Hand Showers

Updating a shower or bath outlet and want a tidy finish? The Fienza Empire Slim Hand Shower Round Plate in Brushed Nickel is a straightforward swap. The round plate and slim profile suit most modern bathrooms, and the brushed nickel is a PVD finish, so it holds up well to daily use. It's made from solid brass for strength that lasts, with an all-in-one water inlet and mounting bracket to keep the install neat. Three water-flow settings let you switch between normal, massage or a combination, and the tilt function points the spray where you want it. It's 3 star WELS rated at 9L/min. A 1.5 metre stainless steel flexible hose comes standard (the matte black model uses PVC). Backed by a lifetime warranty, which tells you plenty.

• Solid brass body for a durable, long-lasting hand shower
• PVD brushed nickel finish that stands up to everyday wear
• Three water-flow settings: normal, massage or combination, so you can set the spray to suit
• Tilt function to direct the water where you need it
• 1.5 metre stainless steel flexible hose (PVC on the matte black model) for easy reach
• All-in-one water inlet and mounting bracket for a simpler install
• Easy to clean TPR nozzles that wipe clear of build-up

Check your existing outlet before ordering. Need a hand? Your plumber can confirm it.

Also available in Chrome, Matte Black, Brushed Copper and Urban Brass.

Specifications

• WELS water efficiency: 3 star WELS rated
  
• WELS water consumption: 9L/min
  
• WELS registration number: S18383
  
• Watermark certification: All Fienza showers are Watermark Certified. Please note: This product may have a visible Fienza or Watermark logo.
  
• Construction material: Brass
  
• Spray options: 1
  
• Finish/coating: PVD
  
• Operating pressure: 150 - 500kPa
  
• Overall height (mm): 240
  
• Arm length (mm): 240
  
• Head diameter (mm): 120
  
• Warranty:  Lifetime

What's In The Box

1 x Hand shower,wall bracket, shower hose, fixing kit, installation instructions

Downloads

Download the specification sheet below:

Fienza Empire Slim Hand Shower Round Plate Brushed Nickel

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Adding a hand shower, or replacing one that's seen better days? The Phoenix NX ORLI with HydroSense Hand Shower in Matte Black handles either job. The push-fit adaptor connects to an existing 1/2" connection with no drilling, so fitting is quick. The 100mm handpiece runs HydroSense spray technology for a relaxing, day-spa feel, and it's WELS 3 star rated at 8.0 litres a minute. The slimline square handpiece and matching square wall plate suit traditional and contemporary bathrooms alike, and the brass bracket gives it solid support. Designed and engineered in Australia by the Phoenix team, with a lifetime warranty behind it. That's a long time to be confident about a shower.

• HydroSense spray technology delivers a relaxing, day-spa feel every time you shower
• Push-fit adaptor suits an existing 1/2" connection and needs no drilling, which makes fitting quick and clean
• 100mm single-function handpiece with low-profile nozzles that wipe clean easily
• Slimline square design and matching square wall plate keep the look neat and consistent
• Quality brass bracket for solid, lasting support
• Easy-clean flexible smooth hose with a concealed connection for a streamlined finish
• Lifetime warranty for peace of mind well after install

Check your existing shower connection is 1/2" before ordering, or ask your plumber to confirm.

WELS & Watermark Certification

• WELS 3 star rated
• 8.0 LT/MIN
• WELS Registration Number: S13462 (V)
• All Phoenix showers are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Tired hand shower dribbling away on the wall? The Phoenix NX ORLI with HydroSense Hand Shower is a simple swap. The 100mm square handpiece keeps a slim profile and sits neatly against a matching square wall plate, so it suits a traditional or a contemporary bathroom. The bracket is quality brass and the finish is a classic chrome that pairs with most tapware. HydroSense spray technology gives you a soft, day-spa feel from a single-function handpiece, and it's WELS 3 star rated at 8.0 litres a minute. Designed and engineered in Australia by the award-winning Phoenix design team, with a lifetime warranty behind it. Fit it once and forget about it.

• Single-function handpiece with HydroSense spray technology, for a full, comfortable shower feel
• 100mm square hand shower head with a slimline profile that matches the square wall plate, so the whole thing looks coordinated
• Push-fit adaptor suits an existing 1/2" connection, which means quick installation with no drilling required
• Low-profile nozzles and a smooth flexible hose wipe clean easily, so maintenance stays simple
• Concealed hose connection for a neat, streamlined finish on the wall
• Quality brass bracket and classic chrome finish that hold up over years of daily use
• Australian designed and engineered by the Phoenix team, backed by a lifetime warranty

Check that your existing shower connection is 1/2" before ordering, or ask your plumber to confirm.

WELS & Watermark Certification

• WELS 3 star rated
• 8.0 LT/MIN
• WELS Registration Number: S13462
• All Phoenix showers are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Handy for rinsing down the shower walls, washing the dog, or filling a bucket without a fuss. The Fienza Kaya Hand Shower Round Plate in Gun Metal works over a shower or a bath, whether you're swapping out a tired old one or fitting out a new wall. It's solid brass, so it takes daily use in its stride, and the PVD gun metal finish resists wear and keeps its look. The all-in-one water inlet and mounting bracket keeps the install tidy. You get a single water-flow setting for a clean, consistent spray, and the TPR nozzles wipe clear of scale in seconds. WELS 3 star rated at 9 litres a minute, with a lifetime warranty behind it. That's quality you can trust at a fair price.

• Solid brass body for lasting strength and dependable everyday performance
• PVD gun metal finish that holds up to wear and keeps its finish looking sharp
• All-in-one water inlet and mounting bracket, which simplifies the install
• Single water-flow setting for a simple, consistent spray
• Easy-to-clean TPR nozzles, so you can rub away build-up in seconds
• Designed to complement your shower or bath
• Watermark certified, so it meets Australian plumbing requirements
• Lifetime warranty for long-term peace of mind

Check your existing outlet and rail spacing before ordering. Need a hand? Ask your plumber.

Also available in Chrome, Matte Black, Brushed Nickel, Brushed Copper, Matte White and Urban Brass.

Specifications

• WELS water efficiency: 3 (> 7.5 but <= 9.0) Star WELS rated
  
• WELS water consumption: 9L/min
  
• WELS registration number: S16569
• Watermark certification: All Fienza showers are Watermark Certified. Please note: This product may have a visible Fienza or Watermark logo.
  
• Construction material: Brass
  
• Spray options: 1
  
• Finish/coating: PVD
  
• Operating pressure: 150 - 500kPa
  
• Overall height (mm): 287.5
  
• Arm length (mm): 242.5
  
• Projection (mm): 80
  
• Head diameter (mm): 120
  
• Warranty:  Lifetime

What's In The Box

1 x Hand shower,wall bracket, shower hose, fixing kit, installation instructions

Downloads

Download the specification sheet below:

Fienza Kaya Hand Shower Round Plate Gun Metal

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Old hand shower dripping, or the nozzles crusted up beyond saving? The Phoenix NX Vive Hand Shower in Chrome/White is a straightforward upgrade. It fits your existing connection with no drilling needed, so the swap is quick and the wall stays untouched. The 120mm handpiece has a single function and low-profile, easy-clean nozzles that keep limescale from building up. A quality brass bracket holds it securely, and the flexible velvet-touch hose in Natural White wipes clean in seconds. It's WELS 3 star rated at 8.5 LT/MIN. Designed in Australia by the Phoenix design team, recently awarded 3 iF Product Design Awards, the NX range brings a clean, modern look defined by its angular form. Backed by a lifetime warranty, which says plenty.

• Fits your existing connection with no drilling required, which makes it an easy replacement job
• 120mm handpiece with a single function and low-profile nozzles, so cleaning is simple
• Quality brass bracket for a secure, lasting hold
• Velvet-touch flexible hose in Natural White that wipes clean easily
• Australian-designed by the award-winning Phoenix team, winners of 3 iF Product Design Awards
• Lifetime warranty for long-term peace of mind

Team it with the matching NX range to complete the look.

WELS & Watermark Certification

• WELS 3 star rated
• 8.5 LT/MIN
• WELS Registration Number: S12415 (V)
• All Phoenix showers are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Handpiece gone crusty and spitting water sideways? The Fienza Kaya Hand Shower Round Plate in Brushed Nickel is a straight upgrade for a shower or a bath, whether you're replacing a worn handpiece or fitting out a new setup. It's solid brass with a PVD brushed nickel finish, so it takes daily use and keeps its look. The round plate combines the water inlet and mounting bracket in one, which keeps the install neat. One water-flow setting means no fiddling: you turn it on and it works. The TPR nozzles wipe clean in seconds. It's 3 Star WELS rated at 9L/min, and there's a lifetime warranty behind it. Quality at a fair price.

• Solid brass construction for lasting strength and reliability
• PVD brushed nickel finish that resists wear and stays looking good
• All-in-one water inlet and mounting bracket for a tidier, easier install
• Single water-flow setting for simple, consistent use
• Easy-to-clean TPR nozzles so mineral build-up wipes away
• Round plate design that suits either a shower or a bath
• Lifetime warranty for long-term peace of mind

Also available in Chrome, Matte Black, Brushed Copper, Gun Metal, Matte White and Urban Brass.

Specifications

• WELS water efficiency: 3 (> 7.5 but <= 9.0) Star WELS rated
  
• WELS water consumption: 9L/min
  
• WELS registration number: S16569
• Watermark certification: All Fienza showers are Watermark Certified. Please note: This product may have a visible Fienza or Watermark logo.
  
• Construction material: Brass
  
• Spray options: 1
  
• Finish/coating: PVD
  
• Operating pressure: 150 - 500kPa
  
• Overall height (mm): 287.5
  
• Arm length (mm): 242.5
  
• Projection (mm): 80
  
• Head diameter (mm): 120
  
• Warranty:  Lifetime

What's In The Box

1 x Hand shower,wall bracket, shower hose, fixing kit, installation instructions

Downloads

Download the specification sheet below:

Fienza Kaya Hand Shower Round Plate Brushed Nickel

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Old hand shower gone dull and spitting sideways? The Fienza Kaya Hand Shower Round Plate in Brushed Copper is a straight swap onto your existing rail or wall outlet. It works over the bath or in the shower, so you've got a directable spray for rinsing, washing and cleaning the tiles. It's solid brass with a PVD brushed copper finish, built to handle daily use and resist wear. The all-in-one water inlet and mounting bracket keeps the install simple. One water-flow setting, one steady spray, no menu of modes to scroll through. It's WELS 3 star rated at 9 litres a minute, and there's a lifetime warranty behind it.

• Solid brass construction for strength and a long service life
• PVD brushed copper finish that stands up to everyday knocks and cleaning
• All-in-one water inlet and mounting bracket, so fitting is quick and tidy
• Single water-flow setting for a reliable, no-fuss spray
• TPR nozzles wipe clean easily, which clears limescale build-up
• Lifetime warranty for peace of mind

Check that your existing rail or wall outlet suits this hand shower before ordering. Need a hand? Ask your plumber.

Also available in Chrome, Matte Black, Brushed Nickel, Gun Metal, Matte White and Urban Brass.

Specifications

• WELS water efficiency: 3 (> 7.5 but <= 9.0) Star WELS rated
  
• WELS water consumption: 9L/min
  
• WELS registration number: S16569
• Watermark certification: All Fienza showers are Watermark Certified. Please note: This product may have a visible Fienza or Watermark logo.
  
• Construction material: Brass
  
• Spray options: 1
  
• Finish/coating: PVD
  
• Operating pressure: 150 - 500kPa
  
• Overall height (mm): 287.5
  
• Arm length (mm): 242.5
  
• Projection (mm): 80
  
• Head diameter (mm): 120
  
• Warranty:  Lifetime

What's In The Box

1 x Hand shower,wall bracket, shower hose, fixing kit, installation instructions

Downloads

Download the specification sheet below:

Fienza Kaya Hand Shower Round Plate Brushed Copper

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Washing the dog, rinsing the kids, or just cleaning down the shower walls: a hand shower earns its keep. The Fienza Kaya Hand Shower Round Plate in Matte White is a practical replacement or addition for any shower or bath setup. You get a wide, even spray from a single water-flow setting, so it does the everyday job without fuss. The head is solid brass with an electroplated matte white finish that holds up over time and keeps its look. The all-in-one water inlet and mounting bracket keeps fitting simple. It's WELS 3 star rated at 9L/min, and Fienza backs it with a lifetime warranty. That's quality you can trust at a fair price.

• Solid brass construction for durability that stands up to daily use
• Electroplated matte white finish that keeps its colour and resists wear
• All-in-one water inlet and mounting bracket, which keeps installation simple
• Single water-flow setting delivering a wide, even spray
• Easy-to-clean TPR nozzles, so you can wipe away buildup and keep the flow steady
• Round plate design that complements the shower or bath
• Supported by a lifetime warranty for long-term peace of mind

Check your existing hose and outlet fitting before ordering, or ask your plumber.

Also available in Chrome, Matte Black, Brushed Nickel, Brushed Copper, Gun Metal and Urban Brass.

Specifications

• WELS water efficiency: 3 (> 7.5 but <= 9.0) Star WELS rated
  
• WELS water consumption: 9L/min
  
• WELS registration number: S16569
• Watermark certification: All Fienza showers are Watermark Certified. Please note: This product may have a visible Fienza or Watermark logo.
  
• Construction material: Brass
  
• Spray options: 1
  
• Finish/coating: Electroplated
  
• Operating pressure: 150 - 500kPa
  
• Overall height (mm): 287.5
  
• Arm length (mm): 242.5
  
• Projection (mm): 80
  
• Head diameter (mm): 120
  
• Warranty:  Lifetime

What's In The Box

1 x Hand shower,wall bracket, shower hose, fixing kit, installation instructions

Downloads

Download the specification sheet below:

Fienza Kaya Hand Shower Round Plate Matte White

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Handpiece worn out, or dribbling where it shouldn't? The Nero Serenity Hand Held Shower in Chrome is a straight replacement, so you get a comfortable, flexible shower without pulling the bathroom apart. The handle's shaped to sit easily in your hand. Four spray options let you switch the flow to suit the job, all worked with a simple slide button. It's designed in Australia and built from quality materials that clean up easily and stand up to limescale over time. WELS 3 star rated at 8.5L/min. The chrome finish is hard-wearing and keeps looking sharp with basic care. Backed by a 25 year warranty: quality you can trust at a fair price.

• Four spray options with a slide button controller, so you can change the flow to suit rinsing, washing or a gentle spray
• Adjustable bracket lets you set the shower angle where it works best for you
• Easy-clean silicone nozzles that wipe clear of buildup with a quick rub, no scrubbing required
• Durable, high-quality chrome finish that keeps its shine with basic care
• Designed in Australia and backed by a 25 year warranty for long-term peace of mind

Check that your existing hose fitting matches before ordering. Need a hand? Ask your plumber.

Team it with the matching Serenity range to finish the look. Also available in Matte Black, Brushed Nickel, Brushed Gold, Brushed Bronze and Gun Metal.

Specifications

• WELS water efficiency: 3 Star
  
• WELS water consumption: 8.5L/min
  
• WELS registration number: S18731
  
• Watermark certification: WM-060093
  
• Construction material: Brass
  
• Spray options: Multiple
  
• Finish/coating: Electroplating
  
• Operating pressure: 150 - 500kPa
  
• Shower Arm length (mm): 273
  
• Projection (mm): 80
  
• Shower head length (mm): 135
  
• Back Plate length (mm): Ø 60
  
• Warranty:  25 years

What's In The Box

1x Hand Shower (Built-In Check Valve)
1x Shower Bracket
1x Backplate
1x 1.5m PVC Hose

Downloads

Download the specification sheet below:

Nero Serenity Hand Held Shower Chrome

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Old handpiece dribbling, or spray heads clogged with limescale? The Nero Serenity Hand Held Shower in Brushed Bronze is a straightforward swap, and just as good in a brand new shower. The shape sits comfortably in the hand, so it's easy to use day to day. Quality materials mean it's tough and simple to keep clean, and the silicone nozzles resist limescale buildup, so the spray stays consistent over time. It's WELS 3 star rated with a water consumption of 8.5L/min, and it's Watermark certified. Designed in Australia and backed by a 25 year warranty, it's a practical, good-looking pick for a bathroom refresh or an investment property.

• 4 spray options controlled by a slide button, so you can switch flow to suit the moment
• Adjustable bracket lets you set the shower angle to a comfortable height
• Easy-clean silicone nozzles that resist limescale and wipe clean in seconds
• Durable, high-quality Brushed Bronze finish that holds up to daily use
• Smooth, refreshing flow for an everyday shower that works a charm
• Designed in Australia and supported by a 25 year warranty

Also available in Chrome, Matte Black, Brushed Nickel, Brushed Gold and Gun Metal.

Team it with the matching Serenity range to complete the look.

Specifications

• WELS water efficiency: 3 Star
  
• WELS water consumption: 8.5L/min
  
• WELS registration number: S18731
  
• Watermark certification: WM-060093
  
• Construction material: Brass
  
• Spray options: Multiple
  
• Finish/coating: PVD
  
• Operating pressure: 150 - 500kPa
  
• Shower Arm length (mm): 273
  
• Projection (mm): 80
  
• Shower head length (mm): 135
  
• Back Plate length (mm): Ø 60
  
• Warranty:  25 years

What's In The Box

1x Hand Shower (Built-In Check Valve)
1x Shower Bracket
1x Backplate
1x 1.5m PVC Hose

Downloads

Download the specification sheet below:

Nero Serenity Hand Held Shower Brushed Bronze

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Worn handpiece dribbling down your arm instead of over your head? The Nero Serenity Hand Held Shower in Brushed Nickel is a simple swap, and a tidy pick for a new shower too. The ergonomic shape sits comfortably in your hand, and four spray options change the flow with a slide button controller. It's built from quality materials that stand up to daily use, wipe clean easily and resist limescale buildup. The adjustable bracket sets the shower angle, so tall and short can both get a fair go. WELS 3 star rated at 8.5 litres a minute. Designed in Australia and backed by a 25 year warranty, so it holds up over the long haul.

• Four spray options controlled by a slide button, so you can change the flow to suit the moment
• Adjustable bracket lets you set the shower angle for comfortable use
• Easy-clean silicone nozzles that wipe over quickly to keep the spray even
• Durable, high-quality finish that resists limescale and stays looking good
• Designed in Australia and supported by a 25 year warranty for peace of mind

Also available in Chrome, Matte Black, Brushed Gold, Brushed Bronze and Gun Metal.

Team it with the matching Serenity range to finish the look.

Specifications

• WELS water efficiency: 3 Star
  
• WELS water consumption: 8.5L/min
  
• WELS registration number: S18731
  
• Watermark certification: WM-060093
  
• Construction material: Brass
  
• Spray options: Multiple
  
• Finish/coating: PVD
  
• Operating pressure: 150 - 500kPa
  
• Shower Arm length (mm): 273
  
• Projection (mm): 80
  
• Shower head length (mm): 135
  
• Back Plate length (mm): Ø 60
  
• Warranty:  25 years

What's In The Box

1x Hand Shower (Built-In Check Valve)
1x Shower Bracket
1x Backplate
1x 1.5m PVC Hose

Downloads

Download the specification sheet below:

Nero Serenity Hand Held Shower Brushed Nickel

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Handset gone patchy, or just past its best? The Nero Serenity Hand Held Shower in Brushed Gold is a practical upgrade or replacement for your existing shower on the rail. The handle is ergonomic, so it sits comfortably in the hand. A slide button switches between 4 spray options to suit the wash you want, and the adjustable bracket lets you set the angle to match your setup. Silicone nozzles wipe clean in seconds and shrug off limescale, which keeps the flow steady over time. It's WELS 3 star rated at 8.5L/min. Designed in Australia, built from quality materials with a durable Brushed Gold finish, and backed by a 25 year warranty. Fit it and forget it.

• 4 spray options controlled by a simple slide button, giving you a different feel for the same shower
• Adjustable bracket lets you tilt the shower to the angle that works for you
• Easy-clean silicone nozzles that resist limescale buildup, so the spray stays consistent
• Quality, durable finish that stands up to daily use
• Designed in Australia with a 25 year warranty for long-term peace of mind

Also available in Chrome, Matte Black, Brushed Nickel, Brushed Bronze and Gun Metal.

Team it with the matching Serenity range to complete the look.

Specifications

• WELS water efficiency: 3 Star
  
• WELS water consumption: 8.5L/min
  
• WELS registration number: S18731
  
• Watermark certification: WM-060093
  
• Construction material: Brass
  
• Spray options: Multiple
  
• Finish/coating: PVD
  
• Operating pressure: 150 - 500kPa
  
• Shower Arm length (mm): 273
  
• Projection (mm): 80
  
• Shower head length (mm): 135
  
• Back Plate length (mm): Ø 60
  
• Warranty:  25 years

What's In The Box

1x Hand Shower (Built-In Check Valve)
1x Shower Bracket
1x Backplate
1x 1.5m PVC Hose

Downloads

Download the specification sheet below:

Nero Serenity Hand Held Shower Brushed Gold

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Rinsing off, washing without soaking your hair, or hosing down the shower recess: a handheld earns its keep. The Caroma Urbane II Hand Shower in Brushed Nickel works as part of a new shower setup or as a straight swap onto an existing rail or wall outlet. The slim head suits most modern bathrooms, and the brushed nickel finish is applied by PVD, so it stands up to daily use. VJet technology lets you switch spray patterns, and the built-in flow regulator holds the flow steady across a range of water pressures. It's WELS 4 star rated at 7.5 litres a minute. Backed by a 20 year warranty, it's quality you can trust at a fair price.

• VJet technology delivers variable spray functions, so you can change the water pattern to suit the job at hand
• Premium quality flow regulators hold a consistent flow across different water pressures, which means a reliable shower whatever your plumbing
• Handheld design lets you direct the water exactly where you want it, useful for quick rinses without soaking your hair
• PVD brushed nickel finish resists wear and keeps its look over years of use
• Smooth silverflex hose is built to last and wipes clean easily, so it won't turn into the grubby bit of the shower
• 20 year warranty gives you long-term peace of mind

Check your existing rail or wall outlet connection before ordering, or ask your plumber if you're unsure it'll match.

Team it with the matching Caroma Urbane II Brushed Nickel tapware and accessories to keep your finishes consistent throughout the bathroom.

WELS & Watermark Certification

• WELS 4 star rated
• 7.5 LT/MIN
• WELS Registration Number: S18254
  
• All Phoenix showers are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Downloads

Download the installation instructions below:

Caroma Urbane II Hand Shower Brushed Nickel

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Rinsing the kids, washing the dog, cleaning down the tiles: a hand shower earns its keep. The Phoenix Lexi Hand Shower in Matte Black is a smart pick when you're upgrading an existing shower setup or fitting out a new bathroom. Lift it straight from the holster and it works as a handheld. The square head keeps clean, straight lines, softened by a mix of round and square edges that suits plenty of bathroom styles. Head and hose are both matte black, so the finish ties together. It's WELS 3 star rated at 8.5 litres a minute. Australian designed, with a 15 year warranty behind it, which tells you what Phoenix thinks of it.

• Matte black head and matte black hose for a finish that ties together
• Slides in and out of the holster easily, so you can use it as a handheld when you need to
• Square head with sharp, clean lines that keeps things looking tidy
• Blend of round and square edges gives it a versatile look across different bathroom styles
• Australian designed for local homes
• Covered by a 15 year warranty for long-term peace of mind

Check your existing rail or wall bracket before you order, or ask your plumber to confirm.

Team it with the matching Lexi accessories to finish the look.

WELS & Watermark Certification

• WELS 3 star rated
• 8.5 LT/MIN
• WELS Registration Number: S14322 (V)
• All Phoenix showers are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages