Bathroom

Running separate wall or hob mixers and just need the spout? The Nero Mecca Basin/Bath Spout Only 160mm in Gun Metal is a fixed outlet for a basin or bath, and a simple swap when the old one's looking tired. At 160mm it gives you good reach and a clean, steady flow. Underneath the durable Gun Metal finish it's solid brass, so it handles daily use. It's WELS 5 Star Rated at 5L/MIN, which keeps the water bill sensible. Designed in Australia and backed by a 15 year warranty: quality you can trust at a fair price. Just remember, the spout won't turn itself on, so you'll need mixers to go with it.

• Solid brass construction gives you a sturdy, long-lasting spout that stands up to daily use
• 160mm reach suits most basins and baths, so it fits neatly into a range of setups
• Quality durable finish in Gun Metal keeps it looking sharp over the years
• Strong water rating helps you keep water use in check
• Designed in Australia and covered by a 15 year warranty for real peace of mind
• Also available in 7 colour finishes to match your other fittings

Near the coast? Have a look at Nero's Zen range, made from Marine Grade Stainless Steel and available in all colours.

Team it with matching Nero tapware, showers and accessories to finish the look.

Specifications

WELS water efficiency: WELS 5 Star Rated
WELS water consumption: 5L/MIN
WELS registration number: T41791
WELS License: WM-060073 All Nero Tapware products are Watermark Certified
Construction material: Brass
Finish/coating: PVD
Operating pressure: 150 - 500kPa
Backplate diameter: Ø 60 mm 
Spout reach: 163 mm
Warranty: 15 years

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Downloads

Mecca Basin/Bath Spout only 120/160/185/230/260mm

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Filling a stockpot, rinsing the sink out, hosing down a roasting tray: a pull-out spray earns its keep in a busy kitchen. The Phoenix Vivid MKII Pull Out Sink Mixer 230mm L Shaped in Stainless Steel gives you that reach, with 360° swivel so the spout swings clear of whatever's stacked up. Stainless steel construction stands up to corrosion and daily use. The 35mm ceramic cartridge keeps the flow smooth and the temperature where you set it, and it's 5 star WELS rated at 5L/Min, so the water bill stays sensible. Backed by a 15-year warranty. Straightforward to install, and built to keep going.

• Pull-out braided nylon hose gives you extra reach for filling and rinsing
• Dual function handpiece lets you switch spray patterns to suit the task
• Ball joint hose outlet connection for smooth, reliable movement
• Stainless steel construction stands up to corrosion and years of daily kitchen use
• Lead Free composition for safer water at the tap
• 35mm ceramic cartridge for precise control, covered by a 15-year warranty

Also available with a Gooseneck outlet if that suits your sink layout better.

Check your sink and bench setup before ordering, or ask your plumber to confirm the fit.

Specifications

WELS water efficiency: 5 star WELS rated
WELS water consumption: 5L/Min
WELS registration number: T46122
Operating mechanism: 35mm ceramic cartridge
Operating pressure: 150 - 500kPa
Temperature rating: 1 - 75°C
Construction material: Stainless steel
Finish/coating: Stainless steel
Overall height: 350mm
Spout height: 312mm
Spout reach: 235mm
Spout function: Pull Out
Warranty: 15 years

What's In The Box

1x Pull Out Sink Mixer
1x Installation kit
1x Installation instructions
1x Warranty card

Downloads

Download the specification sheet below:
Phoenix Vivid MKII Pull Out Sink Mixer 230mm L Shaped - Stainless Steel

Download the installation instructions below:
Phoenix Vivid MKII Pull Out Sink Mixer 230mm L Shaped - Stainless Steel

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Old handset gone crusty, or after a tidier setup for the bath? The Fienza Isabella Hand Shower Round Plate in Brushed Nickel is a straight replacement or an easy upgrade. It uses an all-in-one design that combines the water inlet and mounting bracket, so the install stays simple and there are fewer parts on the wall. The handset is solid brass with a brushed nickel finish that stands up to corrosion and everyday wear. One water-flow setting keeps things easy, and the tilt function lets you angle the spray to suit you. It's 3 star WELS rated at 9L/Min. Backed by a lifetime warranty, which says plenty about a fitting that gets used every single day.

• Solid brass construction for a build that holds up over years of use
• All-in-one water inlet and mounting bracket, which keeps the install tidy and reduces parts
• Tilt function so you can direct the spray where you want it
• 1.5 metre flexible stainless steel hose for comfortable reach and movement
• Silicone nozzles that wipe clean easily and resist limescale build-up
• Single water-flow setting for simple, no-fuss operation
• Lifetime warranty for genuine peace of mind

Check your existing outlet and bracket fitting before ordering. Need a hand? Ask your plumber to confirm compatibility.

Specifications

WELS water efficiency: 3 star WELS rated
WELS water consumption: 9L/Min
WELS registration number: S16574
Construction material: Brass
Finish/coating: PVD
Overall height: 252.5mm
Rail length: 1.5 metre long hose
Round plate diametre: Ø 60mm
Warranty: Lifetime

What's In The Box

1x Hand shower

Downloads

Download the specification sheet below:
Fienza Isabella Hand Shower Round Plate Brushed Nickel

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping a tired shower head, or fitting out a new bathroom from scratch? The Caroma Luna Fixed Overhead Shower in Brushed Nickel keeps it simple. It mounts to the wall through a durable brass shower arm, so it sits securely and delivers a wide, rain-style spray. The 200mm head gives you plenty of coverage. The softly rounded edges suit most modern bathrooms, and the satin brushed nickel finish wipes clean easily and holds up well to everyday use. It's WELS 4 star rated at 7.5 litres a minute, so the water bill stays sensible. Part of the Australian-designed Luna collection, and built to be reliable year after year.

• Large 200mm overhead rain head for good spray coverage across the whole shower
• Durable brass shower arm that connects through the wall, so you get a secure, lasting fit
• Satin brushed nickel finish that's easy to clean and stands up to daily use
• Softly rounded, modern shape that works with a wide range of bathroom styles
• WaterMark certified, like all Caroma showers, so it meets Australian plumbing requirements
• Also available in chrome, satin black and brushed brass finishes

Overhead arms come through the wall, so it's worth having your plumber confirm the rough-in height before you order. Standing in the wrong spot is a cold way to find out.

Team it with the Caroma Luna Wall Mixer, and keep tapware and accessories in the same finish for a consistent look throughout the bathroom.

WELS & Watermark Certification

• WELS 4 star rated
• 7.5 LT/MIN
• WELS Registration Number: S13883 (V)
  
• All Caroma showers are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Downloads

Download the installation instructions below:

Caroma Luna Fixed Overhead Shower Brushed Nickel

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping a tired shower head without touching the pipework? The Phoenix Vivid Shower Arm 400mm & 230mm Round Rose is a fixed wall-mounted shower built for exactly that job. The 400mm arm keeps the head well clear of the wall. The 230mm round rose spreads the water wide, so you're standing under it rather than chasing it. It's WELS 3 star rated at 8.5 litres a minute. The chrome plate finish holds up over years of daily use and wipes clean with a cloth. Designed in Australia by the Phoenix design team, so it works as good as it looks in traditional and contemporary bathrooms alike.

• 400mm shower arm keeps the head clear of the wall for comfortable clearance while you shower
• 230mm round rose delivers a wide spread of water, ideal if you like proper coverage
• Fixed position suits replacement renovations, so you can update your shower without relocating pipework
• Quality chrome plate finish stands up to daily use and stays looking sharp over time
• Designed in Australia by the Phoenix design team, recent winners of 3 iF Product Design Awards

Fixed shower arms match up with an existing water connection, so if you're unsure about your current setup, check with your plumber before ordering.

Team it with the matching Phoenix Vivid range to finish the look.

WELS & Watermark Certification

• WELS 3 star rated
• 8.5 LT/MIN
• WELS Registration Number: S10507
• All Phoenix showers are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Everyone in the house is a different height, and a rail shower solves that. The Phoenix Vivid Rail Shower in Chrome slides the handset up and down the rail, so it suits family bathrooms where one shower gets shared around. It's a practical replacement for a tired or leaking rail shower, and a straightforward choice for a new bathroom. Lift the handset out of the holster and you've got a hand shower for rinsing off, cleaning the shower or bathing the kids. There are 5 spray functions to work through. WELS 3 star rated at 9 litres a minute. The chrome plate finish is built to hold up over years of daily use, and it's designed in Australia by the Phoenix design team, recent winners of 3 iF Product Design Awards.

• 5 spray functions on the handset, so you can switch the flow to suit the job
• Slide the handset up and down the rail to adjust the height for everyone who uses the shower
• Handset lifts out of the holster for use as a hand shower, handy for rinsing and cleaning
• Smooth hose wipes down easily and keeps the shower looking tidy
• Adjustable fixing points give you flexibility during installation
• Quality chrome plate finish that stands up to everyday wear

The water inlet sits separate to the rail, so check your existing plumbing position before ordering. Need a hand? Ask your plumber.

Team it with the matching Phoenix Vivid range to complete the look.

WELS & Watermark Certification

• WELS 3 star rated
• 9 LT/MIN
• WELS Registration Number: S14329
• All Phoenix showers are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping out a tired rail shower, or working with a wall that hasn't got room to spare? The Fienza Empire Slim Rail Shower in Chrome keeps things neat. Slide the hand shower up or down to set the right height, then pick from three flow settings: normal, massage or combination. The electroplated chrome finish wipes down easily and holds up to daily use. A 1.5 metre flexible stainless steel hose gives you comfortable reach for rinsing. It's 3 star WELS rated at 9L/min, so you're not pouring money down the drain. Backed by a lifetime warranty, which is a fair go by anyone's measure.

• Three water-flow settings (normal, massage or combination) let you switch the spray to suit the moment
• Adjustable slider sets the hand shower to any height, handy for taller and shorter users
• Slim 30 x 10 mm rail keeps things neat on the wall and works well in compact bathrooms
• 1.5 metre flexible stainless steel hose gives you plenty of reach for rinsing off
• Easy-to-clean TPR nozzles wipe free of build-up so the spray stays even
• Electroplated chrome finish that stands up to everyday use
• Lifetime warranty for long-term peace of mind

The rail is a fixed length, so check the drop suits your existing shower outlet before ordering. Need a hand? Ask your plumber.

Also available in Matte Black, Brushed Nickel, Brushed Copper and Urban Brass.

Specifications

• WELS water efficiency: 3 star WELS rated
  
• WELS water consumption: 9L/min
  
• WELS registration number: S18384
  
• Watermark certification: All Fienza showers are Watermark Certified. Please note: This product may have a visible Fienza or Watermark logo.
  
• Construction material: Brass
  
• Spray options: 1
  
• Finish/coating: Electroplated
  
• Operating pressure: 150 - 500kPa
  
• Overall height (mm): 680
  
• Arm length (mm): 240
  
• Projection (mm): 75
  
• Head diameter (mm): 120
  
• Distance between fixing point (mm): 650
  
• Warranty:  Lifetime

What's In The Box

1 x Shower rail, slider, hand shower, shower hose, fixing kit, installation instructions

Downloads

Download the specification sheet below:

Fienza Empire Slim Rail Shower Chrome

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Want a drencher overhead and a handset you can grab? The Phoenix Vivid Slimline Compact Twin Shower in Chrome gives you both on the one fitting, so it suits most bathroom updates, whether you're replacing a tired unit or fitting out a new build. Rinse off under the fixed head, or reach for the handset when you need it. Handy when the dog's due a wash, too. The chrome plate finish is built to hold up over years of daily use, and the streamlined body works with traditional and contemporary bathrooms alike. Designed in Australia by the Phoenix design team, recent winners of 3 iF Product Design Awards, it's quality you can trust at a fair price.

• Dual head setup gives you the choice to keep your hair dry or wash it, all from one shower
• Integrated water diverter lets you switch easily between the handset and the overhead drencher
• 1 spray function on the overhead and 3 on the handset, so you can vary the flow to suit you
• Overhead Shower: WELS 5 Star, 6.0L/min and Hand Shower: WELS 5 Star, 6.0L/min, which is kind to the water bill
• Quality chrome plate finish that lasts the test of time and wipes clean
• Top water inlet position for a neat, straightforward connection

Check the water inlet suits your existing plumbing before ordering, or ask your plumber to confirm the fit.

Team it with the matching Phoenix Vivid range to complete the look.

WELS & Watermark Certification

• Overhead Shower: WELS 5 Star, 6.0L/min
• Hand Shower: WELS 5 Star, 6.0L/min
• WELS Registration Number: S16701
• All Phoenix showers are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Two showers, one rail. The Caroma Luna Shower on Rail in Chrome gives you a handheld shower and a large 200mm overhead rain shower, and a built-in water diverter switches between them. Quick rinse one minute, full rain shower the next. It's a smart replacement for a tired or leaking setup. The rail is durable brass finished in long-lasting chrome that stands up to daily use. Water enters from the top, and the height-adjustable handset holder slides easily, so tall and short members of the household are both sorted. The overhead is 4 star WELS rated at 7.5L/Min and the hand shower 5 star at 6L/Min. Backed by a 20 year warranty: quality you can trust at a fair price.

• Large 200mm overhead rain shower plus a handheld shower on the rail, covering everyday washing and a relaxing rinse in the one unit
• Built-in water diverter so you can quickly choose the hand shower or the rain shower
• Durable brass rail with a long-lasting chrome finish that holds up over the years
• Height-adjustable handset holder with an easy-to-use slider, handy for households of different heights
• 1 spray function on the overhead and 3 on the handset, giving you options for how you shower
• Water inlet position at the top for a clean install
• WaterMark certified, so it meets Australian plumbing requirements
• Backed by a 20 Year Warranty for peace of mind

Check your existing water inlet position before ordering, or ask your plumber to confirm compatibility.

Team it with the rest of the Luna collection to complete the look.

WELS & Watermark Certification

• WELS water efficiency: Overhead Shower - 4 star WELS rated, Hand Shower - 5 star WELS rated
  
• WELS water consumption: Overhead Shower - 7.5L/Min, Hand Shower - 6L/Min
• WELS Registration Number: S18381
  
• All Caroma showers are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Downloads

Download the installation instructions below:
Caroma Luna Shower on Rail Chrome

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Want the drencher overhead and a handset for the quick rinses? The Caroma Urbane II Rail Shower 300mm Overhead in Matte Black gives you both in one system, whether you're upgrading an old shower or fitting out a new bathroom. The 300mm overhead handles the full-body soak. The VJet® hand shower handles everything else, including the days you'd rather keep your hair dry. The top water inlet position makes it a simple retrofit onto existing plumbing. Quality flow regulators hold a consistent flow across a range of water pressures, and the matte black finish resists wear and corrosion, so it keeps looking good for years. Backed by trusted Australian quality and a 20 year warranty.

• Overhead shower and hand shower in one system, giving you a full-body soak or a quick handheld rinse whenever you like
• VJet® technology puts the spray in your hands, from a firm invigorating jet to a soft relaxing flow and everything between
• Integrated water diverter, so you can switch from handset to overhead drencher without any fuss
• Easy slide rail height adjustment to suit everyone in the household
• Overhead Shower - 3 star WELS rated at 9L/Min and Hand Shower - 4 star WELS rated at 7.5L/Min, so you're not pouring money down the drain
• Premium flow regulators deliver steady water flow even when your pressure varies
• Quality matte black finish that stands the test of time, plus a top water inlet position for easy retrofit onto existing plumbing

Check your existing water inlet position before ordering. Need a hand? Ask your plumber to confirm the fit.

Also available in Chrome, Brushed Nickel, Gunmetal and Brushed Brass, with matching accessories to complete the look.

Specifications

WELS water efficiency: Overhead Shower - 3 star WELS rated, Hand Shower - 4 star WELS rated
WELS water consumption: Overhead Shower - 9L/Min, Hand Shower - 7.5L/Min
WELS Registration Number: S17486
Watermark certification: All Caroma showers are watermark certified
Operating pressure: 150 - 500kPa
Spray function: 3
Construction material: Brass
Finish/coating: Electroplated
Rail length: 1115mm
Fixing distance: 600-800mm
Shower arm reach: 400mm
Overhead shower head diametre: Ø 300mm
Warranty: 20 years

What's In The Box

1 x Shower Hand Piece
1 x Shower Rose
1 x Shower Rail
1 x Rail Slider
1 x Hose
1 x Installation Instructions

Downloads

Download installation instruction below:

Caroma Urbane II Rail Shower With Overhead Installation Instructions

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Worn handpiece spraying everywhere but where you want it? The Phoenix Vivid Hand Shower in Chrome is a practical upgrade, whether you're replacing a tired handpiece or setting up a new shower. The 5 function handpiece adjusts by angle, so anyone in the household can dial in a spray that suits. Handy for the days you'd rather not wet your hair. It's WELS 5 star rated at 6 litres a minute, which is kind to the water bill. Designed in Australia by the award-winning Phoenix design team, the Vivid range works in traditional and contemporary bathrooms. The chrome plate finish holds its look through years of daily use. Quality you can trust at a fair price.

• 5 function handpiece with angle adjustment, so you can dial in the spray to suit the whole household
• Quality chrome plate finish that stands up to the test of time and keeps its shine
• Streamlined, modern shape that works in both traditional and contemporary bathrooms
• Designed in Australia by the Phoenix design team, most recently winners of 3 iF Product Design Awards, which is a solid mark of build quality

A plumber can fit this quickly during a shower refresh, or swap it straight onto a compatible existing rail or wall outlet.

Team it with the matching Phoenix Vivid range to finish the look.

WELS & Watermark Certification

• WELS 5 star rated
• 6 LT/MIN
• WELS Registration Number: S18122
• All Phoenix showers are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

One shower, three people, three different heights. A rail shower solves that, and the Caroma Luna Multifunctional Rail Shower in Black is a practical pick whether you're replacing a tired setup or fitting one out from scratch. The handset slides up and down the rail, so everyone gets it where they want it. Three spray functions let you change the feel of the water. Premium flow regulators keep things steady across a range of water pressures, and it's WELS 5 star rated at 6.0 litres a minute. The rub-clean silicone nozzles wipe over to shift limescale, which beats scrubbing with a toothbrush. The square head with softly curved corners has a clean, modern look, and the black finish is durable and works with plenty of tapware. Quality you can trust at a fair price.

• 3 spray functions on the handset, so you can switch the flow to suit the moment
• Slide the handset along the rail to set the perfect height for the whole family
• Premium flow regulators deliver a steady flow across varying water pressures
• Rub-clean silicone nozzles make it quick to keep the spray face clear
• Square head with softly curved corners for a modern finish
• Water inlet position separate to rail, worth noting for your plumber when connecting
• Also available in chrome, brushed nickel, and brushed brass finish

Check the inlet position and your existing connections before ordering, or ask your plumber to confirm the fit.

Team it with the matching Luna collection to complete the look.

WELS & Watermark Certification

• WELS 5 star rated
• 6.0 LT/MIN
• WELS Registration Number: S13874 (V)
  
• All Caroma showers are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Downloads

Download the installation instructions below:

Caroma Luna Multifunctional Rail Shower Black

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Two showers, one set. The Nero Bianca Twin Shower in Gun Metal is a smart pick when you're replacing a tired shower or fitting out a compact space. The short column set suits small bathrooms, ensuites and guest bathrooms. You get a generous 250mm overhead rain shower, plus a handset that lifts easily out of its holster. The built-in water diverter switches between the two, so one unit covers both jobs. It's built from solid brass and finished with a durable quality skin, so it handles daily use and keeps its looks. Overhead shower 4 Star WELS Rated at 7.5L/Min, hand shower 4 Star WELS Rated at 7.5L/Min. Certified to Australian standards, WELS compliant, and backed by an industry-leading warranty. Quality you can trust at a fair price.

• 250mm overhead rain shower for a full, even spray from above
• 3 function handset, so you can choose the spray to suit the job
• Built-in water diverter makes switching from rain shower to hand shower quick and simple
• Hand shower lifts easily from the holster for rinsing the shower walls, or the kids
• Solid brass construction with a durable Gun Metal finish, so it stands up to years of everyday use
• Short column set keeps the footprint tidy, ideal for small bathrooms and ensuites

Certified to Australian standards and WELS compliant. Need a hand? Check your existing plumbing rough-in with your plumber before ordering.

WELS & Watermark Certification

• WELS water efficiency: Overhead shower - 4 Star WELS Rated, Hand shower - 4 Star WELS Rated
  
• WELS water consumption: Overhead shower - 7.5L/Min, Hand shower - 7.5L/Min
• WELS Registration No: S17424
• All Nero Tapware products are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

• 1 x Shower rail
• 1 x Shower rose
• 1 x Hand shower
• 1 x Hand shower hose
• 1 x Installation Instructions
• 1 x Install Kit

Downloads

Download the specification sheet below:

Nero Bianca Twin Shower Gun Metal

Download the installation instructions below:

Nero Bianca Twin Shower Gun Metal

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Two heads, one shower rail, and a swap that usually doesn't mean opening up the wall. The Caroma Urbane II Compact Twin Shower in Chrome runs a top water inlet, so it retrofits easily over existing plumbing in most bathrooms. You get a generous 300mm overhead rain shower plus a VJet® hand shower, which means you can drench from above or keep your hair dry with the handset. Handy on the mornings you're already running late. The overhead shower is 3 star WELS rated at 9L/Min and the hand shower is 4 star WELS rated at 7.5L/Min. The chrome-plated finish resists corrosion and everyday wear, and it's built from quality materials that hold up over time. Australian-designed, easy to operate, won't drip or leak, and backed by a 20 year warranty.

• Dual head design with a 300mm overhead rain shower and VJet® hand shower, so you can choose how you shower
• VJet® technology lets you dial the handset spray from a firm, invigorating jet through to a relaxing flow and everything in between
• Integrated water diverter switches you easily between the handset and the overhead drencher
• Premium flow regulators keep the water flowing consistently across a range of water pressures
• Top water inlet for easy retrofit ability, making replacement simpler
• Smooth silverflex shower hose for durability and easy cleaning
• Quality chrome plate finish built to last the test of time

Number of spray functions: 1 on the overhead, various on the handset thanks to the VJet® personalisation options. Not sure your existing plumbing will suit a top inlet? Check with your plumber before ordering.

Specifications

WELS water efficiency: Overhead Shower - 3 star WELS rated, Hand Shower - 4 star WELS rated
WELS water consumption: Overhead Shower - 9L/Min, Hand Shower - 7.5L/Min
WELS registration number: S18257
Watermark certification: All Caroma showers are Watermark Certified
Operator pressure: 150 - 500kPa
Rail length: 314mm
Overhead Shower diametre: Ø 300mm
Shower arm reach: 400mm
Spray function: 1
Warranty: 20 years

What's In The Box

Downloads

Download the installation instructions below:
Caroma Urbane II Compact Twin Shower Chrome

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Two showers, one unit. The Nero Dolce II Twin Shower in Chrome pairs an overhead with a hand shower, so it's a practical pick whether you're replacing a tired shower or fitting out a new bathroom. The built-in diverter switches between the two easily. Stand under the overhead, or grab the handpiece for rinsing the walls and the kids. The overhead is 3 star WELS rated at 8L/Min and the hand shower 4 star at 7.5L/Min, which keeps the water bill sensible. Chrome wipes down without fuss and holds its look day to day. Nero's an Australian brand and backs it with a 25 year warranty, so you've got peace of mind long after your plumber has left.

• 250mm metal overhead shower head delivers a generous spray across the shower
• Single-function hand shower with a 1.5 metre PVC hose, handy for rinsing and cleaning
• Built-in top inlet water diverter, so switching between overhead and hand shower is simple
• Adjustable bottom fixing bracket gives you more flexibility during fit-off
• Chrome finish that's easy to keep looking tidy day to day
• Backed by a 25 year warranty for long-term confidence

Ask your plumber to check your wall setup and water pressure before install to make sure it suits your bathroom.

Also available in Matte Black, Brushed Nickel, Gun Metal and Brushed Gold.

Specifications

WELS water efficiency: Overhead Shower - 3 star WELS rated, Hand Shower - 4 star WELS rated
WELS water consumption: Overhead Shower - 8L/Min, Hand Shower - 7.5L/Min
WELS registration number: S45363
Operating pressure: 150 - 500kPa
Construction material: Brass
Finish/coating: Electroplated
Spray options: 2
Fixing distance: 580-750mm
Shower arm reach: 378mm
Shower head diametre: Ø 250mm
Warranty: 25 years

What's In The Box

1 x Hand Shower
1 x Shower Head
1 x Shower Rail (Built-in Dual-Check Valve)
1 x 1.5m Shower Hose

Downloads

Download the specification sheet below:

Nero Dolce II Twin Shower Chrome

Download the installation instructions below:

Nero Dolce II Twin Shower Chrome

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Old mirror gone spotty around the edges? The Ingrain Rectangle Brushed Nickel Framed Mirror 750mm by 900mm is a straight swap, and just as at home in a new build. The frame's aluminium with a brushed nickel finish, and the 5mm copper-free glass resists corrosion, so it stays clear in a steamy bathroom instead of going cloudy on you. It mounts with a simple screw-fixed bracket. Hang it landscape or portrait, whichever suits your wall. The clean rectangular shape sits happily with most tapware and vanity styles, so you're not locked into one look. Quality that lasts, without any fuss.

• 5mm copper-free glass resists corrosion, so it stays clear in a humid bathroom
• Aluminium frame in a brushed nickel finish that pairs easily with existing fittings
• Hangs landscape or portrait, giving you flexibility for your layout
• Simple screw-fixed wall mounting for a quick, secure install
• Classic rectangular design that suits a wide range of decor
• Also available in Matte Black and Brushed Gold

Check your wall type and stud positions before fixing, or ask your plumber or handyman to hang it for you.

Specifications

Overall width: 900mm

Overall height: 750mm

Overall depth: 38mm

Orientation: Landscape or portrait

Wall mounting: Screws and hangers

Installation: Wall hangers

What's In The Box

1 x Mirror
1 x Installation & owners guide

Downloads

Download the specification sheet below:
Ingrain Rectangle Brushed Nickel Framed Mirror 750mm by 900mm

Download the Ingrain Mirrors product manual below:
Ingrain Mirrors Installation and Owner Guide

Warranty

Ingrain guarantee that all products sold are free from manufacturing faults and defects with a *5 year warranty from the date of original delivery on vanities and shaving cabinets and 3 year repair or replacement warranty on Framed and LED Mirrors.

We use only the highest quality materials. Combining traditional craftsmanship and modern technology, we aim to make furniture that will last a lifetime when used as intended.

Natural environmental factors will affect the condition of furniture which lead to cupping, timber splitting, shrinkage, expansiona nd timber finish discoloration which unfortunately cannot be warranted.

*Cabinets (vanities, tallboys & ensembles, shaving cabinets excluding mirror): 5 year repair or replacement, 12 months on shaving cabinet mirrors.

Vanity tops: 5 years replacement 

Framed & LED Mirrors: 3 year repair or replacement

PLEASE NOTE
While we put great care and precision into crafting your item(s) according to your expectations, it is important to note that we primarily work with natural materials such as timber. The natural properties of timber, including its colour, features and grain can significantly influence the final appearance of the product and may vary from what you may have seen or anticipated. Additionally, our finishing process may involve filling resin holes and addressing imperfections in the natural timber. This is done not only to enhance the overall quality but also to minimise our environmental footprint and make the most efficient use of the material. We adhere to industry standard practices when addressing these imperfections, ensuring that each product meets our quality control standards before it leaves our warehouse.

Variations in timber colour, graining and features are not considered a warranty issue.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping out a tired mirror above the vanity? The Ingrain Timber Framed Round Mirror 800mm is a straightforward way to finish the job, and just as good in a brand new bathroom. The natural timber frame comes in an ash colour with a soft rounded profile, so it sits comfortably with most bathroom styles. At 800mm in diameter, it's a practical size for above a basin without crowding the wall. The glass is 5mm and copper-free, which helps it resist corrosion in a steamy bathroom over time. It's designed to match Ingrain vanities too, so the finish ties in neatly if you're building out the range. Simple, and it looks good.

• 800mm diameter round shape that works across a range of bathroom looks
• Natural ash timber frame to coordinate with Ingrain vanities
• Soft rounded frame profile for a clean, understated edge
• 5mm copper-free glass to help resist corrosion in wet areas
• Screw-fixed wall mounting for a simple, secure install

Check you're fixing into solid wall or studs, or ask your plumber to hang it for you.

Also available in Arch and Rectangular designs.

Specifications

Overall width: 800mm

Overall height: 800mm

Overall depth: 31mm

Orientation: N/A

Wall mounting: Screws and hangers

Installation: Wall hangers

What's In The Box

1 x Timber framed mirror
1 x Installation & owners guide

Downloads

Download the specification sheet below:
Ingrain Timber Framed Round Mirror 800mm

Download the Ingrain Mirrors product manual below:
Ingrain Mirrors Installation and Owner Guide

Warranty

Ingrain guarantee that all products sold are free from manufacturing faults and defects with a *5 year warranty from the date of original delivery on vanities and shaving cabinets and 3 year repair or replacement warranty on Framed and LED Mirrors.

We use only the highest quality materials. Combining traditional craftsmanship and modern technology, we aim to make furniture that will last a lifetime when used as intended.

Natural environmental factors will affect the condition of furniture which lead to cupping, timber splitting, shrinkage, expansiona nd timber finish discoloration which unfortunately cannot be warranted.

*Cabinets (vanities, tallboys & ensembles, shaving cabinets excluding mirror): 5 year repair or replacement, 12 months on shaving cabinet mirrors.

Vanity tops: 5 years replacement 

Framed & LED Mirrors: 3 year repair or replacement

PLEASE NOTE
While we put great care and precision into crafting your item(s) according to your expectations, it is important to note that we primarily work with natural materials such as timber. The natural properties of timber, including its colour, features and grain can significantly influence the final appearance of the product and may vary from what you may have seen or anticipated. Additionally, our finishing process may involve filling resin holes and addressing imperfections in the natural timber. This is done not only to enhance the overall quality but also to minimise our environmental footprint and make the most efficient use of the material. We adhere to industry standard practices when addressing these imperfections, ensuring that each product meets our quality control standards before it leaves our warehouse.

Variations in timber colour, graining and features are not considered a warranty issue.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Every basin needs somewhere to hang a hand towel. The Fienza Empire Slim Hand Towel Rail 220mm Chrome is a straightforward swap for a worn or dated rail, and a tidy addition next to the basin in a new bathroom. It's stainless steel, so it copes with daily use and everyday bathroom moisture. The electroplated chrome finish wipes clean with a cloth. The slim, rounded profile keeps things neat without crowding the wall, and the fixed 220mm length gives your hand towel a reliable spot instead of the edge of the vanity. High-strength mounting brackets hold it firm once it's up. There's a 5 year warranty behind it, so you can fit it and forget it.

• Stainless steel construction for lasting strength in a wet environment
• Electroplated chrome finish that stays looking sharp and wipes clean easily
• Slim, rounded design that suits most contemporary bathrooms without dominating the space
• Fixed length rail, not removable or adjustable, so it stays put where you mount it
• High-strength mounting brackets for a secure, stable hold
• Backed by a 5 year warranty for peace of mind

Check your wall type and the spot you want it before you start, or leave it to your plumber or handyperson.

Also available in Matte Black, Brushed Nickel, Brushed Copper and Urban Brass.

Specifications

Construction material: Stainless steel
Finish/coating: Electroplated
Overall Length: 220mm
Overall Depth: 65mm
Fixing Distance: 192mm
Hanging Length: 164mm
Warranty:  5 years

What's In The Box

1 x Hand towel holder, fixing kit, installation instructions

Downloads

Download the specification sheet below:

Fienza Empire Slim Hand Towel Rail 220mm Chrome

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Old basin looking tired, or building a new vanity from scratch? The ADP Jack 500 x 420 Above Counter Basin in Gloss White sits on top of the counter, so it suits a benchtop or vanity unit where you want a clean, modern look. It measures 500mm (W) x 130mm (H) x 420mm (D), and the bowl holds 5L, which is plenty for everyday washing. It's ceramic with a gloss white finish that wipes clean with a cloth. Because it's ceramic, expect a slight size variation of +/-5mm. That's normal for the material, not a fault. Also available in 2 colours.

• Single tap hole, so it pairs neatly with an above-counter or wall-mounted mixer
• Roomy 5L bowl capacity for comfortable day-to-day washing
• Ceramic build with a gloss white finish that's easy to keep clean
• Chrome overflow cover included, so there's nothing extra to source
• Suits a 32mm plug and waste (sold separately), letting you match it to your chosen tapware

Note: this basin does not suit the ADP overflow cover, so use the included chrome cover instead.

Check your benchtop cut-out before ordering. Need a hand? Ask your plumber.

Specifications

• Construction material:  Ceramic
  
• Tap holes: 1
  
• Overflow:  Overflow included
  
• Shape: Rectangular
  
• Colour: White
  
• Plug and waste:  Sold separately
  
• Bowl Capacity (L):  5
  
• Length (mm):  500
  
• Width (mm):  420
  
• Height (mm):  130
  
• Height Above Benchtop (mm): 130
  
  

What's In The Box

ADP Jack 500 x 420 Above Counter Basin Gloss White

Downloads

Download the specification sheet below:

ADP Jack 500 x 420 Above Counter Basin Gloss White

Warranty

Architectural Designer Products (ADP) are covered by up to 15 Years Warranty*

Architectural Designer Products (ADP) are manufactured in Australia to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Domestic Warranty periods:

• Baths – 7 Years
• Stainless Steel Sinks – 15 Years
• Composite Sinks – 10 Years
• Cabinets – Vanities, Tallboys & Ensembles, Shaving Cabinets (excluding mirror) – 10 Years
• Cherry Pie / Friday Hybrid Quartz / Caesarstone Benchtops – 10 Years
• Acrylic Tops / Cast Marble Tops / Solid Surface Tops – 7 Years
• Bamboo Cabinets and Tops – 7 Years
• Ceramic Moulded Tops – 5 Years
• Solid Surface Basins – 7 Years
• Ceramic Basins – 1 Year
• Mirrors (including mirrored surfaces on cabinets) – 1 Year
• Hardware – 7 Years
• Electrical / Lighting / Plumbing Fittings / Wastes & Traps – 1 Year

For After Sales & Service enquiries you can contact ADP directly on (02) 4271 2444 for assistance.

Please be advised there are no returns on custom made orders. Please check the product specifications carefully before placing your order.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Somewhere safe to sit changes how a shower works for someone with limited mobility. The Nero Mecca Care Shower Seat 400x330mm in Chrome folds down when it's needed and folds flat against the wall when it isn't, so a tighter shower doesn't feel any tighter. The 400x330mm seating area gives you room to sit securely. It's made from high-strength materials with a chrome finish, so it holds up in a wet area day after day. Fixed into brick, masonry or multiple wall studs, it carries a 150kg capacity, and it's AS1428.1 approved for ambulant bathrooms, tested to 150kg. There's a 10 year warranty behind it. Practical, and it looks good too.

• Ergonomic fold-up design sits flat against the wall, freeing up space when the seat isn't in use
• 150kg capacity when installed into brick/masonry or multiple wall studs, so it offers dependable support
• AS1428.1 approved for ambulant bathrooms and tested to 150kg, giving you confidence it meets accessibility standards
• Compact 400x330mm size suits showers of all sizes, making it a practical fit for most bathrooms
• High-strength materials and a quality chrome finish that stand up to daily use in a wet area
• Covered by a 10 year warranty, so you know it's made to last

Fixing into brick, masonry or multiple wall studs is essential to achieve the 150kg rating. Check your wall type and have your plumber or installer confirm suitable fixings before mounting.

Near the coast? Have a look at Nero's Zen range, made from Marine Grade Stainless Steel and available in all the same colours.

Also available in Matte Black, Brushed Nickel, Brushed Gold, Gunmetal and Brushed Bronze. Team it with the matching Nero range to complete the look.

Specifications

• Material construction: 304 Stainless Steel
  
• Finish/coating: Electroplating
  
• Projection: 392mm
  
• Overall height: 150mm
  
• Shower seat size: 401mm x 331mm
  
• Warranty: 10 years
  

What's In The Box

1 x Shower Seat 400mm x 330mm
1 x Installation Kit
1 x Installation Instruction

Downloads

Download the specification sheet below:
Nero Mecca Care Shower Seat 400x330mm Chrome

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Water spots on the shower screen? Nothing makes a bathroom look tired faster. The CRL Glass Cleaner 500g by Thermogroup is a handy pick-up when you're fitting out a new bathroom or keeping an existing one looking sharp. It's a professional-strength formula made for glass, so it cuts through the marks and residue that build up on a screen over time. Spray it on, wipe it away, done. You're left with a clean, dust-free finish on screens and mirrors. Supplied in a 500g NET size, so it's easy to keep on hand for regular cleaning. Your shower screen will look better than the day it went in.

• Professional-strength formula that handles the grime a shower screen collects, for a clearer finish with less scrubbing
• Simple spray-and-wipe application, so cleaning your glass takes only a few minutes
• Leaves a clean, dust-free surface that keeps mirrors and screens looking shiny
• 500g NET size gives you plenty for ongoing use around the bathroom

What's In The Box

Warranty

Thermogroup accessories are covered by 10 Year replacement product or parts*

The warranty period starts on the date of purchase, but the registration is only confirmed when the online warranty form has been complete and the registration details are submitted to the online warranty database in full, checked by Thermogroup and written confirmation is issued.

Heated Towel Rails, Ladders 

• Polished Stainless Steel: 10 Year Warranty
• Brushed Stainless Steel: 7 Year Warranty
• Matte Black: 7 Year Warranty
• Brushed Gold: 7 Years Warranty
• Polished Rose Gold: 7 Years Warranty
• Gunmetel: 7 Years Warranty
• Made to Order Finishes: 5 Year Warranty
• Liquid Filled: 25 Years Warranty on Rail, 5 Years Warranty on Element

Thermorad In-Wall Towel Dryer

• 10 Year Warranty

Underfloor Heating

• Lifetime Warranty
• We are so confident of the quality of our German-made Thermonet Underfloor Heating that we give each system a warranty that lasts a Lifetime with 3 year warranty on our Thermostats.

Magnifying/Shaving/Make Up Mirrors

• 1 Year Warranty

Backlit Mirrors

• 3 Year Warranty

Timers

• 2 Year Warranty

For After Sales & Service enquiries you can contact Thermogroup directly on (02) 6953 4225 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Small fitting, gets used every day. The Phoenix Radii Toilet Roll Holder Round Plate in Matte Black is a straightforward wall-mounted holder for a new bathroom, or a tidy update to an existing one. The round backplate keeps the mounting clean and simple, so it sits well against most wall finishes. It's built from brass, so it stands up to daily use and the damp of a bathroom, which means it holds its finish over time. Matte black gives you an easy way to match other black fittings in the room. Designed in Australia by the Phoenix design team, it pairs neat lines with a soft, modern look. Quality that lasts, at a fair price.

• Brass construction that resists wear and moisture, so the holder keeps working and looking good for years
• Round backplate for a clean, uncluttered mount against your wall
• Matte black finish that ties in easily with other black bathroom accessories
• Designed in Australia by the award-winning Phoenix design team, backed by a name trades know
• Part of the Radii collection, so you can match it across your bathroom and kitchen

Also available with matching Phoenix matte black taps to keep your accessories consistent.

Team it with the matching Radii range to complete the look.

What's In The Box

• Phoenix Radii Toilet Roll Holder Round Plate Matte Black
• Fixing Kit

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Somewhere to hang the towel beats the back of the door. The Nero New Mecca Robe Hook in Gun Metal gives you a simple, secure spot for a robe or towel, so it's an easy addition when you're fitting out or refreshing a bathroom. It's designed in Australia and made from high-quality stainless steel, which means it's built to hold up to daily use. The Gun Metal finish sits neatly alongside other fittings and adds a clean, modern touch to the wall. Small job, real difference. There's a 10 year warranty behind it, so you can fit it with confidence.

• Stainless steel construction that stands up to the demands of a busy bathroom
• Designed in Australia, so it's made with local bathrooms in mind
• Easy to install, whether you have a go yourself or leave it to your plumber
• Gun Metal finish that pairs well with matching Nero tapware, showers and accessories
• Covered by a 10 year warranty for long-term peace of mind

Also available in Matte Black, Brushed Nickel, Chrome, Brushed Gold and Brushed Bronze.

Living near the coast? Check out Nero's Zen range, made from Marine Grade Stainless Steel and available in all the same colours.

Specifications

• Construction material: 304 Stainless Steel
  
• Finish/coating: PVD
  
• Front-plate diameter: Ø 25 mm 
  
• Projection: 45mm
  
• Warranty: 10 years

What's In The Box

1x Robe Hook

Downloads

Download the specification sheet below:

Somewhere to hang the hand towel by the basin: a small thing that makes a bathroom work properly. The Fienza Kaya Single Hand Towel Rail 300mm in Brushed Nickel is ideal for a refresh or a new fit-out. At 300mm across it suits smaller wall spaces near the basin. It's made from zinc and stainless steel with a PVD brushed nickel finish, so it holds up to daily use. The four-point wall mount keeps it firmly in place, and the no-spin design means the rail stays put when you grab a towel. Fixings are fully concealed and the circular cover plates finish it off neatly. There's a 5 year warranty behind it. No hex key needed, which your plumber will be quietly pleased about.

• PVD brushed nickel finish that resists wear and keeps its colour over time
• Made from zinc and stainless steel for solid, lasting build quality
• Super strong 4-point wall mount, so the rail holds securely
• No-spin rail design that stays firmly in position during use
• Fully concealed fixings and circular cover plates for a clean, tidy finish
• Installs without a hex key, keeping fit-off simple
• Supported by a 5 year warranty

Also available in Chrome, Matte Black, Brushed Copper, Gun Metal, Matte White and Urban Brass.

Specifications

Construction material: Stainless steel
Finish/coating: PVD
Fixing: 4-point wall mount
Overall Length: 300mm
Overall Depth: 78mm
Fixing Distance: 245mm
Hanging Length: 225mm
Warranty:  5 years

What's In The Box

1 x Hand towel holder, fixing kit, installation instructions

Downloads

Download the specification sheet below:

Fienza Kaya Single Hand Towel Rail 300mm Brushed Nickel

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Somewhere to hang a towel or a robe: it's the small thing that stops damp towels ending up on the floor. The Clark Round Robe Hook in Brushed Nickel is a simple fix, whether you're adding hooks to a fresh bathroom or replacing tired old ones. It mounts to a wall or the back of a door, so it works in most spaces. It's built from metal, so it'll take daily use in a busy bathroom. The contemporary brushed nickel finish sits well alongside plenty of tapware and accessories. With a compact 40mm projection and 45mm height, it stays out of the way while doing its job. Australian designed and engineered, and quality you can trust at a fair price.

• Metal construction for durability, so it holds up to everyday use over the long haul
• 40mm projection keeps it close to the wall, which suits tighter bathrooms
• 45mm height gives you a neat, low-profile look
• Contemporary brushed nickel finish that pairs easily with other fittings
• Australian designed and engineered, backed by trade-trusted advice from our store network

Mounts to a wall or door: check what fixings suit your surface, or ask your plumber if you're unsure. Your towels will thank you.

Specifications

Construction material: Metal

Finish/coating: Electroplated

Fixing: Dual fixed, concealed bracket

Projection: 40mm

Overall height: 45mm

What's In The Box

• Clark Round Robe Hook - Brushed Nickel
• Fixing Kit

Downloads

Download the installation instructions below:

Clark Round Robe Hook - Brushed Nickel

Warranty

Clark products are covered by warranties of up to a Lifetime*

Clark products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 10 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 10 Year replacement product; 1 year parts and labour
• Wastes & Pop Up Plugs – 1 Year replacement product; 1 year parts and labour

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts & labour
• Cabinets – 5 Year replacement product or parts; 1 year labour
• Accessories & Spare parts – 1 Year replacement product or parts

Showers

• 10 year replacement product; 1 year parts, finishes & labour

Taps, Outlets & Mixers

• 10 year replacement product or parts; 1 year labour, finishes & ceramic disc spindles

Kitchen Accessories

• 1 Year replacement product or parts

Bathroom Accessories

• 5 years replacement product; 1 year finishes, wall fixing, mounting brackets & metal flex hoses

Should any warranty claim be made and attended to by a Clark authorised Service Agent and, in the opinion of the Service Agent or Clark, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or from some other cause other than a manufacturing defect of the goods for which Clark is responsible, Clark Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Clark directly on 13 14 16 for assistance. To view the Clark Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Somewhere to hang a wet towel makes a real difference to how a bathroom works day to day. The Nero Mecca Robe Hook in Brushed Nickel gives you that spot, whether you're finishing off a new bathroom or swapping out worn accessories. It's made from durable, high-quality stainless steel, so it handles daily use and moisture. The brushed nickel finish sits neatly alongside your existing tapware and accessories for a tidy, coordinated look. Designed in Australia, the Mecca hook keeps things clean and modern without fuss. Installation is straightforward, and there's a 10 year warranty behind it. Small piece of hardware, and one you'll use more than you'd think.

• Stainless steel construction that handles a humid bathroom and everyday wear
• Brushed nickel finish that matches your other tapware and accessories for a consistent look
• Designed in Australia by Nero, so you're getting a locally considered product
• Easy to install, whether you have a go yourself or leave it to your plumber
• Backed by a 10 year warranty for long-term confidence

Also available in Chrome, Matte Black, Gun Metal, Brushed Gold, Brushed Bronze and Matte White.

Living near the coast? Check out Nero's Zen range, made from Marine Grade Stainless Steel and offered in all the same colours.

Specifications

• Construction material: 304 Stainless Steel
  
• Finish/coating: Electroplating
  
• Front-plate diameter: Ø 60 mm
  
• Projection: 55mm
  
• Warranty: 10 years

What's In The Box

1 x Robe Hook II Brushed Nickel

Downloads

Download the specification sheet below:

Nero Mecca Robe Hook Brushed Nickel

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Small fitting, big difference to how a finished bathroom reads. The Phoenix Wiltern Toilet Roll Holder in Chrome is a simple way to round off a bathroom or ensuite, whether you're swapping out a tired old holder or fitting a new space from scratch. Fluted detailing and faceted lines give it an Art Deco look that sits happily in classic and modern rooms alike. It fixes to the wall with a twin screw mounting plate, so it stays put no matter how enthusiastically the family tugs at the roll. The Chrome finish is tough enough for daily use. Designed in Australia and backed by a 7 year warranty: quality at a fair price. Also available in Brushed Nickel, Brushed Gold and Brushed Carbon.

• Twin screw mounting plate keeps the holder firmly fixed to the wall
• Durable, high quality Chrome finish that stands up to everyday bathroom use
• Fluted lines and faceted handles for an understated Art Deco style
• Designed in Australia, so it's built with local homes in mind
• Backed by a 7 year warranty for lasting peace of mind

Teamed with the matching Wiltern tapware, showers and accessories, it finishes the look.

Specifications

Construction material: Stainless steel
Finish/coating: Electroplating
Overall length: 188mm
Projection: 67mm
Round plate diametre: Ø 50mm
Warranty: 7 years

What's In The Box

1 x Toilet roll holder

Downloads

Download the specification sheet below:

Phoenix Wiltern Toilet Roll Holder Chrome

Download the installation instructions below:

Phoenix Wiltern Toilet Roll Holder Chrome

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages