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COVID 19 TRADELINK RESPONSE

Tradelink Coronavirus Update: ACT 

12 August 2021 

What you need to know 

Following the announcement by the state government, from 5.00pm Thursday 12 August 2021 ACT will enter a seven-day lockdown to slow the spread of COVID-19.

Tradelink branches and showrooms remain accessible only to essential workers – showrooms in ACT are closed to the public. 

Online Services: Virtual Consultation and Contactless Pick – Up and Delivery 

We remain contactable and available to assist you in your shopping or renovation journey with; 

  • Online Shopping: all products available at Tradelink.com.au can be purchased online and delivered to your door.
  • Virtual Consultations: Need assistance with your product selection? Simply book a virtual consultation via our website and speak to one of our knowledgeable showroom consultants.
  • Contactless Delivery or Click & Collect: When ordering online, you can select from one of the two delivery options to receive your products.

We are here to support you during this time. Should you have any questions or concerns, please contact your local branch. 

Let’s continue to work together, apart. 

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Tradelink Coronavirus Update: Regional Victoria

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Tradelink Coronavirus Update: Cairns and Yarrabah Communities, Queensland

9 August 2021

What you need to know

Following the announcement by the state government, from 4.00pm Sunday 8 August 2021, Cairns and Yarrabah communities will enter a three-day lockdown ending 11 August at 4pm to slow the spread of COVID-19.

Tradelink branches and showrooms remain accessible only to essential workers – showrooms in Cairns are closed to the public.

Online Services: Virtual Consultation and Contactless Pick – Up and Delivery

We remain contactable and available to assist you in your shopping or renovation journey with;

  • Online Shopping: all products available at Tradelink.com.au can be purchased online and delivered to your door.
  • Virtual Consultations: Need assistance with your product selection? Simply book a virtual consultation via our website and speak to one of our knowledgeable showroom consultants.
  • Contactless Delivery or Click & Collect: When ordering online, you can select from one of the two delivery options to receive your products.

We are here to support you during this time. Should you have any questions or concerns, please contact your local branch. 

Let’s continue to work together, apart. 

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Tradelink Coronavirus Update: Victoria

6 August 2021 (updated)

What you need to know  

Following the announcement by the state government, from 8.00pm Thursday 5 August 2021 Victoria will enter a seven-day lockdown to slow the spread of COVID-19.

Tradelink branches and showrooms remain accessible only to essential workers – showrooms in Victoria are closed to the public.

Online Services: Virtual Consultation and Contactless Pick – Up and Delivery

We remain contactable and available to assist you in your shopping or renovation journey with;

  • Online Shopping: all products available at Tradelink.com.au can be purchased online and delivered to your door.
  • Virtual Consultations: Need assistance with your product selection? Simply book a virtual consultation via our website and speak to one of our knowledgeable showroom consultants.
  • Contactless Delivery or Click & Collect: When ordering online, you can select from one of the two delivery options to receive your products.

We are here to support you during this time. Should you have any questions or concerns, please contact your local branch. 

Let’s continue to work together, apart. 

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Tradelink Coronavirus Update: New South Wales

6 August 2021 

What you need to know  

Following the announcement by the state government, from 5.00pm Thursday 5 August 2021 restrictions in have changed in Newcastle and the Hunter Valley local government areas to slow the spread of COVID-19.

Tradelink branches and showrooms remain accessible only to essential workers – showrooms in the below listed Local Government Areas are closed to the public. 

- Newcastle

- Cessnock

- Lack Macquarie

- Maitland

- Muswellbrook

- Port Stephens

- Singleton

- Dungog

Online Services: Virtual Consultation and Contactless Pick – Up and Delivery 

We remain contactable and available to assist you in your shopping or renovation journey with;

  • Online Shopping: all products available at Tradelink.com.au can be purchased online and delivered to your door.
  • Virtual Consultations: Need assistance with your product selection? Simply book a virtual consultation via our website and speak to one of our knowledgeable showroom consultants.
  • Contactless Delivery or Click & Collect: When ordering online, you can select from one of the two delivery options to receive your products.

 We are here to support you during this time. Should you have any questions or concerns, please contact your local branch. 

 Let’s continue to work together, apart. 

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Tradelink Coronavirus Update: Queensland

31 July 2021 

What you need to know  

Following the announcement by the state government, from 4.00pm Saturday 31 July restrictions in have changed in southeast Queensland to slow the spread of COVID-19.

Tradelink branches and showrooms remain accessible only to essential workers – showrooms in the below listed Local Government Areas are closed to the public.

- Brisbane City Council

- Gold Coast City Council

- Logan City Council

- Noosa Shire Council

- Moreton Bay Regional Council

- Somerset Regional Council

- Ipswich City Council

- Lockyer Valley Regional Council

- Redland City Council

- Scenic Rim Regional Council

- Sunshine Coast Regional Council

 

 Online Services: Virtual Consultation and Contactless Pick – Up and Delivery 

We remain contactable and available to assist you in your shopping or renovation journey with;

  • Online Shopping: all products available at Tradelink.com.au can be purchased online and delivered to your door.
  • Virtual Consultations: Need assistance with your product selection? Simply book a virtual consultation via our website and speak to one of our knowledgeable showroom consultants.
  • Contactless Delivery or Click & Collect: When ordering online, you can select from one of the two delivery options to receive your products.

We are here to support you during this time. Should you have any questions or concerns, please contact your local branch. 

Let’s continue to work together, apart. 

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Tradelink Coronavirus Update: South Australia

23 July 2021

What you need to know 

Following the announcement by the South Australian government as of 20 July 2021, South Australia is currently at level 5 restrictions to slow the spread of COVID-19.

Tradelink branches and Showrooms remain accessible only to essential workers.

Online Services: Virtual Consultation and Contactless Pick – Up and Delivery 

We remain contactable and available to assist you in your shopping or renovation journey with;

  • Online Shopping: all products available at Tradelink.com.au can be purchased online and delivered to your door.
  • Virtual Consultations: Need assistance with your product selection? Simply book a virtual consultation via our website and speak to one of our knowledgeable showroom consultants.
  • Contactless Delivery or Click & Collect: When ordering online, you can select from one of the two delivery options to receive your products.

We are here to support you during this time. Should you have any questions or concerns, please contact your local branch. 

Let’s continue to work together, apart.

 

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Tradelink Coronavirus Update: New South Wales

17 July 2021

What you need to know 

Following the announcement by the NSW government, from 11:59pm Saturday 17 July restrictions across Greater Sydney, Central Cost, the Blue Mountains, Wollongong and Shellharbour have changed to slow the spread of COVID-19.

Tradelink branches and showrooms remain accessible only to essential workers – showrooms are closed to the public.

Online Services: Virtual Consultation and Contactless Pick – Up and Delivery 

We remain contactable and available to assist you in your shopping or renovation journey with;

  • Online Shopping: all products available at Tradelink.com.au can be purchased online and delivered to your door.
  • Virtual Consultations: Need assistance with your product selection? Simply book a virtual consultation via our website and speak to one of our knowledgeable showroom consultants
  • Contactless Delivery or Click & Collect: When ordering online, you can select from one of the two delivery options to receive your products.

We are here to support you during this time. Should you have any questions or concerns, please contact your local branch.

Let’s continue to work together, apart. 

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Tradelink Coronavirus Update: Victoria

16 July 2021

What you need to know 

Following yesterday’s announcement by the Victorian government, from 11:59pm Thursday 15 July restrictions across Victoria have changed to slow the spread of COVID-19. 

Tradelink branches and Showrooms remain accessible only to essential workers.

Online Services: Virtual Consultation and Contactless Pick – Up and Delivery 

We remain contactable and available to assist you in your shopping or renovation journey with; 

  • Online Shopping: all products available at Tradelink.com.au can be purchased online and delivered to your door.
  • Virtual Consultations: Need assistance with your product selection? Simply book a virtual consultation via our website and speak to one of our knowledgeable showroom consultants
  • Contactless Delivery or Click & Collect: When ordering online, you can select from one of the two delivery options to receive your products.

We are here to support you during this time. Should you have any questions or concerns, please contact your local branch.

Let’s continue to work together, apart. 

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QUEENSLAND UPDATE: 29 JUNE 2021

South- East Queensland (Townsville, Palm Island, Brisbane, Ipswich, Logan City, Moreton Bay, Redlands, Sunshine Coast, Noosa, Somerset, Lockyer Valley, Scenic Rim, Gold Coast)

What you need to know

Following today’s announcement by the QLD Government, impacted branches in the greater Queensland region have implemented additional restrictions as we enter a three-day lockdown, effective 6pm Tuesday 29th June (to be reviewed Friday 2nd Jul).

All showrooms continue to remain open but will now operate out of one entry point. To minimise the spread, we advise you utilise our online services.

Masks remain mandatory

You must wear a fitted face mask in impacted branches in South – East Queensland.

As communicated by the QLD government, only essential reasons permit you to leave your residence. We remain available via our website and via virtual consultation to support you.

Government QR Code Check – In App

In line with Government guidelines, you are still required to register your visit to Tradelink Showrooms using the Governments QR code tracer app. We will have QR codes printed and accessible throughout our stores for you to use, hands-free. Be sure to save your details in the app for a quicker check – in!

All impacted branches now operate with only one point of entry, and the QLD safe app check QR Code will be found here.

Online Services: Virtual Consultation and Contactless Pick – Up and Delivery

To minimise the spread, we advise our customers to utilise our online services;

  • Visit our online retail site with quality brands and products to fit your style and space. Contact us via the ‘contact – us’ page should you have any queries or concerns.
  • Contact Free Delivery options are available for all online deliveries.
  • Need advice when selecting your products? Book a virtual consultation via our website and speak to a trained showroom consultant.
  • Stay connected with us via Facebook, Instagram and LinkedIn. We post regular updates on products and specials and are available for a chat when needed!

 Let’s continue to work together, apart.

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WESTERN AUSTRALIA: 29 JUNE 2021

Perth and Peel regions.

What you need to know

Following Monday’s announcement by the WA Government, impacted branches in the Perth and Peel regions are to enter a four-day lockdown, effective 12.01am Tuesday 29th June and ending 12.01am Saturday 3rd July.

All showrooms continue to remain open but will now operate out of one entry point. To minimise the spread, we advise you utilise our online services.

Masks remain mandatory

You must wear a fitted face mask in impacted branches in Perth and Peel regions.

As communicated by the WA government, only essential reasons permit you to leave your residence. We remain available via our website and via virtual consultation to support you.

Government QR Code Check – In App

In line with Government guidelines, you are still required to register your visit to Tradelink Showrooms using the Governments QR code tracer app. We will have QR codes printed and accessible throughout our stores for you to use, hands-free. Be sure to save your details in the app for a quicker check – in!

All impacted branches now operate with only one point of entry, and the WA safe app check QR Code will be found here.

Online Services: Virtual Consultation and Contactless Pick – Up and Delivery

To minimise the spread, we advise our customers to utilise our online services;

  • Visit our online retail site with quality brands and products to fit your style and space. Contact us via the ‘contact – us’ page should you have any queries or concerns.
  • Contact Free Delivery options are available for all online deliveries.
  • Need advice when selecting your products? Book a virtual consultation via our website and speak to a trained showroom consultant.
  • Stay connected with us via Facebook, Instagram and LinkedIn. We post regular updates on products and specials and are available for a chat when needed!

Let’s continue to work together, apart.

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NORTHERN TERRITORY: 29 JUNE 2021

Greater Darwin Area lockdown (Darwin, Palmerston and Litchfield Council areas, and Wagait and Belyuen Shires)

What you need to know

Following Monday’s announcement by the NT Government, impacted branches in the Greater Darwin Areas are to enter an extended lockdown period for a further 72 hours until 1pm on Friday 2 July 2021.  

All showrooms continue to remain open but will now operate out of one entry point. To minimise the spread, we advise you utilise our online services.

Masks remain mandatory

You must wear a fitted face mask in impacted branches in Perth and Peel regions.

As communicated by the NT government, only essential reasons permit you to leave your residence. We remain available via our website and via virtual consultation to support you.

Government QR Code Check – In App

In line with Government guidelines, you are still required to register your visit to Tradelink Showrooms using the Governments QR code tracer app. We will have QR codes printed and accessible throughout our stores for you to use, hands-free. Be sure to save your details in the app for a quicker check – in!

All impacted branches now operate with only one point of entry, and the NT safe app check QR Code will be found here.

Online Services: Virtual Consultation and Contactless Pick – Up and Delivery

To minimise the spread, we advise our customers to utilise our online services;

  • Visit our online retail site with quality brands and products to fit your style and space. Contact us via the ‘contact – us’ page should you have any queries or concerns.
  • Contact Free Delivery options are available for all online deliveries.
  • Need advice when selecting your products? Book a virtual consultation via our website and speak to a trained showroom consultant.
  • Stay connected with us via Facebook, Instagram and LinkedIn. We post regular updates on products and specials and are available for a chat when needed!

 Let’s continue to work together, apart.

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Tradelink Coronavirus Update: Greater Sydney, Central Coast, the Blue Mountains, Wollongong and Shellharbour

24 June 2021

What you need to know

Following yesterday’s announcement by the NSW Government on changes for Greater Sydney, Central Coast, the Blue Mountains, Wollongong and Shellharbour local government, there are a number of additional changes that we at Tradelink will be taking to ensure we can continue to remain open and trade safely over the next two weeks. 

Masks remain mandatory

You must wear a fitted face mask in Greater Sydney, Central Cost, the Blue Mountains, Wollongong and Shellharbour local government areas when:

  • in public indoor areas including retail
  • using public transport, hire vehicles, taxis and rideshare services
  • waiting for public transport at a bus or light rail stop, train station or ferry wharf 

QR Code Check – In

In line with Government guidelines, you are still required to register your visit to Tradelink Showrooms with our QR Codes. These flyers have been printed out and are accessible throughout our stores for you to use, hands-free. 

Additional Requirements for branches in affected area:

To ensure we can continue to trade safely there are additional Covid Safe Business requirements effective immediately, these include:

  • Additional cleaning protocols: Updated Covid Cleaning schedules have been implemented in affected branches to ensure both the safety of our customers and staff.
  • Hand sanitiser and contact tracking QR codes have now been placed at all entry points. Please utilise these as instructed.
  • Social distancing indoors: Please ensure a minimum of 1.5m is maintained at all times. A branch capacity limit is now in place and is displayed via posters for customers to see.
  • Contactless customer pick- up or delivery: To further reduce the spread of COVID-19, we advise all customers to utilise our contactless delivery in servicing services.

We are here to support you, so please contact your local showroom consultant should you have any questions.

Let’s continue to work together, apart.

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 Tradelink Coronavirus Update: Metro and Regional Victoria

10 June 2021
  
What you need to know

Government restrictions and lockdowns across metro-Melbourne will ease from 11.59 pm 10th June, however a raft of restrictions will remain in place. Our showrooms are now open to the public both regionally and in metro- Melbourne.
Government restrictions have declared the existing 10km travel limit will be to 25km, and the low coronavirus positivity rates will see the five reasons to leave home overturned.

Masks remain mandatory
Masks remain mandatory both indoors and outdoors when you leave the home. Please ensure you wear a mask adhere to COVIDSafe restrictions in place when you leave the home. 

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 Tradelink Coronavirus Update: Metro and Regional Victoria

3 June 2021
  
Metro – what you need to know

Government restrictions across metro-Melbourne have been extended and will remain in place for a further seven days (3 June – 9 June). During this time our showrooms will remain closed to the public.
Remain safe at home
Government restrictions have declared limited reasons to leave the home, including; shopping for food/ supplies, authorised work, care giving and exercise. At this time, we recommend you shop online for your safety. Virtual consultations are still available and can be booked online for assistance when shopping with Tradelink.

Masks remain mandatory
Masks remain mandatory both indoors and outdoors when you leave the home. Please ensure you wear a mask adhere to COVIDSafe restrictions in place when you leave the home.

 

Regional – what you need to know

From 4th June, Government restrictions across regional Victoria will ease – our showrooms have now re-opened and will remain open as per usual.

Government QR Code Check- In App.
In line with Government guidelines, you are required to register your visit to Tradelink Trade Branches using the Governments QR code tracer app. We will have QR codes printed out and accessible throughout our stores for you to use, hands-free. Be sure to save your details in the app for a quicker check – in!

Masks remain mandatory
Masks remain mandatory both indoors and outdoors when you leave the home. Please ensure you wear a mask when visiting any of our showrooms across Victoria and adhere to COVIDSafe restrictions in place.

We are here to support and assist you in your shopping journey.

Let’s continue to work together, apart.

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Tradelink Coronavirus Update: Western Australia

1 February 2021
 
As per Western Australian Government updates provided yesterday, all non-essential construction and maintenance work must be halted. However essential maintenance jobs that need immediate action can be carried out.
 
Under the directions of the Western Australian Government, all Tradelink branches will remain open and ready to service you, our customers. Our showroom entrances will be closed as only one point of entry and access will be accessible so that we can implement and adhere to COVID safe plans, these include:
  • Social Distancing, continued hygiene practice and use of hand sanitiser
  • Contract Tracing – all visitors must provide their contact details
  • Compulsory mask wearing – all team members and customers must wear a mask
We encourage customers to shop online or book a virtual consultation at tradelink.com.au or call 1800 PLUMBING to place an order.
 
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As the situation develops, we will continue to monitor the changes and keep you informed.
 
We’re here to support you, please reach out to your local branch or Account Manager if we can assist you further.
 
On behalf of the Tradelink Team, we thank you for your ongoing support and hope that you, your teams and families remain safe.
 
Let’s work together and stay safe Western Australia.