion and daily use and keeps its look over the years. The 35mm ceramic cartridge gives you smooth, reliable control and helps stop drips before they start. It's 5 star WELS rated at 5L/min, which is kind to the water bill. And with a 25 year warranty behind it, you can bet it's quality at a fair price.

• Low lead DZR brass construction for durability and corrosion resistance
• 35mm ceramic cartridge for smooth operation and a long service life
• 180° swivel spout, so you can move it aside to fill or clean the basin
• Neoperl aerator softens the flow, which means less splashing around the bowl
• Includes 3 × 500mm nylon braid flexible hose connections, so your plumber can get straight to work
• Suits benches up to 50mm thickness for straightforward installation
• 25 year warranty for lasting peace of mind

Check your bench thickness and hob hole spacing before ordering. Need a hand? Ask your plumber to confirm it suits your setup.

Also available in Chrome, Matte Black, Brushed Nickel, Gun Metal, Brushed Bronze and Matte White.

Specifications

WELS water efficiency: 5 star WELS rated
WELS water consumption: 5L/min
WELS registration number: T46208
Watermark certification: All Nero Tapware & Mixers are Watermark Certified
Construction material: Lead Free brass
Operating mechanism: 35mm durable ceramic cartridge
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Spout reach: 219.9mm
Spout height: 245.4mm
Overall height: 451.1mm
Warranty: 25 years

What's In The Box

1x Spout
1x Handle (including 3 flexible hoses)
1x Installation Kits

Downloads

Download the specification sheet below:

Nero Mecca Hob Basin Mixer Set Arc Spout Brushed Gold

Download the installation instructions below:

Nero Mecca Hob Basin Mixer Set Arc Spout Brushed Gold

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Tired of a basin tap that drips every time you turn it off? The Nero Serenity Progressive Basin Mixer Arc Spout With Metal Handle in Brushed Gold is a straight swap, and a tidy pick for a vanity refresh. One easy movement of the progressive metal handle sets both temperature and volume, so it's simple to use with wet hands. The arc spout keeps the flow smooth and controlled. Inside it's a ceramic disc cartridge and a lead-free composition, and it's WELS 5 star rated at 5L/min. Designed in Australia with a 25 year warranty behind it, so it's quality you can trust at a fair price.

• Progressive metal handle for simple one-handed temperature and flow control, which makes everyday washing easy
• Ceramic disc cartridge for smooth operation and fewer drips down the track
• Lead-free composition, so it's a safe choice for your family
• Durable Brushed Gold finish that keeps its look with regular care
• Clean, minimalist styling that fits a wide range of bathroom looks
• Designed in Australia and covered by a 25 year warranty for long-term peace of mind

Check your basin tap hole size before ordering, or ask your plumber to confirm compatibility.

Also available in Chrome, Matte Black, Brushed Nickel, Brushed Bronze and Gun Metal. Team it with the matching Serenity range, including showers, to finish the look.

Specifications

WELS water efficiency: 5 Star
WELS water consumption: 5L/min
WELS registration number: T44216
Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Cartridge
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Overall height:  210mm
Spout height:  130mm
Spout reach: 135mm
Handle length: Ø 60mm
Distance from spout to handle: 130mm
Warranty: 25 Years

What's In The Box

1x Spout
1x Handwheel
1x Inlet Body
3x Flexible Hoses
1x Installation Kits

Downloads

Download the specification sheet below:

Nero Serenity Progressive Basin Mixer Arc Spout With Metal Handle Brushed Gold

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

One handle, one movement, water where you want it. The Nero Serenity Progressive Basin Mixer Arc Spout With Metal Handle in Brushed Nickel is a straight pick when you're replacing a tired basin tap or fitting out a new vanity. The progressive action lets you fine-tune temperature and volume together. Inside sits a ceramic disc cartridge, so the movement stays precise and the drips stay away. The body uses a lead-free composition with a durable, quality finish that takes daily use in its stride. WELS 5 Star with a water consumption of 5L/min, which is kind to the bill. It's designed in Australia, suits most modern bathrooms, and carries a 25 year warranty. That's longer than most renovations take to pay off.

• Ceramic disc cartridge for smooth, reliable control and fewer drips down the track
• Progressive mixer action, so you adjust temperature and flow in one movement
• Arc spout that delivers a steady, controlled stream for everyday washing
• Lead-free composition for cleaner water at the tap
• Durable, high-quality finish that holds up to regular use
• Designed in Australia with a clean, minimalist look that fits a range of vanities
• Supported by a 25 year warranty for long-term peace of mind

Check your basin tap hole size and mounting before ordering. Need a hand? Ask your plumber to confirm the fit.

Also available in Chrome, Matte Black, Brushed Bronze, Gun Metal and Brushed Gold. Team it with the matching Serenity showers to complete the look.

Specifications

WELS water efficiency: 5 Star
WELS water consumption: 5L/min
WELS registration number: T44216
Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Cartridge
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Overall height:  210mm
Spout height:  130mm
Spout reach: 135mm
Handle length: Ø 60mm
Distance from spout to handle: 130mm
Warranty: 25 Years

What's In The Box

1x Spout
1x Handwheel
1x Inlet Body
3x Flexible Hoses
1x Installation Kits

Downloads

Download the specification sheet below:

Nero Serenity Progressive Basin Mixer Arc Spout With Metal Handle Brushed Nickel

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping out a worn basin tap, or fitting out a new bathroom from scratch? The Nero York Straight Basin Mixer with White Porcelain Lever in Brushed Nickel suits any basin that needs a dependable single-lever tap. The body is solid brass with a brushed nickel finish, so it handles daily use and keeps its looks. That white porcelain lever gives it a classic feel, and it's easy to set flow and temperature with one hand, which is handy when the other one's full. It's 5 star WELS rated at 6L/min, so you're not paying for water you don't use. Standard connections keep the install straightforward for your plumber, and there's a 25 years warranty behind it: quality you can trust at a fair price.

• Solid brass construction for strength and a long working life
• Metal lever handle that lets you adjust temperature and flow smoothly and precisely
• White porcelain lever that adds a classic touch to your basin
• Standard G1/2" connection, which keeps installation simple and familiar
• Smooth operation for easy everyday use
• Covered by a 25 years warranty for peace of mind

Check your basin tap hole and connections before ordering, or ask your plumber.

Team it with the matching York collection of tapware, showers and accessories to finish the look.

Specifications

WELS water efficiency: 5 star WELS rated
WELS water consumption: 6L/min
WELS registration number: T42735
Watermark certification: All Nero Taps are Watermark Certified
Construction material: Brass
Finish/coating: PVD
Overall height: 170mm
Lever length: 110.5mm
Spout height: 59.7mm
Spout reach: 126.5mm
Warranty: 25 years

What's In The Box

1x Basin Mixer
2x Flexible Hoses
1x Installation Instructions

Downloads

Download the specification sheet and installation instruction below:
Nero York Straight Basin Mixer With White Porcelain Lever Brushed Nickel

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping out a tired basin tap, or fitting out a new vanity? The Nero York Straight Basin Mixer With White Porcelain Lever in Chrome is a smart pick for either job. The white porcelain lever against chrome gives you that classic, period-style look, and it suits plenty of bathrooms. It's built from brass, so it'll handle daily use for years. Inside sits an adjustable ceramic disc cartridge for smooth, dependable control of flow and temperature. It's WELS 5 Star Rated at 6L/Min, which is kind to the water bill. Designed for mains pressure installation, so it works in most Australian homes. Backed by a 15 year warranty: quality you can trust at a fair price.

• Brass construction stands up to everyday wear, so the mixer lasts
• Adjustable ceramic disc cartridge for accurate temperature and flow, which helps save energy
• White porcelain handle, designed in Australia, for a clean traditional finish
• Chrome finish is easy to keep looking sharp and pairs with most tapware
• WELS 5 Star Rated at 6L/Min, so you're not wasting water with every use
• Suits mains pressure installation, which covers the majority of homes
• 15 year warranty for peace of mind long after it's fitted

Check your basin's tap hole size and your water pressure before ordering, or ask your plumber to confirm.

Also up for grabs in Matte Black or Aged Brass. Team it with the matching Nero York range to finish the look.

Specifications

WELS water efficiency: WELS 5 Star Rated
WELS water consumption: 6L/Min
WELS registration number: T42735
Watermark certification: WM-060073, All Nero Tapware products are Watermark Certified
Construction material: Brass
Finish/coating: Electroplating
Operating pressure: 150 - 500kPa
Overall height: 170mm
Height to spout: 59.7mm
Spout reach: 126.5mm
Warranty: 15 years

What's In The Box

1 x Basin Mixer
2 x Flexible Hoses

Downloads

Download the specification sheet below:
Nero York Straight Basin Mixer With White Porcelain Lever Chrome

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Setting up a new basin, or swapping a hob mixer that's seen better days? The Nero Mecca Hob Basin Mixer Set with Arc Spout in Brushed Nickel handles either job. The spout and mixer sit separately on the bench, so it suits basins and vanities set up for a hob installation. It's made from low lead DZR brass with a durable finish that resists corrosion and wear, so it keeps its look through years of daily use. Inside, a 35mm ceramic cartridge gives you smooth control and guards against drips. WELS 5 star rated at 5 litres a minute, and backed by a 25 year warranty. Fit it and get on with your day.

• Low lead DZR brass construction for strength and corrosion resistance that lasts
• 35mm durable ceramic cartridge for smooth, precise temperature and flow control
• 180° swivel spout that moves out of the way when you need the extra room
• Neoperl aerator for a soft, even water flow with less splash
• Includes 3 × 500mm nylon braid flexible hose connections, ready for your plumber to connect
• Suits benches up to 50mm thickness, making installation simple
• Covered by a 25 year warranty for long-term peace of mind

Check your bench thickness is 50mm or less before ordering, or ask your plumber to confirm the hob setup suits your basin.

Also available in Chrome, Matte Black, Brushed Gold, Gun Metal, Brushed Bronze and Matte White.

Specifications

WELS water efficiency: 5 star WELS rated
WELS water consumption: 5L/min
WELS registration number: T46208
Watermark certification: All Nero Tapware & Mixers are Watermark Certified
Construction material: Lead Free brass
Operating mechanism: 35mm durable ceramic cartridge
Finish/coating: Electroplating
Operating pressure: 150 - 500 kPa
Spout reach: 219.9mm
Spout height: 245.4mm
Overall height: 451.1mm
Warranty: 25 years

What's In The Box

1x Spout
1x Handle (including 3 flexible hoses)
1x Installation Kits

Downloads

Download the specification sheet below:

Nero Mecca Hob Basin Mixer Set Arc Spout Brushed Nickel

Download the installation instructions below:

Nero Mecca Hob Basin Mixer Set Arc Spout Brushed Nickel

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Fitting out a new basin, or replacing a tired two-piece setup? The Nero Mecca Hob Basin Mixer Set Arc Spout in Brushed Bronze does both. The spout and mixer are separate, so you choose where each one sits. It suits benches up to 50mm thick. The body's low lead DZR brass with a Brushed Bronze finish that shrugs off corrosion and everyday wear, so it keeps its look for years. Inside, a 35mm ceramic cartridge handles temperature and flow smoothly, and the Neoperl aerator softens the stream. It's 5 star WELS rated at 5L/min, which is kind to the water bill. Backed by a 25 year warranty, so you can bet Nero stands behind the build.

• 180° swivel arc spout, so you can move it clear when you need the extra room
• 35mm ceramic cartridge for reliable, drip-free operation that lasts
• Low lead DZR brass body, which resists corrosion and holds up over time
• Neoperl aerator delivers a smooth water flow without splashing
• Includes 3 × 500mm nylon braid flexible hose connections, ready to plumb in
• Suits benches up to 50mm thickness for straightforward installation
• Covered by a 25 year warranty

Also available in Chrome, Matte Black, Brushed Nickel, Brushed Gold, Gun Metal and Matte White, seven finishes in total. Spoilt for choice.

Check your bench thickness before ordering. Need a hand? Ask your plumber if you're unsure about the fit.

Specifications

WELS water efficiency: 5 star WELS rated
WELS water consumption: 5L/min
WELS registration number: T46208
Watermark certification: All Nero Tapware & Mixers are Watermark Certified
Construction material: Lead Free brass
Operating mechanism: 35mm durable ceramic cartridge
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Spout reach: 219.9mm
Spout height: 245.4mm
Overall height: 451.1mm
Warranty: 25 years

What's In The Box

1x Spout
1x Handle (including 3 flexible hoses)
1x Installation Kits

Downloads

Download the specification sheet below:

Nero Mecca Hob Basin Mixer Set Arc Spout Brushed Bronze

Download the installation instructions below:

Nero Mecca Hob Basin Mixer Set Arc Spout Brushed Bronze

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Prefer your tapware on the bench rather than the wall? The Nero Mecca Hob Basin Mixer Set Arc Spout in Chrome is a hob-mounted set for basins, with the tap and spout sitting on the bench. Ideal when you're replacing a worn set or fitting out a new vanity. The arc spout swivels 180°, so filling and cleaning are easy. Underneath it's low lead DZR brass with a 35mm ceramic cartridge, which means smooth, drip-free operation year after year. Chrome shrugs off corrosion and everyday wear. It's 5 star WELS rated at 5L/min too, so the water bill stays sensible. Backed by a 25 year warranty: quality you can trust at a fair price.

• 35mm durable ceramic cartridge for smooth control and a reliable seal that helps prevent dripping
• Low lead DZR brass body, so it resists corrosion and holds up over time
• 180° swivel spout that gives you room to fill and rinse without fuss
• Neoperl aerator for a steady, comfortable flow
• Includes 3 × 500mm nylon braid flexible hose connections, ready for your plumber to fit
• Suits benches up to 50mm thickness for straightforward installation
• Covered by a 25 year warranty for long-term peace of mind

Check your bench thickness is 50mm or under before ordering, or ask your plumber to confirm.

Also available in Matte Black, Brushed Nickel, Brushed Gold, Gun Metal, Brushed Bronze and Matte White.

Specifications

WELS water efficiency: 5 star WELS rated
WELS water consumption: 5L/min
WELS registration number: T46208
Watermark certification: All Nero Tapware & Mixers are Watermark Certified
Construction material: Lead Free brass
Operating mechanism: 35mm durable ceramic cartridge
Finish/coating: Electroplating
Operating pressure: 150 - 500 kPa
Spout reach: 219.9mm
Spout height: 245.4mm
Overall height: 451.1mm
Warranty: 25 years

What's In The Box

1x Spout
1x Handle (including 3 flexible hoses)
1x Installation Kits

Downloads

Download the specification sheet below:

Nero Mecca Hob Basin Mixer Set Arc Spout Chrome

Download the installation instructions below:

Nero Mecca Hob Basin Mixer Set Arc Spout Chrome

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Basin tap sitting too low to get your hands under comfortably? The Nero Bianca Mid Tall Basin Mixer in Chrome fixes that. The raised spout gives you more room to wash your hands or fill a cup, and the mid-tall height suits most standard basins on a benchtop or vanity. It's built from solid brass with a durable chrome skin, so it handles daily use and holds its look. Inside sits a ceramic cartridge for smooth, reliable control of your hot and cold. It's WELS 6 Star rated at 4.5L/Min, which keeps water use in check without you thinking about it. There's a 15 year warranty behind it too: quality you can trust at a fair price.

• Solid brass construction with a durable finish, so it stands up to everyday knocks and cleaning
• Mid-tall spout height gives you extra clearance above the basin for easier use
• Ceramic cartridge for smooth handle action and dependable water control over the long haul
• Strong water rating helps cut water waste and keeps running costs down
• Covered by a 15 year warranty for lasting peace of mind
• Also available in Matte Black, Brushed Nickel, Gun Metal and Brushed Gold

Check your basin has a single tap hole to suit this mixer before ordering. Need a hand? Ask your plumber.

Team it with matching Nero showers and accessories to finish the look.

Specifications

WELS water efficiency: WELS 6 Star rated
WELS water consumption: 4.5L/Min
WELS registration number: T40947
Watermark certification: WM-060073, All Nero Tapware products are Watermark Certified
Construction material: Brass
Finish/coating: Electroplating
Operating pressure: 150 - 500kPa
Overall height: 232.7mm
Height to spout: 188mm
Spout reach: 179mm
Warranty: 15 years

What's In The Box

1 x Mid Tall Basin Mixer
2 x Flexible Hoses
1 x Thread and Locking Screw Set
1 x Base Ring

Downloads

Download the specification sheet below:

Nero Bianca Mid Tall Basin Mixer Chrome

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Got a vessel basin sitting up on the counter? You'll need the height to clear it. The Fienza Kaya Tall Basin Mixer in Gun Metal is built for exactly that job, whether you're replacing a tired mixer or fitting out a new basin. The body's lead-free brass with a PVD gun metal finish that stands up to daily use. Inside sits a high-quality 25mm European cartridge, so the handle stays smooth for the long haul. The round pin lever and curved outlet keep things simple to use one-handed. WELS 5 star rated at 5L/min, and backed by a 15 year warranty. Fienza clearly aren't worried about it.

• Lead-free brass body for solid, long-lasting construction you can trust
• High quality European 25mm cartridge that delivers smooth, precise control day in, day out
• PVD gun metal finish that resists wear and holds its colour
• Round, pin lever handle with a curved outlet for simple single-hand operation
• PEX split-resistant hoses that help guard against leaks behind the scenes
• 15 year warranty for real long-term confidence

It's a tall mixer suited to raised or vessel basins, so check your basin height and tap hole before ordering. Need a hand? Ask your plumber.

Also available in Chrome, Matte Black, Brushed Nickel, Brushed Copper, Matte White and Urban Brass.

Specifications

WELS water efficiency: 5 star WELS rated
WELS water consumption: 5L/min
WELS registration number: T37569
Construction material: Lead free brass
Operating mechanism: 25mm ceramic disc cartridge
Finish/coating: PVD
Watermark certification: all Fienza taps are watermark certified
Operating pressure: 150 - 500 kPa
Overall length (mm): 196
Height to spout (mm): 216
Spout reach (mm): 170
Spout function: Fixed
Warranty:  15 years

What's In The Box

1 x Basin Mixer, fixing kit, installation instructions

Downloads

Download the specification sheet below:

Fienza Kaya Tall Basin Mixer Gun Metal

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Setting up a new basin, or replacing a mixer that's seen better days? The Nero Serenity Progressive Basin Mixer Edge Spout With Metal Handle in Matte Black handles either job. The progressive cartridge sets flow and temperature with one lever, so adjusting the water takes a second. Inside, a ceramic disc cartridge does the day-to-day work and holds up well over time. The edge spout pours an even, steady stream. Matte black suits most modern bathrooms, and the finish wears well. It's designed in Australia and built lead free. WELS water efficiency: 5 Star, at a WELS water consumption of 5L/min. Backed by a 25 year warranty: quality you can trust at a fair price.

• Progressive single-lever operation lets you set flow and temperature in one easy movement
• Ceramic disc cartridge for reliable, long-lasting performance
• Lead free composition, so it's safe for your drinking water
• Durable, high-quality matte black finish that wears well
• Minimalist metal handle that fits a wide range of basins
• Designed in Australia and covered by a 25 year warranty, so you can fit it and forget it

Check your basin tap hole size before ordering, or ask your plumber to confirm the fit.

Also available in Chrome, Brushed Nickel, Brushed Bronze, Gun Metal and Brushed Gold. Team it with the matching Serenity showers to complete the look.

Specifications

WELS water efficiency: 5 Star
WELS water consumption: 5L/min
WELS registration number: T44218
Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Cartridge
Finish/coating: Electroplating
Operating pressure: 150 - 500 kPa
Overall height:  210mm
Spout height:  130mm
Spout reach: 135mm
Handle length: Ø 60mm
Distance from spout to handle: 130mm
Warranty: 25 Years

What's In The Box

1x Spout
1x Handwheel
1x Inlet Body
3x Flexible Hoses
1x Installation Kits

Downloads

Download the specification sheet below:

Nero Serenity Progressive Basin Mixer Edge Spout With Metal Handle Matte Black

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Fitting an above-counter basin, or just after a bit more room under the spout? The Nero Bianca Mid Tall Basin Mixer in Brushed Bronze gives you that extra height, and it suits standard basins just as well. It's solid brass, so it'll go the distance. The 25mm ceramic disc cartridge lets you fine-tune temperature and flow, and the NEOPERL aerator with slim stream flow director keeps the water neat and steady. WELS 6 star rated, 4.5L/Min. Brushed bronze brings a bit of warmth to the room and handles daily use without fuss. There's a 25 year warranty on it: quality you can trust at a fair price.

• Solid brass construction that stands up to years of everyday use
• 25mm ceramic disc cartridge for smooth control over temperature and flow, which helps save water and energy
• NEOPERL aerator with slim stream flow director for a clean, consistent flow
• Polyamide PEX flexible hoses with 1/2BSP female connections for a straightforward hook-up
• Suitable for mains pressure installation
• Covered by a 25 year warranty for real peace of mind

Suited to mains pressure setups, so check your supply with your plumber before ordering.

Also available in Chrome, Matte Black, Brushed Nickel, Brushed Gold and Gun Metal.

Specifications

WELS water efficiency: WELS 6 star rated
WELS water consumption: 4.5L/Min
WELS registration number: T40947
WELS watermark certificate: WM-060073
Temperature rating: Min 1°C - Max 75°C
Pressure rating: Min 150kPa - Max 500kPa
Construction material: Brass
Finish/coating: PVD
Overall height: 232.6mm
Spout height: 188mm
Spout reach: 179mm
Warranty: 25 years

What's In The Box

1x Mid Tall Basin Mixer
2x Flexible Hoses
1x Installation Kits
1x Base Ring

Downloads

Download the specification sheet and installation instructions below:
Nero Bianca Mid Tall Basin Mixer Brushed Bronze

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Need more room under the spout? The Nero Bianca Mid Tall Basin Mixer in Brushed Gold is a straightforward swap for a taller basin tap, so rinsing your hands or filling a glass is easier. The extra height suits above-counter and standard basins alike. Inside, a solid brass body carries a ceramic cartridge for smooth, drip-free operation. The brushed gold skin is built to hold up to daily use. It's WELS 6 Star rated at 4.5L/Min, so you keep your usage in check without thinking about it. Backed by a 15 year warranty: quality you can trust at a fair price.

• Solid brass construction with a durable finished skin, so it stands up to everyday knocks and cleaning
• Ceramic cartridge inside for reliable, smooth control and fewer drips over time
• Tall spout design that makes filling and rinsing easier at the basin
• Good water rating that helps keep your water use down without any extra effort
• 15 year warranty for long-term peace of mind
• Also available in Chrome, Matte Black, Brushed Nickel and Gun Metal

Check your basin's water pressure suits a mixer of this style, or ask your plumber before installing.

Team it with matching Nero showers and accessories to complete the look.

Specifications

WELS water efficiency: WELS 6 Star rated
WELS water consumption: 4.5L/Min
WELS registration number: T40947
Watermark certification: WM-060073, All Nero Tapware products are Watermark Certified
Construction material: Brass
Finish/coating: PVD
Operating pressure: 150 - 500kPa
Overall height: 232.7mm
Height to spout: 188mm
Spout reach: 179mm
Warranty: 15 years

What's In The Box

1 x Mid Tall Basin Mixer
2 x Flexible Hoses
1 x Thread and Locking Screw Set
1 x Base Ring

Downloads

Download the specification sheet below:

Nero Bianca Mid Tall Basin Mixer Brushed Gold

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Got a deep vessel basin, or one of those big ceramic bowls that swallows a standard tap? The Nero Bianca Mid Tall Basin Mixer in Brushed Nickel gives you the height you need. That taller body means plenty of clearance for washing your hands without knocking your knuckles. It's solid brass with a durable finish, so it takes daily use in its stride. Inside, a ceramic cartridge keeps the handle smooth and helps guard against drips down the track. WELS 6 star rated at 4.5L/Min, so you're not pouring water down the drain. Brushed nickel sits well in most bathrooms, and there's a 15 year warranty behind it. Quality you can trust at a fair price.

• Taller body suits larger basins, giving you comfortable clearance when you wash your hands
• Solid brass construction with a durable finish, so it handles everyday use and holds up over the years
• Ceramic cartridge for smooth handle operation and reliable, long-term performance
• Strong water rating helps keep your usage down without you having to think about it
• 15 year warranty for peace of mind long after installation

Also available in Chrome, Matte Black, Gun Metal and Brushed Gold.

Team it with matching Nero showers and accessories to complete the look.

Specifications

WELS water efficiency: WELS 6 Star rated
WELS water consumption: 4.5L/Min
WELS registration number: T40947
Watermark certification: WM-060073, All Nero Tapware products are Watermark Certified
Construction material: Brass
Finish/coating: PVD
Operating pressure: 150 - 500kPa
Overall height: 232.7mm
Height to spout: 188mm
Spout reach: 179mm
Warranty: 15 years

What's In The Box

1 x Mid Tall Basin Mixer
2 x Flexible Hoses
1 x Thread and Locking Screw Set
1 x Base Ring

Downloads

Download the specification sheet below:

Nero Bianca Mid Tall Basin Mixer Brushed Nickel

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Sitting a basin on top of the vanity? Then a standard mixer won't cut it. The Phoenix Mekko Vessel Basin Mixer in Chrome is a tall mixer built for above counter basins, so it clears the raised rim and gives you a clean pour. It's a straight swap if your current mixer sits too low, and a tidy pick for a new vanity. The body is lead free brass for a healthier home, finished in chrome, with a blend of straight and rounded lines that reads as calm organic form. Inside sits a 28mm ceramic cartridge, so the handle stays smooth year after year. The concealed aerator keeps the look streamlined. WELS 5 star rated at 6.0 litres a minute, which is kind to the water bill. Designed in Australia by the Phoenix Tapware team: quality you can trust at a fair price.

• Tall spout designed for above counter and vessel basins, giving you enough height to fill comfortably
• Lead free brass construction for a healthier home and long-term durability
• 28mm ceramic cartridge for a longer life and consistent handle feel
• Concealed aerator that softens the flow while keeping the design uncluttered
• Mix of straight and rounded lines for a shape that works across many bathroom styles
• Designed in Australia by the award-winning Phoenix Tapware team

Because this is a tall mixer, check the height clears any mirror or splashback above the basin, or ask your plumber. Better to measure now than duck under the spout forever.

Team it with the matching Mekko range to complete the look.

WELS & Watermark Certification

• WELS 5 star rated
• 6.0 LT/MIN
• WELS Registration No: T31063
• All Phoenix Taps are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

One handle, one movement, hot and cold sorted. The Nero Serenity Progressive Basin Mixer Edge Spout With Metal Handle in Gun Metal is a practical swap for a worn basin mixer, and a straight pick for a new vanity. The progressive cartridge sets flow and temperature together, so there's no fiddling with a lever to find the right mix. Inside sits a ceramic disc cartridge that keeps the action smooth and helps prevent drips. The edge spout delivers a steady, even flow, and the lead-free build with its gun metal finish is made for a busy bathroom. WELS water efficiency: 5 Star, at a WELS water consumption of 5L/min. Designed in Australia, with a 25 year warranty behind it: quality you can trust at a fair price.

• Progressive mechanism controls flow and temperature in one action, so it's simple to use every day
• Ceramic disc cartridge for smooth, long-lasting operation that resists dripping
• Lead-free composition, a healthier choice for your drinking water
• Durable, high-quality gun metal finish that stands up to daily wear
• Minimalist, versatile styling that suits most modern basins and vanities
• Designed in Australia and supported by a 25 year warranty for peace of mind

Check your basin tap hole size and setup before ordering, or ask your plumber to confirm it suits.

Matching showers are available to complete the look. Also available in Chrome, Matte Black, Brushed Nickel, Brushed Bronze and Brushed Gold.

Specifications

WELS water efficiency: 5 Star
WELS water consumption: 5L/min
WELS registration number: T44218
Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Cartridge
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Overall height:  210mm
Spout height:  130mm
Spout reach: 135mm
Handle length: Ø 60mm
Distance from spout to handle: 130mm
Warranty: 25 Years

What's In The Box

1x Spout
1x Handwheel
1x Inlet Body
3x Flexible Hoses
1x Installation Kits

Downloads

Download the specification sheet below:

Nero Serenity Progressive Basin Mixer Edge Spout With Metal Handle Gun Metal

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Leaking basin tap finally worn out its welcome? The Phoenix Teel Basin Mixer in Brushed Nickel is a straightforward swap. The slim body suits most standard basins in bathrooms and kitchens, so it slots into a refresh without much fuss. Straight lines meet rounded detail, and the handle joins the mixer body without a visible break, so there's less to clean around. It's WELS 5 star rated at 6.0 LT/MIN, which is kind to the water bill. Single stud mounting keeps the install simple for your plumber, and the brushed nickel finish holds up to daily use. Designed in Australia by the award-winning Phoenix Tapware team. A practical mixer that just gets on with it.

• Single stud mounting for a clean, straightforward install through a standard basin tap hole
• Low profile handle with a concealed dome underneath, keeping the look tidy on the benchtop
• Recessed aerator with an aerator key that stays out of the way and is low maintenance
• Handle joins the mixer body cleanly, so there are fewer joins to clean around
• Designed in Australia by the award-winning Phoenix Tapware team, giving you build quality you can trust

Check your basin tap hole size before ordering, or ask your plumber to confirm it suits single stud mounting.

Team it with the matching Teel collection to complete the look.

WELS & Watermark Certification

• WELS 5 star rated
• 6.0 LT/MIN
• WELS Registration No: T32536 (V)
• All Phoenix Taps are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Powder room basin not leaving you much room to play with? The Nero Mecca Mini Basin Mixer in Matte Black is a compact tap made for smaller basins, so it's a smart pick when you're replacing a mixer in an ensuite or powder room where space is tight. It's built from Low Lead DZR Brass, which stands up to corrosion and leaks over the long haul. The matte black finish is clean and modern, and pairs easily with most fittings. Water runs smoothly through the Neoperl aerator, and it's 5 star WELS rated at 5L/Min, so it's kind to the water bill. Nero backs it with a 25 year warranty. Fit it and forget it.

• Low Lead DZR Brass build resists corrosion and leaks, for years of reliable use
• Compact size suits small bathrooms and tighter basin setups
• Neoperl aerator gives you a smooth, steady flow of water
• Polyamide PEX flexible hose with 1/2 BSP female connection, so the hook-up stays straightforward
• Suitable for mains pressure installation, which matches most Australian homes
• Backed by a 25 year warranty for genuine peace of mind

Check your basin's tap hole size before ordering. Need a hand? Ask your plumber to confirm the fit.

Also available in Chrome, Brushed Nickel, Gun Metal, Brushed Gold, Brushed Bronze and Matte White.

Specifications

WELS water efficiency: 5 star WELS rated
WELS water consumption: 5L/Min
WELS registration number: T45352
Construction material: Brass
Finish/coating: Electroplating
Overall height: 137.7mm
Spout reach: 104.5mm
Spout height: 57.1mm
Warranty: 25 years

What's In The Box

1x Mini Basin Mixer
2x Flexible Hose
1x Installation Kits

Downloads

Download the specification sheet below:

Nero Mecca Mini Basin Mixer Matte Black

Download the installation instructions below:

Nero Mecca Mini Basin Mixer Matte Black

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Leaking basin tap making a nuisance of itself? The Nero York Basin Mixer With White Porcelain Lever in Matte Black is a straightforward swap, whether you're refreshing a single bathroom or fitting out a rental. The matte black body pairs with a white porcelain lever, so you get a classic look that sits happily in period and modern spaces alike. It's built from brass for a solid feel and a long working life. The adjustable ceramic disc cartridge gives you smooth, precise control over temperature and flow. It's suitable for mains pressure installation, and it's WELS 5 Star Rated at 6L/Min, so you're not wasting water day to day. Nero backs it with a 15 year warranty. That porcelain lever does a lot of work for such a small detail.

• Brass construction that stands up to daily use for a longer working life
• Adjustable ceramic disc cartridge for accurate temperature and flow control, which helps keep water use down
• Matte black finish paired with a white porcelain lever for a clean, classic finish
• Solid water rating, so you can relax knowing you're not wasting resources
• Suitable for mains pressure installation, matching most Australian homes
• Backed by a 15 year warranty for lasting peace of mind

Suitable for mains pressure installation, so check your setup or ask your plumber if you're unsure.

Also available in Chrome and Aged Brass finishes.

Team it with the matching Nero range to finish the look.

Specifications

WELS water efficiency: WELS 5 Star Rated
WELS water consumption: 6L/Min
WELS registration number: T40262
Watermark certification: WM-060073, All Nero Tapware products are Watermark Certified
Construction material: Brass
Finish/coating: Electroplating
Operating pressure: 150 - 500kPa
Overall height: 265.1mm
Height to spout: 176mm
Spout reach: 118.8mm
Warranty: 15 years

What's In The Box

1 x Basin mixer
2 x Flexible hose
1 x Installation kit

Downloads

Download the specification sheet below:
Nero York Basin Mixer With White Porcelain Lever Matte Black

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Worn out tap dripping away in the background? The Nero Ecco Basin Mixer in Chrome is a straightforward replacement, and just as at home in a new bathroom, kitchen or laundry fit-out. The body's solid brass, so it stands up to daily use over the long haul. Chrome wipes clean with a cloth and sits happily beside most existing tapware, which saves you replacing everything else in the room. Squared edges and clean lines give you a modern look without fuss. It's WELS 5 star rated at 6 litres a minute, so it's kind to the water bill too. Quality that lasts, at a fair price.

• Sturdy brass construction that holds up well over years of everyday use
• Chrome finish that wipes clean easily and matches a wide range of fittings
• Streamlined modern design with strong edges to freshen up your space
• Suits basins in the bathroom, kitchen or laundry, so it works across the home

Check your basin tap hole size before ordering, or ask your plumber to confirm the fit.

Team it with the matching Ecco Collection to complete the look.

WELS & Watermark Certification

• WELS 5 star rated
• 6 L/MIN
• WELS Registration No: T43206
• All Nero Taps are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

• 1 x Basin Mixer
• 2 x Flexible Hose
• 1 x Base Ring
• 1 x Installation Kit

Downloads

Download the specification sheet below:

Nero Ecco Basin Mixer Chrome

Download the installation instructions below:

Nero Ecco Basin Mixer Chrome

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Old basin tap dripping, or starting a new vanity from scratch? The Nero Ecco Basin Mixer in Brushed Nickel is a straightforward pick for either job. It suits standard basins and brings clean, modern lines to the vanity. The body's sturdy brass, so it's made to handle daily use and stand up over the years. Brushed nickel gives you a soft, warm look that's easy to live with, and it hides the odd fingerprint better than most. It's 5 star WELS rated at 6L/Min, which keeps the water bill in check. Backed by a 15 year warranty: quality you can trust at a fair price. Also available in Chrome and Matte Black.

• Brass construction for lasting durability, so it holds up to everyday use in a busy bathroom
• Modern basin mixer design that keeps the vanity looking clean and current
• Brushed Nickel finish for a soft, warm tone that works with a range of bathroom styles
• 15 year warranty for peace of mind long after installation
• Part of the Ecco range, so you can match other pieces across the bathroom

Check your basin tap hole size before ordering, or ask your plumber.

Team it with the matching Ecco Collection to complete the look.

Specifications

WELS license: WM-060073, All Nero Tapware products are Watermark Certified
WELS water efficiency: 5 star WELS rated
WELS water consumption: 6L/Min
WELS registration number: T43206
Temperature rating: Min 1°C - Max 75°C
Operating pressure: Min 150kPa - Max 500kPa
Overall height: 153.7mm
Spout height: 100.3mm
Material construction: Brass
Finish/coating: PVD
Warranty: 15 years

What's In The Box

1x Basin Mixer
1x Base Ring
2x Flexible Hoses
1x Thread And Locking Screw Set
1x Installation Instruction

Downloads

Download the specification sheet and installation guide below:

Nero Ecco Basin Mixer Brushed Nickel

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Leaking basin tap, or a new vanity to fit out? The Phoenix Vivid Slimline Oval Basin Mixer in Chrome handles either job. It's a neat single-lever swap for a dated or dripping mixer, and the slim oval form suits most modern bathrooms. The body is lead-free brass, so it stands up to daily use and will outlast the bathroom around it. Chrome keeps its shine and wipes clean with a damp cloth. It's WELS 6 star rated at 4.5 litres a minute, which means you save water without thinking about it. Designed in Australia by the Phoenix team, recent winners of 3 iF Product Design Awards. They've clearly spent some time on the curves.

• Lead-free brass construction that handles years of everyday use
• 6 star WELS rating for strong water efficiency, so you use less every day
• Quality chrome finish that resists wear and wipes clean easily with a cloth
• Slim oval, sculptural shape that complements modern bathroom styles
• Australian-designed by the award-winning Phoenix team, recent winners of 3 iF Product Design Awards

Team it with the matching Vivid Slimline Oval range to complete the look.

WELS & Watermark Certification

• WELS 6 star rated
• 4.5 LT/MIN
• WELS Registration No: T17004
• All Phoenix Taps are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Above-counter basins need a taller tap, or you end up splashing the bench instead of the bowl. The Caroma Luna Mid Lead Free Basin Mixer in Chrome is built for exactly that job, and it suits inset basins too. It's a straightforward swap if you're replacing a worn or leaking mixer, and just as easy in a new build. Inside sits a 25mm ceramic disc cartridge, so the body stays slim and the water control stays smooth. The brass is Low Lead, containing less than 0.25% lead, for a healthier home, finished in hard-wearing chrome. Flat paddle handles give you a solid grip, even with soapy hands. WELS 6 star rated at 4.5 litres a minute, so it's kind to the water bill.

• Taller profile than a standard basin mixer, so it works well with above-counter and inset basins where you need the extra clearance
• 25mm ceramic disc cartridge for a slim body and dependable, drip-free operation over the long haul
• Flat paddle-style handles that give you a firm, easy grip along with a clean designer look
• Easy-clean silicone aerator that resists limescale build-up, which saves you scrubbing time
• Made from Low Lead brass with less than 0.25% lead content for peace of mind at home
• Soft, understated curves that suit most contemporary bathrooms without dating quickly

Check the height clearance and your basin type before ordering, or ask your plumber to confirm the fit.

Team it with the matching Luna range of basins, baths and toilet suites to complete the look.

WELS & Watermark Certification

• WELS 6 star rated
• 4.5 LT/MIN
• WELS Registration No: T35942
• All Caroma Taps are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Downloads

Download the installation instructions below:

Caroma Luna Mid Lead Free Basin Mixer Chrome

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Leaking basin tap on the way out? The Phoenix Axia Basin Mixer in Brushed Nickel is a clean swap, and just as at home on a new build vanity. It runs on a standard cartridge, with a lever-less routed handle that adjusts flow and temperature. The cast spout keeps an ultra-thin profile, so the line at the basin stays slim and modern. Solid brass underneath means it handles daily use, and the durable, high-quality brushed nickel finish holds its look over time. Designed in Australia by the Phoenix design team, it's a minimalist style that suits plenty of vanity setups. A quality mixer you can rely on day in, day out.

• Solid brass body for long-term durability, so it handles everyday use without fuss
• Standard cartridge operation with a lever-less handle design, keeping controls simple and reliable
• Cast spout with an ultra-thin profile, giving a slim, modern line at the basin
• Routed handle for a distinctive designer touch that stands out on the vanity
• High-quality brushed nickel finish that resists wear and keeps its look
• Designed in Australia by the award-winning Phoenix team, so the style is well considered

Check your basin tap hole size before ordering, or ask your plumber to confirm the fit.

Specifications WELS water efficiency: WELS 6 star rated
WELS water consumption: 4.5L/min
WELS registration number: T33218
Watermark certification: All Phoenix taps are Watermark certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box 1 x Basin Mixer
1 x Installation Kit
1 x 450m Hose
1 x 450mm Braided Flexible Hot Hose
1 x Installation Instructions
1 x Warranty Card

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Fitted an above-counter bowl and need a tap tall enough to clear it? The Phoenix Vivid Slimline Vessel Mixer in Brushed Gold is built for exactly that job, whether you're replacing a tired vessel tap or fitting out a new basin. The taller body suits above-counter bowls, and the slimline lever handle keeps it easy to use day to day. It's made from lead free brass, so it stands up to years of use and outlasts the bathroom around it. WELS 6 star rated at 4.5 litres a minute, which is kind to the water bill. Brushed Gold brings a warm, modern look that works with plenty of basin styles. Designed in Australia by the Phoenix design team, so the sculptural shape doesn't come at the cost of practicality.

• Lead free brass construction for durability that holds up through years of daily use
• Slimline lever handle that's simple to operate and keeps the design clean
• Taller vessel-style body suited to above-counter basins and bowls
• Sculptural form that complements a modern bathroom
• Designed in Australia by the Phoenix design team, recent winners of 3 iF Product Design Awards, so you can bet the detail has been thought through

Check the height clearance and basin type before ordering, or ask your plumber to confirm it suits your setup.

Team it with the matching Phoenix Vivid range to complete the look.

WELS & Watermark Certification

• WELS 6 star rated
• 4.5 LT/MIN
• WELS Registration No: T15756 (V)
• All Phoenix Taps are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Tight little powder room, or a compact basin that swallows a full-size mixer? The Nero Mecca Mini Basin Mixer in Gun Metal is built for exactly that job. It's made from Low Lead DZR Brass, so it stands up to corrosion and leaks over the long haul, and the gun metal finish gives your basin a clean, modern look. A Neoperl aerator keeps the flow smooth and steady day to day. It's 5 star WELS rated at 5L/Min, which is kind to the water bill. Suited to mains pressure installation, easy enough to fit and simple to use. With a 25 year warranty behind it, that's quality you can trust at a fair price.

• Compact footprint that suits small basins and tight vanities
• Low Lead DZR Brass build resists corrosion and leaks for lasting performance
• Neoperl aerator delivers a smooth, controlled flow
• Polyamide PEX flexible hose with 1/2 BSP female connection for a straightforward hook-up
• Designed for mains pressure installation
• 25 year warranty for long-term peace of mind

Made for mains pressure, so check your water pressure suits before ordering. Need a hand? Ask your plumber.

Also available in Chrome, Matte Black, Brushed Gold, Brushed Nickel, Brushed Bronze and Matte White.

Specifications

WELS water efficiency: 5 star WELS rated
WELS water consumption: 5L/Min
WELS registration number: T45352
Construction material: Brass
Finish/coating: PVD
Overall height: 137.7mm
Spout reach: 104.5mm
Spout height: 57.1mm
Warranty: 25 years

What's In The Box

1x Mini Basin Mixer
2x Flexible Hose
1x Installation Kits

Downloads

Download the specification sheet below:

Nero Mecca Mini Basin Mixer Gun Metal

Download the installation instructions below:

Nero Mecca Mini Basin Mixer Gun Metal

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Leaking basin tap that's had its day? The Fienza Empire Slim Basin Mixer Cold Start in Brushed Nickel is a straightforward swap, suiting a standard vanity or basin with a single tap hole. The slim round outlet and swivel aerator keep the profile neat, so it works in new builds and refreshes alike. It's made from lead-free brass with a PVD brushed nickel finish that holds up to daily use. The cold start cartridge sits at the cold position on start-up, which means the hot water system isn't fired unnecessarily every time you turn the tap on. WELS 6 star rated at 4.5L/Min, and Watermark certified. Fienza backs it with a lifetime warranty, so it's quality you can trust at a fair price.

• 25mm cold start cartridge technology, which saves energy by opening on cold rather than mixing hot each time
• PVD brushed nickel finish that resists wear and keeps its look over the years
• Slim round outlet with a swivel aerator, giving you an easy reach across the basin
• Made from eco-friendly lead-free brass for safe, durable everyday performance
• Lifetime warranty for long-term peace of mind, which says plenty about how it's built

Check your basin has a single tap hole before ordering, or ask your plumber to confirm.

Also available in Chrome, Matte Black, Brushed Copper and Urban Brass.

Specifications

WELS water efficiency: WELS 6 star rated
WELS water consumption: 4.5L/Min
WELS registration number: T43829
Watermark certification: All Fienza taps are Watermark certified
Construction material: Brass
Operating mechanism: 25mm ceramic disc cartridge
Finish/coating: PVD
Overall Height (mm): 153
Spout height (mm): 114
Spout reach (mm): 125
Spout function: Swivel & Cold Start
Warranty:  Lifetime

What's In The Box

1 x Basin Mixer, fixing kit, installation instructions

Downloads

Download the specification sheet below:
Fienza Empire Slim Basin Mixer Cold Start Brushed Nickel

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping a worn mixer, or fitting out a new vanity? The Phoenix Axia Basin Mixer in Chrome handles either job. It's a clean, single-lever tap built from solid brass, so it stands up to daily use, and the standard cartridge keeps the action smooth over the long haul. The cast spout has an ultra-thin profile that sits neatly above the basin. The routed handle gives you easy control without a bulky lever, which is one less thing to catch a sleeve on. Chrome is hard-wearing and simple to keep clean. Designed in Australia by the award-winning Phoenix design team, so it's a practical pick with quality you can trust at a fair price.

• Solid brass construction that holds up to everyday use in a busy bathroom
• Standard cartridge operation for smooth, reliable single-handle control
• Lever-less routed handle that's easy to grip and keeps the look minimalist
• Cast spout with an ultra-thin profile that sits neatly over the basin
• Durable, high quality chrome finish that wipes clean and resists wear
• Modern, minimalist design from the award-winning Phoenix team in Australia

Check your basin tap hole size before ordering, or ask your plumber to confirm the fit.

Specifications WELS water efficiency: WELS 6 star rated
WELS water consumption: 4.5L/min
WELS registration number: T33218
Watermark certification: All Phoenix taps are Watermark certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box 1 x Basin Mixer
1 x Installation Kit
1 x 450m Hose
1 x 450mm Braided Flexible Hot Hose
1 x Installation Instructions
1 x Warranty Card

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Fitted a vessel basin and found your old mixer sitting too low? The Fienza Kaya Tall Basin Mixer in Brushed Nickel gives you the height you need. It's a straightforward swap for a vessel or above-counter basin, and the taller body clears plenty of room under the spout for washing hands or filling a glass. The build is lead-free brass, so it handles daily use, and the PVD brushed nickel finish holds its look over time. Inside, a high quality 25mm European cartridge keeps temperature and flow control smooth and precise. PEX split-resistant hoses connect to your water supply. It's 5 star WELS rated at 5L/min, which is kind to the water bill. Fienza backs the Kaya with a 15 year warranty, so you can bet it's built to last.

• Lead-free brass construction for a mixer that stands up to everyday use
• PVD brushed nickel finish that keeps its colour and resists wear
• High quality European 25mm cartridge for reliable, accurate control
• Round pin lever handle that's easy to operate with wet hands
• Curved outlet for a clean, even flow of water
• PEX split-resistant hoses for a dependable connection
• 15 year warranty for long-term peace of mind

The taller body suits vessel and above-counter basins, so check your basin height and tap hole before ordering, or ask your plumber.

Also available in Chrome, Matte Black, Brushed Copper, Gun Metal, Matte White and Urban Brass.

Specifications

WELS water efficiency: 5 star WELS rated
WELS water consumption: 5L/min
WELS registration number: T37569
Construction material: Lead free brass
Operating mechanism: 25mm ceramic disc cartridge
Finish/coating: PVD
Watermark certification: all Fienza taps are watermark certified
Operating pressure: 150 - 500 kPa
Overall length (mm): 196
Height to spout (mm): 216
Spout reach (mm): 170
Spout function: Fixed
Warranty:  15 years

What's In The Box

1 x Basin Mixer, fixing kit, installation instructions

Downloads

Download the specification sheet below:

Fienza Kaya Tall Basin Mixer Brushed Nickel

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Tired old basin tap on its last legs? The Phoenix Axia Basin Mixer in Matte Black is a straightforward upgrade, and it works just as well on a new vanity as it does on a like-for-like swap. It's solid brass, so it'll take daily use and keep going. The lever-less routed handle runs on a standard cartridge, which means smooth operation year after year. The cast spout has an ultra-thin profile for a clean, modern line at the basin. Matte black is hard-wearing and easy to live with: a wipe with a cloth and it's done. Designed in Australia by the Phoenix team, so it's quality you can trust at a fair price.

• Solid brass construction that stands up to everyday use for a mixer that lasts.
• Standard cartridge operation gives you smooth, dependable temperature and flow control.
• Routed lever-less handle keeps the design minimal and simple to use.
• Cast spout with an ultra-thin profile for a sharp, modern line at the basin.
• Durable matte black finish that holds its look with minimal fuss.
• Designed in Australia by the Phoenix design team, so you know it's built to a proven standard.

Check your basin has a single tap hole to suit a mixer before ordering. Need a hand? Ask your plumber.

Specifications WELS water efficiency: WELS 6 star rated
WELS water consumption: 4.5L/min
WELS registration number: T33218
Watermark certification: All Phoenix taps are Watermark certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box 1 x Basin Mixer
1 x Installation Kit
1 x 450m Hose
1 x 450mm Braided Flexible Hot Hose
1 x Installation Instructions
1 x Warranty Card

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Fitted an above-counter basin and found your old tap sits too low? The Nero Bianca Mid Tall Basin Mixer in Matte Black gives you that extra clearance, and it suits semi-recessed basins too. It's a practical swap if you're upgrading a dated basin tap or fitting out a new bathroom. The body's solid brass with a durable matte black skin, so it handles daily use. Inside, a ceramic cartridge keeps the action smooth and helps prevent drips over time. It's WELS 6 Star rated at 4.5L/Min, which keeps running costs sensible without giving up performance. Nero backs it with a 15 year warranty, so you can buy with confidence.

• Solid brass construction with a quality finish, built to last through years of daily use
• Ceramic cartridge for smooth, reliable operation and fewer drips
• Mid-tall spout height gives you easy clearance over the basin
• Strong water rating helps cut water use and keep bills down
• Matte black finish that pairs well with a range of basins and tapware
• Covered by a 15 year warranty for long-term peace of mind

Check your basin height and setup before ordering, or ask your plumber to confirm the fit. Also available in Chrome, Brushed Nickel, Gun Metal and Brushed Gold.

Team it with matching Nero showers and accessories to finish the look.

Specifications

WELS water efficiency: WELS 6 Star rated
WELS water consumption: 4.5L/Min
WELS registration number: T40947
Watermark certification: WM-060073, All Nero Tapware products are Watermark Certified
Construction material: Brass
Finish/coating: Electroplating
Operating pressure: 150 - 500kPa
Overall height: 232.7mm
Height to spout: 188mm
Spout reach: 179mm
Warranty: 15 years

What's In The Box

1 x Mid Tall Basin Mixer
2 x Flexible Hoses
1 x Thread and Locking Screw Set
1 x Base Ring

Downloads

Download the specification sheet below:

Nero Bianca Mid Tall Basin Mixer Matte Black

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping out a basin tap that's started to drip? The Caroma Luna II Mid Basin Mixer in Chrome is a straight, practical pick, and it works just as well in a brand new bathroom. The mid-height spout suits standard basins and leaves comfortable clearance for washing hands. It's built from lead-free brass with a hard-wearing chrome finish, so it stands up to daily use and resists corrosion and dripping over the long haul. Australian designed and engineered, and every Caroma tap is 100% leak tested before it leaves the factory. It's 6 star WELS rated at 4.5L/min, which keeps water use down without any fuss. There's a 20 year warranty behind it too: quality you can trust at a fair price.

• 6 star WELS rated with a 4.5L/min flow rate, so you save on water and energy every time you use it
• Made from lead-free brass* for strength and safe, reliable performance
• Concealed aerator with adjustable stream direction, giving you a steady, splash-free flow
• 100% leak tested by Caroma, so you can install it with confidence
• Australian designed and engineered to suit local bathrooms and conditions
• Covered by a 20 year warranty for genuine peace of mind
• Also available in Black, Brushed Nickel and Brushed Brass

Check your basin tap hole size before ordering. Need a hand? Your plumber can confirm the fit.

Specifications

WELS water efficiency: 6 star WELS rated
WELS water consumption: 4.5L/min
WELS registration number: T44976
Watermark certification: All Caroma Taps are Watermark Certified
Construction material: Lead Free brass
Operating mechanism: 25mm ceramic disc cartridge
Finish/coating: Electroplated
Operating pressure: 150 - 500 kPa
Spout reach: 123mm
Spout height: 176mm
Overall height: 233mm
Warranty: 20 years

What's In The Box

1x Basin Mixer

Downloads

Download the installation instructions below:
Caroma Luna II Mid Basin Mixer - Chrome

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages