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We will accept returns and provide you with a replacement, repair, exchange or refund where the product is faulty, or does not match description.

Please ensure that items are inspected prior to installation. We cannot accept claims if items are damaged during or after installation. If you notice any damage or fault with any of your items, please notify Tradelink within 48 hours of collection or delivery.  We may ask you for photos to inspect the problem or damage.

If any items are left unattended on a property or building site, we cannot accept damage claims as we cannot determine how or when any damages may have occurred.

I found an issue/damage when I inspected the goods

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