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Fixed overhead for the everyday shower, handheld for washing the kids, the dog or the tiles. The Nero Bianca Twin Shower in Brushed Bronze gives you both. It's made by an Australian brand from corrosion-resistant materials, so it stands up to daily use and holds its finish over time. Operation is smooth and reliable, which keeps flow steady and helps cut down on leaks, drips and wasted water. The dual check valve meets AS/NZS 3500 for backflow prevention, and the top water inlet keeps the connection simple for your plumber. On water use, the overhead shower is not star rated and the hand shower is 4 star WELS rated, both running at 7.5L/Min. Backed by a 25 year warranty: quality you can trust at a fair price.

• 250mm durable metal shower head delivers a generous, comfortable spray
• 3 function hand shower lets you switch spray modes to suit the job
• 1.5 metre smooth PVC hose gives you plenty of reach, handy for the hard-to-get-at corners
• Top water inlet for a clean, easy connection during install
• Dual check valve complies with AS/NZS 3500 standards for backflow prevention, protecting your water supply
• Brushed bronze finish suits a modern bathroom and holds up over the years
• 25 year warranty for long-term peace of mind

Available in 6 finishes, so you can match the rest of your tapware.

Specifications

WELS water efficiency: Overhead shower - Not star rated, Hand shower - 4 star WELS rated
WELS water consumption: Overhead shower - 7.5L/Min, Hand shower - 7.5L/Min
WELS registration number: S18738
Construction material: Brass
Finish/coating: PVD
Spray function: 3
Overall height: 832.3mm
Fixing distance: 494.8mm
Shower arm reach: 323.5mm
Overhead shower diametre: Ø 250mm
Warranty: 25 years

What's In The Box

1x Shower Arm
1x Shower Rail
1x Shower Head
1x Hand Shower ( Built- In Check Valve)
1x 1.5m PVC Hose
1x Installation Kits

Downloads

Download the specification sheet below:
Nero Bianca Twin Shower Brushed Bronze

Download the installation instructions below:
Nero Bianca Twin Shower Brushed Bronze

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Plumbing a new wall setup, or replacing a wall-mounted tap that's had its day? The Nero Zen SS316L Wall Basin/Bath Mixer Separate Back Plate 230mm Spout in Brushed Nickel handles either job, over a basin or a bath. The 230mm spout gives you good reach, and the separate back plate keeps things neat where the mixer meets the wall. It's built from 316L stainless steel, so it stands up to daily use, with a 35mm ceramic disc cartridge inside for smooth control of temperature and flow. Brushed nickel keeps the look soft and understated. It's 6 star WELS rated at 4.5L/Min, and all Nero taps are Watermark Certified. With a 25 year warranty behind it, you can bet it's in for the long haul.

• 316L stainless steel body that holds up to years of everyday use
• 35mm ceramic disc cartridge lets you fine-tune temperature and flow, so you use less water and energy
• NEOPERL laminar aerator with a slim stream flow director for a clean, steady stream
• Comes with an extra non-restricting aerator, handy when the mixer is used for a bath
• Available in two spout length options to suit different spaces
• Replaceable trim kits, with the body and trim packed separately for easier install and future maintenance
• Covered by a 25 year warranty for lasting peace of mind

Wall-mounted mixers need rough-in behind the wall, so check the setup with your plumber before ordering.

Pair with the matching Zen collection to complete the look.

Specifications

WELS water efficiency: 6 star WELS rated
WELS water consumption: 4.5L/Min
WELS registration number: T43385
Watermark certification: All Nero taps are Watermark Certified
Construction material: 316 Stainless steel
Finish/coating: PVD
Operating mechanism: 35mm ceramic disc cartridge
Temperature rating: Min 1°C-Max 75°C
Operating pressure: 150 - 500kPa
Distance between Spout and Mixer: 120mm
Spout reach: 243mm
Spout function: Fixed
Overall depth: 127.8mm
Warranty: 25 years

What's In The Box

1x Spout 
2x Plates 
1x Handle 
1x Cartridge Bell 
1x Dressing Ring

Downloads

Download the specification sheet below:

Nero Zen SS316L Wall Basin/Bath Mixer Separate Back Plate 230mm Spout Brushed Nickel

Download the installation instructions below:

Nero Zen SS316L Wall Basin/Bath Mixer Separate Back Plate 230mm Spout Brushed Nickel

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Soap left on the vanity edge always ends up on the floor. The Phoenix Nuage Soap Dish in Brushed Carbon mounts to the wall, so your soap stays tidy and within reach beside the basin or shower. It suits a new fit-out or a simple refresh, and it pairs neatly with other pieces in the Nuage range. The softly curved shape carries the same sculptural look Phoenix built into the collection, designed in Australia by the in-house team. Brushed Carbon brings a warm, contemporary tone that works with a wide mix of tiles and joinery. Nuage has picked up international recognition too: a Good Design award (2020–21), an iF Design Award (2021) for the mixer range, and a Red Dot Award (2022) for the accessories. Not bad for a soap dish. There's a 7 year warranty behind it, so you can fit it and forget it.

• Twin screw mounting plate holds the dish firm on the wall, for a stable, long-lasting install
• Softly curved, artisan shape brings a modern, sculptural edge to your bathroom
• Brushed Carbon finish adds a warm, contemporary tone that suits many bathroom styles
• International award-winning design, so you get form and function that's been recognised worldwide
• Designed in Australia by the Phoenix in-house team, with a 7 year warranty for peace of mind

Team it with the matching Nuage range to keep your accessories consistent.

Specifications

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Tired of a basin tap that drips every time you turn it off? The Nero Serenity Progressive Basin Mixer Arc Spout With Metal Handle in Brushed Gold is a straight swap, and a tidy pick for a vanity refresh. One easy movement of the progressive metal handle sets both temperature and volume, so it's simple to use with wet hands. The arc spout keeps the flow smooth and controlled. Inside it's a ceramic disc cartridge and a lead-free composition, and it's WELS 5 star rated at 5L/min. Designed in Australia with a 25 year warranty behind it, so it's quality you can trust at a fair price.

• Progressive metal handle for simple one-handed temperature and flow control, which makes everyday washing easy
• Ceramic disc cartridge for smooth operation and fewer drips down the track
• Lead-free composition, so it's a safe choice for your family
• Durable Brushed Gold finish that keeps its look with regular care
• Clean, minimalist styling that fits a wide range of bathroom looks
• Designed in Australia and covered by a 25 year warranty for long-term peace of mind

Check your basin tap hole size before ordering, or ask your plumber to confirm compatibility.

Also available in Chrome, Matte Black, Brushed Nickel, Brushed Bronze and Gun Metal. Team it with the matching Serenity range, including showers, to finish the look.

Specifications

WELS water efficiency: 5 Star
WELS water consumption: 5L/min
WELS registration number: T44216
Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Cartridge
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Overall height:  210mm
Spout height:  130mm
Spout reach: 135mm
Handle length: Ø 60mm
Distance from spout to handle: 130mm
Warranty: 25 Years

What's In The Box

1x Spout
1x Handwheel
1x Inlet Body
3x Flexible Hoses
1x Installation Kits

Downloads

Download the specification sheet below:

Nero Serenity Progressive Basin Mixer Arc Spout With Metal Handle Brushed Gold

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Freestanding bath sitting away from the wall? Then the filler has to come up out of the floor. The Phoenix Vivid Slimline Floor Mounted Bath Mixer in Chrome does exactly that, whether you're setting up a new freestanding bath or replacing an existing floor-mounted unit. The slimline lever handle keeps operation simple. The sculptural form works with most modern bathroom layouts. It's built from solid brass, so it's made to handle years of daily use. The Chrome finish holds up well over time and wipes clean with a soft cloth, so upkeep is easy. Bath mixers don't require a WELS rating in accordance with AS/NZS 6400, which means one less number to worry about.

• Solid brass construction that stands up to years of everyday use, so you're not replacing it in a hurry
• Slimline lever handle for straightforward, one-handed operation
• Chrome finish that keeps its look and wipes clean with a cloth
• Floor-mounted design suited to freestanding baths where wall mounting isn't an option
• Sculptural styling that sits comfortably in a modern bathroom

Floor-mounted mixers need in-floor plumbing set to the right position, so it's worth confirming the rough-in with your plumber before you order. Get that spot right and the rest is easy.

Team it with the matching Phoenix Vivid Slimline range to complete the look.

WELS & Watermark Certification

• Bath Mixers do not require a WELS rating in accordance with AS/NZS 6400
• Licence No: 0133 Phoenix Tapware

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box 1 x Floor Mixer
1 x Installation Kit
1 x Installation Instructions
1 x Warranty Card

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

One handle, one movement, water where you want it. The Nero Serenity Progressive Basin Mixer Arc Spout With Metal Handle in Brushed Nickel is a straight pick when you're replacing a tired basin tap or fitting out a new vanity. The progressive action lets you fine-tune temperature and volume together. Inside sits a ceramic disc cartridge, so the movement stays precise and the drips stay away. The body uses a lead-free composition with a durable, quality finish that takes daily use in its stride. WELS 5 Star with a water consumption of 5L/min, which is kind to the bill. It's designed in Australia, suits most modern bathrooms, and carries a 25 year warranty. That's longer than most renovations take to pay off.

• Ceramic disc cartridge for smooth, reliable control and fewer drips down the track
• Progressive mixer action, so you adjust temperature and flow in one movement
• Arc spout that delivers a steady, controlled stream for everyday washing
• Lead-free composition for cleaner water at the tap
• Durable, high-quality finish that holds up to regular use
• Designed in Australia with a clean, minimalist look that fits a range of vanities
• Supported by a 25 year warranty for long-term peace of mind

Check your basin tap hole size and mounting before ordering. Need a hand? Ask your plumber to confirm the fit.

Also available in Chrome, Matte Black, Brushed Bronze, Gun Metal and Brushed Gold. Team it with the matching Serenity showers to complete the look.

Specifications

WELS water efficiency: 5 Star
WELS water consumption: 5L/min
WELS registration number: T44216
Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Cartridge
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Overall height:  210mm
Spout height:  130mm
Spout reach: 135mm
Handle length: Ø 60mm
Distance from spout to handle: 130mm
Warranty: 25 Years

What's In The Box

1x Spout
1x Handwheel
1x Inlet Body
3x Flexible Hoses
1x Installation Kits

Downloads

Download the specification sheet below:

Nero Serenity Progressive Basin Mixer Arc Spout With Metal Handle Brushed Nickel

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Got a basin with three tap holes? The Nero York Basin Set With White Porcelain Lever in Matte Black is made for exactly that, whether you're replacing worn tapware or fitting out a new vanity. Two lever taps and a central spout give you clear, independent control over your water. It's solid brass, so it holds up over years of daily use. The adjustable ceramic disc cartridge keeps the flow steady and cuts the drips. Matte black teamed with white porcelain levers is a classic look that never dates, and it wipes clean in seconds. WELS 5 Star Rated at 6L/Min, with a 15 year warranty behind it. Your nan would approve.

• Three-piece design with separate taps and spout, suited to basins with three tap holes
• Solid brass construction that stands up to constant use
• Adjustable ceramic disc cartridge for smooth flow control and fewer leaks over time
• White porcelain levers paired with a matte black finish, so cleaning is easy and the look holds up
• WELS 5 Star Rated at 6L/Min, which is kind to the water bill
• Covered by a 15 year warranty for long-term confidence

Check your basin has three tap holes and confirm your hole spacing before ordering, or ask your plumber to fit it.

Also available in Chrome and Aged Brass finishes. Team it with the matching Nero range to complete the look.

Specifications

WELS water efficiency: WELS 5 Star Rated
WELS water consumption: 6L/Min
WELS registration number: T42726
Watermark certification: WM-060073, All Nero Tapware products are Watermark Certified
Construction material: Brass
Finish/coating: Electroplating
Operating pressure: 150 - 500kPa
Overall height: 226.2mm
Height to spout: 143.2mm
Spout reach: 169.6mm
Handle length: 79mm
Handle height: 76.2mm
Fixing distance: 130mm
Plate diameter: 60mm
Warranty: 15 years

What's In The Box

1 x Spout
2 x Top Handles
1 x Mixing Tube

Downloads

Download the specification sheet below:
Nero York Basin Set With White Porcelain Lever Matte Black

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Wall taps dripping, or the handles gone stiff? The Phoenix Cromford Wall Top Assemblies in Brushed Gold control the hot and cold supply to your bath or basin, and they're a practical replacement for tired or leaking wall taps. They suit retrofit jobs, so swapping out worn assemblies is an easy upgrade. Inside, ¼ turn ceramic disc spindles with a 25mm ceramic cartridge give you smooth, reliable operation that holds up over years of daily use. The Brushed Gold finish is hard-wearing and adds warmth to the room without fuss. Designed in Australia, the Cromford collection keeps things pared back and uncomplicated, with the odd nod to older industrial detailing. All Phoenix taps are Watermark Certified, and there's a 7 year warranty behind these: quality you can trust at a fair price.

• ¼ turn ceramic disc spindles for a quick, smooth on-off action every time
• 25mm ceramic cartridge that resists wear and keeps drips at bay
• Suitable for retrofit applications, which makes them a straightforward like-for-like swap
• Durable, high-quality Brushed Gold finish that stands up to everyday bathroom use
• Designed in Australia by Phoenix, so you get considered design that suits local homes
• Supported by a 7 year warranty for genuine peace of mind

Check your existing tap spacing and wall setup before ordering. Need a hand? Ask your plumber to confirm they'll fit.

Team them with the matching Cromford showers and accessories to complete the look.

Specifications

• Watermark certification: All Phoenix taps are Watermark Certified
• Construction material: DZR Brass
• Operating mechanism: Ceramic disc spindles
• Finish/coating: PVD
• Operating pressure: 150 - 500kPa 

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Setting up a new shower recess, or swapping out hardware that's seen better days? The Nero Zen SS316L Twin Shower in Brushed Bronze gives you an overhead shower plus a handheld on a PVC hose, so you get a rainfall and waterfall flow at the same time. That handheld earns its keep at cleaning time, and for rinsing off without doing a full lap of the recess. SS316L stainless steel stands up to moisture and resists corrosion, which is exactly what you want in a wet area for the long haul. Brushed bronze brings a warm, modern look that suits plenty of styles. Both heads are 3 Star WELS Rated at 8L/Min, and there's a 25 year warranty behind it.

• Two independently controlled shower heads, so you can run the overhead and handheld to suit how you shower
• SS316L stainless steel construction resists corrosion and holds up in a wet environment for years of service
• Overhead and handheld deliver a combined rainfall and waterfall flow for a comfortable shower
• Included PVC shower hose gives you the reach and flexibility to rinse and clean with ease
• Brushed bronze finish adds a warm, contemporary tone that works across many bathroom looks
• Overhead shower 3 Star WELS Rated at 8L/Min and hand shower 3 Star WELS Rated at 8L/Min, and Watermark Certified like all Nero Tapware products
• Covered by a 25 year warranty for lasting peace of mind

Check your existing shower rough-in before you order. Need a hand? Ask your plumber to confirm.

Team it with the matching Nero tapware and accessories to complete the look.

Specifications

WELS water efficiency: Overhead shower - 3 Star WELS Rated, Hand shower - 3 Star WELS Rated
WELS water consumption: Overhead shower - 8L/Min, Hand shower - 8L/Min
WELS registration number: S18182
Watermark certification: All Nero Tapware products are Watermark Certified
Temperature Rating: Min 1℃: Max 75℃
Construction material: 316L Stainless Steel
Finish/coating: PVD
Operating pressure: 150 - 500kPa
Overall height: 1230mm
Height to overhead shower: 999mm
Overhead shower arm: 339mm
Overhead shower diameter: 300mm
Height to handle: 781mm
Warranty: 25 years

What's In The Box

1 x Hand Shower ( Built - In Check Valve)
1 x Shower Head
1 x Shower Arm
1 x Shower Rail
1 x 1.5m PVC Shower Hose

Downloads

Download the specification sheet below:
Nero Zen SS316L Twin Shower Brushed Bronze

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Overhead rose for the everyday wash, hand shower for rinsing down the kids, the dog or the tiles. The Phoenix Cromford Twin Shower in Brushed Bronze gives you both on a single, no-fuss frame, so it's a straight choice when you're upgrading a tired shower or fitting out a new bathroom. A built-in rotary diverter switches between the two. It's made from brass for strength and long service, and the warm Brushed Bronze finish suits industrial and modern farmhouse spaces. The clean, functional design earned Cromford an iF Design award in 2023, which isn't bad for something you stand under half asleep. Backed by a 15 year warranty, it's quality you can trust at a fair price.

• Brass construction for solid, lasting performance
• Single function handpiece adjusts for both angle and height, so everyone in the household can set it to suit
• Rotary diverter built in to move between overhead shower and handpiece
• Adjustable bottom pillar gives you flexible mounting positions
• Top water inlet connects to existing 1/2 plumbing for a simpler swap
• AS2845.1 compliant dual check valves for backflow protection
• 4 star WELS rated at 6.5lt/min, so you're not pouring money down the drain
• Covered by a 15 year warranty

The top inlet suits existing 1/2 plumbing, but check your setup before ordering. Need a hand? Ask your plumber.

Team it with the matching Cromford tapware and accessories to complete the look.

Specifications

WELS water efficiency: 4 star WELS rated
WELS water consumption: 6.5lt/min
WELS registration number: S17208
Watermark certification: All Phoenix Showers are Watermark Certified
Construction material: Brass
Finish/coating: PVD
Operating pressure: 150 - 500kPa
Shower arm reach: 387mm
Head diameter: ∅ 158mm
Overall height: 1012mm
Spray options: Single
Warranty: 15 Year Product or Parts Warranty 3 Year Finish Warranty 1 Year Labour Warranty

What's In The Box

1x Twin Showers
1x Installation kit
1x Installation instructions
1x Warranty card

Downloads

Download the specification sheet below:

Phoenix Cromford Twin Shower - Brushed Bronze

Download the installation instructions below:

Phoenix Cromford Twin Shower - Brushed Bronze

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Space behind the pan is always tighter than you'd like. That's where the Nero Mini Cistern Stop Matte White earns its keep. It's the isolating valve you turn to when you need to control water flow to your cistern in a tight spot, and its compact size makes it a smart pick for replacements. It's built for durability and holds a steady flow, so you're not forever fiddling with adjustments. The G1/2 threading connects to widely available plumbing fittings. The straightforward design makes cleaning or swapping parts easy down the track, and the matte white finish keeps things understated to suit most modern bathrooms. Backed by a 15 year warranty: quality you can trust at a fair price.

• Compact mini design fits neatly into tight spaces behind the cistern where a standard stop won't go
• G1/2 threading connects to common plumbing fittings, so it slots straight into most setups
• Simple construction means cleaning or replacing a part is quick work for you or your plumber
• Matte white finish stays low-key and pairs well with contemporary bathroom fittings
• Covered by a 15 year warranty for long-term peace of mind

Small part, big job: you'll be glad it's there the day something starts weeping.

Check your existing connection size before ordering, or ask your plumber if you're unsure.

Also available in Chrome, Matte Black, Brushed Gold, Gun Metal, Brushed Nickel and Brushed Bronze.

Specifications

• Construction material: Brass
• Finish/coating: Powder Coating
• Thread size: G1/2
• Overall length: 68.6mm
• Round plate diametre: Ø 58mm
• Warranty: 15 years

What's In The Box

1x Mini Cistern Stops
1x Plate

Downloads

Download the specification sheet below:
Nero Mini Cistern Stop Matte White
 

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Overhead spray or handheld rinse? A twin shower means you don't have to pick one. The Nero Zen SS316L Twin Shower in Brushed Nickel gives you two independently controlled showerheads, so each spray gets set the way you like it. It's built from high-grade SS316L stainless steel, which stands up to corrosion and holds its finish through years of daily use. Brushed nickel brings a soft, modern tone that works with most tapware. A PVC shower hose is included for easy reach while you're in there. Both heads are 3 Star WELS Rated at 8L/Min, and there's a 25 year warranty behind it: quality you can trust at a fair price. Handy when the kids need hosing down after footy.

• SS316L stainless steel construction resists corrosion and wear, so the shower keeps performing for the long haul
• Two independently controlled showerheads let you tailor the water flow to how you like it
• PVC shower hose gives you plenty of reach and flexibility while you rinse off
• Brushed nickel finish brings a warm, modern tone that suits most bathroom styles
• Overhead shower and hand shower both 3 Star WELS Rated at 8L/Min, which keeps usage in check
• Watermark Certified, like all Nero Tapware products, so it meets Australian plumbing requirements
• 25 year warranty gives you peace of mind well after install day

Installation is best left to a licensed plumber. Need a hand? Ask yours to check your existing outlet before you order.

Team it with the matching Nero tapware and accessories to finish the look.

Specifications

WELS water efficiency: Overhead shower - 3 Star WELS Rated, Hand shower - 3 Star WELS Rated
WELS water consumption: Overhead shower - 8L/Min, Hand shower - 8L/Min
WELS registration number: S18182
Watermark certification: All Nero Tapware products are Watermark Certified
Temperature Rating: Min 1℃: Max 75℃
Construction material: 316L Stainless Steel
Finish/coating: PVD
Operating pressure: 150 - 500kPa
Overall height: 1230mm
Height to overhead shower: 999mm
Overhead shower arm: 339mm
Overhead shower diameter: 300mm
Height to handle: 781mm
Warranty: 25 years

What's In The Box

1 x Hand Shower ( Built - In Check Valve)
1 x Shower Head
1 x Shower Arm
1 x Shower Rail
1 x 1.5m PVC Shower Hose

Downloads

Download the specification sheet below:
Nero Zen SS316L Twin Shower Brushed Nickel

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Ever tried to swap a cistern without a working isolation valve? The Nero Mini Cistern Stop in Matte Black is the compact valve that saves you the trouble. It controls water flow to your toilet cistern or tap, so you can shut off the supply for repairs or a fixture swap without turning off the whole house. The smaller body suits tight spaces where a standard stop won't fit neatly. The build is simple, which makes it easy to clean or replace parts down the track. Matte black sits well against modern tapware and fittings. Backed by a 15 year warranty, it's quality you can trust at a fair price. Small part, big favour to your future self.

• Compact mini design fits into tight or awkward spaces where room is limited
• G1/2 threading connects to widely available plumbing fittings, so sourcing a match is straightforward
• Straightforward construction that's easy to clean or service if a part ever needs replacing
• Matte black finish for a clean, minimalist look that pairs with contemporary bathrooms
• Covered by a 15 year warranty for long-term peace of mind

Check your existing connection size before ordering, or ask your plumber to confirm the fit.

Also available in Chrome, Matte White, Brushed Gold, Gun Metal, Brushed Nickel and Brushed Bronze.

Specifications

• Construction material: Brass
• Finish/coating: Electroplated
• Thread size: G1/2
• Overall length: 68.6mm
• Round plate diametre: Ø 58mm
• Warranty: 15 years

What's In The Box

1x Mini Cistern Stops
1x Plate

Downloads

Download the specification sheet below:
Nero Mini Cistern Stop Matte Black

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Dripping wall top assembly, or a shower set that's seen better days? The Nero Serenity Wall Top Assembly With Rome Travertine Handle in Chrome is a straight replacement, and it gives you clean control over the water flow. Natural Rome Travertine stone is fused with the metalwork for a hard-wearing build. Each handle carries its own veins and texture, so no two are quite the same: yours is a one-off. The chrome finish is durable and easy to keep looking good. It's designed in Australia with a lead-free composition, which is reassuring for everyday use. WaterMark certified, WM-060073. Backed by a 25 year warranty from Nero Tapware, so it's quality you can trust at a fair price.

• Natural stone handle fused with metalwork for solid durability, plus a unique look on every piece.
• Lead-free composition, so it's a sound choice for your water supply.
• Durable, high-quality chrome finish that wipes clean and holds up over time.
• Designed in Australia and backed by a 25 year warranty for long-term peace of mind.
• Part of the Serenity collection, with five marble handle choices and a Metal Handle option to suit your setup.

Also available in Matte Black, Brushed Nickel, Brushed Bronze, Gun Metal and Brushed Gold.

Team it with the matching Serenity showers to finish the look.

Specifications

Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Spindles
Finish/coating: Electroplated
Operating pressure: 150 - 500 kPa
Overall length: Ø 60mm
Projection from wall: 30.5mm
Warranty:  25 Years

What's In The Box

2x Spindles
2x Handwheels

Downloads

Download the specification sheet below:

Nero Serenity Wall Top Assembly With Rome Travertine Handle Chrome

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Somewhere to park the soap, the shampoo and the bits that end up on the floor. The Phoenix Radii Metal Shelf Square Plate in Brushed Carbon adds that spot to your bathroom or ensuite, whether you're fitting out a new wall or freshening up an existing one. It's built from durable brass, so it copes with damp conditions year after year. The square plate mounts with two screws, which keeps the job simple for a handy DIYer or your plumber. Brushed carbon gives you a modern, understated look that doesn't fight with the rest of the room. Backed by a 7-year warranty, so you can stop thinking about it once it's up.

• Solid brass construction stands up to the damp conditions of a bathroom over the long term
• Two-screw mounting keeps installation quick and secure
• Clean square plate design fits neatly against the wall for a tidy finish
• Brushed carbon finish gives a modern look that pairs well with matching fittings
• 7-year warranty for confidence in the buy

Check your wall type and the height you want before you drill, or leave it to your plumber.

Team it with matching Phoenix taps, showers and accessories to keep the look consistent through your bathroom.

Specifications

Projection: 109mm
Overall Length: 449mm
Fixing Distance: 424mm
Construction Material: Brass
Finish/Coating: PVD

What's In The Box

• Phoenix Radii Metal Shelf Square Plate - Brushed Carbon
• Fixing Kit

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Wall top assemblies do the quiet work: they control the water flow behind your wall-mounted taps, so a quality set matters. The Nero Serenity Wall Top Assembly With Rome Travertine Handle in Brushed Bronze is a smart pick when you're replacing a worn set or fitting out a new bathroom. Natural Rome travertine stone is fused with solid metalwork, so the handle shows off its own veins and texture. No two are the same, which means yours is genuinely one of a kind. The composition is lead free, and the Brushed Bronze finish is made to hold up to daily use. Designed in Australia, WaterMark certified WM-060073, and backed by a 25 year warranty. That's quality you can trust for the long haul.

• Natural travertine handle fused with solid metalwork, so you get durability plus a look no two pieces share
• Lead free composition, which keeps your water supply clean and meets current standards
• Durable, high-quality finish that stands up to everyday bathroom use
• Part of the Serenity collection, which offers five marble handle options and a metal handle alternative if you want a different feel
• Designed in Australia by Nero Tapware, drawing on local know-how
• Backed by a 25 year warranty for peace of mind well after install

Also available in Chrome, Matte Black, Brushed Nickel, Gun Metal and Brushed Gold.

Team it with the matching Serenity showers to complete the look.

Specifications

Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Spindles
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Overall length: Ø 60mm
Projection from wall: 30.5mm
Warranty:  25 Years

What's In The Box

2x Spindles 2x Handwheels

Downloads

Download the specification sheet below:

Nero Serenity Wall Top Assembly With Rome Travertine Handle Brushed Bronze

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Fixed head for a proper soak, handheld for rinsing the kids or the tiles. The Nero Zen SS316L Twin Shower in Brushed Gold gives you both, and each head runs on its own control, so everyone sets the shower to suit them. It's made from high-grade SS316L stainless steel, which handles moisture and resists corrosion over the long haul. Handy if you're near the coast. The brushed gold finish brings a warm, modern look that sits happily with plenty of bathroom styles. Both the overhead shower and hand shower are 3 Star WELS Rated at 8L/Min. Backed by a 25 year warranty, it's quality you can trust at a fair price.

• SS316L stainless steel construction handles wet conditions and resists corrosion, for dependable performance year after year
• Twin heads run on separate controls, so you can switch between the fixed head and handheld as you need
• Supplied with a PVC shower hose that gives good reach and easy handling while you shower
• Brushed gold finish brings a clean, contemporary tone to your bathroom
• Covered by a 25 year warranty for genuine peace of mind

A shower swap involves your water supply, so have a licensed plumber handle the install.

Team it with matching Nero tapware and accessories to finish the look.

Specifications

WELS water efficiency: Overhead shower - 3 Star WELS Rated, Hand shower - 3 Star WELS Rated
WELS water consumption: Overhead shower - 8L/Min, Hand shower - 8L/Min
WELS registration number: S18182
Watermark certification: All Nero Tapware products are Watermark Certified
Temperature Rating: Min 1℃: Max 75℃
Construction material: 316L Stainless Steel
Finish/coating: PVD
Operating pressure: 150 - 500kPa
Overall height: 1230mm
Height to overhead shower: 999mm
Overhead shower arm: 339mm
Overhead shower diameter: 300mm
Height to handle: 781mm
Warranty: 25 years

What's In The Box

1 x Hand Shower ( Built - In Check Valve)
1 x Shower Head
1 x Shower Arm
1 x Shower Rail
1 x 1.5m PVC Shower Hose

Downloads

Download the specification sheet below:
Nero Zen SS316L Twin Shower Brushed Gold

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping out a worn basin tap, or fitting out a new bathroom from scratch? The Nero York Straight Basin Mixer with White Porcelain Lever in Brushed Nickel suits any basin that needs a dependable single-lever tap. The body is solid brass with a brushed nickel finish, so it handles daily use and keeps its looks. That white porcelain lever gives it a classic feel, and it's easy to set flow and temperature with one hand, which is handy when the other one's full. It's 5 star WELS rated at 6L/min, so you're not paying for water you don't use. Standard connections keep the install straightforward for your plumber, and there's a 25 years warranty behind it: quality you can trust at a fair price.

• Solid brass construction for strength and a long working life
• Metal lever handle that lets you adjust temperature and flow smoothly and precisely
• White porcelain lever that adds a classic touch to your basin
• Standard G1/2" connection, which keeps installation simple and familiar
• Smooth operation for easy everyday use
• Covered by a 25 years warranty for peace of mind

Check your basin tap hole and connections before ordering, or ask your plumber.

Team it with the matching York collection of tapware, showers and accessories to finish the look.

Specifications

WELS water efficiency: 5 star WELS rated
WELS water consumption: 6L/min
WELS registration number: T42735
Watermark certification: All Nero Taps are Watermark Certified
Construction material: Brass
Finish/coating: PVD
Overall height: 170mm
Lever length: 110.5mm
Spout height: 59.7mm
Spout reach: 126.5mm
Warranty: 25 years

What's In The Box

1x Basin Mixer
2x Flexible Hoses
1x Installation Instructions

Downloads

Download the specification sheet and installation instruction below:
Nero York Straight Basin Mixer With White Porcelain Lever Brushed Nickel

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Wall top assemblies do the quiet work: they turn on, they turn off, they don't drip. The Nero Serenity Wall Top Assembly With Rome Travertine Handle in Brushed Nickel is a straightforward replacement for the assemblies feeding your bath or shower outlet, so you get clean control over water flow. It's a smart pick when you're refreshing tapware and want a finish that stands out. Modern metalwork meets a genuine Rome travertine handle, which means each one carries its own natural veining and texture. No two are quite the same, so your bathroom gets a little geology with the plumbing. The Brushed Nickel finish is hard-wearing and made to last. Nero designs the range in Australia, and it's a lead-free composition. Backed by a 25 year warranty: quality you can trust at a fair price.

• Natural travertine handle fused with metalwork, so you get durability plus a genuinely one-off look with its own veins and textures
• Lead-free composition for cleaner water through your fittings
• Durable, high-quality Brushed Nickel finish that holds up to daily use
• Designed in Australia, so it's built for local conditions and standards
• Watermark certification: WM-060073, so it meets Australian plumbing requirements
• Covered by a 25 year warranty for long-term peace of mind
• Part of the Serenity collection, which offers five marble handle choices and a Metal Handle option

Also available in Chrome, Matte Black, Brushed Bronze, Gun Metal and Brushed Gold.

Team it with the matching Serenity showers to finish the look. Need a hand? Ask your plumber to check your existing wall assemblies before you order.

Specifications

Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Spindles
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Overall length: Ø 60mm
Projection from wall: 30.5mm
Warranty:  25 Years

What's In The Box

2x Spindles
2x Handwheels

Downloads

Download the specification sheet below:

Nero Serenity Wall Top Assembly With Rome Travertine Handle Brushed Nickel

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Want an overhead shower and a handpiece without running new pipework? The Phoenix Cromford Twin Shower in Chrome does both on the one set. The top water inlet connects to existing 1/2″ plumbing, so it slots into most standard setups without major changes. It's built from brass with a quality chrome finish, made to stand up to daily use over the long haul. A built-in rotary diverter switches between the overhead and the handpiece, and the single-function handpiece adjusts for angle and height, so the tall ones and the short ones are both sorted. The pared-back look sits comfortably in modern farmhouse or industrial-style bathrooms. Backed by a 15 year warranty.

• Brass construction with a high quality chrome finish for durability that lasts
• Built-in rotary diverter to switch flow between the overhead shower and the handpiece
• Single-function handpiece adjusts for angle and height to suit everyone in the household
• Overhead shower 4 star WELS rated at 6.5L/Min and hand shower 4 star WELS rated at 6.5L/Min, so you're not pouring the water bill down the drain
• Durable metal hose that handles everyday use
• Adjustable bottom pillar gives you flexible mounting
• Top water inlet fits onto existing 1/2″ plumbing
• Supported by a 15 year warranty

Check your existing plumbing connections before ordering, or ask your plumber to confirm the fit.

Team it with the matching Cromford range to complete the look.

Specifications

WELS water efficiency: Overhead shower - 4 star WELS rated, Hand shower - 4 star WELS rated
WELS water consumption: Overhead shower - 6.5L/Min, Hand shower - 6.5L/Min
WELS registration number: S17208
Watermark certification: All Phoenix taps are Watermark Certified
Construction material: Brass/ ABS
Spray Options: Single
Finish/coating: Chrome Plated
Operating pressure: 150 - 500kPa
Arm reach: 387mm
Projection:  60mm
Head diameter: 154mm
Distance Between Fixing Points: 550mm
Warranty: 15 years

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Downloads

Download the specification sheet below:

Phoenix Cromford Twin Shower Chrome

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Wall top assemblies do the quiet work: turning the water on, off, and to the temperature you want. The Nero Serenity Wall Top Assembly With Rome Travertine Handle in Brushed Gold does it with a smooth, reliable turn, so it's a straight pick whether you're replacing worn assemblies or fitting out a new bathroom. The handles are natural Rome travertine set against Brushed Gold metalwork, and each one carries its own veining and texture. No two are quite the same, so your neighbour can copy the finish but not the stone. It's built from lead-free materials for clean, safe operation, designed in Australia and covered by a 25 year warranty. Quality you can trust at a fair price.

• Natural travertine stone fused with solid metalwork, which gives you a durable fitting with a genuine one-of-a-kind handle.
• Lead-free composition, so the water passing through stays clean and safe.
• Durable, high-quality Brushed Gold finish that keeps its look through daily use.
• WaterMark certification WM-060073, so it meets Australian plumbing requirements.
• Designed in Australia, drawing on local knowledge of how these fittings need to perform.
• The Serenity range offers five marble handle options across six metal finishes, so you can match the rest of your tapware.
• Supported by a 25 year warranty for long-term peace of mind.

Also available in Chrome, Matte Black, Brushed Nickel, Brushed Bronze and Gun Metal.

Team it with the matching Serenity showers to finish the look. Need a hand? Ask your plumber to check your rough-in first.

Specifications

Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Spindles
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Overall length: Ø 60mm
Projection from wall: 30.5mm
Warranty:  25 Years

What's In The Box

2x Spindles
2x Handwheels

Downloads

Download the specification sheet below:

Nero Serenity Wall Top Assembly With Rome Travertine Handle Brushed Gold

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Soap belongs on the wall, not sliding round the vanity. The Phoenix Nuage Soap Dish in Chrome mounts up and gives soap a proper home at the basin or in the shower. It suits new bathrooms and straight swaps alike, so it's an easy pick when you're refreshing your fittings. The softly curved shape comes from the Phoenix Nuage range, an Australian-designed collection recognised internationally with a Good Design award (2020–21), an iF Design Award (2021) for the mixer range, and a Red Dot Award in 2022 for the accessories. Chrome keeps it clean and simple to wipe down. Backed by a 7 year warranty. Not bad for something that just holds the soap.

• Twin screw mounting plate holds the dish firmly to the wall, so it stays put through daily use
• International award-winning design gives you a modern, sculptural look that pairs well with quality tapware
• Chrome finish is durable and simple to keep clean, ready for everyday bathroom life
• Designed in Australia by the Phoenix in-house team, with function considered alongside the styling
• Backed by a 7 year warranty, which is reassurance you can count on

It's a wall-mounted fitting, so check your wall type and fixings before installing. Need a hand? Ask your plumber.

Team it with the matching Nuage range to complete the look.

Specifications

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Want a fixed overhead and a hand shower off the one set? The Fienza Empire Slim Curved Twin Shower in Matte Black gives you both, which makes it a practical upgrade when you're replacing a tired shower or fitting out a new bathroom. The curved rail keeps the profile clean and runs a slim 8 mm section. The slider sets the hand shower wherever it suits, so nobody's negotiating over height on a school morning. Build quality holds up too: the matte black finish is electroplated for durability. Three flow settings let you switch between normal, massage or a combination spray. Overhead Shower - 3 star WELS rated at 9L/Min, Hand shower - 3 star WELS rated at 9L/Min. Backed by a lifetime warranty.

• Three water-flow settings (normal, massage or combination) so you can pick the spray that suits you
• Height-adjustable slider, which means the hand shower works for the whole household
• Integrated top water inlet and diverter keeps the plumbing tidy and the look uncluttered
• 1.5 metre flexible hose (PVC on the matte black model) gives you room to move
• Easy-to-clean TPR nozzles wipe over quickly to shift limescale build-up
• Electroplated matte black finish stands up to daily use and adds a modern touch
• All Fienza showers are Watermark Certified, so it meets Australian plumbing requirements

Check your existing shower rough-in and inlet position before you order. Need a hand? Ask your plumber to confirm.

Also available in Chrome, Brushed Nickel, Brushed Copper and Urban Brass.

Specifications

WELS water efficiency: Overhead Shower - 3 star WELS rated, Hand Shower - 3 star WELS rated
WELS water consumption: Overhead Shower - 9L/Min, Hand shower - 9L/Min
WELS registration number: S18385
Watermark certification: All Fienza showers are Watermark Certified. Please note: This product may have a visible Fienza or Watermark logo.
Construction material: Brass
Spray options: 2
Finish/coating: Electroplated
Operating pressure: 150 - 500kPa
Overall height (mm): 1242
Arm length (mm): 390
Projection (mm): 579.5
Head thickness (mm): 8
Head diameter (mm): 303
Warranty:  Lifetime

What's In The Box

1 x Shower rail with overhead, slider, hand shower, shower hose, shower head, fixing kit, installation instructions

Downloads

Download the specification sheet below:

Fienza Empire Slim Curved Twin Shower Matte Black

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Want a fixed head for a proper soak and a handshower for rinsing off and cleaning down? The Nero Mecca Twin Shower With Air Shower in Matte Black gives you both, which makes it a practical upgrade when you're replacing a tired shower or fitting out a new bathroom. The twin setup covers everyday use nicely. The air shower feature draws in air for a fuller, more refreshing flow. Both the overhead and hand shower are 3 Star WELS Rated at 9L/Min. It's built from sturdy brass, so it'll handle daily use for years. The Matte Black finish is designed in Australia and holds its look. Backed by a 15 year warranty, too. Your morning routine just got better.

• Twin shower design combines a fixed head and handshower for flexible, wide coverage every day
• Air shower technology mixes air into the water, so you get a fuller feel using less water
• Brass construction stands up to daily use and lasts the distance
• Matte Black finish is designed in Australia and suits most modern bathrooms
• 15 year warranty gives you long-term peace of mind on your investment

Living near the coast? Nero's Zen range is made from Marine Grade Stainless Steel and comes in all the same colours, so it's worth a look.

Team it with the matching Nero Mecca range to complete the look.

Specifications

WELS water efficiency: Overhead shower - 3 Star WELS Rated, Hand shower - 3 Star WELS Rated
WELS water consumption: Overhead shower - 9L/Min, Hand shower - 9L/Min
WELS registration number: S17346
Watermark certification: WM-060093, All Nero Taps are Watermark Certified
Construction material: Brass
Spray options: Multiple
Finish/coating: Electroplating
Operating pressure: 150 - 500kPa
Arm reach: 339mm
Head diameter: 230mm
Distance between fixing points: 150mm - 669mm
Warranty: 15 years

What's In The Box

• 1 x Hand Shower (Built-in Check Valve)
• 1 x Shower Rail
• 1 x Shower Head
• 1 x Shower Arm
• 1 x Shower Hose
  
• 1 x Shower Bracket
• 2 x Back Plates

Downloads

Download the specification sheet below:

Nero Mecca Twin Shower With Air Shower - Matte Black

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping out a tired basin tap, or fitting out a new vanity? The Nero York Straight Basin Mixer With White Porcelain Lever in Chrome is a smart pick for either job. The white porcelain lever against chrome gives you that classic, period-style look, and it suits plenty of bathrooms. It's built from brass, so it'll handle daily use for years. Inside sits an adjustable ceramic disc cartridge for smooth, dependable control of flow and temperature. It's WELS 5 Star Rated at 6L/Min, which is kind to the water bill. Designed for mains pressure installation, so it works in most Australian homes. Backed by a 15 year warranty: quality you can trust at a fair price.

• Brass construction stands up to everyday wear, so the mixer lasts
• Adjustable ceramic disc cartridge for accurate temperature and flow, which helps save energy
• White porcelain handle, designed in Australia, for a clean traditional finish
• Chrome finish is easy to keep looking sharp and pairs with most tapware
• WELS 5 Star Rated at 6L/Min, so you're not wasting water with every use
• Suits mains pressure installation, which covers the majority of homes
• 15 year warranty for peace of mind long after it's fitted

Check your basin's tap hole size and your water pressure before ordering, or ask your plumber to confirm.

Also up for grabs in Matte Black or Aged Brass. Team it with the matching Nero York range to finish the look.

Specifications

WELS water efficiency: WELS 5 Star Rated
WELS water consumption: 6L/Min
WELS registration number: T42735
Watermark certification: WM-060073, All Nero Tapware products are Watermark Certified
Construction material: Brass
Finish/coating: Electroplating
Operating pressure: 150 - 500kPa
Overall height: 170mm
Height to spout: 59.7mm
Spout reach: 126.5mm
Warranty: 15 years

What's In The Box

1 x Basin Mixer
2 x Flexible Hoses

Downloads

Download the specification sheet below:
Nero York Straight Basin Mixer With White Porcelain Lever Chrome

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Basin on one side, bath on the other? A swivel outlet handles both. The Fienza Kaya Squareline Wall Swivel Outlet in Matte White is a practical wall-mounted outlet, ideal for a straight replacement or a new fit-out. The swivel action pivots smoothly, so you can point the flow where you want it without any wrestling. It's lead-free stainless steel with an electroplated matte white finish that wears well and keeps its look. Turn-fit installation makes it a tidy job for your plumber, and there's a pre-fitted basin aerator plus a free-flow aerator in the box. It's WELS 5 star rated at 5L/Min. Backed by a lifetime warranty, which tells you plenty.

• Lead-free stainless steel construction* for durability and safe, reliable performance
• Swivel outlet pivots, so you can direct the flow where you need it
• Pre-fitted basin aerator and a free-flow aerator included, which means you're covered for different setups
• Electroplated matte white finish that blends with a range of styles and wears well
• Female 1/2″ BSPP inlet with turn-fit installation for a clean fit
• Lifetime warranty for confidence over the long haul

Check the 1/2″ BSPP inlet suits your existing plumbing before ordering. Need a hand? Ask your plumber.

Also available in Chrome, Matte Black, Brushed Nickel, Brushed Copper, Gun Metal and Urban Brass.

Specifications

WELS water efficiency: 5 star WELS rated
WELS water consumption: 5L/Min
WELS registration number: T44423
Construction material: Lead free stainless steel
Finish/coating: Electroplated
Overall height: 295mm
Projection: 278mm
Spout reach: 220mm
Round plate diametre: Ø 60mm
Warranty: Lifetime

What's In The Box

1 x Spout, free flow aearator (for bath installation), restricted aerator (basin installation), fixing kit, installation instructions

Downloads

Download the specification sheet below:

Fienza Kaya Squareline Wall Swivel Outlet Matte White

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Two ways to shower from the one unit: overhead for the daily wash, handpiece for everything else. The Phoenix Cromford Twin Shower in Matte Black is a twin-rail system that suits a straightforward upgrade or a new bathroom fit-out. The top water inlet connects to existing 1/2″ plumbing, so you can replace a tired shower without reworking the pipework. It's brass built with a durable metal hose, so it handles daily use. Both the overhead and hand shower are 4 star WELS rated at 6.5L/Min. Matte black keeps things clean and pared back, and it works with farmhouse and industrial styles alike. There's a 15 year warranty behind it: quality you can trust at a fair price.

• Top water inlet fits onto existing 1/2″ plumbing, so it slots into most standard setups without extra plumbing work
• Built-in rotary diverter lets you switch between the overhead shower and the handpiece with a simple turn
• Single function handpiece adjusts for angle and height, handy for rinsing and for shorter or taller family members
• Adjustable bottom pillar gives you flexible mounting to line up with your existing connections
• Brass construction with a quality metal hose for long-term durability
• Covered by a 15 year warranty for lasting peace of mind

Have your plumber confirm your existing 1/2″ connections before ordering to make the swap smooth.

Team it with the matching Cromford range to finish the look.

Specifications

WELS water efficiency: Overhead shower - 4 star WELS rated, Hand shower - 4 star WELS rated
WELS water consumption: Overhead shower - 6.5L/Min, Hand shower - 6.5L/Min
WELS registration number: S17208
Watermark certification: All Phoenix taps are Watermark Certified
Construction material: Brass/ ABS
Spray Options: Single
Finish/coating: Electroplated
Operating pressure: 150 - 500kPa
Arm reach: 387mm
Projection:  60mm
Head diameter: 154mm
Distance Between Fixing Points: 550mm
Warranty: 15 years

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Downloads

Download the specification sheet below:

Phoenix Cromford Twin Shower Matte Black

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

A freestanding bath needs a tap that stands on its own two feet. The Nero Pure SS316L Freestanding Bath Mixer in Brushed Bronze is floor-mounted, so it's ideal when you're setting up a new bath or replacing an older freestanding unit. Position it to suit your layout: that's the beauty of a freestanding design. It's made from SS316L stainless steel, a grade chosen for strong corrosion resistance and a long working life, which makes it a solid pick for homes and commercial spaces alike. Brushed bronze brings a warm tone to the room. It's 3 star WELS rated at 8.5L/min. Backed by a 15 year warranty, it's quality you can trust at a fair price.

• Built from solid 316L stainless steel, so it stands up to corrosion and lasts
• Swivel spout with a single-function handset, giving you a handheld option at the bath
• Built-in dual check valve to help protect your water supply
• Strong, durable outdoor hose for reliable everyday use
• Concealed connecting box included, which makes installation more straightforward
• Also available in Brushed Gold, Brushed Nickel and Graphite

Freestanding bath mixers need floor plumbing set out to suit, so it's worth confirming your rough-in with your plumber before you order. Get that bit right and the rest is a treat.

Specifications

WELS water efficiency: 3 star WELS rated
WELS water consumption: 8.5L/min
WELS registration number: S18701
Construction material: 316L Stainless Steel
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Overall height: 1156mm
Overall depth: 436.45mm
Spout reach: 300mm
Spout height: 1085mm
Round plate diametre: Ø 160mm
Warranty:  15 Years

What's In The Box

1x Mixer Tap
1x Extension Pipe
1x Floor Cover Plate
2x Water Pipes
1x Mixer Box
1x Hand Shower(Built-In Check Valve)
1x Shower Hose
2x Gloves
1x Allen Key Set

Downloads

Download the specification sheet below:
Nero Pure SS316L Freestanding Bath Mixer Brushed Bronze

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Worn wall assemblies dripping, or fitting out a bathroom with a period feel? The Fienza Lillian Wall Top Assemblies in Matte Black do the job on both counts. They suit heritage, Hampton and farmhouse style bathrooms, so they're a solid match if you're keeping that classic look. The matte black electroplated finish is a durable coat that stands up to daily use. The vintage cross handles bring the period detail. Inside, the 1/4 turn ceramic disc mechanism keeps things smooth and helps guard against drips over time, which is the part you'll appreciate most at bath time. They're part of the three piece Lillian tapware design too, so your basin or bath fittings can all speak the same language.

• 1/4 turn ceramic disc mechanism for smooth, reliable operation and fewer drips down the track
• Matte black electroplated finish for a durable, hard-wearing surface that holds its look
• Vintage cross handle design that suits heritage, Hampton and farmhouse bathrooms
• Modern vintage styling that pairs neatly with traditional fittings and finishes

These are wall top assemblies, so check your existing wall connections and spout setup before ordering. Need a hand? Ask your plumber to confirm the fit.

Team them with the matching three piece Lillian tapware range to complete the look.

WELS & Watermark Certification

• Shower Taps do not require a WELS rating in accordance with AS/NZS 6400
• Licence No: 0252 Fienza

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

• 1 x Hot Tap  
• 1 x Cold Tap
• 1 x In-Wall Kit
• 1 x Installation Instructions

Downloads

Download the specification sheet below:

Fienza Lillian Wall Top Assemblies - Matte Black

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages