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Our Goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Goods repaired or replaced if the Goods fail to be of acceptable quality and the failure does not amount to a major failure.
Subject to your consumer law guarantees, we will not offer a return for any goods which are:

  • only defective due to damage after delivery;
  • have been specifically produced, imported or acquired to fulfil your order; or
  • are no longer stocked by us.

For further details, please see clause 9 of the Tradelink Terms of Sale, contact our Customer Service Team or visit your nearest Tradelink Store.

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