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For most items, we may be able to provide an exchange or refund, provided that it is returned within 30 days and that it has not been used or installed, is in a re-saleable condition and in original, undamaged packaging.

  • Please choose items carefully as Tradelink does not take any responsibility for incorrect items purchased.
  • Please check specifications of products with your tradesperson prior to placing your order.
  • We understand that in some instances you may require a different item than originally purchased.

Return or refund of a change of mind purchase is at Tradelink’s discretion.

A copy of your receipt/tax invoice is required as proof of purchase.
Please note some fees may apply.

If your item is unsuitable or not the right colour, fit or model, you may be able to exchange it. Please contact your preferred Tradelink store for help and advice.

What if I changed my mind or purchased in error?

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