All Products

Want one mixer to run both the shower and the bath spout? This is the complete kit version of the Phoenix Kusabi SwitchMix Shower / Bath Diverter Mixer in Matte Black: the rough-in body for the wall, the visible fit-off trim and the SwitchMix cartridge, all in one box. One lever handles temperature and flow, and the built-in diverter sends water to either the shower or the bath outlet. Because it uses the SwitchMix cartridge, you can swap the trim or finish down the track with no need to open the wall, and it's compatible with other Phoenix collections that use SwitchMix. It's lead free brass and stands 183mm high. Warranty covers the cartridge for 15 years, the product and finish for 7 years and labour for 1 year. Also available in Chrome, Brushed Carbon and Brushed Nickel.

• Complete kit with the rough-in body, fit-off trim and SwitchMix cartridge, so there's nothing else to buy for the mixer
• Built-in diverter directs water to the shower or the bath outlet
• SwitchMix cartridge means the trim or finish can change later with no wall work
• Compatible with other SwitchMix Phoenix collections if your style changes
• Lead free brass in a matte black finish with squared, Japandi-inspired lines
• Rated for 150 to 500kPa and temperatures from 1 to 75°C
• 15 year cartridge warranty, plus 7 years on product and finish

The rough-in body goes into the wall before tiling, so book it in with your plumber at that stage. Make sure your water pressure is in the 150 to 500kPa range.

Match it with the rest of the Kusabi range for the shower and basin.

Specifications

WELS water efficiency: N/A
WELS water consumption: N/A
WELS registration number: N/A
Watermark certification: All Phoenix Tapware & Mixers are Watermark Certified
Construction material: Lead-Free Brass
Finish/coating: Electroplating
Temperature rating: 1 - 75°C
Operating pressure: 150 - 500kPa
Overall height: 183mm
Spout function: Fixed
Overall depth: 118mm
Warranty: 15 Year Cartridge Warranty 7 Year Product or Parts Warranty 7 Year Finish Warranty 1 Year Labour Warranty

What's In The Box

• 1x Shower / Bath Diverter Mixer, 1x Installation kit, 1x Installation instructions, 1x Warranty card

Downloads

Download the specification sheet below:

Phoenix Kusabi SwitchMix Shower / Bath Diverter Mixer - Matte Black

Download the installation instructions below:

Phoenix Kusabi SwitchMix Shower / Bath Diverter Mixer - Fit-Off Kit - Matte Black
Phoenix Kusabi SwitchMix Shower / Bath Diverter Mixer - Rough-In - Matte Black

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Want a tall, curved spout for your freestanding bath? The Fienza Kaya Gooseneck Floor Mounted Bath Outlet in Urban Brass curves up from the floor in a gooseneck shape, with the spout 785mm high and 305mm overall depth. A floor mounted spout suits a freestanding bath where there's no wall to fix to. It stands on a 140mm round base plate and is fixed in position, with an aerator fitted. The body is solid brass, and push-fit installation keeps things quick for your plumber. It's Watermark certified. Check the spout height against your bath rim before you order. Backed by a lifetime warranty. Also available in Gun Metal and Matte White.

• Gooseneck spout 785mm high that arcs over a freestanding bath
• Floor mounted in a fixed position for baths set away from the wall
• Fitted aerator for a smoother flow
• Solid brass in a urban brass finish
• 140mm round floor plate for a neat base
• Push-fit installation and a lifetime warranty

Floor plumbing has to be in the right spot, so position it with your plumber before the floor is laid.

Pair it with a Kaya wall mixer in the same finish to run the water.

Specifications

Construction material: Brass
Finish/coating: PVD
Watermark certification: all Fienza taps are watermark certified
Overall Depth (mm): 305
Height to spout (mm): 785
Spout function: Fixed
Round plate length: Ø 140mm
Warranty: Lifetime

What's In The Box

• 1 x Bath filler, fixing kit, installation instructions

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Wall mixer in, spout still to choose? The Phoenix Kusabi Wall Basin / Bath Outlet 200mm in Matte Black is the spout only, reaching 201mm from the wall, and it pairs with its own wall mixer, or with wall top assemblies, for a complete set. The recessed aerator fitted inside suits a basin and keeps the underside tidy, and a free flow aerator comes in the box for bath use. It connects with a push fit, which keeps fit-off simple for your plumber. Made from lead free brass, it's rated WELS 6 star at 4.5 litres a minute. Warranty is 7 years on the product or parts and on the finish, plus 1 year labour. Also available in Chrome, Brushed Carbon and Brushed Nickel.

• 201mm spout reach that works over either a basin or a bath
• Recessed aerator for basin use, so the underside stays clean
• Free flow aerator included for a quicker bath fill
• Push fit connection for a simpler fit-off
• WELS 6 star at 4.5 litres a minute to keep water use low
• Finished in matte black on lead free brass, in the squared Kusabi profile
• 7 year product or parts and finish warranty for peace of mind

This is the spout only, so it needs a separate mixer or tap assemblies on the wall to control the water. Suits 150 to 500kPa.

Match it with a Kusabi wall mixer in the same finish.

Specifications

WELS water efficiency: 6 star WELS rated
WELS water consumption: 4.5lt/min
WELS registration number: T44014
Watermark certification: All Phoenix Tapware & Mixers are Watermark Certified
Construction material: Lead-Free Brass
Finish/coating: Electroplating
Temperature rating: 1 - 75°C
Operating pressure: 150 - 500kPa
Spout reach: 201mm
Spout function: Fixed
Overall depth: 228mm
Warranty: 7 Year Product or Parts Warranty 7 Year Finish Warranty 1 Year Labour Warranty

What's In The Box

• 1x Wall Basin / Bath Outlet 200mm, 1x Installation kit, 1x Installation instructions, 1x Warranty card

Downloads

Download the specification sheet below:

Phoenix Kusabi Wall Basin / Bath Outlet 200mm - Matte Black

Download the installation instructions below:

Phoenix Kusabi Wall Basin / Bath Outlet 200mm - Matte Black

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Building or renovating a shower over bath? This is the complete kit version of the Phoenix Kusabi SwitchMix Shower / Bath Diverter Mixer in Brushed Nickel: the rough-in body for the wall, the visible fit-off trim and the SwitchMix cartridge, all in one box. One lever handles temperature and flow, and the built-in diverter sends water to either the shower or the bath outlet. Because it uses the SwitchMix cartridge, you can swap the trim or finish down the track with no need to open the wall, and it's compatible with other Phoenix collections that use SwitchMix. It's lead free brass and stands 183mm high. Warranty covers the cartridge for 15 years, the product and finish for 7 years and labour for 1 year. Also available in Chrome, Matte Black and Brushed Carbon.

• Complete kit with the rough-in body, fit-off trim and SwitchMix cartridge, so there's nothing else to buy for the mixer
• Built-in diverter directs water to the shower or the bath outlet
• SwitchMix cartridge means the trim or finish can change later with no wall work
• Compatible with other SwitchMix Phoenix collections if your style changes
• Lead free brass in a brushed nickel finish with squared, Japandi-inspired lines
• Rated for 150 to 500kPa and temperatures from 1 to 75°C
• 15 year cartridge warranty, plus 7 years on product and finish

The rough-in body goes into the wall before tiling, so book it in with your plumber at that stage. Make sure your water pressure is in the 150 to 500kPa range.

Match it with the rest of the Kusabi range for the shower and basin.

Specifications

WELS water efficiency: N/A
WELS water consumption: N/A
WELS registration number: N/A
Watermark certification: All Phoenix Tapware & Mixers are Watermark Certified
Construction material: Lead-Free Brass
Finish/coating: Electroplating
Temperature rating: 1 - 75°C
Operating pressure: 150 - 500kPa
Overall height: 183mm
Spout function: Fixed
Overall depth: 118mm
Warranty: 15 Year Cartridge Warranty 7 Year Product or Parts Warranty 7 Year Finish Warranty 1 Year Labour Warranty

What's In The Box

• 1x Shower / Bath Diverter Mixer, 1x Installation kit, 1x Installation instructions, 1x Warranty card

Downloads

Download the specification sheet below:

Phoenix Kusabi SwitchMix Shower / Bath Diverter Mixer - Brushed Nickel

Download the installation instructions below:

Phoenix Kusabi SwitchMix Shower / Bath Diverter Mixer - Fit-Off Kit - Brushed Nickel
Phoenix Kusabi SwitchMix Shower / Bath Diverter Mixer - Rough-In - Brushed Nickel

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Building a wall-mounted tap set for the basin? The Phoenix Kusabi Wall Basin / Bath Outlet 200mm in Brushed Carbon is the spout only, reaching 201mm from the wall, and it pairs with its own wall mixer, or with wall top assemblies, for a complete set. The recessed aerator fitted inside suits a basin and keeps the underside tidy, and a free flow aerator comes in the box for bath use. It connects with a push fit, which keeps fit-off simple for your plumber. Made from lead free brass, it's rated WELS 6 star at 4.5 litres a minute. Warranty is 7 years on the product or parts and on the finish, plus 1 year labour. Also available in Chrome, Brushed Nickel and Matte Black.

• 201mm spout reach that works over either a basin or a bath
• Recessed aerator for basin use, so the underside stays clean
• Free flow aerator included for a quicker bath fill
• Push fit connection for a simpler fit-off
• WELS 6 star at 4.5 litres a minute to keep water use low
• Finished in brushed carbon on lead free brass, in the squared Kusabi profile
• 7 year product or parts and finish warranty for peace of mind

This is the spout only, so it needs a separate mixer or tap assemblies on the wall to control the water. Suits 150 to 500kPa.

Match it with a Kusabi wall mixer in the same finish.

Specifications

WELS water efficiency: 6 star WELS rated
WELS water consumption: 4.5lt/min
WELS registration number: T44014
Watermark certification: All Phoenix Tapware & Mixers are Watermark Certified
Construction material: Lead-Free Brass
Finish/coating: PVD
Temperature rating: 1 - 75°C
Operating pressure: 150 - 500kPa
Spout reach: 201mm
Spout function: Fixed
Overall depth: 228mm
Warranty: 7 Year Product or Parts Warranty 7 Year Finish Warranty 1 Year Labour Warranty

What's In The Box

• 1x Wall Basin / Bath Outlet 200mm, 1x Installation kit, 1x Installation instructions, 1x Warranty card

Downloads

Download the specification sheet below:

Phoenix Kusabi Wall Basin / Bath Outlet 200mm - Brushed Carbon

Download the installation instructions below:

Phoenix Kusabi Wall Basin / Bath Outlet 200mm - Brushed Carbon

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Like the look of a gooseneck spout? The Fienza Kaya Gooseneck Floor Mounted Bath Outlet in Matte White curves up from the floor in a gooseneck shape, with the spout 785mm high and 305mm overall depth. A floor mounted spout suits a freestanding bath where there's no wall to fix to. It stands on a 140mm round base plate and is fixed in position, with an aerator fitted. The body is solid brass, and push-fit installation keeps things quick for your plumber. It's Watermark certified. Check the spout height against your bath rim before you order. Backed by a lifetime warranty. Also available in Urban Brass and Gun Metal.

• Gooseneck spout 785mm high that arcs over a freestanding bath
• Floor mounted in a fixed position for baths set away from the wall
• Fitted aerator for a smoother flow
• Solid brass in a matte white finish
• 140mm round floor plate for a neat base
• Push-fit installation and a lifetime warranty

Floor plumbing has to be in the right spot, so position it with your plumber before the floor is laid.

Pair it with a Kaya wall mixer in the same finish to run the water.

Specifications

Construction material: Brass
Finish/coating: Electroplated
Watermark certification: all Fienza taps are watermark certified
Overall Depth (mm): 305
Height to spout (mm): 785
Spout function: Fixed
Round plate length: Ø 140mm
Warranty: Lifetime

What's In The Box

• 1 x Bath filler, fixing kit, installation instructions

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Got a shower and bath spout sharing one wall? The Fienza Empire Slim Wall Diverter Mixer Small Round Plates Vertical in Matte Black stacks the mixer and diverter on two small round plates, one above the other. Use the mixer to set temperature and flow, then turn the diverter to send water to the shower or the bath outlet. The body is stainless steel with a 35mm European ceramic disc cartridge, and the trim kit, in-wall body and fixing kit are all included. It stands 191mm tall overall and works between 150 and 500kPa. It's Watermark certified and doesn't need a WELS rating. Fienza backs it with a lifetime warranty, so it's one less thing to worry about. Also available in Chrome and Urban Brass.

• Vertical layout with two small round plates, a good fit for narrow tiled walls
• Built-in diverter to switch between the shower and bath outlet
• 35mm European ceramic disc cartridge for smooth temperature control
• Stainless steel body in a matte black finish that's built to last
• In-wall body and trim kit included, ready for your plumber
• Lifetime warranty, and Watermark certified for Australian plumbing

The in-wall body needs to go in before you tile, so time it with your plumber. Works between 150 and 500kPa.

Pair it with the rest of the Empire Slim range, or choose the horizontal version if you prefer.

Specifications

Watermark certification: All Fienza taps are Watermark certified
Construction material: Stainless Steel
Operating mechanism: 35mm ceramic disc cartridge
Finish/coating: Electroplated
Overall Height (mm): 191
Overall depth (mm): 170
Warranty: Lifetime

What's In The Box

• 1 x Wall mixer trim kit, in wall body, fixing kit, installation instructions

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Want a slim diverter mixer with the controls stacked neatly? The Fienza Empire Slim Wall Diverter Mixer Small Round Plates Vertical in Urban Brass stacks the mixer and diverter on two small round plates, one above the other. Use the mixer to set temperature and flow, then turn the diverter to send water to the shower or the bath outlet. The body is stainless steel with a 35mm European ceramic disc cartridge, and the trim kit, in-wall body and fixing kit are all included. It stands 191mm tall overall and works between 150 and 500kPa. It's Watermark certified and doesn't need a WELS rating. Fienza backs it with a lifetime warranty, so it's one less thing to worry about. Also available in Chrome and Matte Black.

• Vertical layout with two small round plates, a good fit for narrow tiled walls
• Built-in diverter to switch between the shower and bath outlet
• 35mm European ceramic disc cartridge for smooth temperature control
• Stainless steel body in a urban brass finish that's built to last
• In-wall body and trim kit included, ready for your plumber
• Lifetime warranty, and Watermark certified for Australian plumbing

The in-wall body needs to go in before you tile, so time it with your plumber. Works between 150 and 500kPa.

Pair it with the rest of the Empire Slim range, or choose the horizontal version if you prefer.

Specifications

Watermark certification: All Fienza taps are Watermark certified
Construction material: Stainless Steel
Operating mechanism: 35mm ceramic disc cartridge
Finish/coating: PVD
Overall Height (mm): 191
Overall depth (mm): 170
Warranty: Lifetime

What's In The Box

• 1 x Wall mixer trim kit, in wall body, fixing kit, installation instructions

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Worried about being stuck with today's tapware look? This is the complete kit version of the Phoenix Kusabi SwitchMix Shower / Bath Diverter Mixer in Brushed Carbon: the rough-in body for the wall, the visible fit-off trim and the SwitchMix cartridge, all in one box. One lever handles temperature and flow, and the built-in diverter sends water to either the shower or the bath outlet. Because it uses the SwitchMix cartridge, you can swap the trim or finish down the track with no need to open the wall, and it's compatible with other Phoenix collections that use SwitchMix. It's lead free brass and stands 183mm high. Warranty covers the cartridge for 15 years, the product and finish for 7 years and labour for 1 year. Also available in Chrome, Matte Black and Brushed Nickel.

• Complete kit with the rough-in body, fit-off trim and SwitchMix cartridge, so there's nothing else to buy for the mixer
• Built-in diverter directs water to the shower or the bath outlet
• SwitchMix cartridge means the trim or finish can change later with no wall work
• Compatible with other SwitchMix Phoenix collections if your style changes
• Lead free brass in a brushed carbon finish with squared, Japandi-inspired lines
• Rated for 150 to 500kPa and temperatures from 1 to 75°C
• 15 year cartridge warranty, plus 7 years on product and finish

The rough-in body goes into the wall before tiling, so book it in with your plumber at that stage. Make sure your water pressure is in the 150 to 500kPa range.

Match it with the rest of the Kusabi range for the shower and basin.

Specifications

WELS water efficiency: N/A
WELS water consumption: N/A
WELS registration number: N/A
Watermark certification: All Phoenix Tapware & Mixers are Watermark Certified
Construction material: Lead-Free Brass
Finish/coating: PVD
Temperature rating: 1 - 75°C
Operating pressure: 150 - 500kPa
Overall height: 183mm
Spout function: Fixed
Overall depth: 118mm
Warranty: 15 Year Cartridge Warranty 7 Year Product or Parts Warranty 7 Year Finish Warranty 1 Year Labour Warranty

What's In The Box

• 1x Shower / Bath Diverter Mixer, 1x Installation kit, 1x Installation instructions, 1x Warranty card

Downloads

Download the specification sheet below:

Phoenix Kusabi SwitchMix Shower / Bath Diverter Mixer - Brushed Carbon

Download the installation instructions below:

Phoenix Kusabi SwitchMix Shower / Bath Diverter Mixer - Brushed Carbon
Phoenix Kusabi SwitchMix Shower / Bath Diverter Mixer - Brushed Carbon

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Building or renovating and want the wall mixer sorted in one box? The Phoenix Kusabi SwitchMix Wall Basin / Bath Mixer Set 200mm in Chrome is the complete kit: the rough-in body that goes in the wall, the visible fit-off trim and the SwitchMix cartridge, all in one box. You get a single lever mixer with a 200mm outlet that works over a basin or a bath, keeping the bench or bath edge clear. The SwitchMix cartridge means you can swap to another compatible Phoenix design or finish later without breaking into the wall. It's lead free brass and WELS 6 star at 4.5 litres a minute. Warranty is 15 years on the cartridge, 7 years on product, parts and finish, and 1 year on labour. Also available in Matte Black, Brushed Nickel and Brushed Carbon.

• Complete kit with rough-in body, fit-off trim and SwitchMix cartridge, so there's nothing else to buy for the mixer
• 200mm wall outlet that suits a basin or a bath
• SwitchMix cartridge lets you change the look later without opening the wall
• WELS 6 star at 4.5 litres a minute, which keeps water use down
• Lead free brass in a chrome finish
• 15 year cartridge warranty, plus 7 years on product, parts and finish

The rough-in body goes in at framing stage, so get it to your plumber before the walls are lined.

It works on 150 to 500kPa water pressure; ask your plumber if you're not sure what you've got.

Match it with a Kusabi shower mixer and the rest of the Kusabi range.

Specifications

WELS water efficiency: 6 star WELS rated
WELS water consumption: 4.5lt/min
WELS registration number: T44011
Watermark certification: All Phoenix Tapware & Mixers are Watermark Certified
Construction material: Lead-Free Brass
Finish/coating: Electroplating
Temperature rating: 1 - 75°C
Operating pressure: 150 - 500kPa
Spout reach: 253mm
Spout function: Fixed
Overall depth: 281mm
Warranty: 15 Year Cartridge Warranty 7 Year Product or Parts Warranty 7 Year Finish Warranty 1 Year Labour Warranty

What's In The Box

• 1x Wall Basin / Bath Mixer Set 200mm, 1x Installation kit, 1x Installation instructions, 1x Warranty card

Downloads

Download the specification sheet below:

Phoenix Kusabi SwitchMix Wall Basin / Bath Mixer Set 200mm - Chrome

Download the installation instructions below:

Phoenix Kusabi SwitchMix Wall Basin / Bath Mixer Set 200mm - Fit-Off Kit - Chrome
Phoenix Kusabi SwitchMix Wall Basin / Bath Mixer Set 200mm - Rough-In - Chrome

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Wobbly towel rail driving you mad? The Fienza Kaya Single Towel Rail 900mm in Matte White gives you 825mm of hanging length, room for more than one towel. It fixes to the wall at four points, 845mm apart, and the rail is designed not to spin, so it stays put when you grab a towel. The fixings are fully hidden behind circular cover plates, and you don't need a hex key to fit it. It's zinc and stainless steel and sits 78mm off the wall. Backed by a 5 year warranty. Also available in Urban Brass and Gun Metal.

• 900mm long with 825mm of hanging space for bath towels
• 4-point wall mount, which holds firm under the weight of a wet towel
• No-spin rail, so it doesn't roll when you pull a towel off
• Circular cover plates hide the fixings for a neat finish
• Finished in matte white over zinc and stainless steel
• No hex key needed to install, and a 5 year warranty

The fixing points are 845mm apart, so check what's behind the wall and use the right plugs. The rail sits 78mm out from the wall.

Match it with more of the Kaya accessories range in the same finish.

Specifications

Construction material: Stainless steel
Finish/coating: Electroplated
Fixing: 4-point wall mount
Overall Length: 900mm
Overall Depth: 78mm
Fixing Distance: 845mm
Hanging Length: 825mm
Warranty: 5 years

What's In The Box

• 1 x Single towel rail, fixing kit, installation instructions

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Shower and bath outlet on the same wall? The Fienza Empire Slim Wall Diverter Mixer Small Round Plates Horizontal in Urban Brass sets the mixer and diverter side by side on small round plates. The lever takes care of heat and flow, and the diverter directs water to either the shower or the bath outlet. The body is stainless steel, with a 35mm European ceramic disc cartridge for smooth control. The layout measures 132mm across and 121mm high. Everything your plumber needs is in the box: trim kit, in-wall body and fixing kit. It works on 150 to 500kPa, it's Watermark certified and there's no WELS rating required. Backed by Fienza's lifetime warranty. Also available in Brushed Nickel, Chrome and Matte Black.

• Horizontal layout with the controls side by side, suiting a wider wall space
• Diverter that switches water between the shower and the bath outlet
• 35mm European ceramic disc cartridge for smooth, even mixing
• Stainless steel in a urban brass finish, made for everyday use
• Compact 132 x 121mm layout that keeps the wall uncluttered
• Lifetime warranty and Watermark certified, for peace of mind

Rough in the in-wall body before tiling and check your water pressure sits between 150 and 500kPa.

Prefer the controls stacked? The Empire Slim range also has a vertical diverter mixer.

Specifications

Watermark certification: All Fienza taps are Watermark certified
Construction material: Stainless Steel
Operating mechanism: 35mm Ceramic disc cartridge
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Overall Height (mm): 121
Overall depth (mm): 289
Overall length (mm): 132
Warranty: Lifetime

What's In The Box

• 1 x Wall mixer trim kit, in wall body, fixing kit, installation instructions

Downloads

Download the specification sheet below:

Fienza Empire Slim Wall Diverter Mixer Small Round Plates Horizontal Urban Brass

Download the installation instructions below:

Fienza Empire Slim Wall Diverter Mixer Small Round Plates Horizontal Urban Brass

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Need to switch water between two outlets? The Fienza Empire Slim Wall Diverter Mixer in PVD brushed copper pairs a mixer with a diverter on small round plates set out vertically, so you set the temperature and send the water where you want it from one spot on the wall. It's designed for shower and bath use, runs a 35mm European ceramic disc cartridge and is made from stainless steel. The assembly stands 191mm high and 170mm deep. It doesn't need a WELS rating, and the in-wall body, trim kit and fixing kit all come in the box. Brushed copper brings a warm tone to the room. You're covered by Fienza's lifetime warranty.

• Mixer and diverter on small round plates in a vertical layout
• Designed for shower and bath setups
• 35mm European ceramic disc cartridge for smooth temperature control
• Stainless steel construction in PVD brushed copper
• 191mm high and 170mm deep
• In-wall body, trim kit and fixing kit included
• Lifetime warranty

The in-wall body needs to go in before tiling, so plan the vertical spacing with your plumber at rough-in.

Match it with an Empire Slim wall outlet set in brushed copper.

Specifications

Watermark certification: All Fienza taps are Watermark certified
Construction material: Stainless Steel
Operating mechanism: 35mm ceramic disc cartridge
Finish/coating: PVD
Overall Height (mm): 191
Overall depth (mm): 170
Warranty: Lifetime

What's In The Box

• 1 x Wall mixer trim kit, in wall body, fixing kit, installation instructions

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Want warm metal tones at the basin or bath? The Fienza Empire Slim Basin/Bath Wall Mixer Set Round Plates 200mm comes in PVD brushed copper, with the mixer, outlet and in-wall body supplied together. The slim, rounded outlet reaches 200mm, with a swivel aerator for basin use, and there's a free flow aerator in the box if it's going over a bath. It runs a 35mm European ceramic disc cartridge. It's WELS 6 star at 4 litres a minute, and the build combines lead-free brass with stainless steel. The plates' fixing points are 120mm apart, it stands 121mm high, and it works between 150 and 500kPa. The warranty is lifetime, from Fienza.

• PVD brushed copper finish for a warm alternative to chrome
• 200mm slim, rounded outlet that reaches well into a basin or bath
• Swivel basin aerator, plus a free flow aerator for bath installs
• WELS 6 star at 4 litres a minute
• 35mm European ceramic disc cartridge in a lead-free brass and stainless steel build
• Mixer, outlet and in-wall body in one set
• Lifetime warranty

Book your plumber for the rough-in before tiling, and check the 200mm reach suits your basin or bath position.

Match it with an Empire Slim wall mixer or diverter in brushed copper.

Specifications

WELS water efficiency: 6 Star WELS rated
WELS water consumption: 4L/Min
WELS registration number: T43836
Watermark certification: All Fienza taps are Watermark certified
Construction material: Stainless Steel
Operating mechanism: 35mm Ceramic disc cartridge
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Overall Height (mm): 121
Spout reach (mm): 200
Spout function: Swivel
Distance between fixing point (mm): 120
Overall depth (mm): 236
Overall length (mm): 185
Warranty: Lifetime

What's In The Box

• 1 x Wall mixer trim kit, outlet, in wall body, fixing kit, installation instructions

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Want the mixer and spout sorted in one box? The Fienza Empire Slim Basin/Bath Wall Mixer Set Round Plates 160mm in Chrome gives you the wall mixer, the outlet and the in-wall body together. The slim, rounded outlet reaches 160mm and the basin aerator swivels, so you can aim the flow into the bowl. Going over a bath instead? Fit the free flow aerator that comes in the box. It uses a 35mm European ceramic disc cartridge, and the build combines lead-free brass with stainless steel. At 4 litres a minute it's WELS 6 star. Fixing points sit 120mm apart, and it works between 150 and 500kPa. It carries a lifetime warranty from Fienza. Also available in Brushed Nickel, Matte Black and Urban Brass.

• Mixer, outlet and in-wall body in one set, so there's nothing extra to buy
• 160mm slim, rounded outlet with a swivel aerator for basin use
• Free flow aerator in the box for faster bath filling
• WELS 6 star at 4 litres a minute
• 35mm European ceramic disc cartridge for smooth control
• Round plates in chrome with fixing points 120mm apart
• Lifetime warranty from Fienza

The in-wall parts go in at rough-in, so plan the outlet height over your basin or bath with your plumber. Check the 160mm reach suits your basin.

Pair it with a shower wall mixer from the Empire Slim range.

Specifications

WELS water efficiency: 6 Star WELS rated
WELS water consumption: 4L/Min
WELS registration number: T43832
Watermark certification: All Fienza taps are Watermark certified
Construction material: Stainless Steel
Operating mechanism: 35mm Ceramic disc cartridge
Finish/coating: Electroplated
Operating pressure: 150 - 500 kPa
Overall Height (mm): 121
Spout reach (mm): 160
Spout function: Swivel
Distance between fixing point (mm): 120
Overall depth (mm): 236
Overall length (mm): 185
Warranty: Lifetime

What's In The Box

• 1 x Wall mixer trim kit, outlet, in wall body, fixing kit, installation instructions

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Need a wall outlet for a basin or a bath? The Fienza Empire Slim Basin/Bath Wall Mixer Set Round Plates 160mm in Urban Brass gives you the wall mixer, the outlet and the in-wall body together. The slim, rounded outlet reaches 160mm and the basin aerator swivels, so you can aim the flow into the bowl. Going over a bath instead? Fit the free flow aerator that comes in the box. It uses a 35mm European ceramic disc cartridge, and the build combines lead-free brass with stainless steel. At 4 litres a minute it's WELS 6 star. Fixing points sit 120mm apart, and it works between 150 and 500kPa. It carries a lifetime warranty from Fienza. Also available in Brushed Nickel, Chrome and Matte Black.

• Mixer, outlet and in-wall body in one set, so there's nothing extra to buy
• 160mm slim, rounded outlet with a swivel aerator for basin use
• Free flow aerator in the box for faster bath filling
• WELS 6 star at 4 litres a minute
• 35mm European ceramic disc cartridge for smooth control
• Round plates in urban brass with fixing points 120mm apart
• Lifetime warranty from Fienza

The in-wall parts go in at rough-in, so plan the outlet height over your basin or bath with your plumber. Check the 160mm reach suits your basin.

Pair it with a shower wall mixer from the Empire Slim range.

Specifications

WELS water efficiency: 6 Star WELS rated
WELS water consumption: 4L/Min
WELS registration number: T43832
Watermark certification: All Fienza taps are Watermark certified
Construction material: Stainless Steel
Operating mechanism: 35mm Ceramic disc cartridge
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Overall Height (mm): 121
Spout reach (mm): 160
Spout function: Swivel
Distance between fixing point (mm): 120
Overall depth (mm): 276
Overall length (mm): 185
Warranty: Lifetime

What's In The Box

• 1 x Wall mixer trim kit, outlet, in wall body, fixing kit, installation instructions

Downloads

Download the specification sheet below:

Fienza Empire Slim Basin/Bath Wall Mixer Set Round Plates 160mm Urban Brass

Download the installation instructions below:

Fienza Empire Slim Basin/Bath Wall Mixer Set Round Plates 160mm Urban Brass

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Need to switch between the shower and the bath spout? The Fienza Empire Slim Wall Diverter Mixer Large Oval Plate Vertical in Chrome handles mixing and diverting from one fitting on a tall oval plate. It's made from stainless steel and runs a 35mm ceramic disc cartridge. It measures 191mm high and sits 113mm off the wall, and it's designed for 150 to 500kPa. As a shower mixer it doesn't need a WELS rating. The trim kit, in-wall body and fixing kit are all in the box, so your plumber has everything for the job. Backed by a lifetime warranty, which is worth having on something you use every day. Also available in Matte Black.

• Diverter lets you send water to the shower or the bath from one mixer
• Large oval plate mounted vertically, 191mm high, for a tidy finish on the tiles
• 35mm ceramic disc cartridge for smooth temperature control
• Stainless steel construction with an electroplated chrome finish
• Trim kit, in-wall body and fixing kit supplied
• Lifetime warranty on a mixer you'll use every day

Works on 150 to 500kPa. The in-wall body goes in at rough-in, so fit it before the tiles go up.

Match it with the rest of the Empire Slim range in the same finish.

Specifications

Watermark certification: All Fienza taps are Watermark certified
Construction material: Stainless Steel
Operating mechanism: 35mm ceramic disc cartridge
Finish/coating: Electroplated
Operating pressure: 150 - 500 kPa
Overall Height (mm): 191
Overall depth (mm): 113
Warranty: Lifetime

What's In The Box

• 1 x Wall mixer trim kit, in wall body, fixing kit, installation instructions

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Want the mixer and diverter side by side? The Fienza Empire Slim Wall Diverter Mixer Small Round Plates Horizontal in Chrome sets the mixer and diverter side by side on small round plates. The lever takes care of heat and flow, and the diverter directs water to either the shower or the bath outlet. The body is stainless steel, with a 35mm European ceramic disc cartridge for smooth control. The layout measures 132mm across and 121mm high. Everything your plumber needs is in the box: trim kit, in-wall body and fixing kit. It works on 150 to 500kPa, it's Watermark certified and there's no WELS rating required. Backed by Fienza's lifetime warranty. Also available in Brushed Nickel, Matte Black and Urban Brass.

• Horizontal layout with the controls side by side, suiting a wider wall space
• Diverter that switches water between the shower and the bath outlet
• 35mm European ceramic disc cartridge for smooth, even mixing
• Stainless steel in a chrome finish, made for everyday use
• Compact 132 x 121mm layout that keeps the wall uncluttered
• Lifetime warranty and Watermark certified, for peace of mind

Rough in the in-wall body before tiling and check your water pressure sits between 150 and 500kPa.

Prefer the controls stacked? The Empire Slim range also has a vertical diverter mixer.

Specifications

Watermark certification: All Fienza taps are Watermark certified
Construction material: Stainless Steel
Operating mechanism: 35mm Ceramic disc cartridge
Finish/coating: Electroplated
Operating pressure: 150 - 500 kPa
Overall Height (mm): 121
Overall depth (mm): 114
Overall length (mm): 132
Warranty: Lifetime

What's In The Box

• 1 x Wall mixer trim kit, in wall body, fixing kit, installation instructions

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Need a toilet that's easier to use with limited mobility? The Caroma Care 400 Connector Suite with Backrest has a Caravelle Care single flap seat in Anthracite Grey, and an extended flush pipe at mid level joins the cistern to the pan. The Trident care pan has a concealed S-trap at a 300mm set out, and the raised seat sits 460 to 480mm high. The Sovereign care cistern is vitreous china with a bottom inlet and raised chrome push buttons that are easy to reach. A stainless steel backrest comes in the box. Caroma states it meets AS 1428.1-2009 Amd 1 for access and mobility, and it's WELS 4 star on a 4.5/3L dual flush. Warranty is 20 years on product replacement and 1 year on parts and labour. Also available in White.

• Single flap Caravelle Care seat in anthracite grey, on a white vitreous china pan and cistern
• Raised seat height of 460 to 480mm, which makes sitting and standing easier
• Stainless steel backrest included for extra support
• Raised chrome push buttons that are easy to find and press
• Concealed S-trap at a fixed 300mm set out, so measure before ordering
• Caroma states it meets AS 1428.1-2009 Amd 1 for access and mobility
• WELS 4 star dual flush at 4.5/3L, averaging 3.5 litres, to save water

This suite needs a 300mm S-trap set out and a bottom water inlet, so check both with your plumber. It's fragile and may need a two-person lift.

Add Caroma Care grab rails and a support shower set to complete the room.

Specifications

dimensions (W x D x H): 450 x 800 x 1100mm
seat height: 460-480mm (raised)
trap: S-trap (concealed)
set out: 300mm (min and max)
flush: Dual flush 4.5/3L, 3.5L average
WELS rating: 4 Star
WELS registration no: L03407
WaterMark: Yes (certified; number not stated)
material: Vitreous china
compliance: AS1428.1-2009 Amd.1
warranty: 20 years product replacement; 1 year parts and labour
care: Clean with mild household detergent or warm soapy water and a soft cloth.
country of origin/manufacture: China
handling: 2 person lift may be required; fragile
colour: White pan/cistern; anthracite grey seat
seat: Caravelle Care single flap seat, anthracite grey
weight: 39.02kg
tradelink item: 136057
manufacturer code: 987900BAG

What's In The Box

• pan
• cistern
• Caravelle Care single flap seat (anthracite grey)
• stainless steel backrest
• extended mid-level flush pipe
• chrome raised height care buttons

Warranty

Caroma products are covered by warranties of up to a Lifetime*

Caroma products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Bath shell – 20 Years
• Labour, replacement product or parts – 1 Year

Basins

• Basins – 20 year replacement product; 1 year parts & labour
• Basin Dress Rings – 5 year replacement product

Sinks & Tubs

• Sinks – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Urbane II Coloured Sinks with PVD Coating – 7 year replacement & labour
• Tubs – Lifetime replacement product or parts; 1 year replacement product/parts or labour
• Accessories & Spare parts – 1 year replacement product or parts

Showers

• 20 years cover for replacement product or parts only*
• 1 year cover for labour

*Excludes shower sliders, soap dishes, wall fixings, mounting brackets and metal flex hoses – 12 months parts only.

Taps, Outlets & Mixers

• 20 years cover for replacement product or parts only†
• 10 years cover for Tapware Engine* replacement parts only
• 1 year cover for labour, pull down/out hoses, spray heads and ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator and ultra flex pex hose.
†Excludes plastic jumper valves – 3 months parts only; copper jumper valves – 12 months parts only.

Finishes (Accessories, Showers, Taps, Outlets & Mixers)

• 20 years cover for PVD (Physical Vapour Deposition) product finish
• 20 years cover for Chrome product finish
• 10 years cover for all other product finishes

Toilets

• Toilet suites – 20 year replacement product*; 1 year parts & labour
• Toilet Seats – 1 year replacement product or parts
• Concealed Toilet Buttons – 5 year replacement product; 1 year parts & labour
• Electronic Bidet Seat – 2 year replacement product or parts (excludes consumable parts such as filters)

*Excludes inlet and outlet valve washers – 1 year parts and labour only.

Geberit Cisterns are covered by a 25 Year spare parts warranty and 15 Years on the tank and frames.

Accessibility/maintenance: the dual-flush plate acts as the button and provides the access required for servicing the internal parts of the cistern. For After Sales & Service enquiries you can contact Geberit directly on 1800 GEBERIT for assistance.

Wastes & Traps – 1 Year

Kitchen Accessories – 1 Year

Should any warranty claim be made and attended to by a Caroma authorised Service Agent and, in the opinion of the Service Agent or Caroma, the problem was from faulty installation, use of the products in conjunction with products of another manufacturer, or some other cause other than a manufacturing defect for which Caroma is responsible, Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where products have been installed.

For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.

To view the Caroma Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Want a copper wall mixer for the shower? The Fienza Empire Slim Wall Mixer Oval Plate in PVD brushed copper runs a shower or a bath from an oval plate that stands 130mm high and 113mm deep. Inside there's a 35mm European ceramic disc cartridge, and the body is stainless steel. It doesn't need a WELS rating, and it works between 150 and 500kPa. The in-wall body, trim kit and fixing kit all come in the box, so your plumber has everything for the rough-in. Brushed copper gives a warm, soft metal tone that's a change from chrome. Fienza backs it with a lifetime warranty, so it's built for the long haul.

• Oval plate, 130mm high and 113mm deep
• PVD brushed copper finish with a warm metal tone
• Works for a shower or a bath
• 35mm European ceramic disc cartridge for smooth control
• Stainless steel construction
• In-wall body, trim and fixing kit all in the box
• Lifetime warranty

The in-wall body goes in before the tiles, so plan it at rough-in with your plumber. It suits water pressure from 150 to 500kPa, so check yours first.

Pair it with an Empire Slim wall outlet set in brushed copper.

Specifications

Watermark certification: All Fienza taps are Watermark certified
Construction material: Stainless Steel
Operating mechanism: 35mm ceramic disc cartridge
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Overall Height (mm): 130
Overall depth (mm): 113
Warranty: Lifetime

What's In The Box

• 1 x Wall mixer trim kit, in wall body, fixing kit, installation instructions

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Want a slim oval plate on the shower wall? The Fienza Empire Slim Wall Diverter Mixer Large Oval Plate Vertical in Matte Black handles mixing and diverting from one fitting on a tall oval plate. It's made from stainless steel and runs a 35mm ceramic disc cartridge. It measures 191mm high and sits 113mm off the wall, and it's designed for 150 to 500kPa. As a shower mixer it doesn't need a WELS rating. The trim kit, in-wall body and fixing kit are all in the box, so your plumber has everything for the job. Backed by a lifetime warranty, which is worth having on something you use every day. Also available in Chrome.

• Diverter lets you send water to the shower or the bath from one mixer
• Large oval plate mounted vertically, 191mm high, for a tidy finish on the tiles
• 35mm ceramic disc cartridge for smooth temperature control
• Stainless steel construction with an electroplated matte black finish
• Trim kit, in-wall body and fixing kit supplied
• Lifetime warranty on a mixer you'll use every day

Works on 150 to 500kPa. The in-wall body goes in at rough-in, so fit it before the tiles go up.

Match it with the rest of the Empire Slim range in the same finish.

Specifications

Watermark certification: All Fienza taps are Watermark certified
Construction material: Stainless Steel
Operating mechanism: 35mm ceramic disc cartridge
Finish/coating: Electroplated
Operating pressure: 150 - 500 kPa
Overall Height (mm): 191
Overall depth (mm): 113
Warranty: Lifetime

What's In The Box

• 1 x Wall mixer trim kit, in wall body, fixing kit, installation instructions

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Want a wall spout with a longer reach? The Fienza Empire Slim Basin/Bath Wall Mixer Set Oval Plate 200mm in Brushed Copper gives you a 200mm reach from the wall, handy for wider basins and baths. The mixer and slim, rounded outlet share an oval plate, with a swivel basin aerator on the spout and a free flow aerator in the box for bath installs. The finish is PVD brushed copper over stainless steel and lead free brass, and a 35mm European ceramic disc cartridge does the mixing. Rated WELS 6 star at 4 litres a minute, it works on water pressure from 150 to 500kPa. The trim kit, in-wall body and fixing kit are included, with 120mm between fixing points. Covered by a lifetime warranty.

• 200mm reach that clears a wider basin or bath
• PVD brushed copper finish for a warm metal tone
• Swivel basin aerator to aim the flow where you need it
• Free flow aerator supplied for a faster bath fill
• WELS 6 star at 4 litres a minute to save water
• 35mm European ceramic disc cartridge for smooth, reliable control
• Lifetime warranty, so it's covered for the long haul

Measure from the wall to the centre of your basin to check the 200mm reach suits, and confirm your pressure is 150 to 500kPa.

Look at the rest of the Empire Slim range for a shower mixer to go with it.

Specifications

WELS water efficiency: 6 Star WELS rated
WELS water consumption: 4L/Min
WELS registration number: T43835
Watermark certification: All Fienza taps are Watermark certified
Construction material: Brass
Operating mechanism: 35mm Ceramic disc cartridge
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Overall Height (mm): 123
Spout reach (mm): 200
Spout function: Swivel
Distance between fixing point (mm): 120
Overall depth (mm): 276
Overall length (mm): 200
Warranty: Lifetime

What's In The Box

• 1 x Wall mixer trim kit, outlet, in wall body, fixing kit, installation instructions

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Shower and bath outlet on the same wall? The Fienza Empire Slim Wall Diverter Mixer Small Round Plates Horizontal in Brushed Nickel sets the mixer and diverter side by side on small round plates. The lever takes care of heat and flow, and the diverter directs water to either the shower or the bath outlet. The body is stainless steel, with a 35mm European ceramic disc cartridge for smooth control. The layout measures 132mm across and 121mm high. Everything your plumber needs is in the box: trim kit, in-wall body and fixing kit. It works on 150 to 500kPa, it's Watermark certified and there's no WELS rating required. Backed by Fienza's lifetime warranty. Also available in Chrome, Matte Black and Urban Brass.

• Horizontal layout with the controls side by side, suiting a wider wall space
• Diverter that switches water between the shower and the bath outlet
• 35mm European ceramic disc cartridge for smooth, even mixing
• Stainless steel in a brushed nickel finish, made for everyday use
• Compact 132 x 121mm layout that keeps the wall uncluttered
• Lifetime warranty and Watermark certified, for peace of mind

Rough in the in-wall body before tiling and check your water pressure sits between 150 and 500kPa.

Prefer the controls stacked? The Empire Slim range also has a vertical diverter mixer.

Specifications

Watermark certification: All Fienza taps are Watermark certified
Construction material: Stainless Steel
Operating mechanism: 35mm Ceramic disc cartridge
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Overall Height (mm): 121
Overall depth (mm): 289
Overall length (mm): 132
Warranty: Lifetime

What's In The Box

• 1 x Wall mixer trim kit, in wall body, fixing kit, installation instructions

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Short on bench space around the basin? The Fienza Empire Slim Basin/Bath Wall Mixer Set Oval Plate 160mm in brushed copper moves the tap onto the wall with a slim, rounded outlet and a 160mm reach. The basin aerator swivels, and a free flow aerator comes in the box for bath installs. A 35mm ceramic disc cartridge sits inside the mixer. It's WELS 6 star at 4 litres a minute and runs on 150 to 500kPa. The body is lead-free brass and stainless steel with a PVD brushed copper finish. The mixer and outlet fix 120mm apart. Trim kit, outlet, in-wall body and fixing kit all come in the box. Backed by a lifetime warranty.

• Slim rounded outlet with a 160mm reach over the basin
• Swivel basin aerator to direct the flow where you want it
• Free flow aerator included for filling a bath
• WELS 6 star at 4 litres a minute for lower water use
• PVD brushed copper finish on lead-free brass and stainless steel
• In-wall body, trim, outlet and fixing kit included, with a lifetime warranty

Suits 150 to 500kPa. The mixer and outlet are 120mm apart, so set out both positions with your plumber before tiling.

Carry the finish through with brushed copper accessories like the Kaya hand towel rail.

Specifications

WELS water efficiency: 6 Star WELS rated
WELS water consumption: 4L/Min
WELS registration number: T43831
Watermark certification: All Fienza taps are Watermark certified
Construction material: Brass
Operating mechanism: 35mm Ceramic disc cartridge
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Overall Height (mm): 123
Spout reach (mm): 160
Spout function: Swivel
Distance between fixing point (mm): 120
Overall depth (mm): 276
Overall length (mm): 200
Warranty: Lifetime

What's In The Box

• 1 x Wall mixer trim kit, outlet, in wall body, fixing kit, installation instructions

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Need to send water to the bath spout or the shower head? The Fienza Empire Slim Wall Diverter Mixer Small Round Plates Horizontal in Matte Black sets the mixer and diverter side by side on small round plates. The lever takes care of heat and flow, and the diverter directs water to either the shower or the bath outlet. The body is stainless steel, with a 35mm European ceramic disc cartridge for smooth control. The layout measures 132mm across and 121mm high. Everything your plumber needs is in the box: trim kit, in-wall body and fixing kit. It works on 150 to 500kPa, it's Watermark certified and there's no WELS rating required. Backed by Fienza's lifetime warranty. Also available in Brushed Nickel, Chrome and Urban Brass.

• Horizontal layout with the controls side by side, suiting a wider wall space
• Diverter that switches water between the shower and the bath outlet
• 35mm European ceramic disc cartridge for smooth, even mixing
• Stainless steel in a matte black finish, made for everyday use
• Compact 132 x 121mm layout that keeps the wall uncluttered
• Lifetime warranty and Watermark certified, for peace of mind

Rough in the in-wall body before tiling and check your water pressure sits between 150 and 500kPa.

Prefer the controls stacked? The Empire Slim range also has a vertical diverter mixer.

Specifications

Watermark certification: All Fienza taps are Watermark certified
Construction material: Stainless Steel
Operating mechanism: 35mm Ceramic disc cartridge
Finish/coating: Electroplated
Operating pressure: 150 - 500 kPa
Overall Height (mm): 121
Overall depth (mm): 289
Overall length (mm): 132
Warranty: Lifetime

What's In The Box

• 1 x Wall mixer trim kit, in wall body, fixing kit, installation instructions

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Hand towel ending up on the vanity? The Fienza Kaya Single Hand Towel Rail 300mm in Urban Brass is a short rail sized for a hand towel beside the basin. It's 300mm long with 225mm of hanging length and sits 78mm off the wall. A 4-point wall mount with fully concealed fixings holds it firm, and the rail is designed not to spin, so it stays put when you grab the towel. Circular cover plates finish each end. It's zinc and stainless steel, and you won't need a hex key to install it. Fixing points are 245mm apart, which is handy when you're lining up with tiles. Fienza backs it with a 5 year warranty. Also available in Matte White.

• 300mm long with 225mm of hanging length, sized for a hand towel
• No-spin rail design, so it stays put when you grab the towel
• 4-point wall mount with fully concealed fixings for a firm hold
• Circular cover plates in urban brass for a tidy finish at each end
• Zinc and stainless steel construction
• No hex key needed to install
• 5 year warranty

Fixing points sit 245mm apart, so mark them out against your tiles before drilling. Fix into studs or use the right wall plugs for your wall type.

Match it with tapware and accessories from the Kaya range.

Specifications

Construction material: Stainless steel
Finish/coating: PVD
Fixing: 4-point wall mount
Overall Length: 300mm
Overall Depth: 78mm
Fixing Distance: 245mm
Hanging Length: 225mm
Warranty: 5 years

What's In The Box

• 1 x Hand towel holder, fixing kit, installation instructions

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Clearing the taps off your vanity top? The Fienza Empire Slim Basin/Bath Wall Mixer Set Round Plates 200mm in Urban Brass puts the mixer and outlet on the wall, keeping your vanity top or bath edge clear. The slim rounded outlet has a 200mm reach and a swivel aerator for basin use, and a free flow aerator is included for bath installs. Inside is a 35mm European ceramic disc cartridge. The body combines lead-free brass with stainless steel, and it's WELS 6 star at 4 litres a minute. The set includes the trim, outlet, in-wall body and fixing kit. It works on 150 to 500kPa, and Fienza backs it with a lifetime warranty. Also available in Matte Black.

• Wall mounted mixer and 200mm outlet, which keeps the bench or bath edge clear
• Swivel basin aerator, plus a free flow aerator for bath installs
• 35mm European ceramic disc cartridge for smooth control
• Lead-free brass with stainless steel, finished in urban brass
• WELS 6 star at 4 litres a minute
• Lifetime warranty

The in-wall body goes in before the wall is lined, so involve your plumber early; it suits 150 to 500kPa.

Match it with a wall diverter mixer and the rest of the Empire range.

Specifications

WELS water efficiency: 6 Star WELS rated
WELS water consumption: 4L/Min
WELS registration number: T43836
Watermark certification: All Fienza taps are Watermark certified
Construction material: Stainless Steel
Operating mechanism: 35mm Ceramic disc cartridge
Finish/coating: PVD
Overall Height (mm): 121
Spout reach (mm): 200
Spout function: Swivel
Distance between fixing point (mm): 120
Overall depth (mm): 236
Overall length (mm): 185
Warranty: Lifetime

What's In The Box

• 1 x Wall mixer trim kit, outlet, in wall body, fixing kit, installation instructions

Downloads

Download the specification sheet below:

Fienza Empire Slim Basin/Bath Wall Mixer Set Round Plates 200mm Urban Brass

Download the installation instructions below:

Fienza Empire Slim Basin/Bath Wall Mixer Set Round Plates 200mm Urban Brass

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Replacing an old shower and bath tap set? The Fienza Eleanor Wall Mixer Diverter in Chrome lets you set the temperature and send water to the shower or the bath spout from one fitting. Its modern vintage styling suits a period home or a new bathroom, and the handle is finished to match the body. Underneath it's brass, running European cartridges, and it suits mains pressure. The fitting measures 183mm high and 160mm wide and projects 85mm from the wall. The in-wall kit, handle and dress plate are all in the box. Shower taps don't need a WELS rating. The European made cartridges are covered for 15 years on parts and labour. Also available in Matte Black and Brushed Nickel.

• Diverter mixer that sends water to the shower or the bath from one handle
• Modern vintage styling that suits older homes and newer bathrooms alike
• Handle and body both finished in chrome for a matched look
• Brass body with European made cartridges, covered for 15 years on parts and labour
• In-wall kit, handle and dress plate included, so rough-in and fit-off are covered
• 183mm high, 160mm wide and 85mm deep, so it sits neatly on the wall

Suitable for mains pressure. The in-wall kit is fitted before tiling, so plan it in with your plumber.

Pair it with a bath spout and shower head in the same finish from our range.

What's In The Box

• 1 x Shower/Bath Mixer
• 1 x Handle
• 1 x Dress Plate
• 1 x In-Wall Kit
• 1 x Installation Instructions

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Need somewhere to hang the hand towel by the basin? The Fienza Kaya Single Hand Towel Rail 300mm in Matte White is a short rail sized for a hand towel beside the basin. It's 300mm long with 225mm of hanging length and sits 78mm off the wall. A 4-point wall mount with fully concealed fixings holds it firm, and the rail is designed not to spin, so it stays put when you grab the towel. Circular cover plates finish each end. It's zinc and stainless steel, and you won't need a hex key to install it. Fixing points are 245mm apart, which is handy when you're lining up with tiles. Fienza backs it with a 5 year warranty. Also available in Urban Brass.

• 300mm long with 225mm of hanging length, sized for a hand towel
• No-spin rail design, so it stays put when you grab the towel
• 4-point wall mount with fully concealed fixings for a firm hold
• Circular cover plates in matte white for a tidy finish at each end
• Zinc and stainless steel construction
• No hex key needed to install
• 5 year warranty

Fixing points sit 245mm apart, so mark them out against your tiles before drilling. Fix into studs or use the right wall plugs for your wall type.

Match it with tapware and accessories from the Kaya range.

Specifications

Construction material: Stainless steel
Finish/coating: Electroplated
Fixing: 4-point wall mount
Overall Length: 300mm
Overall Depth: 78mm
Fixing Distance: 245mm
Hanging Length: 225mm
Warranty: 5 years

What's In The Box

• 1 x Hand towel holder, fixing kit, installation instructions

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Basin mixer dripping or looking dated? The Phoenix Kusabi Basin Mixer in Brushed Nickel sits low over the bowl, and one lever handles both temperature and flow. The aerator is tucked up inside the spout, so there's no nozzle sticking out to collect limescale. It's WELS 6 star at 4.5 litres a minute, and it's built from lead free brass around a 28mm ceramic disc cartridge. Kusabi is SwitchMix compatible, which means you can switch to another Phoenix look later and keep the same pipework. The range also picked up a 2025 iF Design Award. Cover runs to 15 years on the cartridge, 7 years on the product, parts and finish, and 1 year on labour. Also available in Chrome, Matte Black and Brushed Carbon.

• Single lever sets temperature and flow in one easy movement
• Aerator recessed inside the spout, so there's less to catch limescale
• WELS 6 star at 4.5 litres a minute to cut water use at the basin
• Lead free brass body and 28mm ceramic disc cartridge, with 15 years of cover on the cartridge
• Clean, squared lines in brushed nickel that suit a simple, modern vanity
• SwitchMix compatible, so a change of style later keeps the same plumbing
• 178mm tall with 131mm to the spout and a 131mm reach

Needs 150 to 500kPa water pressure. Check the 131mm reach lands well inside your basin bowl before you buy.

Match it with the Kusabi flexible hose sink mixer and the rest of the Kusabi range.

Specifications

WELS water efficiency: 6 star WELS rated
WELS water consumption: 4.5lt/min
WELS registration number: T44013
Watermark certification: All Phoenix Tapware & Mixers are Watermark Certified
Construction material: Lead-Free Brass
Finish/coating: Electroplating
Operating mechanism: 28mm ceramic cartridge
Temperature rating: 1 - 75°C
Operating pressure: 150 - 500kPa
Overall height: 178mm
Height to spout: 131mm
Spout reach: 131mm
Spout function: Fixed
Warranty: 15 Year Cartridge Warranty 7 Year Product or Parts Warranty 7 Year Finish Warranty 1 Year Labour Warranty

What's In The Box

• 1x Basin Mixer, 1x Installation kit, 1x Installation instructions, 1x Warranty card

Downloads

Download the specification sheet below:

Phoenix Kusabi Basin Mixer - Brushed Nickel

Download the installation instructions below:

Phoenix Kusabi Basin Mixer - Brushed Nickel

Warranty

Phoenix Tapware products are covered by warranties of up to a Lifetime*

Phoenix Tapware warrants that the products manufactured by Phoenix Tapware for any consumers who use them in any residential home will be free from defects in materials or workmanship for the periods specified below (each period commencing on the date of purchase, or for new buildings, the date of handover).

Showers

• LuxeXP – Lifetime replacement products or parts, 1 year labour
• NX Showers – Lifetime replacement products or parts, 1 year labour
• Standard Showers – 15 Years replacement product or parts, 1 year labour
• Coloured Finish – Lifetime on NX & LuxeXP showers, 3 Years on standard showers

Sinks

• Stainless Steel Sinks – Lifetime on sink structure, 3 years on coloured stainless steel sinks, 1 year replacement parts & labour, 1 year sink waste
• Quartz Resin Sinks – Lifetime on sink structure and finish, 1 year replacement parts & labour, 1 year sink waste

Accessories

• Standard Finish – 7 Years replacement product or parts
• Coloured Finish – 7 Years replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Should any warranty claim be made and service attended to by a Phoenix authorised Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.

To view the Phoenix Warranty Document, click here.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages

Shower over the bath and need one mixer for both? The Fienza Empire Slim Wall Diverter Mixer Large Oval Plate Vertical in Brushed Copper runs the shower and the bath from one mixer, set on a large upright oval plate. It uses a 35mm ceramic disc European cartridge and is made from stainless steel with a PVD brushed copper finish. The trim is 191mm high and 113mm deep. You get the trim kit, in-wall body and fixing kit in the box, along with installation instructions. A WELS rating isn't required for this mixer. It works on 150 to 500kPa water pressure, and Fienza backs it with a lifetime warranty, so it's one less thing to worry about down the track.

• Diverter mixer that handles both the shower and the bath
• Large vertical oval plate that covers the wall opening neatly
• 35mm European ceramic disc cartridge
• Stainless steel with a PVD brushed copper finish
• Trim kit, in-wall body and fixing kit included
• Lifetime warranty

The in-wall body needs to go in before tiling, and your water pressure should sit between 150 and 500kPa.

Pair it with a matching wall outlet and shower from the Empire range.

Specifications

Watermark certification: All Fienza taps are Watermark certified
Construction material: Stainless Steel
Operating mechanism: 35mm ceramic disc cartridge
Finish/coating: PVD
Operating pressure: 150 - 500 kPa
Overall Height (mm): 191
Overall depth (mm): 113
Warranty: Lifetime

What's In The Box

• 1 x Wall mixer trim kit, in wall body, fixing kit, installation instructions

Warranty

Fienza products are covered by warranties of up to 25 Years*

Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Baths

• Cast Stone Structural Integrity – 25 Years replacement product
• Cast Stone Finish – 5 Years replacement product or repair
• Acrylic Structural Integrity – 10 Years replacement on bath shell
• Adjustable legs and frame – 5 Years replacement parts
• Overflow kits and wastes – 1 Year replacement parts

Basins

• Ceramic Basins – 5 Years replacement parts or product
• Cast Stone Basins – 25 Years structural integrity, 5 Years finish

Vanities

• Vanities – 5 Years replacement parts or product

Showers

• Shower Heads & Arms – 15 Years replacement parts or product
• Shower Heads – 15 Years replacement parts or product; 1 year labour on Twin Rail Showers
• Shower Hoses – 1 Year replacement product or parts

Taps, Outlets & Mixers

Mixers (not including Floor Standing Mixers)

• 15 Years labour & replacement parts on ceramic disc cartridges
• 15 Years replacement parts or product
• 5 Years replacement coloured finishes
• 1 Year labour on coloured finishes

Floor Standing Coil Mixers

• 15 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year labour

Tapware

• 5 Years ceramic disc cartridges
• 5 Years replacement product or parts
• 1 Year replacement coloured finishes
• 1 Year labour

Bath Outlets

• 15 Years replacement product or parts (no labour included)

Toilets

• Toilet suites (cisterns and pans) – 5 Years replacement product
• R&T valves and in-wall cisterns – 3 Years replacement parts, 1 year labour
• Geberit valves and in-wall cisterns – 10 Years replacement parts
• Toilet Seats – 1 Year replacement product or parts

Wastes & Traps

• 1 Year replacement product or parts

Bathroom Accessories

• Coloured finishes – 5 Years replacement coloured finishes
• Accessories – 5 Years replacement parts or product
• Bevelled & Pencil Edge Mirrors – 1 Year replacement or product

For full Fienza warranty terms & conditions please visit the Fienza website. For After Sales & Service enquiries you can contact Fienza directly on (07) 3490 6700 for assistance.

• Delivery insurance is included on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages