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Swapping out a tired basin outlet, or plumbing in a new vanity? The Nero Serenity Wall Basin Set 160mm Offset Spout With Metal Handle in Gun Metal handles both. The 160mm offset spout lines the flow up neatly over the bowl, and the gentle curve keeps the stream smooth and steady. Inside sits a ceramic disc cartridge, so the handle stays precise day after day. The gun metal finish is tough and wipes clean without fuss. It's lead-free too, which makes it a sound pick for any bathroom. WELS 5 star rated at 5 litres a minute. Designed in Australia and backed by a 25 year warranty: quality you can trust at a fair price.

• 160mm offset spout, so you can position the water flow neatly over the basin
• Ceramic disc cartridge for smooth, accurate handle operation that lasts
• Lead-free composition, a safer pick for your water supply
• Durable gun metal finish that stays looking sharp with simple wiping down
• Minimalist, versatile styling that works with a wide range of vanities
• Designed in Australia and covered by a 25 year warranty

It's a wall-mounted set, so make sure your wall plumbing suits. Need a hand? Check with your plumber before ordering.

Team it with the matching Serenity showers to finish the look. Also available in Chrome, Matte Black, Brushed Nickel, Brushed Bronze and Brushed Gold.

Specifications

WELS water efficiency: 5 Star
WELS water consumption: 5L/min
WELS registration number: T44270
Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Cartridge
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Spout reach: 160mm
Fixing Distance 102mm
Round plate diametre: Ø 60mm
Warranty:  25 Years

What's In The Box

1x Spout
1x Backplate
2x Handwheels
1x Installation Kits
1x body

Downloads

Download the specification sheet below:

Nero Serenity Wall Basin Set 160mm Offset Spout With Metal Handle Gun Metal

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Filling a bath needs a spout with enough reach to clear the rim. The Phoenix Vivid Slimline Wall Bath Outlet 230mm Curved in Chrome does exactly that, whether you're replacing a worn outlet or fitting out a new bathroom. The 230mm curved spout reaches out over the bath, and the slimline profile keeps things neat against the wall. It's built from brass for solid, lasting performance, with a lead-free composition and a durable chrome finish that stays looking sharp over time. It uses a screw-on spout, so your plumber won't be scratching their head. Designed in Australia and backed by a 7 year warranty, so you can fit it and forget it. There's a basin version too, if you're matching taps across the room.

• 230mm curved spout for good clearance over the bath, with a 180mm reach option also available
• Brass construction for strength and a long service life
• Lead-free composition, which is better for your water and peace of mind
• Screw-on spout that makes installation straightforward for your plumber
• Durable, high quality chrome finish that wears well in a busy bathroom
• Designed in Australia and covered by a 7 year warranty for confidence in the buy

Also available in a basin option and with a 180mm spout reach, so check which suits your setup before ordering, or ask your plumber.

Specifications

• Construction material: Lead Free Brass
• Finish/coating: PVD
• Spout reach: 220mm
• Round plate diametre: Ø 50mm
• Round plate thickness: 15mm
• Warranty: 7 years

What's In The Box

1x Wall Bath Outlet

Downloads

Download the specification sheet below:

Phoenix Vivid Slimline Wall Bath Outlet 230mm Curved - Chrome

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Nowhere to put the shampoo? The Nero Dolce Metal Shelf in Chrome is a simple way to add storage to your bathroom, whether you're refreshing a tired space or fitting out a new one. It gives you a spot for everyday items and keeps things tidy without crowding the wall. It's stainless steel, so a steamy bathroom won't get the better of it. The chrome finish is hard-wearing, wipes clean and suits most tapware and fittings you'll already have. It works in the kitchen or elsewhere around the house too, if that's where you need the extra shelf.

• Made from stainless steel, so it holds up to moisture and everyday use over the long term
• Chrome finish that resists wear and wipes clean easily, keeping it looking sharp
• Simple, modern design that pairs neatly with a range of bathroom styles
• Easy to install, which suits DIY fit-outs or a quick job for your plumber

Also available in other finishes across the Nero Dolce range.

What's In The Box

Downloads

Download the specification sheet below:

Nero Dolce Metal Shelf Chrome

Download the installation instructions below:

Nero Dolce Metal Shelf Chrome

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Fitting out a new basin, or swapping a tired old mixer? The Nero Serenity Progressive Wall Basin Mixer 220mm Spout With Marquina Black Handle in Brushed Bronze does both. The 220mm spout gives you good clearance over the basin. The progressive cartridge handles temperature and flow in one smooth movement, so it's simple to use with wet hands. Natural stone is fused to the metalwork, which means it holds up well over time, and the lead-free construction is a sensible choice for drinking-quality water. The Marquina black stone handle carries its own veining, so no two are quite the same. Yours is a one-off. WELS water efficiency: 5 Star, with WELS water consumption of 5L/min. Designed in Australia and backed by a 25 year warranty.

• Progressive cartridge controls temperature and flow together, which makes everyday use quick and simple
• 220mm spout offers plenty of clearance over the basin for comfortable, splash-free use
• Natural stone handle paired with quality metalwork for durability, with each piece showing its own veins and texture
• Lead-free composition, a smart pick for water quality in the home
• Durable, high-quality finish that keeps looking good year after year
• 25 year warranty gives you long-term peace of mind

This is a wall-mounted mixer, so plan your rough-in early and have your plumber confirm placement before tiling.

Also available in Chrome, Matte Black, Brushed Nickel, Gun Metal and Brushed Gold.

Team it with the matching Serenity showers to complete the look.

Specifications

WELS water efficiency: 5 Star
WELS water consumption: 5L/min
WELS registration number: T44214
Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Cartridge
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Spout reach:  220mm
Handle length:  Ø 60mm
Handle depth: 30.5mm
Distance from spout to handle: 120mm
Warranty:  25 Years

What's In The Box

1x Spout
1x Backplate
1x Handwheel
1x Installation Kits
1x body

Downloads

Download the specification sheet below:

Nero Serenity Progressive Wall Basin Mixer 220mm Spout With Marquina Black Handle Brushed Bronze

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

One handle, one movement, hot and cold sorted. The Nero Serenity Progressive Wall Basin Mixer 220mm Spout With Marquina Black Handle in Chrome is a smart pick when you're swapping out a tired wall-mounted basin tap or fitting one into a new build. The 220mm spout gives you good reach over the bowl. The progressive cartridge sets temperature and flow together, so it's simple to use with wet hands. It's made from quality materials with a lead-free composition, and it's WELS 5 star rated at 5 litres a minute. The chrome is teamed with a genuine Marquina black marble handle, so every one has its own veining. No two are quite the same. Designed in Australia and backed by a 25 year warranty: quality you can trust at a fair price.

• Progressive cartridge lets you set temperature and flow with a single motion, so it's easy to use day to day
• 220mm spout delivers plenty of reach over the basin for comfortable washing
• Natural marble handle fused with the metalwork gives each piece its own unique veining and texture
• Lead-free composition keeps your water supply clean
• Durable, high-quality finish that stands up to daily use
• Designed in Australia and supported by a 25 year warranty for long-term peace of mind

This is a wall-mounted mixer, so check your rough-in and wall plumbing before ordering. Need a hand? Ask your plumber to confirm the fit.

Also available in Matte Black, Brushed Nickel, Brushed Bronze, Gun Metal and Brushed Gold. Team it with the matching Serenity showers to complete the look.

Specifications

WELS water efficiency: 5 Star
WELS water consumption: 5L/min
WELS registration number: T44214
Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Cartridge
Finish/coating: Electroplating
Operating pressure: 150 - 500 kPa
Spout reach:  220mm
Handle length:  Ø 60mm
Handle depth: 30.5mm
Distance from spout to handle: 120mm
Warranty: 25 Years

What's In The Box

1x Spout
1x Backplate
1x Handwheel
1x Installation Kits
1x body

Downloads

Download the specification sheet below:

Nero Serenity Progressive Wall Basin Mixer 220mm Spout With Marquina Black Handle Chrome

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Worn-out roll holder letting the side down? The Nero Mecca Toilet Roll Holder in Gun Metal is a straightforward way to finish off your bathroom or ensuite, whether you're swapping out an old one or fitting out a new space. The lines are clean and contemporary, so it suits most bathroom styles without fuss. It's made from 304 Stainless Steel and finished with a quality skin built to stay looking good, so it handles daily use. Gun Metal adds a bit of character while keeping things simple. There's a 10 year warranty behind it, which is a fair while for something you'll only think about when the roll runs out.

• Built from 304 Stainless Steel for solid, lasting construction that stands up to everyday use
• Durable quality skin finish that holds its look over time
• Simple, contemporary design that blends into most bathroom setups
• Backed by a 10 year warranty for genuine peace of mind
• Also available in Chrome, Matte Black, Brushed Nickel and Brushed Gold to match your other fittings

Near the coast? Have a look at Nero's Zen range instead, made from Marine Grade Stainless Steel and available in all the same colours.

What's In The Box

Downloads

Download the specification sheet below:

Nero Mecca Toilet Roll Holder Gun Metal

Download the installation instructions below:

Nero Mecca Toilet Roll Holder Gun Metal

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Worn basin tap dripping, or fitting out a brand new vanity? The Caroma Urbane II Lead Free Basin Mixer in Brushed Nickel handles either job. It works in bathrooms, kitchens and laundries, with a slim contemporary shape and European design behind it. The body's durable lead free brass. Inside, a superior 25mm ceramic disc cartridge keeps the handle smooth and helps stop drips. Every Caroma tap is 100% leak tested, so you can install with confidence. It's WELS 6 star rated at 4.5 litres a minute, which is kind to the water bill. The PVD brushed nickel finish is built to hold up over years of daily use, and it looks good doing it.

• Lead free brass body for a solid, long-lasting fitting that stands up to everyday use
• Superior 25mm ceramic disc cartridge eliminates drips and cuts down on maintenance, with 100% leak testing on every unit
• European SoftPEX hose for superior durability and a longer life, free from impurities that could affect the taste or odour of your water
• Concealed aerator with adjustable stream direction, so you can point the flow where you want it
• Quality PVD brushed nickel finish that keeps its look over time
• Also available in PVD brushed brass, gunmetal, and electroplated matte black and chrome

Check your basin tap hole size before ordering, or ask your plumber to confirm it fits.

Team it with the matching Caroma Urbane II range to keep your finishes consistent across the bathroom.

WELS & Watermark Certification

• WELS 6 star rated
• 4.5 LT/MIN
• WELS Registration No: T36463 (V)
  
• All Caroma Taps are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Downloads

Download the installation instructions below:

Caroma Urbane II Lead Free Basin Mixer Brushed Nickel

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

One handle, one movement, and the water's where you want it. The Nero Serenity Progressive Wall Basin Mixer 220mm Spout With Marquina Black Handle in Brushed Nickel is a smart pick for wall-mounting over a basin, new fit-out or straight swap. The progressive cartridge sets temperature and flow together, so daily use stays simple. The 220mm spout gives you good clearance over the bowl. Then there's the handle: Marquina black natural stone paired with brushed nickel metalwork. Because the stone is natural, every handle carries its own veining and texture, so no two are quite the same. It's lead free and designed in Australia, with a durable finish built to hold up over years of use. WELS 5 Star rated, using 5L/min. Backed by a 25 year warranty.

• Progressive cartridge controls temperature and flow in one motion, which makes it quick and intuitive to use every day
• Marquina black natural stone handle fused with brushed nickel metalwork, so each piece is unique and hardwearing
• 220mm spout for good clearance over the basin
• Lead free composition for cleaner, safer water at the tap
• Designed in Australia and finished to a high, durable standard that stands up to daily wear
• Backed by a 25 year warranty, so you can buy with confidence
• Part of the Serenity range with five marble handle choices across six metal finishes to match your bathroom

This is a wall-mounted mixer, so check your rough-in and wall setup before ordering. Need a hand? Ask your plumber.

Also available in Chrome, Matte Black, Brushed Bronze, Gun Metal and Brushed Gold. Team it with the matching Serenity showers to finish the look.

Specifications

WELS water efficiency: 5 Star
WELS water consumption: 5L/min
WELS registration number: T44214
Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Cartridge
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Spout reach:  220mm
Handle length:  Ø 60mm
Handle depth: 30.5mm
Distance from spout to handle: 120mm
Warranty:  25 Years

What's In The Box

1x Spout
1x Backplate
1x Handwheel
1x Installation Kits
1x body

Downloads

Download the specification sheet below:

Nero Serenity Progressive Wall Basin Mixer 220mm Spout With Marquina Black Handle Brushed Nickel

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Wave your hand, get soap. The Nero Mecca Wall Mounted Soap Sensor Dispenser in Chrome is a practical upgrade for any bathroom or kitchen where you want clean, touch-free hand washing. It mounts on the wall, so the bench stays clear, and it works just as well in a new fit-out as it does replacing a tired old pump bottle. Sensor operation means no pressing or pushing, which keeps things hygienic and mess-free. It's built from premium brass with a chrome finish, so humid conditions won't trouble it. The 2L refillable bottle means fewer top-ups through the day. And no more sticky pump lid to wipe down. Backed by a 10 year warranty: quality you can trust at a fair price.

• Touch-free sensor operation, so you dispense soap without touching the unit for better hygiene
• Premium brass construction that stands up to a humid bathroom or kitchen environment
• 2L refillable soap bottle capacity, which cuts down on how often you refill
• Runs on standard batteries, with an optional power adapter available if you'd rather hardwire it
• Sleek, modern chrome finish that suits a clean, contemporary look
• Supported by a 10 year warranty for long-term peace of mind

Team it with the matching Nero Mecca accessories range to keep the finish consistent across your bathroom.

Specifications

Construction material: Brass
Finish/coating: Electroplating
Projection: 139mm
Round plate diametre: Ø 60mm
Warranty: 10 Years

What's In The Box

1x Sensor Soap Dispenser 1x Battery Set

Downloads

Download the specification sheet below:
Nero Mecca Wall Mounted Soap Sensor Dispenser Chrome

Download the installation instructions below:
Nero Mecca Wall Mounted Soap Sensor Dispenser Chrome

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Shower mixer playing up, or starting a fresh bathroom from scratch? The Nero Bianca Shower Mixer with 60mm Plate in Brushed Gold handles the temperature and flow, and it's a straightforward swap. The 60mm round backplate slots into most standard shower walls without fuss. Inside, a solid brass body carries a ceramic cartridge, so you get smooth, reliable operation over years of daily use. Brushed gold brings a warm look, with clean lines and curves that suit modern and classic bathrooms alike. All Nero Tapware products are Watermark Certified, and there's a 15 year warranty behind it. Your morning shower asks a lot of one handle, so it may as well be a good one.

• Ceramic cartridge for smooth control and dependable performance day in, day out
• Solid brass construction with a quality finish built to last the test of time
• 60mm round backplate that fits neatly against a standard shower wall
• Modern design with clean lines and curves to keep your shower looking sharp
• Backed by a 15 year warranty for long-term peace of mind

Also available in Chrome, Matte Black, Brushed Nickel and Gun Metal.

Team it with matching Nero showers and accessories to complete the look.

Specifications

Watermark certification: All Nero Tapware products are Watermark Certified
Construction material: Brass
Finish/coating: PVD
Operating pressure: 150 - 500kPa
Plate: 60mm
Warranty: 15 year

What's In The Box

1 x Shower Mixer 60mm Brushed Gold
1 x Installation Kit
1 x Installation Instruction

Downloads

Download the specification sheet below:

Nero Bianca Shower Mixer 60mm Plate Brushed Gold

Download the installation instructions below:

Nero Bianca Shower Mixer 60mm Plate Brushed Gold

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Nowhere to hang the hand towel? The Phoenix Radii Hand Towel Holder Square Plate in Matte Black sorts that out, whether you're fitting out a new bathroom or updating an existing one. It's built from brass, so it handles daily use and the damp of a bathroom without complaint. The matte black finish suits contemporary spaces and pairs neatly with defined lines and soft surfaces. The square plate mount keeps the look clean and consistent across the rest of your Radii fittings. Small job, and your towels finally have a home instead of the edge of the basin.

• Brass construction, which means the holder resists corrosion and lasts through years of everyday use
• Matte black finish for a modern look that works with a wide range of bathroom colour schemes
• Square plate design that keeps the mounting neat and ties in with the rest of the Radii range
• Designed in Australia by the Phoenix design team, most recently winners of 3 iF Product Design Awards

Check your wall type and where you want it before you drill, or leave it to your plumber or handyperson.

Team it with the matching Radii tapware to complete the look across your bathroom.

What's In The Box

• Phoenix Radii Hand Towel Holder Square Plate-Matte Black
• Fixing Kit

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Soap on tap without touching a thing. The Nero Mecca Wall Mounted Soap Sensor Dispenser in Brushed Bronze mounts to the wall, so your bench or vanity stays clear. The touch-free sensor does the work: no pump to press, and less mess to wipe up. It's built from premium brass to handle bathroom humidity over the long haul, with a finish designed to last. The 2L refillable soap bottle means you're not topping it up every other day. It runs on standard battery power, with an optional power adapter if you'd rather hardwire it. Nero backs it with a 10 year warranty, so that's quality you can trust at a fair price.

• Touch-free sensor operation dispenses soap without contact, which is cleaner and more hygienic for shared spaces
• Premium brass construction stands up to humid conditions for long-lasting performance
• 2L refillable soap bottle capacity, so refills are few and far between
• Standard battery power keeps installation simple, with an optional power adapter available if you prefer
• Modern design coordinates with the rest of the Nero Mecca accessory range for a consistent look
• Supported by a 10 year warranty for added peace of mind

Have a think about mounting height and where the kids can reach before you fix it to the wall.

Team it with the matching Nero Mecca range to complete the look across your bathroom.

Specifications

Construction material: Brass
Finish/coating: PVD
Projection: 139mm
Round plate diametre: Ø 60mm
Warranty: 10 Years

What's In The Box

1x Sensor Soap Dispenser 1x Battery Set

Downloads

Download the specification sheet below:
Nero Mecca Wall Mounted Soap Sensor Dispenser Brushed Bronze

Download the installation instructions below:
Nero Mecca Wall Mounted Soap Sensor Dispenser Brushed Bronze

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Rinsing shampoo out of a kid's hair, or hosing down the shower walls? A hand shower earns its keep. The Caroma Liano II Hand Shower in Black is a straightforward swap when you're updating a shower setup or fitting out a new bathroom. It's a microphone-style hand shower with three spray functions, so you can change the flow to suit the job. The Matte Black finish gives you a clean, minimal look that works with most tapware. Every Caroma shower is 100% leak tested before it leaves the factory, so there's one less thing to think about. The smooth silverflex hose handles daily use and wipes down easily. At WELS 3 Star and 9.0L/min, water use stays sensible. There's a 20 year warranty behind it too: quality you can trust at a fair price.

• Three spray functions, so you can match the flow to rinsing, showering or cleaning down
• WELS 3 Star rated at 9.0L/min, which keeps water use and running costs down
• 100% leak tested by Caroma, so it's one less thing to worry about after install
• Smooth silverflex hose built for durability and simple to keep clean
• Matte Black finish for a modern, minimal look across your bathroom
• 20 year warranty for genuine peace of mind

Also available in Chrome, PVD Brushed Bronze, PVD Brushed Nickel, PVD Brushed Brass and PVD Gunmetal.

Team it with the matching Liano II Bathroom Collection to finish the look.

Specifications

• WELS water efficiency: 3 Star WELS rated
  
• WELS water consumption: 9L/min
  
• WELS registration number: S18806
  
• Watermark certification: All Caroma showers are Watermark Certified.
  
• Construction material: Brass
  
• Spray options: 3
  
• Finish/coating: PVD
  
• Operating pressure: 150 - 500kPa
  
• Arm length (mm): 210
  
• Projection (mm): 87
  
• Overall length (mm): 85
  
• Back Plate length (mm): Ø 54
  
• Warranty:  20 Years

What's In The Box

1 x Hand shower, installation instructions

Downloads

Download the installation instructions below:

Caroma Liano II Hand Shower - Black

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

The shower mixer is the one thing in the shower you touch every single day, so it's worth getting right. The Nero Bianca Shower Mixer 60mm Plate in Brushed Nickel is a straightforward way to update yours, whether you're replacing a worn wall mixer or fitting out a new bathroom. It sits on a neat 60mm round backplate, and the brushed nickel finish suits most modern tapware. It's built from solid brass, so it'll handle daily use and hold its finish over the years. Inside, a ceramic cartridge keeps temperature and flow control smooth and precise. All Nero Tapware products are Watermark Certified, and there's a 15 year warranty behind it. Quality you can trust at a fair price.

• Solid brass construction with a quality finish that stands up to years of everyday use
• Ceramic cartridge for smooth, accurate control of your water temperature and flow
• 60mm round backplate that tidies up the wall connection
• Clean lines and gentle curves that pair well with a modern bathroom
• 15 year warranty for long-term peace of mind
• Also available in Chrome, Matte Black, Gun Metal or Brushed Gold

Wall mixer positions can vary, so it's worth checking your existing plumbing or asking your plumber before you order.

Team it with matching Nero showers and accessories to complete the look.

Specifications

Watermark certification: All Nero Tapware products are Watermark Certified
Construction material: Brass
Finish/coating: PVD
Operating pressure: 150 - 500kPa
Plate: 60mm
Warranty: 15 year

What's In The Box

1 x Shower Mixer 60mm Brushed Nickel
1 x Installation Kit
1 x Installation Instruction

Downloads

Download the specification sheet below:

Nero Bianca Shower Mixer 60mm Plate Brushed Nickel

Download the installation instructions below:

Nero Bianca Shower Mixer 60mm Plate Brushed Nickel

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Everyone in the house is a different height, so a fixed shower head is always a compromise for someone. The Phoenix Vivid Slimline Rail Shower in Brushed Nickel sorts that out: slide the handset up or down the rail to suit whoever's under it. The handset lifts out of the holster too, which makes rinsing down the recess a lot easier. Three spray functions let you pick the flow you're after. The plated brushed nickel finish is built to hold up over years of daily use, and the design comes from Phoenix's award-winning Australian design team. WELS 4 star rated at 8 litres a minute. A clean, streamlined fit for traditional and contemporary bathrooms alike.

• Three spray functions on the handset, so you can switch between flow styles to suit the moment
• Adjustable rail lets you slide the shower up and down to the right height for everyone in the household
• Handset removes from the holster, making it easy to clean the shower and the recess
• Quality plated brushed nickel finish that stands up to everyday use
• Designed in Australia by the award-winning Phoenix design team
• Water inlet position is separate to the rail

Check your existing water inlet position before ordering, or ask your plumber, as the inlet sits separate to the rail.

Team it with the matching Phoenix Vivid range to finish the look.

WELS & Watermark Certification

• WELS 4 star rated
• 8 LT/MIN
• WELS Registration Number: S14399  (V)
• All Phoenix showers are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Worn out mixer making your shower a guessing game? The Phoenix Gloss MKII Shower / Wall Mixer in Matte Black is a straight swap, and a tidy pick for a new bathroom too. One lever handles your shower or wall outlet. The soft curved shape is easy to grip, even with wet hands, and the matte black finish holds up over the years. Inside sits a 35mm ceramic cartridge for smooth, reliable temperature and flow control. Cold Start does the clever bit: with the lever in the centre it draws cold water, so you're not heating water you never asked for. Designed in Australia with lead-free construction, and Watermark certified. Quality you can trust at a fair price.

• 35mm ceramic cartridge carries a 7 year warranty, so you get long-term smooth operation with peace of mind.
• Cold Start cartridge technology starts cold in the central position, which saves energy on everyday use.
• Solid brass backplate gives the mixer a sturdy, quality base that lasts.
• Lead-free composition keeps your water supply clean and safe.
• Durable finish stands up to daily use and keeps looking good over the years.
• Designed in Australia for local conditions and standards.

Swapping an existing mixer? Check your current valve body and wall setup before ordering, or ask your plumber to confirm compatibility.

Team it with the matching Gloss MKII range and accessories to finish the look.

Specifications

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

One handle, one movement, and the temperature's set. That's the appeal of the Nero Serenity Progressive Wall Basin Mixer 220mm Spout With Marquina Black Handle in Brushed Gold. It's a smart pick for a new wall-mounted basin or a straight swap of a tired old wall mixer. The 220mm spout reaches out nicely over the bowl. The handle is genuine Marquina Black marble, fused to a Brushed Gold metal body, so it's built to take years of daily use. The composition is lead free and the finish is made to stay sharp. WELS water efficiency: 5 Star, with WELS water consumption: 5L/min. Designed in Australia and backed by a 25 year warranty: quality you can trust at a fair price.

• Progressive cartridge controls temperature and flow in one intuitive motion, which makes everyday use simple
• Genuine Marquina Black marble handle carries its own veining and texture, so no two are quite the same
• Brushed Gold metal body fused with the natural stone for solid, long-lasting durability
• Lead free composition for safe, clean water at the tap
• 220mm spout gives good reach over the basin, keeping splashing down
• 25 year warranty gives you peace of mind long after install

It's a wall-mounted mixer, so the plumbing needs to be roughed in behind the wall. Check the setout with your plumber before ordering, because marble handles don't much like being retrofitted twice.

Also available in Chrome, Matte Black, Brushed Nickel, Brushed Bronze and Gun Metal, with five marble handle choices across the Serenity range. Team it with the matching Serenity showers to complete the look.

Specifications

WELS water efficiency: 5 Star
WELS water consumption: 5L/min
WELS registration number: T44214
Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Cartridge
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Spout reach:  220mm
Handle length:  Ø 60mm
Handle depth: 30.5mm
Distance from spout to handle: 120mm
Warranty: 25 Years

What's In The Box

1x Spout
1x Backplate
1x Handwheel
1x Installation Kits
1x body

Downloads

Download the specification sheet below:

Nero Serenity Progressive Wall Basin Mixer 220mm Spout With Marquina Black Handle Brushed Gold

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping a tired shower head, or fitting out a new bathroom from scratch? The Fienza Lillian Wall Arm Shower Set in Brushed Nickel handles either job. It's a traditional 'bush style' shower: a wall arm paired with a 208mm round rain head, so the spray falls wide and comfortable. The whole set is brass, with a PVD brushed nickel finish that holds up to daily use and keeps its look. A brass swivel joint lets you angle the head to suit, and single function operation keeps it simple to live with. No modes to scroll through at 6am. WaterMark certified, as all Fienza showers are.

• 208mm round rain head for a generous, even spray
• Brass construction throughout, so you get strength and a long service life
• PVD brushed nickel finish resists wear and keeps its look over time
• Brass swivel joint, which means you can adjust the head to the right angle
• Wall arm and shower head included, ready to fit
• Single function operation, straightforward to use day to day
• Female 1/2 BSP inlet for a standard connection

Check the 1/2 BSP inlet matches your existing setup before ordering. Need a hand? Ask your plumber.

WELS & Watermark Certification

• WELS 3 (> 7.5 but <= 9.0) star rated
• 9.0 LT/MIN
• WELS Registration Number: S15825
• All Fienza showers are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

• 1 x Shower Rose
• 1 x Shower Arm
• 1 x Installation Instructions

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

One handle, one job: get the shower to the right temperature and keep it there. The Nero Bianca Shower Mixer 60mm Plate in Brushed Bronze does that whether you're replacing a worn mixer or fitting out a new bathroom. A 35mm ceramic cartridge does the work, so you can fine-tune the water and only draw what you need. The wall plate is metal, not plastic, finished in warm brushed bronze that suits plenty of looks. It's built for mains pressure installation, and the body inlets are 1/2 BSP female, so your plumber has what they need to connect it up. WaterMark certification: WM-060073. Backed by a 25 year warranty, it's quality you can trust at a fair price.

• 35mm ceramic cartridge lets you adjust temperature and flow, so you save energy every shower
• Metal wall plate construction that holds up over years of use
• 1/2 BSP female body inlets for a standard connection
• Suitable for mains pressure installation, matching most Australian homes
• Replaceable trim kits mean you can refresh the look without redoing the plumbing
• Body and trim kits are packed separately
• 25 year warranty for peace of mind

This model has no WELS rating requirement. Have your plumber confirm your setup before installing.

Also available in Chrome, Matte Black, Gun Metal, Brushed Nickel and Brushed Gold.

Specifications

• Construction material: Brass
  
• Finish/coating: PVD
• Watermark certification: WM-060073
• Temperature rating: Min 1°C - Max 75°C
• Pressure rating: 150 - 500 kPa
• Projection from wall: 57.6mm
• Round plate diametre: Ø 60mm
• Warranty: 25 years

What's In The Box

1x Universal Body
1x Trim Kits Body

Downloads

Download the specification sheet below:

Nero Bianca Shower Mixer 60mm Plate Brushed Bronze

Download the installation instructions below:

Nero Bianca Shower Mixer 60mm Plate Brushed Bronze

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Wave your hand, get soap, no sticky pump top to wipe down later. The Nero Mecca Wall Mounted Soap Sensor Dispenser in Brushed Nickel is a touch-free option for the bathroom or kitchen, whether you're setting up a new space or upgrading an older push-top dispenser. It mounts on the wall, so your benchtop stays clear. It's built from premium brass to handle humid, everyday conditions, and the 2L refillable soap bottle means fewer top-ups. That's a real plus in a busy family home where the soap disappears faster than the towels. The sensor runs on standard batteries out of the box, with an optional power adapter available if you'd rather hardwire it. Backed by a 10 year warranty: quality you can trust at a fair price.

• Touch-free sensor operation dispenses soap without contact, which keeps things hygienic and mess-free
• Premium brass construction holds up in humid bathroom conditions for long-lasting performance
• 2L refillable soap bottle capacity means you refill less often
• Standard battery-powered as supplied, so it's ready to run once installed
• Optional power adapter available if you prefer a mains connection
• Clean, modern design that suits both bathroom and kitchen settings
• Supported by a 10 year warranty for peace of mind

Team it with the matching Nero Mecca accessories range to finish the look.

Specifications

Construction material: Brass
Finish/coating: PVD
Projection: 139mm
Round plate diametre: Ø 60mm
Warranty: 10 Years

What's In The Box

1x Sensor Soap Dispenser 1x Battery Set

Downloads

Download the specification sheet below:
Nero Mecca Wall Mounted Soap Sensor Dispenser Brushed Nickel

Download the installation instructions below:
Nero Mecca Wall Mounted Soap Sensor Dispenser Brushed Nickel

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

One handle, one job: set the temperature and the flow for your shower or bath. The Phoenix Nuage Shower/Wall Mixer in Brushed Nickel does it from a single wall-mounted lever, so it's a tidy pick when you're updating a wet area or fitting out a new bathroom. The softly curved shape suits a modern space. The smart adjustment mechanism lets the mixer sit flush against the wall, so the look stays clean and true to the original design. Nuage is designed in Australia by the Phoenix in-house team, and it's picked up a Good Design award (2020–21) and an iF Design Award (2021) for the mixer range. Clear hot and cold indicators mean nobody has to guess which way to turn. All Phoenix taps are Watermark certified.

• Adjustment mechanism sits the mixer flush with your wall without altering the design's proportions, giving you a neat finish every time
• Coloured hot and cold indicators make it easy to see which way to turn, handy for guests and rental properties
• Award-winning design, including a Good Design award (2020–21) and an iF Design Award (2021), so you're getting a mixer that looks the part and works well
• Refined lines and taut surfaces bring a modern, sculptural edge to your shower or bath
• Part of the wider Nuage collection of outlets, mixers and accessories, so you can match pieces across the room

This one installs into the wall cavity, so have your plumber fit it as part of your rough-in or renovation.

Team it with the matching Nuage range to finish the look.

Specifications

• Watermark certification: All Phoenix taps are Watermark certified
  
• Construction material: Lead Free Brass
  
• Operating mechanism: Ceramic Disc Cartridge (35mm)
  
• Finish/coating: Electroplated
  
• Operating pressure: 150-500kPa
  
• Backplate size: 71mm x 86mm

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Dripping basin tap on the to-do list? The Caroma Contura II Basin Mixer in Matte Black is a straight swap for tired or leaking basin tapware, and a solid pick when you're fitting out a new bathroom. It's Australian designed and engineered, built from lead-free brass (0.25% lead as per Lead Free WaterMark certification), so it stands up to daily use. The matte black finish suits modern basins and keeps things looking sharp. With a 6-star WELS rating and a 4.5L/min flow rate, it helps trim water and energy use without giving up performance. Every Caroma mixer is 100% leak tested before it leaves the factory, so the only surprise on install day is how quickly it's done. Backed by a 20 year warranty. That's quality you can trust at a fair price.

• 6-star WELS rating with a 4.5L/min flow rate, so you save on water and energy every time you use it
• Made from lead-free brass, which means a hard-wearing body suited to everyday duty
• Concealed aerator with adjustable stream direction, so you can point the flow where you want it
• SoftPEX hoses for longer life and durability, free from impurities
• 100% leak tested by Caroma, giving you confidence it's ready to install
• 20 year warranty for long-term peace of mind

Check your basin tap hole size before ordering, or ask your plumber to confirm it suits.

Also available in Chrome, Brushed Bronze, Brushed Brass and Brushed Nickel. Team it with the matching Contura Bathroom Collection to complete the look.

Specifications

WELS water efficiency: WELS 6 star rated
WELS water consumption: 4.5L/min
WELS registration number: T42660
Construction material: Brass
Finish/coating: Electroplated
Operating pressure: 150 - 1000kPa
Overall height: 188mm
Height to spout: 108mm
Spout reach: 120mm
Warranty: 20 Years

What's In The Box

1 x Caroma Contura II Basin Mixer - Matte Black
1 x Installation Instruction

Downloads

Download the installation guide below:

Caroma Contura II Basin Mixer Installation Guidelines

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Soap on your hands, hands on the pump bottle: that's how basins get messy. The Nero Mecca Wall Mounted Soap Sensor Dispenser in Brushed Gold skips that step. Wave your hand and it does the work, which keeps things cleaner around the basin in a bathroom or kitchen. It's built from premium brass, so it copes with bathroom humidity and holds its finish. The refillable bottle takes 2L of soap, so you're not topping it up every other day. Standard batteries run it, or there's an optional power adapter if you'd rather hardwire. Good for a new fit-out, and a tidy replacement for a pump bottle that's seen better days. Backed by a 10 year warranty.

• Touch-free sensor operation for better hygiene and less mess on the tapware and bench
• Premium brass construction that lasts in damp bathroom conditions
• Standard battery power for a simple install, with an optional power adapter if you'd rather hardwire it
• 2L refillable soap bottle capacity, so you refill less often
• Coordinates with the wider Nero Mecca accessories range for a consistent look
• 10 year warranty for long-term peace of mind

Decide whether you'll run it on batteries or the optional adapter before install. Need a hand with placement? Your plumber can sort it.

Team it with the matching Nero Mecca accessories range to finish the look.

Specifications

Construction material: Brass
Finish/coating: PVD
Projection: 139mm
Round plate diametre: Ø 60mm
Warranty: 10 Years

What's In The Box

1x Sensor Soap Dispenser 1x Battery Set

Downloads

Download the specification sheet below:
Nero Mecca Wall Mounted Soap Sensor Dispenser Brushed Gold

Download the installation instructions below:
Nero Mecca Wall Mounted Soap Sensor Dispenser Brushed Gold

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Got a tall basin or an above-counter bowl that your old tap can't clear? The Caroma Contura II Tower Basin Mixer in Brushed Brass sorts that out. The tower spout gives you the extra height, and it's a straightforward swap for a tired or leaking basin tap. It's Australian designed and engineered, built from lead free brass with just 0.25% lead as per Lead Free Watermark certification. The PVD finish holds its look and stands up to daily use. WELS 6 star rated at 4.5L/min, so your water and energy bills stay in check. Every Caroma mixer is 100% leak tested before it leaves the factory, and this one's backed by a 20 year warranty. Fit it and forget it.

• WELS 6 star rated at 4.5L/min, so you save water without a weak flow.
• Tower spout height clears taller basins and above-counter bowls.
• Concealed aerator with adjustable stream direction lets you point the water where you want it.
• Lead free brass body (0.25% lead as per Lead Free Watermark certification) for safe, healthy drinking-quality water.
• PVD finish resists wear and tarnish, keeping the brushed brass looking sharp for years.
• SoftPEX hoses give longer life and stay free from impurities, which means fewer worries down the track.
• Australian designed and engineered, and every mixer is 100% leak tested before dispatch.
• Covered by a 20 year warranty for lasting peace of mind.

Check your basin's tap hole size and available bench clearance before ordering. Need a hand? Ask your plumber to confirm the fit.

Also available in Chrome, matte black, brushed bronze and brushed nickel. Team it with the matching Contura Bathroom Collection to complete the look.

Specifications

WELS water efficiency: WELS 6 star rated
WELS water consumption: 4.5L/min
WELS registration number: T42661
Construction material: Brass
Finish/coating: PVD
Operating pressure: 150 - 1000kPa
Overall height: 300mm
Height to spout: 222mm
Spout reach: 154mm
Warranty: 20 Years

What's In The Box

1 x Caroma Contura II Tower Basin Mixer - Brushed Brass
1 x Installation Instruction

Downloads

Download the installation guide below:

Caroma Contura II Tower Basin Mixer Installation Guidelines

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Dripping basin tap finally worn out? The Caroma Luna II Mid Basin Mixer in Brushed Brass is a straightforward swap, and a solid choice for a new vanity too. The mid-height spout suits most basins, so it's comfortable to use every day. It's built from Lead Free brass* for strength and corrosion resistance, and every Caroma tapware unit is 100% leak tested before it leaves the factory. The Brushed Brass finish is made to hold up against wear over the long haul. With a WELS 6 star rating and a 4.5L/min flow rate, it keeps water and energy use down without fuss. Australian designed and engineered, with a 20 year warranty behind it. That's a long time to be confident in a tap.

• WELS 6 star flow rate at 4.5L/min, so you save on water and energy every time you turn it on
• Lead Free brass* construction that resists corrosion and stands up to daily use
• Concealed aerator with adjustable stream direction, which lets you set the flow to suit your basin
• 100% leak tested by Caroma, giving you confidence it won't drip once it's installed
• Australian designed and engineered for local conditions and fittings
• 20 year warranty for long-term reassurance

Check your basin tap hole and bench thickness before ordering. Need a hand? Your plumber can confirm.

Also available in Chrome, Black and Brushed Nickel.

Specifications

WELS water efficiency: 6 star WELS rated
WELS water consumption: 4.5L/min
WELS registration number: T44976
Watermark certification: All Caroma Taps are Watermark Certified
Construction material: Lead Free brass
Operating mechanism: 25mm ceramic disc cartridge
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Spout reach: 123mm
Spout height: 176mm
Overall height: 233mm
Warranty: 20 years

What's In The Box

1x Basin Mixer

Downloads

Download the installation instructions below:
Caroma Luna II Mid Basin Mixer - Brushed Brass

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping out a tired shower, or fitting out a bathroom from scratch? The Phoenix Gloss MKII Wall Shower System in Brushed Nickel gives you the lot in one wall-mounted setup. You get a handpiece plus a second connected outlet, so a rail or fixed head can run off the same system. The solid brass backplate and 35mm ceramic cartridge are built for daily use, and brushed nickel holds its look over the years. The single-function handpiece comes with an easy-clean hose, which keeps maintenance to a quick rub of the thumb. It's WELS 3 Star rated at 8lt/min, and the cartridge carries a 15 year warranty. Quality you can trust at a fair price.

• 35mm ceramic cartridge for smooth, reliable control, backed by a 15 year warranty
• Ceramic 180° rotary diverter lets you switch between the handpiece and a second connected outlet
• Solid brass backplate for strength and a stable, long-lasting mount
• Single-function handpiece with an easy-clean hose to reduce buildup
• AS2845.1 compliant dual check valves to help protect your water supply
• Brushed nickel finish for a modern look that wears well

Also available in Chrome, Matte Black, Brushed Gold and Brushed Carbon finishes.

Team it with the matching Phoenix range to finish the look. Need a hand? Ask your plumber to check your rough-in first.

Specifications

WELS water efficiency: 3 Star
WELS water consumption: 8lt/min
WELS registration number: S18417
Watermark certification: All Phoenix Showers are Watermark Certified
Finish/coating: Brushed Nickel
Operating pressure: 150 - 500kPa
Projection: 65mm
Hand shower height: 205mm
Hand shower diameter: 24mm
Distance between tap and handheld: 140mm
Backplate length: 225mm
Backplate height: 75mm
Warranty: 15 years

What's In The Box

1 x Gloss MKII Wall Shower System
1 x Installation Kit
1 x Installation Instruction

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

One mixer, two jobs: run it over a basin or over a bath. The Fienza Kaya Basin/Bath Wall Mixer Set with Rectangular Plate and 130mm Outlet in Brushed Copper suits a straight swap or a new fit-out. The rectangular wall plate and curved 130mm spout keep the lines tidy. Inside, a high quality 35mm European cartridge looks after temperature and volume, and the lead-free stainless steel body handles daily use without complaint. The PVD brushed copper finish brings a warm tone and shrugs off wear. It's 5 star WELS rated at 5L/Min, so it's kind to the water bill. There's a lifetime warranty behind it, which tells you plenty.

• Lead-free stainless steel body* for a long, reliable working life
• High quality 35mm European cartridge, so you get smooth, precise control of temperature and flow
• PVD brushed copper finish that holds its warm colour and shrugs off everyday wear
• 130mm outlet with a curved spout and a rectangular wall plate for a tidy finish
• Round pin lever handle that's easy to operate with wet hands
• Free flow aerator included, ready for bath installation
• Covered by a lifetime warranty for peace of mind

Wall mixers need the right rough-in behind the wall, so check your setup with your plumber before ordering.

Also available in Chrome, Matte Black, Brushed Nickel, Gun Metal, Matte White and Urban Brass.

Specifications

WELS water efficiency: 5 star WELS rated
WELS water consumption: 5L/Min
WELS registration number: T43841
Construction material: Lead free stainless steel
Finish/coating: PVD
Spout reach: 130mm
Distance between mixer and spout: 120mm
Mixer handle height: 95mm
Backplate length: 200mm
Backplate height: 70mm
Warranty: Lifetime

What's In The Box

1 x Wall mixer trim kit, outlet, in wall body, fixing kit, installation instructions

Downloads

Download the specification sheet below:

Fienza Kaya Basin/Bath Wall Mixer Set Rectangular Plate 130mm Outlet Brushed Copper

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping out a tired basin tap, or fitting out a brand new vanity? The Nero Serenity Progressive Basin Mixer Arc Spout With Rome Travertine Handle in Gun Metal earns its spot. The arc spout gives you a smooth, steady flow, and the progressive cartridge sets both temperature and volume with one lever, so everyday use stays simple. Quality metalwork meets a genuine Rome Travertine natural stone handle, which means every piece carries its own veining and texture. No two are quite the same, so yours is a one-off. The lead-free composition and hard-wearing finish are made to hold up over the long run. WELS 5 Star rated at 5L/min. Designed in Australia and backed by a 25 year warranty: quality you can trust at a fair price.

• Natural travertine stone fused with modern metalwork, so each handle is one of a kind with its own veins and character
• Progressive mixer cartridge handles temperature and flow in one movement, making everyday washing easy
• Lead-free composition, a safer choice for your drinking and washing water
• Durable, high-quality finish that keeps its look through daily use
• Designed in Australia and covered by a 25 year warranty for real peace of mind

Also available in Chrome, Matte Black, Brushed Nickel, Brushed Bronze and Brushed Gold, with a choice of five marble handle options across the Serenity range.

Team it with the matching Serenity showers to complete the look.

Specifications

WELS water efficiency: 5 Star
WELS water consumption: 5L/min
WELS registration number: T44216
Watermark certification: WM-060073
Construction material: Lead free brass
Operating mechanism: Ceramic Disc Cartridge
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Overall height:  210mm
Spout height:  130mm
Spout reach: 135mm
Handle length: Ø 60mm
Distance from spout to handle: 130mm
Warranty: 25 Years

What's In The Box

1x Spout
1x Handwheel
1x Inlet Body
3x Flexible Hoses
1x Installation Kits

Downloads

Download the specification sheet below:

Nero Serenity Progressive Basin Mixer Arc Spout With Rome Travertine Handle Gun Metal

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Fitting out over a basin or a bath, or swapping tired tapware for something better? The Nero Mecca Wall Basin/Bath Mixer with Separate Back Plate and 230mm Handle Up spout does both jobs. Wall-mounted, so your benchtop or bath surround stays clear. The 230mm spout reaches comfortably over the fixture, with the handle up for easy access. It's solid brass with a hard-wearing finish, built to take daily use. Inside, a ceramic cartridge keeps control of temperature and flow smooth and dependable. It's WELS 5 star rated at 6.0 litres a minute, so you save water without giving up performance. Backed by a 15 year warranty: quality you can trust at a fair price. Shown here in Gun Metal.

• Solid brass construction with a durable finish, so it holds up to years of everyday use
• Ceramic cartridge inside for smooth, dependable operation and long service life
• 230mm spout reaches out over your basin or bath, with the handle up for easy access
• Wall-mounted setup keeps the benchtop and bath edge clear and easy to clean
• Strong water rating helps you keep water use down without losing pressure
• Covered by a 15 year warranty for genuine peace of mind
• Also available in Chrome, Matte Black, Brushed Nickel and Brushed Gold

Wall mixers sit in the wall behind the tiles, so it's worth having your plumber check the rough-in before you order. Measure twice, tile once.

Near the coast? Have a look at Nero's Zen range, made from Marine Grade Stainless Steel and offered in all the same colours.

WELS & Watermark Certification

• WELS 5 star rated
• 6.0 LT/MIN
• WELS Registration No: T43187
• All Nero Tapware products are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Downloads

Download the specification sheet below:

Nero Mecca Wall Basin/Bath Mixer Separate Back Plate Handle Up 230mm Gun Metal

Download the installation instructions below:

Nero Mecca Wall Basin/Bath Mixer Separate Back Plate Handle Up 230mm Gun Metal

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Two showers in one fitting: rain from above, hand shower for everything else. The Nero Round Project Twin Shower in Brushed Gold is a practical pick when you're replacing a tired shower or setting up a new bathroom. A simple diverter switches between the two, so you can rinse off with the handpiece or stand under full coverage from the 250mm round overhead. It's solid brass with a durable brushed gold finish, so it takes daily use and holds its looks. Overhead shower is 3 Star WELS Rated at 8L/Min and the hand shower is 4 Star WELS Rated at 7.5/Min, which is kind to the water bill. The round styling suits a clean, modern bathroom, and there's a 10 year warranty behind it.

• Twin setup with a 250mm overhead rain shower plus a hand shower, giving you two ways to wash from the one fitting
• Simple diverter to switch between the rain shower and the hand shower, handy for rinsing off or cleaning the shower itself
• Solid brass construction with a quality durable finish, so it stands up to everyday use
• Round design in a brushed gold finish that works with a modern bathroom scheme
• All Nero Taps are Watermark Certified, so it meets Australian plumbing requirements
• Backed by a 10 year warranty for long-term confidence

Check your existing shower rough-in before you order. Need a hand? Your plumber can confirm it on the day.

Also available in Gunmetal finish. Team it with matching Nero tapware and accessories to pull the look together.

Specifications

WELS water efficiency: Overhead shower - 3 Star WELS Rated, Hand shower - 4 Star WELS Rated
WELS water consumption: Overhead shower - 8L/Min, Hand shower - 7.5/Min
WELS registration number: S17334
Watermark certification: All Nero Taps are Watermark Certified
Construction material: Brass
Spray options: Multiple
Finish/coating: PVD
Operating pressure: 150 - 500kPa
Arm reach: 378mm
Overhead diameter: 250mm
Hand diameter: 110mm
Distance between fixing points: 580mm - 750mm
Warranty: 10 years

What's In The Box

1 x Shower Arm
1 x Shower Rail
1 x Shower Head
1 x Hand Shower
1 x 1.5m PVC Hose

Downloads

Download the specification sheet and installation guide below:
Nero Round Project Twin Shower Brushed Gold

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Old rail shower gone dull and dribbly? The Phoenix Wiltern Rail Shower in Brushed Nickel is a straightforward swap, and just as easy if you're fitting one out from scratch. It connects to an existing 1/2" water inlet, so your plumber can put it in without reworking the plumbing. The single-function handpiece adjusts for angle and height. The twist rotary slider sets the head where it suits you, which keeps the peace when everyone in the house is a different height. Fluted lines and faceted handles nod to Art Deco styling, so it looks good and keeps looking good. It's WELS 3 star rated at 8.0lt/min. Phoenix backs it with a 15 year warranty.

• Connects to an existing 1/2" water inlet, which keeps installation simple for your plumber
• Single-function handpiece with angle and height adjustment, so everyone in the house can get the shower they want
• Twist rotary slider adjusts the shower height along the rail without fuss
• AS2845.1 compliant dual check valves for backflow protection you can rely on
• Durable metal hose that stands up to daily use
• High quality brushed nickel finish that keeps its look
• Backed by a 15 year warranty

Also available in Chrome, Brushed Gold and Brushed Carbon.

Team it with the matching Wiltern range to complete the look.

Specifications

WELS water efficiency: 3 star rated
WELS water consumption: 8.0lt/min
WELS registration number: S45255
Watermark certification: All Phoenix Tapware & Mixers are Watermark Certified
Construction material: Brass
Spray options: 1
Finish/coating: Electroplating
Operating pressure: 150 - 500kPa
Overall height: 983mm
Shower arm length: 195mm
Distance between fixing points: Adjustable, max 750mm
Head diameter: Ø 76mm
Warranty: 15 years

What's In The Box

1x Wiltern Rail Shower, 1x Installation kit, 1x Installation instructions, 1x Warranty card

Downloads

Download the specification sheet below:

Phoenix Wiltern Rail Shower Brushed Nickel

Download the installation instructions below:

Phoenix Wiltern Rail Shower Brushed Nickel

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Nowhere to hang a towel? The Nero Dolce Robe Hook in Brushed Nickel adds hanging space in minutes, whether you're refreshing tired fittings or fitting out a new bathroom. Towels, robes, jewellery, bags: it takes the lot without fuss. It's made from solid brass, so steam and daily use won't get the better of it. Brushed nickel is a practical, on-trend finish that sits well with plenty of styles. Nero Tapware products are certified to Australian standards and comply with the Australian WELS scheme, and they come backed by an industry-leading warranty. Quality you can trust at a fair price, and one less towel on the floor.

• Solid brass construction, which means it holds up to years of daily use and bathroom moisture
• Brushed nickel finish that suits a wide range of bathroom looks
• Sized for towels, robes, jewellery and bags, so it earns its spot on the wall
• Easy to install for a quick upgrade
• Certified to Australian standards with an industry-leading warranty for peace of mind

Check your wall type and the height you want before you start, or leave it to your plumber.

Team it with the matching Nero Dolce tapware to finish the look.

What's In The Box

• Nero Dolce Robe Hook - Brushed Nickel
• Fixing Kit

Downloads

Download the specification sheet below:

Nero Dolce Robe Hook - Brushed Nickel

Download the installation instructions below:

Nero Dolce Robe Hook - Brushed Nickel

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages