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Every toilet needs a way to shut the water off, and behind the pan there's rarely much room to play with. That's where the Nero Mini Cistern Stop in Gun Metal earns its keep. It's a compact isolation valve for controlling water flow to your cistern, and its small footprint suits tight spaces where a full-size valve won't easily fit. Replacing an old or leaking stop? The G1/2 threading matches widely available plumbing connections, so pairing it with your existing setup is straightforward. It's built for the long haul and stands up to everyday use. The simple design means cleaning or swapping a part is easy when the time comes. Gun metal keeps things clean and understated, and there's a 15 year warranty behind it.

• Compact mini design fits neatly into tight spaces where a standard cistern stop can be awkward
• G1/2 threading connects to common plumbing fittings, making replacement simple
• Durable construction built to last, so you're not back at it in a few years
• Uncomplicated build allows for easy cleaning or part replacement down the track
• Minimalist gun metal finish suits modern bathrooms without drawing attention
• Covered by a 15 year warranty

Check your existing connection size before ordering, or ask your plumber if you're unsure.

Also available in Chrome, Matte Black, Matte White, Brushed Gold and Brushed Nickel.

Specifications

• Construction material: Brass
• Finish/coating: PVD
• Thread size: G1/2
• Overall length: 68.6mm
• Round plate diametre: Ø 58mm
• Warranty: 15 years

What's In The Box

1x Mini Cistern Stops
1x Plate

Downloads

Download the specification sheet below:
Nero Mini Cistern Stop Gun Metal

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Two towels, one rail, no damp heap on the floor. The Fienza Empire Double Towel Rail 810mm gives you a solid, good-looking spot to hang and dry your towels, whether you're fitting out a new bathroom or replacing a tired rail. At 810mm wide with a double bar, it holds a couple of towels at once and keeps them within easy reach. The frame is brass and zinc, so it stands up to the daily damp of a bathroom, and the chrome finish wipes clean in seconds. The length isn't adjustable, so measure your wall space before you buy. There's a 5 year warranty behind it too.

• Brass and zinc construction that handles bathroom conditions and lasts
• 810mm double bar holds more than one towel at a time
• Chrome finish that's easy to keep looking sharp
• High-strength mounting brackets for a secure, stable fit
• Fixed length, so it stays neat and rigid once installed
• Covered by a 5 year warranty for peace of mind

Check your wall space and fixings against the 810mm width before ordering, or ask your plumber.

Team it with the matching Empire mixers and showers to finish the look.

Specifications

• Construction material: Brass
• Finish/coating: Electroplated
• Overall length: 810mm
• Distance between fixing point: 785mm
• Overall depth: 117mm
• Warranty: 5 years

What's In The Box

1x Double Towel Rail

Downloads

Download the specification sheet below:
Fienza Empire Double Towel Rail 810mm

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Run out of paper mid-job and you'll never make that mistake again. The Fienza Kaya Double Toilet Roll Holder in Chrome holds two rolls at once, so there's always a spare within reach. It's a straightforward swap if you're replacing a tired holder or fitting out a new bathroom. It's made from stainless steel with an electroplated chrome finish, so it handles a busy bathroom and stands up to everyday use. A super strong 4-point wall mount keeps it firmly in place, and the fixings sit fully concealed for a clean finish. Fitting is simple too: no hex key needed. Backed by a 5 year warranty, it's quality you can trust at a fair price.

• Holds two rolls, so you always have a backup handy
• Stainless steel construction for lasting strength in a damp bathroom
• Electroplated chrome finish that wipes clean and keeps its shine
• Super strong 4-point wall mount for a solid, secure fit
• Fully concealed fixings and a circular cover plate for a tidy look, with one side removable to mount the plate
• No hex key required, which makes fitting easier
• Supported by a 5 year warranty for added peace of mind

Check your wall type and mounting spot before you start, or leave it to your plumber.

Also available in Brushed Nickel, Gun Metal and Matte Black.

Specifications

• Construction material: stainless steel
• Finish/coating: Electroplated
• Overall length: 275 mm
• Overall depth: 78 mm
• Warranty: 5 years

What's In The Box

1 x Double Toilet Roll Holder

Downloads

Download the specification sheet below:
Fienza Kaya Double Toilet Roll Holder Chrome

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Somewhere to hang the hand towel by the basin: a small thing that makes a bathroom work properly. The Fienza Kaya Single Hand Towel Rail 300mm in Brushed Nickel is ideal for a refresh or a new fit-out. At 300mm across it suits smaller wall spaces near the basin. It's made from zinc and stainless steel with a PVD brushed nickel finish, so it holds up to daily use. The four-point wall mount keeps it firmly in place, and the no-spin design means the rail stays put when you grab a towel. Fixings are fully concealed and the circular cover plates finish it off neatly. There's a 5 year warranty behind it. No hex key needed, which your plumber will be quietly pleased about.

• PVD brushed nickel finish that resists wear and keeps its colour over time
• Made from zinc and stainless steel for solid, lasting build quality
• Super strong 4-point wall mount, so the rail holds securely
• No-spin rail design that stays firmly in position during use
• Fully concealed fixings and circular cover plates for a clean, tidy finish
• Installs without a hex key, keeping fit-off simple
• Supported by a 5 year warranty

Also available in Chrome, Matte Black, Brushed Copper, Gun Metal, Matte White and Urban Brass.

Specifications

Construction material: Stainless steel
Finish/coating: PVD
Fixing: 4-point wall mount
Overall Length: 300mm
Overall Depth: 78mm
Fixing Distance: 245mm
Hanging Length: 225mm
Warranty:  5 years

What's In The Box

1 x Hand towel holder, fixing kit, installation instructions

Downloads

Download the specification sheet below:

Fienza Kaya Single Hand Towel Rail 300mm Brushed Nickel

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Basin with separate hot and cold tap holes? The Caroma Coolibah Classic Cross Basin Tap Set in Chrome is a three piece set built for exactly that, so it's a straight swap when the old tapware is worn or looking dated. Cross handles give you a traditional look with a clean, modern edge. It's lead free brass with a hard wearing metal build, so it stands up to daily use and holds its finish. The chrome and the cylindrical shape wipe down in seconds. WELS 5 star rated at 6.0 LT/MIN, and Watermark certified like all Caroma taps. Australian design know-how, quality at a fair price.

• Three piece design with separate hot and cold taps, ideal for replacing existing twin-hole basin tapware
• Lead free brass construction for safe, long-lasting performance
• Hard wearing metal build that handles everyday use
• Cross handles deliver a classic look with a contemporary touch
• Cylindrical shape and chrome finish are quick and easy to keep clean, so upkeep stays simple

Check that your basin has the correct tap hole spacing before ordering. Need a hand? Ask your plumber to confirm.

WELS & Watermark Certification

• WELS 5 star rated
• 6.0 LT/MIN
• WELS Registration No: T40776
• All Caroma Taps are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Downloads

Download the installation instructions below:

Caroma Coolibah Classic Cross Basin Tap Set Chrome

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Worn wall taps that drip no matter how hard you crank them? The Phoenix Rhapsody Lever Wall Top Assemblies are a straightforward swap, and they bring a classic look back to a bathroom or laundry. The curved lines suit traditional-style rooms. The lever handles make turning the water on and off simple, which helps if you find standard tap handles hard to grip. Inside, 1/4 turn ceramic disc spindles give you smooth, reliable operation. The body is lead-free brass with a quality electroplated finish, so you get build quality that stands up to daily use. Designed in Australia and backed by a 7 year warranty. Dependable for a replacement or new work.

• Lever handles for easy on and off, handy if standard handles are tricky to grip
• 1/4 turn ceramic disc spindles that operate smoothly and resist wear over time
• Lead-free brass construction for a solid, long-lasting fitting
• Quality electroplated finish that holds up to everyday bathroom conditions
• Easy-to-read hot and cold indicators so everyone knows which is which, no guessing games
• Australian designed and covered by a 7 year warranty for peace of mind
• Wall Top Assemblies do not require a WELS rating in accordance with AS/NZS 6400

Check your existing wall tap set-out before you order, or ask your plumber to confirm. Need a hand?

Matching accessories are available if you want to carry the classic Rhapsody look through the rest of your bathroom.

WELS & Watermark Certification

• Wall Top Assemblies do not require a WELS rating in accordance with AS/NZS 6400
• Licence No: 0133 Phoenix Tapware

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Somewhere to hang the towel beats the back of the door. The Nero New Mecca Robe Hook in Gun Metal gives you a simple, secure spot for a robe or towel, so it's an easy addition when you're fitting out or refreshing a bathroom. It's designed in Australia and made from high-quality stainless steel, which means it's built to hold up to daily use. The Gun Metal finish sits neatly alongside other fittings and adds a clean, modern touch to the wall. Small job, real difference. There's a 10 year warranty behind it, so you can fit it with confidence.

• Stainless steel construction that stands up to the demands of a busy bathroom
• Designed in Australia, so it's made with local bathrooms in mind
• Easy to install, whether you have a go yourself or leave it to your plumber
• Gun Metal finish that pairs well with matching Nero tapware, showers and accessories
• Covered by a 10 year warranty for long-term peace of mind

Also available in Matte Black, Brushed Nickel, Chrome, Brushed Gold and Brushed Bronze.

Living near the coast? Check out Nero's Zen range, made from Marine Grade Stainless Steel and available in all the same colours.

Specifications

• Construction material: 304 Stainless Steel
  
• Finish/coating: PVD
  
• Front-plate diameter: Ø 25 mm 
  
• Projection: 45mm
  
• Warranty: 10 years

What's In The Box

1x Robe Hook

Downloads

Download the specification sheet below:

Laundry taps cop a hard life, and they're usually the last thing anyone thinks about until one starts weeping onto the floor. The Nero Washing Machine Tap Set in Brushed Nickel is a straight swap for tired or leaking taps, whether you're updating an existing setup or plumbing in a new machine. The pair connects your hot and cold supply to the washing machine and is built to handle everyday laundry use. Solid brass gives you strength where it counts. The brushed nickel finish resists tarnishing and corrosion, so it keeps its look over the years. Clean, simple styling that sits well in any laundry without fuss. All Nero Tapware products are Watermark Certified, and there's a 15 year warranty behind this set: quality you can trust at a fair price.

• Solid brass construction with a durable finish, so it stands up to daily use and lasts the distance
• Brushed nickel finish resists tarnishing and corrosion, keeping it looking good for longer
• Simple, understated design that suits any laundry
• Coordinates with matching showers and accessories to tie the space together
• 15 year warranty for peace of mind

Also available in Chrome, Matte Black, Brushed Gold, Gun Metal, Graphite and Brushed Bronze.

Check your existing connection sizes and layout before ordering. Need a hand? Ask your plumber to confirm the fit.

Specifications

• WELS License: WM-060073, All Nero Tapware products are Watermark Certified
• Temperature rating: Min 1°C - Max 75°C
• Operating pressure: Min 150kPa - Max 500kPa
• Material construction: Brass
• Finish/coating: PVD
• Warranty: 15 years

What's In The Box

2x Washing machine tap set

Downloads

Download the specification sheet & installation guide below:
Nero Washing Machine Tap Set Brushed Nickel

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Somewhere safe to sit changes how a shower works for someone with limited mobility. The Nero Mecca Care Shower Seat 400x330mm in Chrome folds down when it's needed and folds flat against the wall when it isn't, so a tighter shower doesn't feel any tighter. The 400x330mm seating area gives you room to sit securely. It's made from high-strength materials with a chrome finish, so it holds up in a wet area day after day. Fixed into brick, masonry or multiple wall studs, it carries a 150kg capacity, and it's AS1428.1 approved for ambulant bathrooms, tested to 150kg. There's a 10 year warranty behind it. Practical, and it looks good too.

• Ergonomic fold-up design sits flat against the wall, freeing up space when the seat isn't in use
• 150kg capacity when installed into brick/masonry or multiple wall studs, so it offers dependable support
• AS1428.1 approved for ambulant bathrooms and tested to 150kg, giving you confidence it meets accessibility standards
• Compact 400x330mm size suits showers of all sizes, making it a practical fit for most bathrooms
• High-strength materials and a quality chrome finish that stand up to daily use in a wet area
• Covered by a 10 year warranty, so you know it's made to last

Fixing into brick, masonry or multiple wall studs is essential to achieve the 150kg rating. Check your wall type and have your plumber or installer confirm suitable fixings before mounting.

Near the coast? Have a look at Nero's Zen range, made from Marine Grade Stainless Steel and available in all the same colours.

Also available in Matte Black, Brushed Nickel, Brushed Gold, Gunmetal and Brushed Bronze. Team it with the matching Nero range to complete the look.

Specifications

• Material construction: 304 Stainless Steel
  
• Finish/coating: Electroplating
  
• Projection: 392mm
  
• Overall height: 150mm
  
• Shower seat size: 401mm x 331mm
  
• Warranty: 10 years
  

What's In The Box

1 x Shower Seat 400mm x 330mm
1 x Installation Kit
1 x Installation Instruction

Downloads

Download the specification sheet below:
Nero Mecca Care Shower Seat 400x330mm Chrome

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Old sink tap dripping, or just past its best? The Clark Round Pin Low Lead Sink Mixer in Brushed Nickel is a straightforward swap over a kitchen or laundry sink. The curved gooseneck spout swivels a full 360°, so it clears both single and double bowl sinks without any fuss. It's Australian designed and engineered, and made from low lead brass containing less than 0.25% lead for a healthier home. WELS 4 star rated at 7.5 litres a minute. The Brushed Nickel finish brings a soft, classic look that suits most benchtops, and it hides fingerprints better than the tap it's replacing. Soft pex hoses are included, which your plumber will thank you for.

• Made from low lead brass with less than 0.25% lead, so you get quality that lasts and a healthier home
• 360° swivel spout gives you room to fill pots and rinse dishes across single and double bowl sinks
• Curved gooseneck spout adds height and clearance for larger sink tasks
• Classic round pin design works in both kitchen and laundry settings
• Australian designed and engineered for local homes
• Comes with soft pex hoses ready for installation

Check your bench hole size and connections before ordering, or ask your plumber to confirm the fit.

Also available in Chrome and Matte Black finishes.

Specifications

• WELS water efficiency: WELS 4 star rated
• WELS water consumption: 7.5LT/min
• WELS registration number: T39864
• Watermark certification: All Clark taps are Watermark certified
• Construction material: DZR Brass
• Operating mechanism: 25mm Ceramic Disc
• Finish/coating: Electroplated
• Overall height: 300mm
• Height to spout: 178mm
• Spout reach: 200mm

 Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Downloads

Download the installation instructions below:

Clark Round Pin Low Lead Sink Mixer - Brushed Nickel

Warranty

Clark products are covered by warranties of up to a Lifetime*

Clark products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 10 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 10 Year replacement product; 1 year parts and labour
• Wastes & Pop Up Plugs – 1 Year replacement product; 1 year parts and labour

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts & labour
• Cabinets – 5 Year replacement product or parts; 1 year labour
• Accessories & Spare parts – 1 Year replacement product or parts

Showers

• 10 year replacement product; 1 year parts, finishes & labour

Taps, Outlets & Mixers

• 10 year replacement product or parts; 1 year labour, finishes & ceramic disc spindles

Kitchen Accessories

• 1 Year replacement product or parts

Bathroom Accessories

• 5 years replacement product; 1 year finishes, wall fixing, mounting brackets & metal flex hoses

Should any warranty claim be made and attended to by a Clark authorised Service Agent and, in the opinion of the Service Agent or Clark, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or from some other cause other than a manufacturing defect of the goods for which Clark is responsible, Clark Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Clark directly on 13 14 16 for assistance. To view the Clark Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Laundry taps only get noticed when they start weeping onto the floor. The Caroma Coolibah Classic Cross Lead Free Washing Machine Tap Set in Chrome is a practical swap when yours are worn or leaking. It connects your washing machine and gets the laundry back in working order. The cross handles give you that familiar look that suits most homes. It's built from hard-wearing metal for a long service life, and the modern cylindrical shape wipes clean in seconds. The taps are made from low lead brass containing less than 0.25% lead, for a healthier home. Australian know-how, traditional style, updated finish, fair price.

• Low lead brass with less than 0.25% lead content, which is better for the water in your home
• Hard-wearing metal construction that stands up to daily laundry use
• Cross-handle design that gives you a familiar, easy grip when turning the taps on and off
• Modern cylindrical shape, so cleaning and care take next to no effort
• Classic styling with a current twist that fits neatly into any laundry
• Chrome finish that's easy to keep looking tidy
• Washing Machine Taps do not require a WELS rating in accordance with AS/NZS 6400, so there's no star rating to compare

Check your existing tap spacing and connections before ordering, or ask your plumber to confirm the fit.

WELS & Watermark Certification

• Washing Machine Taps do not require a WELS rating in accordance with AS/NZS 6400
• Licence No: 0001 Caroma

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Downloads

Download the installation instructions below:

Caroma Coolibah Classic Cross Lead Free Washing Machine Tap Set Chrome

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Worn wall taps over the kitchen or laundry sink? The Clark Cross Lead Free Wall Sink Set in Chrome is a straightforward swap. The swivel outlet lets you direct water where you need it, so it works across single and double sink setups. The 250mm projection reaches well out over the bowl, which makes filling a pot or rinsing a load easy. It's made from low lead brass containing less than 0.25% lead for a healthier home, and it's Australian designed and engineered. It's WELS 4 star rated at 7.5 litres a minute. Cross handles never really went out of fashion, and chrome suits kitchens and laundries old and new.

• Low lead brass construction with less than 0.25% lead, so you get a healthier water supply
• Swivel outlet gives you full control of water direction across the sink
• 250mm projection reaches well over the bowl for comfortable everyday use
• Suits both single and double sink configurations, which makes it a flexible replacement
• Australian designed and engineered for local conditions
• Cross handles and chrome finish that blend with a range of kitchen and laundry looks
• Watermark certified, so it meets Australian plumbing requirements

Check your existing tap spacing before ordering, or ask your plumber to confirm the fit.

Also available in Matte Black.

WELS & Watermark Certification

• WELS 4 star rated
• 7.5 LT/MIN
• WELS Registration No: T33703
• All Clark Taps are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Downloads

Download the installation instructions below:

Clark Cross Lead Free Wall Sink Set - Chrome

Warranty

Clark products are covered by warranties of up to a Lifetime*

Clark products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 10 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 10 Year replacement product; 1 year parts and labour
• Wastes & Pop Up Plugs – 1 Year replacement product; 1 year parts and labour

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts & labour
• Cabinets – 5 Year replacement product or parts; 1 year labour
• Accessories & Spare parts – 1 Year replacement product or parts

Showers

• 10 year replacement product; 1 year parts, finishes & labour

Taps, Outlets & Mixers

• 10 year replacement product or parts; 1 year labour, finishes & ceramic disc spindles

Kitchen Accessories

• 1 Year replacement product or parts

Bathroom Accessories

• 5 years replacement product; 1 year finishes, wall fixing, mounting brackets & metal flex hoses

Should any warranty claim be made and attended to by a Clark authorised Service Agent and, in the opinion of the Service Agent or Clark, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or from some other cause other than a manufacturing defect of the goods for which Clark is responsible, Clark Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Clark directly on 13 14 16 for assistance. To view the Clark Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Old wall taps dripping, or the handles gone stiff? The Nero York Wall Top Assemblies With Metal Lever in Chrome are a straight swap. They suit shower, bath or basin, so they cover most spots around the home where you need dependable on/off control. Quarter turn operation makes flow and temperature easy to set, and the jumper valve inside gives you 100% water flow control. The metal lever handle feels solid in the hand, and chrome wipes down with a cloth. Round styling sits happily with plenty of existing bathroom looks, which helps when you're only changing the bits that need changing. Watermark certified, with a 15 year warranty behind them.

• Quarter turn operation for quick, precise flow and temperature adjustment
• Jumper valve inside for 100% water flow control and dependable performance
• Wall-mounted design that suits shower, bath or basin setups
• Metal lever handle for a firm, hard-wearing grip
• Chrome finish that resists everyday marks and cleans up easily
• Round classic styling that blends with a wide range of bathrooms
• Backed by a 15 year warranty for long-term peace of mind

Also available in Matte Black or Aged Brass. Not sure these will line up with your existing wall outlets? Check with your plumber before ordering.

Team them with the matching Nero range to finish the look.

Specifications

Watermark certification: WM-060073, All Nero Tapware products are Watermark Certified
Construction material: Brass
Finish/coating: Electroplating
Operating pressure: 150 - 500kPa
Plate diameter: 60mm
Handle height: 79mm
Projection: 76.2mm
Warranty: 15 years

What's In The Box

2 x Wall Top Handles

Downloads

Download the specification sheet below:
Nero York Wall Top Assemblies With Metal Lever Chrome

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Swapping out a tired mirror above the vanity? The Ingrain Timber Framed Round Mirror 800mm is a straightforward way to finish the job, and just as good in a brand new bathroom. The natural timber frame comes in an ash colour with a soft rounded profile, so it sits comfortably with most bathroom styles. At 800mm in diameter, it's a practical size for above a basin without crowding the wall. The glass is 5mm and copper-free, which helps it resist corrosion in a steamy bathroom over time. It's designed to match Ingrain vanities too, so the finish ties in neatly if you're building out the range. Simple, and it looks good.

• 800mm diameter round shape that works across a range of bathroom looks
• Natural ash timber frame to coordinate with Ingrain vanities
• Soft rounded frame profile for a clean, understated edge
• 5mm copper-free glass to help resist corrosion in wet areas
• Screw-fixed wall mounting for a simple, secure install

Check you're fixing into solid wall or studs, or ask your plumber to hang it for you.

Also available in Arch and Rectangular designs.

Specifications

Overall width: 800mm

Overall height: 800mm

Overall depth: 31mm

Orientation: N/A

Wall mounting: Screws and hangers

Installation: Wall hangers

What's In The Box

1 x Timber framed mirror
1 x Installation & owners guide

Downloads

Download the specification sheet below:
Ingrain Timber Framed Round Mirror 800mm

Download the Ingrain Mirrors product manual below:
Ingrain Mirrors Installation and Owner Guide

Warranty

Ingrain guarantee that all products sold are free from manufacturing faults and defects with a *5 year warranty from the date of original delivery on vanities and shaving cabinets and 3 year repair or replacement warranty on Framed and LED Mirrors.

We use only the highest quality materials. Combining traditional craftsmanship and modern technology, we aim to make furniture that will last a lifetime when used as intended.

Natural environmental factors will affect the condition of furniture which lead to cupping, timber splitting, shrinkage, expansiona nd timber finish discoloration which unfortunately cannot be warranted.

*Cabinets (vanities, tallboys & ensembles, shaving cabinets excluding mirror): 5 year repair or replacement, 12 months on shaving cabinet mirrors.

Vanity tops: 5 years replacement 

Framed & LED Mirrors: 3 year repair or replacement

PLEASE NOTE
While we put great care and precision into crafting your item(s) according to your expectations, it is important to note that we primarily work with natural materials such as timber. The natural properties of timber, including its colour, features and grain can significantly influence the final appearance of the product and may vary from what you may have seen or anticipated. Additionally, our finishing process may involve filling resin holes and addressing imperfections in the natural timber. This is done not only to enhance the overall quality but also to minimise our environmental footprint and make the most efficient use of the material. We adhere to industry standard practices when addressing these imperfections, ensuring that each product meets our quality control standards before it leaves our warehouse.

Variations in timber colour, graining and features are not considered a warranty issue.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Worn wall taps that squeak, stick or weep? The Clark Cross Lead Free Wall Top Assemblies in Matte Black are a straightforward fix on a basin, bath or shower. Wall mounted and made to pair with Clark shower and outlet fittings, they suit a simple swap or a whole new fit-out. The body is lead free brass containing less than 0.25% lead, which is a healthier choice for your home. The cross handles are Australian designed and engineered, so they're built with local plumbing in mind. Matte black works with plenty of bathroom styles, modern or traditional. Practical, well built and priced fairly. Quality you can trust without overthinking it.

• Lead free brass body with less than 0.25% lead, so you get a healthier water supply and solid, long-lasting construction
• Wall mounted design that suits basin, bath or shower applications, giving you one style across the bathroom
• Classic cross handles for an easy, familiar grip and a look that won't date
• Matte black finish that pairs neatly with modern and traditional fittings alike
• Australian designed and engineered, so it's built with local plumbing in mind
• Shower Taps do not require a WELS rating in accordance with AS/NZS 6400

Team them with the wider Clark Cross range and your shower and outlets will all speak the same language.

Wall assemblies are usually fitted by a plumber, so check your existing setup or ask your plumber before ordering.

WELS & Watermark Certification

• Shower Taps do not require a WELS rating in accordance with AS/NZS 6400
• Licence No: 0001 Clark

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Downloads

Download the installation instructions below:

Clark Cross Lead Free Wall Top Assemblies - Matte Black

Warranty

Clark products are covered by warranties of up to a Lifetime*

Clark products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 10 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 10 Year replacement product; 1 year parts and labour
• Wastes & Pop Up Plugs – 1 Year replacement product; 1 year parts and labour

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts & labour
• Cabinets – 5 Year replacement product or parts; 1 year labour
• Accessories & Spare parts – 1 Year replacement product or parts

Showers

• 10 year replacement product; 1 year parts, finishes & labour

Taps, Outlets & Mixers

• 10 year replacement product or parts; 1 year labour, finishes & ceramic disc spindles

Kitchen Accessories

• 1 Year replacement product or parts

Bathroom Accessories

• 5 years replacement product; 1 year finishes, wall fixing, mounting brackets & metal flex hoses

Should any warranty claim be made and attended to by a Clark authorised Service Agent and, in the opinion of the Service Agent or Clark, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or from some other cause other than a manufacturing defect of the goods for which Clark is responsible, Clark Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Clark directly on 13 14 16 for assistance. To view the Clark Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Sometimes all you need is the spout. The Nero Mecca Basin/Bath Spout Only 185mm in Gun Metal is a straightforward pick when you're replacing a worn spout or fitting out a new basin or bath. At 185mm it pairs with separate mixers or wall taps, so check your setup before ordering. It's made from solid brass with a durable quality finish over the top, which means it holds up to daily use and keeps looking sharp. Gun Metal gives your bathroom a clean, modern look that suits most contemporary spaces. It's WELS 5 Star Rated at 5L/MIN, so you're not wasting water day to day. Backed by a 15 year warranty, which is a fair while for something you'll use every morning without a second thought.

• Solid brass construction with a durable quality finish, built to last through years of everyday use
• 185mm spout suited to both basin and bath applications, giving you flexibility across the bathroom
• Strong water rating, so you keep water use in check
• Designed in Australia by Nero Tapware
• Backed by a 15 year warranty for long-term confidence
• Also available in 7 colour finishes to match the rest of your fittings

This is a spout only, so you'll need a compatible mixer or wall taps to run it. Need a hand? Ask your plumber if you're unsure what your setup needs.

Living near the coast, consider Nero's Zen range in Marine Grade Stainless Steel, available in all the same colours.

Team it with matching Nero tapware, showers and accessories to complete the look.

Specifications

WELS water efficiency: WELS 5 Star Rated
WELS water consumption: 5L/MIN
WELS registration number: T41792
WELS License: WM-060073 All Nero Tapware products are Watermark Certified
Construction material: Brass
Finish/coating: PVD
Operating pressure: 150 - 500kPa
Backplate diameter: Ø 60 mm 
Spout reach: 188 mm
Warranty: 15 years

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Downloads

Mecca Basin/Bath Spout only 120/160/185/230/260mm

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Running separate wall or hob mixers and just need the spout? The Nero Mecca Basin/Bath Spout Only 160mm in Gun Metal is a fixed outlet for a basin or bath, and a simple swap when the old one's looking tired. At 160mm it gives you good reach and a clean, steady flow. Underneath the durable Gun Metal finish it's solid brass, so it handles daily use. It's WELS 5 Star Rated at 5L/MIN, which keeps the water bill sensible. Designed in Australia and backed by a 15 year warranty: quality you can trust at a fair price. Just remember, the spout won't turn itself on, so you'll need mixers to go with it.

• Solid brass construction gives you a sturdy, long-lasting spout that stands up to daily use
• 160mm reach suits most basins and baths, so it fits neatly into a range of setups
• Quality durable finish in Gun Metal keeps it looking sharp over the years
• Strong water rating helps you keep water use in check
• Designed in Australia and covered by a 15 year warranty for real peace of mind
• Also available in 7 colour finishes to match your other fittings

Near the coast? Have a look at Nero's Zen range, made from Marine Grade Stainless Steel and available in all colours.

Team it with matching Nero tapware, showers and accessories to finish the look.

Specifications

WELS water efficiency: WELS 5 Star Rated
WELS water consumption: 5L/MIN
WELS registration number: T41791
WELS License: WM-060073 All Nero Tapware products are Watermark Certified
Construction material: Brass
Finish/coating: PVD
Operating pressure: 150 - 500kPa
Backplate diameter: Ø 60 mm 
Spout reach: 163 mm
Warranty: 15 years

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Downloads

Mecca Basin/Bath Spout only 120/160/185/230/260mm

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Rinsing a colander, filling a stockpot, chasing crumbs down the plughole: a kitchen tap earns its keep. The Dorf Vixen Lead Free Retractable Sink Mixer in Black is a practical swap for a tired tap, or a solid pick for a new sink. The pull-down spout lets you aim the water where you need it, so produce and pots are easier work. It's solid brass underneath, built for years of daily use, and made from low lead brass containing less than 0.25% lead, which is a healthier option for your home. WELS 5 star rated at 6.0 litres a minute. The two-tone matte black finish with chrome accents sits well alongside modern appliances, and it's also available in chrome, and white with chrome accents.

• Retractable pull-down spout moves the water flow around the sink, so food prep and dish washing are easier
• Solid brass construction stands up to constant use and outlasts the kitchen around it
• Low lead brass with less than 0.25% lead content for cleaner water at the tap
• European SoftPEX hoses are simple to install, with anti-bacterial properties that don't affect the taste or odour of your water
• Two-tone matte black and chrome finish pairs neatly with contemporary kitchen and bathroom fittings
• Backed by Dorf's reputation for reliable, well-made kitchen and bathroom fittings

Check your sink's tap hole size and available bench clearance before ordering. Need a hand? Ask your plumber.

WELS & Watermark Certification

• WELS 5 star rated
• 6.0 LT/MIN
• WELS Registration No: T42369
• All Dorf Taps are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

• 1 x Sink Mixer
• 1 x Installation Instructions

Warranty

Dorf products are covered by warranties of up to 20 Years*

Dorf products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Showers

• Showers – 20 years replacement product; 1 year parts, finishes & labour

Taps, Outlets & Mixers

• Taps / Outlets / Mixers – 20 years (Body & Tapware Engine*)
• Ceramic Disc Spindles – 1 year (3 piece tapware only)
• Copper Jumper Valves – 1 year (3 piece tapware only)
• Plastic Jumper Valves – 3 months (3 piece tapware only)
• Finishes – 1 year
• Pull down / out hoses – 1 year
• Spray heads – 1 year
• Spare parts – 1 year (replacement only)

*Tapware engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.

Bathroom Accessories

• Accessories – 5 years replacement product; 1 year labour, finishes, wall fixing & mounting brackets

For After Sales & Service enquiries you can contact Dorf directly on 13 14 16 for assistance.

To view the Dorf Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Two showers, one set. The Nero Bianca Twin Shower in Gun Metal is a smart pick when you're replacing a tired shower or fitting out a compact space. The short column set suits small bathrooms, ensuites and guest bathrooms. You get a generous 250mm overhead rain shower, plus a handset that lifts easily out of its holster. The built-in water diverter switches between the two, so one unit covers both jobs. It's built from solid brass and finished with a durable quality skin, so it handles daily use and keeps its looks. Overhead shower 4 Star WELS Rated at 7.5L/Min, hand shower 4 Star WELS Rated at 7.5L/Min. Certified to Australian standards, WELS compliant, and backed by an industry-leading warranty. Quality you can trust at a fair price.

• 250mm overhead rain shower for a full, even spray from above
• 3 function handset, so you can choose the spray to suit the job
• Built-in water diverter makes switching from rain shower to hand shower quick and simple
• Hand shower lifts easily from the holster for rinsing the shower walls, or the kids
• Solid brass construction with a durable Gun Metal finish, so it stands up to years of everyday use
• Short column set keeps the footprint tidy, ideal for small bathrooms and ensuites

Certified to Australian standards and WELS compliant. Need a hand? Check your existing plumbing rough-in with your plumber before ordering.

WELS & Watermark Certification

• WELS water efficiency: Overhead shower - 4 Star WELS Rated, Hand shower - 4 Star WELS Rated
  
• WELS water consumption: Overhead shower - 7.5L/Min, Hand shower - 7.5L/Min
• WELS Registration No: S17424
• All Nero Tapware products are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

• 1 x Shower rail
• 1 x Shower rose
• 1 x Hand shower
• 1 x Hand shower hose
• 1 x Installation Instructions
• 1 x Install Kit

Downloads

Download the specification sheet below:

Nero Bianca Twin Shower Gun Metal

Download the installation instructions below:

Nero Bianca Twin Shower Gun Metal

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Old wall taps gone stiff, or dripping no matter how hard you crank them? The Caroma Classic Cross Lead Free Wall Handle Set in Chrome is a straightforward swap in the bathroom, kitchen or laundry. It's a three-piece set that pairs with showers, bath spouts, basin spouts or kitchen and laundry spouts, so it covers a range of jobs around the home. Traditional cross-handle style with an updated look, built from hard-wearing metal. The handles use low lead brass containing less than 0.25% lead, which is better for the water in your home. The cylindrical shape wipes clean in seconds, so no more scrubbing around fiddly grooves. Quality at a fair price.

• Three-piece design that suits showers, bath spouts, basin spouts and kitchen or laundry spouts, so one set covers several applications
• Hard-wearing metal construction, built to handle everyday use over the long term
• Made from low lead brass containing less than 0.25% lead, which is healthier for your household water
• Traditional cross handles with a modern touch, a classic look that works in most spaces
• Cylindrical shape with smooth surfaces that wipe clean quickly
• Shower Wall Taps do not require a WELS rating in accordance with AS/NZS 6400

If you're not sure these suit your existing spouts or wall setup, check with your plumber before ordering.

WELS & Watermark Certification

• Shower Wall Taps do not require a WELS rating in accordance with AS/NZS 6400
• Licence No: 0001 Caroma

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Towels dry properly when they've got room to hang. The Phoenix Radii Single Towel Rail 800mm Round Plate in Brushed Carbon gives them that room, whether you're updating an existing bathroom or fitting out a new one. At 800mm there's length enough for the big bath sheets, so they stay off the floor and within easy reach. It's built from solid brass, which means it handles a wet room day in, day out and holds its finish. The brushed carbon is a clean, modern look that sits happily with a range of tapware and fittings. Backed by a 7-year warranty, so you can bet Phoenix stand behind how it's made.

• 800mm single rail with a round plate design, giving plenty of length for larger towels
• Durable brass construction that handles the moisture and wear of a busy bathroom
• Brushed carbon finish for a modern, understated look that pairs easily with other fittings
• Round mounting plates for a neat, uncluttered fixing point on the wall
• Covered by a 7-year warranty for peace of mind

Wall-mounted fixings suit most standard bathroom walls, but check your wall type first. Need a hand? Have your plumber or installer confirm the mounting.

Team it with matching taps, showers and accessories from the Phoenix Radii range to keep the look consistent.

Specifications

Projection: 79mm
Overall Length: 850mm
Fixing Distance: 800mm
Hanging Length: 776mm
Construction Material: Brass
Finish/Coating: PVD

What's In The Box

• Phoenix Radii Single Towel Rail 800mm Round Plate - Brushed Carbon
• Fixing Kit

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Want a drencher overhead and a handset you can actually aim? The Phoenix Ormond Compact Twin Shower in Brushed Gold gives you both in the one fitting. It suits an existing shower recess and fits straight onto standard 1/2″ plumbing, with a drill-free installation that keeps the job simple. An integrated water diverter switches you between the handpiece and the overhead spray, and the three-function push button handpiece covers whatever the moment calls for. The design has picked up international awards and uses Phoenix's LuxeXP™ shower spray technology. Both the overhead shower and hand shower are 4 Star WELS Rated at 7.5L/min. Practical, well built and easy to live with day to day.

• Drill-free installation onto existing 1/2″ plumbing, so it's an easy swap for a tired shower
• Integrated water diverter to move between the handset and the overhead drencher without fuss
• Three-function push button handpiece with an adjustable handpiece angle, so you can set the spray where you want it
• LuxeXP™ shower spray technology in an international award-winning design for a solid daily shower
• Low-profile nozzles with a spinning water motion that self-clean, which helps keep the spray consistent
• AS2845.1 compliant dual check valves for reliable, controlled flow
• Brushed gold finish that pairs neatly with warm-toned tapware

Check your existing shower plumbing is standard 1/2″ before ordering, or ask your plumber if you're unsure.

Specifications

WELS water efficiency: Overhead shower - 4 Star WELS Rated, Hand shower - 4 Star WELS Rated
WELS water consumption: Overhead shower - 7.5L/min, Hand shower - 7.5L/min
WELS registration number: S17877
Watermark certification: All Phoenix Showers are Watermark Certified
Construction material: Brass
Finish/coating: Electroplating
Operating pressure: 150 - 500kPa
Overhead shower diametre: 250mm
Hand shower length: 242mm
Shower reach: 376mm
Warranty: Lifetime

What's In The Box

1 x Shower Rose
1 x Shower Arm
1 x Hose
1 x Hand Piece
1 x Installation Instructions
1 x Warranty Card

Downloads

Download the specification sheet:

Phoenix Ormond Compact Twin Shower - Brushed Gold

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Somewhere to hang a wet towel makes a real difference to how a bathroom works day to day. The Nero Mecca Robe Hook in Brushed Nickel gives you that spot, whether you're finishing off a new bathroom or swapping out worn accessories. It's made from durable, high-quality stainless steel, so it handles daily use and moisture. The brushed nickel finish sits neatly alongside your existing tapware and accessories for a tidy, coordinated look. Designed in Australia, the Mecca hook keeps things clean and modern without fuss. Installation is straightforward, and there's a 10 year warranty behind it. Small piece of hardware, and one you'll use more than you'd think.

• Stainless steel construction that handles a humid bathroom and everyday wear
• Brushed nickel finish that matches your other tapware and accessories for a consistent look
• Designed in Australia by Nero, so you're getting a locally considered product
• Easy to install, whether you have a go yourself or leave it to your plumber
• Backed by a 10 year warranty for long-term confidence

Also available in Chrome, Matte Black, Gun Metal, Brushed Gold, Brushed Bronze and Matte White.

Living near the coast? Check out Nero's Zen range, made from Marine Grade Stainless Steel and offered in all the same colours.

Specifications

• Construction material: 304 Stainless Steel
  
• Finish/coating: Electroplating
  
• Front-plate diameter: Ø 60 mm
  
• Projection: 55mm
  
• Warranty: 10 years

What's In The Box

1 x Robe Hook II Brushed Nickel

Downloads

Download the specification sheet below:

Nero Mecca Robe Hook Brushed Nickel

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Shower screen knob gone loose or looking tired? The Nero Round Shower Knob in Gunmetal is a quick fix, and a tidy pick for a new enclosure too. It's a complete pull knob set with a round 25mm profile and distinct grooves, so your hand stays put even when it's wet. Each side extends to a length of 43mm, sitting neatly against the glass. It's made from high-quality brass, so it handles daily use and holds its finish. The gunmetal look is understated and pairs well with modern tapware. Small piece of hardware, but you'll grab it every single day. Quality you can trust at a fair price.

• Complete pull knob set, so you have everything needed for one screen fitting in the box.
• Round profile measuring 25mm with distinct grooves for a firm, comfortable hold.
• Each side extends to a length of 43mm, giving clearance from the glass.
• Compatible with 8mm, 10mm and 12mm glass, covering most common shower screens.
• Crafted from high-quality brass for lasting durability in a wet environment.

Installation requires a single 12mm hole in the glass. Check your screen before ordering, or ask your plumber or glazier if you're unsure.

Specifications

Nero Round Shower Knob Technical Sheet

What's In The Box

• 1 x Shower Knob Set
• Screws

Downloads

Download the specification sheet below:

Nero Round Shower Knob Gunmetal

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Old roll holder gone loose on the wall? The Fienza Kaya Toilet Roll Holder in Chrome is a quick swap, and a tidy pick if you're fitting out a new bathroom. It's made from zinc and stainless steel, so it handles daily use, and the electroplated chrome finish wipes clean and holds up over time. The rounded cover plate sits neatly against the wall with all fixings concealed, so there's nothing on show. It mounts left-hand or right-hand facing, which means it works around your existing layout instead of the other way round. Best part: no hex key to hunt for in the bottom of the toolbox. Backed by a 5 year warranty, it's quality you can trust at a fair price.

• Reversible mount works left-hand or right-hand facing, so it suits your bathroom layout without fuss
• Super strong 4-point wall mount holds firm through everyday use
• Made from zinc and stainless steel for lasting durability
• Electroplated chrome finish resists wear and cleans up easily
• Fully concealed fixings and a circular cover plate for a clean, uncluttered look
• No hex key needed for installation, which keeps the job simple
• Supported by a 5 year warranty for peace of mind

Check your existing fixing points before ordering, or ask your plumber if you're matching it to other fittings.

Specifications

• Construction material: Stainless steel
  
• Finish/coating: Chrome plated
  
• Overall length: 158mm
  
• Depth: 78mm
  
• Cover plate diameter: Ø 55mm
  
• Warranty: 5 years

What's In The Box

1x Toilet Roll Holder

Downloads

Download the specification sheet below:
Fienza Kaya Toilet Roll Holder - Chrome

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Towel rails cop a fair bit of abuse: wet towels, damp air, kids yanking on them. So it pays to get a sturdy one. The Fienza Kaya Single Towel Rail 900mm in Matte Black is a straightforward swap for a tired or broken rail, and a solid pick for a new fit-out too. At 900mm there's plenty of room for a bath towel within easy reach. It's built from zinc and stainless steel with an electroplated matte black finish, so it handles daily use and everyday bathroom moisture. Circular cover plates and fully concealed fixings keep things tidy once it's on the wall. Backed by a 5 year warranty. Fit it and forget it.

• Zinc and stainless steel construction for strength that stands up to a busy bathroom
• Electroplated matte black finish that resists wear and pairs with modern tapware
• Super strong 4-point wall mount, so the rail stays put under the weight of wet towels
• No-spin rail design that keeps towels sitting where you put them
• Fully concealed fixings and circular cover plates for a tidy finish
• Installs without a hex key, which makes fitting simpler for your plumber or handy DIYer
• Covered by a 5 year warranty for peace of mind

Check your stud or fixing points before installing, or ask your plumber to confirm the mount is secure.

Also available in Matte White, Chrome, Brushed Nickel, Brushed Copper, Gun Metal and Urban Brass.

Specifications

Construction material: Stainless steel
Finish/coating: Electroplated
Fixing: 4-point wall mount
Overall Length: 900mm
Overall Depth: 78mm
Fixing Distance: 845mm
Hanging Length: 825mm
Warranty:  5 years

What's In The Box

1 x Single towel rail, fixing kit, installation instructions

Downloads

Download the specification sheet below:

Fienza Kaya Single Towel Rail 900mm Matte Black

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Old mirror gone spotty around the edges? The Ingrain Rectangle Brushed Nickel Framed Mirror 750mm by 900mm is a straight swap, and just as at home in a new build. The frame's aluminium with a brushed nickel finish, and the 5mm copper-free glass resists corrosion, so it stays clear in a steamy bathroom instead of going cloudy on you. It mounts with a simple screw-fixed bracket. Hang it landscape or portrait, whichever suits your wall. The clean rectangular shape sits happily with most tapware and vanity styles, so you're not locked into one look. Quality that lasts, without any fuss.

• 5mm copper-free glass resists corrosion, so it stays clear in a humid bathroom
• Aluminium frame in a brushed nickel finish that pairs easily with existing fittings
• Hangs landscape or portrait, giving you flexibility for your layout
• Simple screw-fixed wall mounting for a quick, secure install
• Classic rectangular design that suits a wide range of decor
• Also available in Matte Black and Brushed Gold

Check your wall type and stud positions before fixing, or ask your plumber or handyman to hang it for you.

Specifications

Overall width: 900mm

Overall height: 750mm

Overall depth: 38mm

Orientation: Landscape or portrait

Wall mounting: Screws and hangers

Installation: Wall hangers

What's In The Box

1 x Mirror
1 x Installation & owners guide

Downloads

Download the specification sheet below:
Ingrain Rectangle Brushed Nickel Framed Mirror 750mm by 900mm

Download the Ingrain Mirrors product manual below:
Ingrain Mirrors Installation and Owner Guide

Warranty

Ingrain guarantee that all products sold are free from manufacturing faults and defects with a *5 year warranty from the date of original delivery on vanities and shaving cabinets and 3 year repair or replacement warranty on Framed and LED Mirrors.

We use only the highest quality materials. Combining traditional craftsmanship and modern technology, we aim to make furniture that will last a lifetime when used as intended.

Natural environmental factors will affect the condition of furniture which lead to cupping, timber splitting, shrinkage, expansiona nd timber finish discoloration which unfortunately cannot be warranted.

*Cabinets (vanities, tallboys & ensembles, shaving cabinets excluding mirror): 5 year repair or replacement, 12 months on shaving cabinet mirrors.

Vanity tops: 5 years replacement 

Framed & LED Mirrors: 3 year repair or replacement

PLEASE NOTE
While we put great care and precision into crafting your item(s) according to your expectations, it is important to note that we primarily work with natural materials such as timber. The natural properties of timber, including its colour, features and grain can significantly influence the final appearance of the product and may vary from what you may have seen or anticipated. Additionally, our finishing process may involve filling resin holes and addressing imperfections in the natural timber. This is done not only to enhance the overall quality but also to minimise our environmental footprint and make the most efficient use of the material. We adhere to industry standard practices when addressing these imperfections, ensuring that each product meets our quality control standards before it leaves our warehouse.

Variations in timber colour, graining and features are not considered a warranty issue.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Nowhere to hang the hand towel? The Nero Mecca Hand Towel Rail in Chrome adds that spot right next to your basin or vanity. It's a simple swap if the old rail's looking worn, and an easy pick when you're fitting out a new bathroom. Clean, contemporary lines mean it suits most spaces without fuss. It's made from 304 Stainless Steel, finished with a quality skin built to last, so it holds up to daily use. Polished Chrome is easy to keep looking sharp: a quick wipe and it's done. There's a 15 year warranty behind it too, so it's quality you can trust at a fair price. Also available in Matte Black, Brushed Nickel, Gun Metal or Brushed Gold.

• Made from 304 Stainless Steel for solid, corrosion-resistant construction that stands up to a busy bathroom
• Finished with a quality durable skin, so the Chrome keeps its look over time
• Simple, contemporary design that pairs easily with existing tapware and fittings
• Covered by a 15 year warranty for long-term peace of mind
• Choose from Chrome, Matte Black, Brushed Nickel, Gun Metal or Brushed Gold to match your other fittings

Check your wall type and the spot you want it before you drill, or leave it to your plumber or handyperson.

Live near the coast? Consider Nero's Zen range instead: it's made from Marine Grade Stainless Steel and comes in all the same colours.

What's In The Box

Downloads

Download the specification sheet below:

Nero Mecca Hand Towel Rail Chrome

Download the installation instructions below:

Nero Mecca Hand Towel Rail Chrome

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Rinsing veg, filling a stockpot, blasting the last bits off a roasting tray: a pull-out spray earns its keep. The Nero Mecca Pull Out Sink Mixer With Vegie Spray in Brushed Gold is a practical swap when your old kitchen mixer's had enough, or a tidy pick for a new sink. You get extra reach and control over the flow where you need it. It's solid brass with a durable finish, and the ceramic cartridge keeps things smooth and reliable over the long haul. WELS 4.5 star rated at 6 litres a minute, so waste stays down. Brushed gold suits plenty of kitchen looks, and there's a 15 year warranty behind it.

• Pull-out spray with vegie spray function, so you've got more control when rinsing and filling
• Solid brass construction finished with a durable skin, which means it holds up to everyday wear
• Ceramic cartridge for smooth operation and long-term reliability
• Brushed gold finish that works with plenty of kitchen looks
• Complies with the Australian WELS scheme for a strong water rating and less waste
• Certified to Australian standards and backed by a 15 year warranty

Living near the coast? Check out Nero's Zen range instead, made from Marine Grade Stainless Steel and available in all the same colours.

WELS & Watermark Certification

• WELS 4.5 star rated
• 6 LT/MIN
• WELS Registration No: T41348
• All Nero Tapware products are Watermark Certified

Find out more about WELS and Watermark certification and the important role they play in helping you choose water-efficient and safe products that are manufactured to strict Australian plumbing and building standards.

What's In The Box

Downloads

Download the specification sheet below:

Nero Mecca Pull Out Sink Mixer With Vegie Spray Brushed Gold

Download the installation instructions below:

Nero Mecca Pull Out Sink Mixer With Vegie Spray Brushed Gold

Warranty

Nero offers up to 25 Year Residential Warranty as outlined below.

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

Premium Ranges

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Tapware: 

• 25 years replacement cartridge only
• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Zen, Opal, York, Bianca, Mecca & Mecca Care Showers:

• 25 years replacement products or parts on all finishes
• 25 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 2 years replacement products or parts & labour

Zen, Opal, Kara, York, Bianca, Mecca & Mecca Care Bathroom Accessories:

•  25 years replacement products or parts on all finishes

Heated Towel Rails:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer (replacement only)

Electronic Mixers / Taps & Push Taps:

• 25 years replacement products or parts on all finishes
• 2 years replacement products or parts & labour

Standard Ranges (if not detailed in table above)

Mixer Taps:

• 15 years replacement cartridge only
• 10 years replacement products or parts on all finishes
• 10 years on washing machine stops (replacement only)
• 1 year replacement products or parts & labour

Showers:

• 10 years replacement products or parts on all finishes
• 10 years on hand showers, shower heads, shower hoses replacement only (labour not included)
• 1 year replacement products or parts & labour

Bath Outlets:

• 10 years replacement products or parts only on all finishes

Bathroom Accessories:

• 10 years replacement products or parts only on all finishes

Other Accessories:

• 10 years on universal pop-up waste (replacement only)
• 10 years on bottle trap (replacement only)
• 10 years on glass hardware (replacement only)
• 10 years product replacement and 1 year labour on toilet push plate only
• 10 years product replacement and 1 year labour on cistern only
• 10 years on floor wastes (replacement only)

The warranty period commences from date of purchase or, for new buildings, date of handover. To make a warranty claim, proof of purchase, handover documentation for new homes or equivalent documentation must be supplied for warranty claims to be considered.

Nero also offer generous warranty periods for commercial installations. To view these warranty periods and for their full warranty document click here

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Shaving or putting your make-up on with your nose almost touching the vanity mirror? The Thermogroup Ablaze Magnifying Mirror 1x & 5x Mag in Chrome sorts that out. It's wall-mounted, with a double-sided head giving you a standard 1x view on one face and a 5x magnified view on the other. The head flips a full 360°, so switching sides takes a second. The 200mm diameter head sits on an arm that extends to 330mm, then folds back flat against the wall when you're done. It's chrome plated brass, so it handles daily use in a busy bathroom. Fixes to the wall with screws, and it stays put.

• Double-sided head with 1x and 5x magnification, so you get a normal view and a close-up view from the one mirror
• Head flips a full 360°, which lets you turn to whichever side you need
• Arm extends to 330mm, giving you good reach and vertical adjustment for easy use
• 200mm diameter head for a clear, usable viewing area
• Folds back against the wall when not in use, keeping it out of the way
• Chrome plated brass build for a finish that holds up over time

It mounts with a screw-to-wall fixing, so check your wall type first. Need a hand? Have your plumber or handyperson confirm the fixings suit before installing.

What's In The Box

• 1 x Mirror
• 1 x Installation Kit
• 1 x Installation Instructions

Downloads

Download the specification sheet below:

Thermogroup Ablaze Magnifying Mirror 1x & 5x Mag - Chrome

Download the installation instructions below:

Thermogroup Ablaze Magnifying Mirror 1x & 5x Mag - Chrome

Warranty

Thermogroup accessories are covered by 10 Year replacement product or parts*

The warranty period starts on the date of purchase, but the registration is only confirmed when the online warranty form has been complete and the registration details are submitted to the online warranty database in full, checked by Thermogroup and written confirmation is issued.

Heated Towel Rails, Ladders 

• Polished Stainless Steel: 10 Year Warranty
• Brushed Stainless Steel: 7 Year Warranty
• Matte Black: 7 Year Warranty
• Brushed Gold: 7 Years Warranty
• Polished Rose Gold: 7 Years Warranty
• Gunmetel: 7 Years Warranty
• Made to Order Finishes: 5 Year Warranty
• Liquid Filled: 25 Years Warranty on Rail, 5 Years Warranty on Element

Thermorad In-Wall Towel Dryer

• 10 Year Warranty

Underfloor Heating

• Lifetime Warranty
• We are so confident of the quality of our German-made Thermonet Underfloor Heating that we give each system a warranty that lasts a Lifetime with 3 year warranty on our Thermostats.

Magnifying/Shaving/Make Up Mirrors

• 1 Year Warranty

Backlit Mirrors

• 3 Year Warranty

Timers

• 2 Year Warranty

For After Sales & Service enquiries you can contact Thermogroup directly on (02) 6953 4225 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Filtered water starting to taste a bit off? Time for a fresh cartridge. The Oliveri Replacement Cartridge 3 way Satellite Filter System fits Oliveri satellite filter taps and 3 way mixer setups, so you can swap the old one out and get back to clean, great-tasting water without replacing the whole system. The carbon block filter polishes mains water down to 1 micron*, cutting chlorine, odours, bad tastes, dirt, rust and cysts** such as giardia and cryptosporidium. The healthy minerals and salts stay right where you want them. It suits drinking, cooking, tea and coffee, and rinsing fruit and vegetables. Filtered water straight from the tap, at a fraction of the cost of bottled. Your recycling bin will thank you.

• Bayonet-style connection, so changing the cartridge over is quick and simple
• Capacity of 9,450 litres or one year, whichever comes first, on replacement cartridges for 3 Way Mixer taps and Satellite Filter taps
• Latest carbon block technology absorbs chlorine, bad tastes, odour, dirt, rust and cysts** like giardia and cryptosporidium
• Filters finely to 1 micron* and polishes mains water to a premium quality for everyday use
• Maintains the healthy minerals and salts you want in your drinking water
• Helps reduce the build-up of limescale

Plan to change the cartridge after 12 months, or when your filter change alarm monitor prompts you.

This cartridge suits Oliveri 3 way mixers and satellite filter taps (sold separately). Not sure which system you've got? Check before ordering, or ask your plumber.

What's In The Box

1 x Cartridge/Filter system
1 x Installation Kit
1 x Installation Instructions

Downloads

Download the installation instructions below:

Oliveri Replacement Cartridge 3 way Satellite Filter System

Warranty

Oliveri toilets are covered by;

• 10 years vitreous china cistern and pan replacement of product
• 2 years valves, fittings and seat replacement
• 1 year seals and labour (refer to Service & Warranty page)
• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Water spots on the shower screen? Nothing makes a bathroom look tired faster. The CRL Glass Cleaner 500g by Thermogroup is a handy pick-up when you're fitting out a new bathroom or keeping an existing one looking sharp. It's a professional-strength formula made for glass, so it cuts through the marks and residue that build up on a screen over time. Spray it on, wipe it away, done. You're left with a clean, dust-free finish on screens and mirrors. Supplied in a 500g NET size, so it's easy to keep on hand for regular cleaning. Your shower screen will look better than the day it went in.

• Professional-strength formula that handles the grime a shower screen collects, for a clearer finish with less scrubbing
• Simple spray-and-wipe application, so cleaning your glass takes only a few minutes
• Leaves a clean, dust-free surface that keeps mirrors and screens looking shiny
• 500g NET size gives you plenty for ongoing use around the bathroom

What's In The Box

Warranty

Thermogroup accessories are covered by 10 Year replacement product or parts*

The warranty period starts on the date of purchase, but the registration is only confirmed when the online warranty form has been complete and the registration details are submitted to the online warranty database in full, checked by Thermogroup and written confirmation is issued.

Heated Towel Rails, Ladders 

• Polished Stainless Steel: 10 Year Warranty
• Brushed Stainless Steel: 7 Year Warranty
• Matte Black: 7 Year Warranty
• Brushed Gold: 7 Years Warranty
• Polished Rose Gold: 7 Years Warranty
• Gunmetel: 7 Years Warranty
• Made to Order Finishes: 5 Year Warranty
• Liquid Filled: 25 Years Warranty on Rail, 5 Years Warranty on Element

Thermorad In-Wall Towel Dryer

• 10 Year Warranty

Underfloor Heating

• Lifetime Warranty
• We are so confident of the quality of our German-made Thermonet Underfloor Heating that we give each system a warranty that lasts a Lifetime with 3 year warranty on our Thermostats.

Magnifying/Shaving/Make Up Mirrors

• 1 Year Warranty

Backlit Mirrors

• 3 Year Warranty

Timers

• 2 Year Warranty

For After Sales & Service enquiries you can contact Thermogroup directly on (02) 6953 4225 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages