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New branch opens in Smeaton Grange

Sep 11, 2017

We’ve just opened another new branch in Smeaton Grange in Sydney’s South-West. The new branch is the sixth we’ve opened across Australia this year.

The branch opening is the next step in our bold network upgrade and expansion strategy that will see us open 20 branches annually in the coming years.

Conveniently located at 2/5 Dunn Road, just off busy Camden Valley Way, the new branch features generous parking along with a good-sized showroom and warehouse and will offer the local plumbing and building community quality plumbing supplies from leading brands, along with our ‘true blue’ customer service.

Tradelink’s General Manager, Tim Broxham said that the new branch is another great example of how we’re identifying opportunities to continue improving our service offering to tradies by positioning branches in convenient locations.

“We’re committed to supporting plumbers through the growth and expansion of our network into new areas where customers require a more localised service offering,” said Tim.

“We know that plumbers prefer not to travel more than 15 minutes from a job to get parts, so no matter where our customers are working, we want to make sure that there is a Tradelink branch nearby.”

“With a booming housing sector in the South-West region, Smeaton Grange is located right in the centre of it all. We saw this as an opportunity to fill a gap in our network and supply the local housing market,” said Tradelink Regional Manager David Peachey.

Heading up the branch is local Andrew Wilkes who has been with the business for over 17 years, working his way from Branch Assistant to Inventory Controller to Assistant Manager at Tradelink Campbelltown and is now stepping into the role as Branch Manager at Smeaton Grange. Andrew and his experienced team are industry specialists and come from the local area, so you can be sure you will be looked after by a local expert.

“Investing in growing and developing people throughout their career is a key focus for Tradelink. Across all of our new branches, we’ve got a great mix of knowledgeable, experienced and passionate people, so our customers can be assured they’re in good hands,” said Tim.

Tradelink’s bold strategy to significantly expand our national footprint over the coming years, along with our extended Customer Service Promises and customer loyalty program, Tradelink Rewards, are just some of the ways the business is working to improve their offering and service to customers.

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